public corporate overview black background eng fy10q3

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    Cisco Corporate Overview

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    Market Capitalization Leadership

    January 1995 November 2005 May 2010

    Cisco

    $10B

    Top 12

    Competitors

    $71B

    Cisco

    $110B

    Top 11Competitors

    $60B

    Cisco

    $146B

    Top 11Competitors

    $24B

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    Market Share Leadership

    0%

    20%

    40%

    60%

    80%

    100%

    Digital Video: IPTV

    63%Cisco/SA

    0%

    20%

    40%

    60%

    80%

    100%

    Switching: Modular/Fixed

    Cisco/SA

    71%

    0%

    20%

    40%

    60%

    80%

    100%

    0%

    20%

    40%

    60%

    80%

    100%

    Security

    Cisco

    Security

    36%

    0%

    20%

    40%

    60%

    80%

    100%Voice

    Cisco31%

    0%

    20%

    40%

    60%

    80%

    100%Wireless: LAN

    Cisco 57%

    0%

    20%

    40%

    60%

    80%

    100%Storage: Area Networks

    Cisco25%

    0%

    20%

    40%

    60%

    80%

    100%

    Routing: Edge/Core/Access

    Cisco57%

    100%

    0%

    20%

    40%

    60%

    80%

    Networked Home

    Linksys 39%

    0%

    20%

    40%

    60%

    80%

    100%

    Web Conferencing

    Cisco/WebEx

    50%

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    Market Share Leadership

    31%63% 71%25% 50% 57% 36%57%

    57% 39%

    Only company with leadership across all segments

    39%

    Integration as sustainablecompetitive advantage

    Diverse product portfolio forlong-term stability

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    Strong Geographical Balance

    Q3 FY10 FiscalRevenue by Geography

    U.S. andCanada

    JapanEmergingMarkets

    AsiaPacific

    Europe

    $5.6B

    29% Y/Y

    $0.4B

    25%Y/Y

    $1.1B

    30% Y/Y

    $1.1B

    41% Y/Y

    $2.1B

    (15%) Y/Y

    Total $10.4B 27% Y/Y

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    John Chambers,Chairman and CEO, Cisco

    Ciscos strategy is based oncatching market transitionsthemarket transitions that affect ourcustomers. With the proliferation

    of video and collaborative Web 2.0technologies, the networkcontinues to evolve from theplumbing of the Internetproviding connectivityto the

    platform that will change the waywe work, live, play and learn.

    The Network as the Platform

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    Collaboration/Web 2.0

    Network asPlatform

    Network ofNetworks

    All in One:Data/Voice/Video

    Market Transitions

    Our strategy is guided by the markettransitions that affect our customers.

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    35 Year Goals Cisco Strategy FY 10 Initiatives

    IntelligentInformation Network

    3-5 YearGoals Initiatives

    BusinessArchitecture

    TechnologyArchitecture

    The Network as the Platform

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    network

    the

    as theplatform

    Mobility

    Data

    Video

    Voice

    Data

    Mobility Voice

    Video

    EnterpriseServiceProvider

    Small CommercialConsumer

    Information

    Freedom Communications

    Entertainment

    PublicSector

    Cisco: The Convergence Innovator

    One Seamless, Transparent Customer Experience

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    Creating Sustainable DifferentiationThrough Platform Leadership

    Products

    Systems

    Solutions &Business Models

    Architectural Plays

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    a place where everyone is connected

    Thats the Human Network

    connect

    culture communityemployeescustomers

    Cisco allows people to locally and globally

    collaboration

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    The Cisco Vision changing the way we

    to shape the future of the Internet bycreating unprecedented value andopportunity for our customers, employees,investors and ecosystem partners

    The Mission

    work, and learn. SMlive, play,

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    Innovation

    QualityTeam

    Collaboration/Teamwork

    MarketTransitions

    FunDrive

    Change

    Empowerment

    Open

    Communication

    ProfitContribution(Frugality)

    NoTechnology

    Religion

    ContinuousImprovement/Stretch Goals

    Inclusion

    Trust/Fairness/Integrity

    Giving Back

    culture

    CustomerSuccess

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    Business Architecture +Technology Architecture

    Network as thePlatform

    TechnologyArchitecture

    BusinessArchitecture

    Ciscos

    customersdrive our strategywe deliver long-termrelationships and customer satisfactionbased on customer needsculture

    Cisco3.0

    GlobalApproach

    Services-ledSolutions

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    cultureemployeesare our competitiveadvantage

    service1/6

    engineering1/3

    sales1/3

    other1/6

    employees

    68K+countries

    165+offices

    550+

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    the idea of

    communityno longerculture applies to justtowns

    cities

    or countries

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    yours

    is wherever you need to interact.

    community

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    we believe

    belongs to everyone.

    SustainableBusiness Practices

    NetworkingAcademy

    Make Every Connectiona Green Connection

    Volunteerism

    community

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    Go-to-Market /Investment Strategy

    Innovation as a

    means of evolvingthrough

    technologyInnovation

    Build Buy

    Partner

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    InternalInnovation

    Engineers

    20,000+

    R&D InvestmentAnnually

    $5.2B+

    Major LabsWorldwide

    30PatentsIssued

    5000

    Patents FiledAnnually

    700Build

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    InternalInnovation

    Source: Yahoo Finance, Company Financial Statements, analystestimates used for IBM, Intel and HP FY09

    IBM Microsoft Intel HP

    $5.2B

    14%

    Cisco

    R&D Commitment

    R&D as Percent of FY09 Revenue

    6%

    15%16%

    3%

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    AcquisitionStrategy

    Buy

    MarketAcceleration

    MarketExpansion

    New MarketEntry

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    Go-to-Market /Investment Strategy

    Partner

    Best InClass

    Long-TermPartnership

    MutuallyBeneficial

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    John ChambersChairman and CEO

    Cisco is truly dedicated to

    customer success. Our mission

    is to shape the future of the

    internet by creating

    unprecedented value and

    opportunity for our customers,

    partners, shareholders, and

    employees.

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    Ciscos History of Customer Satisfaction

    1996 20091997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

    Source: Cisco annual survey; measured on a scale of 1 to 5 in fiscal years

    5

    3

    10+ years ofhistoryformally trackingcustomersatisfaction

    Central part ofCiscos culture

    Customersatisfaction tiedto the bonusplan

    4.01 4.06 4.15 4.22

    4.33 4.33 4.30 4.334.37 4.37 4.36 4.41

    4.44 4.43

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    history technologycustomersculturehistory technologycustomersculture

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    ew olc me tothe human network.