provisioning 101: cutting costs, enhancing security, and improving service david lavenda vp...
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Provisioning 101:Provisioning 101: Cutting Costs, Enhancing Cutting Costs, Enhancing
Security, and Improving ServiceSecurity, and Improving Service
David LavendaDavid LavendaVP Marketing & Product StrategyVP Marketing & Product Strategy
June 19, 2003June 19, 2003
© Business Layers Inc. 2003. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.
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SyllabusSyllabus
The problems associated with allocating IT resources: Securely Efficiently (time) At a reasonable cost
Why is allocating resources difficult? The implications of new government regulations Electronic provisioning: A new way of looking at resource
allocation eProvision™ - Education Edition – how does it work? Provisioning quick hits
Password reset Self-service
A Word about Business Layers®
eProvision™ – Education Edition – what does it look like
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The ProblemThe ProblemDealing With The Massive Influx of StudentsDealing With The Massive Influx of Students
Educational Institution
IT Administrator
New Students
Faculty
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The Problem - IIThe Problem - IIKeeping People Connected (Securely) in a Dynamic EnvironmentKeeping People Connected (Securely) in a Dynamic Environment
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Why Is This Problem Hard to Solve? - IWhy Is This Problem Hard to Solve? - I
New FacultyInformation
Name: Jane Lyle
Professor
South Side Campus
Biology Dept.
X3P Proj.
Leader – SIG3 SIG25
Sponsor Bio. Club
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Why Is This Problem Hard to Solve? - IIWhy Is This Problem Hard to Solve? - II
Windows 2000
Group = Biology, South Campus, X3P,…
Home Directory =…
.
.
.
Many policies and attributes
New FacultyInformation
Name: Jane Lyle
Professor
South Side Campus
Biology Dept.
X3P Proj.
Leader – SIG3 SIG25
Sponsor Bio. Club
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The Challenges of Academic Identity ManagementThe Challenges of Academic Identity Management
Reduce Administrative Costs Seasonal churn Help Desk costs
Tighten Security De-provisioning ex-students Granting granular access to faculty Better control over “who has access to what”
Provide Adequate Service Levels Improve poor response time – “overcome the semester
crush” Eliminate redundant processes for getting access to
resources Improve response time to 24 x 7
Comply with New Regulations…
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Compliance / Reporting IssuesCompliance / Reporting Issues
Student & Exchange Visitor Program (SEVP)
Enhanced Border Security and Visa Entry Reform Act
Illegal Immigration Reform and Immigrant
Responsibility Act of 1996 (IIRIRA) – Section 641
22 CFR 62 – Exchange Visitor Program
Patriot Act
IPEDS
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The Solution - eProvision SoftwareThe Solution - eProvision Software
New Students
Faculty
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eProvision™ Software - How It WorkseProvision™ Software - How It Works
Translate Business Change To Resource
Requirements
Dynamically Generate Workflow
Execute Workflow
Log Actions And
Generate Reports
•Self Service•Self Registration•Password Reset
•Student Enrolls•Student Changes•Student Leaves(Via PeopleSoft, SCT, etc)
Bulk Load Students
Approvals And Escalations
Windows 2000or Netware
LDAPDirectory
Unix Exchange 2000or Groupwise
ManualProcess
FirewallVoiceSecurity Database Remote Access
VPN
upgrade-able
Education Edition
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What Does the Solution Include?What Does the Solution Include?FunctionalityFunctionality
New/Change/Remove for: Student Faculty Staff Contractor Partner
Self-service / self-registration Password reset ePMs
Data feed: Peoplesoft (or SCT – option)
Bulk load capabilities Unix – Solaris (or Linux - option) LDAP directory MS-Windows 2000 or Novell Netware MS-Exchange 2000 or Novell Groupwise
UI to include institution logo A predefined statement of work Reports:
International Students compliance IT Task performance Student IT summaries IPED report Personnel History
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Password ResetPassword Reset
Reset
Server updates passwords on other systems
Netware
W2K
Unix
LDAP
Exchange
Password changed using
eProvision self-service
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Business Layers™Business Layers™The eProvisioning CompanyThe eProvisioning Company
Company Established: March 1999 HQ in Rochelle Park, New
Jersey Sales and Support offices:
USA, Europe
University Customers Syracuse University Widener University
Top Ten Companies Top Ten Companies To WatchTo Watch
Thank youThank you
[email protected]@businesslayers.com
© 2002 Business Layers, Inc. All rights reserved. The Business Layers logo, eProvision Day One logo, and other marked logos, Business Layers, eProvision Day One, eProvision, eProvisioning, eProvisionware, Making People Productive from Day One, and The eProvisioning Company are trademarks or registered trademarks of Business Layers, Inc. in the United States and other countries.
All other company and product names mentioned are the trademarks or registered trademarks of their respective companies.