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Public Engagement on Olympic Route Network – Traffic Order Group 8 and 10b

Engagement Report

October 2011

  

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Contents

Section Page

1 Executive summary 3

2 Introduction 3

3 Stakeholder engagement 5

4 Responses from members of the public 8

5 Responses from statutory bodies and other stakeholders 15

6 Conclusion and actions from engagement 26

7 Appendices

A – Engagement Materials

B – Distribution Area

C – Stakeholder List

  

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1 Executive summary

A five week engagement exercise for sections of the Olympic and Paralympic Route Network (ORN and PRN) known as Traffic Order Groups (TOG) 8 and 10b in the City of Westminster and City of London was held between 10 August and 14 September 2011. Engagement on section 10a was carried out in November 2010 when LOCOG carried out a consultation in advance of a planning application for the Media Transport Hub.

• 218 letters were sent to key stakeholders and approx 16,155 local residents and businesses within c. 400m radius of the Olympic Route Network and Paralympic Route Network (ORN and PRN). 963 letters were also sent to key Londonwide and Central London Zone stakeholders

• The City of London used their own mailing list to invite Members and key stakeholder to the business briefings

• 78 people attended the two drop-in sessions and 462 businesses attended briefings of invited businesses hosted by City of London

• 18 responses were received via email, website, telephone and drop-in session feedback forms

The main area of concern was the impact of restricted turns on access to premises and the length of time these would be in place. For TOG V10b concerns were that the proposals would restrict access to commercial properties. For TOG 8, the residents in High Timber Street EC4 were concerned about gaining access to their residential properties and the likely diversion routes they would have to take as a result of the proposed banned turns. The banned turn at Puddle Dock was considered as a particular inconvenience. Pedestrian safety was also a concern for the City of London, TOG 8, and also finding a resolution to the proposed relocation of commuter coach stops. Transport for London (TfL) will consider all feedback received during the engagement process when developing the detailed designs. In particular, TfL has reviewed the Puddle Dock turning restriction. Originally this was to be part of both the ORN and PRN measures. However, the restriction will now only be in place where the ORN is in operation and not whilst the PRN is operational.

2 Introduction

2.1 Purpose Transport for London (TfL), acting as the delivery partner for the ORN and PRN for the Olympic Delivery Authority (ODA), has been talking to local residents and stakeholders on the temporary changes to the way the roads can be used in their local area during the London 2012 Games.

  

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This engagement aims to identify concerns and emerging issues and consider potential solutions to these when finalising the designs. It is carried out in advance of a formal statutory consultation that will take place as part of the Traffic Regulation Order (TRO) process which is required to introduce many of the changes. TfL is engaging on TROs in phases to make it easier for the public to make sense of the detailed information. There are four phases in total and this process has to be completed by November 2011 to ensure that the ORN/PRN can be constructed before the Games. This report covers the section of the ORN known as TOG 8 and the remaining length of 10b, which fall into phase four of the ORN and PRN engagement. They cover roads within the City of London, the City of Westminster and the London Borough of Lambeth – specifically from Kingsway Tunnel to Temple Place, and Victoria Embankment from Lambeth Palace Road to Tower Hill. 2.2 Background The Olympic Route Network/Paralympic Route Network is a network of roads linking all the competition and key non-competition venues for the Olympic Games and Paralympic Games. The roads that will be used for the ORN and PRN were formally designated by the Secretary of State for Transport in summer 2009 with some minor changes made by the Designation Amendment Order in 2011. The ORN and PRN will enable athletes, officials, media and others working at the Games (the Games Family) to reach their venues and accommodation on time, while also keeping London and the rest of the UK moving. This section of the ORN and PRN is a key part of the route providing a link from Heathrow airport to the Olympic Park and also for travel between the Embankment and Euston Road via the media hub in Russell Square. TOG 8 from Lambeth Palace Road to Tower Hill will be used as both ORN and PRN but the TOG 10b from Kingsway Tunnel to Temple Place is needed for the Olympic Games Only. The temporary changes that will be needed to operate the ORN and PRN have been developed in discussion with the local authorities involved. The proposed measures consulted on are: • A series of Games Lanes, operating variously from 6am – midnight and for 24 hours

in some sections • Banned turns, lane/road closures and reversal of traffic direction. • Suspension of bus stops and bus lanes • Temple Place east of Surrey Place will be open to Games vehicles and local access

only.

  

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• Closure of Westminster Bridge westbound to general traffic. Buses and cycles will still be able to access the Bridge in both directions

Further details of the proposed measures are included in Appendix A.

3 Stakeholder engagement The engagement exercise has been designed to enable TfL to share the details of the proposed changes so people on or near the routes could find out how they might be affected. This has allowed TfL to gauge local opinion about the measures and gather feedback that may be used to inform local modifications.

3.1 Engagement objectives The objectives of the consultation were:

• To tell stakeholders and the public about the proposals and allow them to respond • To understand any issues that might affect the proposal of which we were not

previously aware • To understand concerns and objections • To allow respondents to make suggestions

3.2 Who we engaged with

The engagement exercise sought the views of targeted stakeholders and people who live/work/run businesses near to the ORN and PRN in this TOG area including:

• Elected politicians – TfL informed councillors in relevant Wards, Members of Parliament, and Assembly Members to ensure they were aware of the engagement

• Local stakeholders – TfL engaged with local traffic police, London Travel Watch and a range of local stakeholder groups, such as residents groups, business groups and organisations in the local area

• Residents and businesses • Emergency Services

A complete list of the stakeholders is provided in Appendix C.

3.3 Engagement methodology

  

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A public engagement plan was developed in discussion with council officers and discussions took place to discuss and agree an appropriate approach. This was also supported with email and telephone correspondence on a regular basis. The following methods have been used to inform local residents and businesses about the engagement and to encourage them to take part. 3.3.1 Meetings with key stakeholders The ODA and TfL have engaged with relevant council officers about the design of the ORN and PRN measures since the designation of the network in 2006. This includes regular technical meetings, conferences and the borough transport forum. The ODA gave briefings to political and key stakeholders, followed by a consultation on the re-designated route and Penalty Charge Notification levels in summer 2009. They announced the location of the temporary Games Lanes across London and the rest of the UK in July 2010. Regular engagement has taken place with the emergency services, in particular with the Metropolitan Police, during the design process and comments have been incorporated into latest designs. TfL met with the City of London officers in the lead up to the engagement exercise. This included regular meetings to discuss the format of the business briefings and drop in sessions. The City used their existing channels to conduct Member/Aldermen engagement about the ORN proposals. In August 2011 and prior to any public activity, written correspondence was sent to local politicians and key stakeholders informing them of the temporary changes and the public drop-in sessions in the local area. 3.3.2 Letter A letter and map detailing the key changes was delivered by a mail delivery agency to 22,000 properties along the route and by post and email to targeted stakeholders listed in Appendix C. The materials:

• Provided an overview of the main temporary changes • Told people about the website which contains detailed maps • Encouraged people to attend drop-in sessions where they would be able to ask

questions and/or find out additional information

  

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• Asked for comments about the proposed temporary changes via TfL’s online consultation tool, email, in writing or by telephone

A copy of this letter is shown in Appendix A and a map of the distribution area can be found in Appendix B. 3.3.3 Website The website included a map showing the extent of the route, and detailed maps of the proposed changes. An online consultation tool allowed users to give their feedback. 3.3.4 Public drop-in sessions Three drop-in sessions were held:

Great Hall Foyer, King’s College, Strand campus, Strand, London WC2R 2LS • Wednesday 31 August 2011 from 11:30am – 2:30

Northumberland House, 8 Northumberland Avenue, London WC2N 5BY

• Wednesday, 7 September 2011 from 16:30 – 19:30

City Marketing Suite, Guildhall, London EC2V 7HH • Thursday, 8 September 2011 from 09:30 – 16:00

Over 400 businesses attended briefing sessions held by the City of London Corporation on the 5 and 6 September 2011. The days were split into four separate sessions and included presentations on the ORN, Games time road freight and travel advice to business. The audience had a chance to ask the panel of speakers’ questions and fully staffed exhibitions gave people a chance to comment and view the material. The audience included key “Square Mile” businesses, City Alderman and other key stakeholders including the City Police. Seventy eight people attended the drop in sessions, including: Deputy Robin Sherlock, Mrs Sylvia Moys, Alderman Alison Gowman, City of London Police and other key stakeholders from the coach industry and the Ambulance Service. Each drop in session comprised:

• A display stand explaining the purpose of and background to the ORN/PRN • Large overview maps showing the sections of road involved • Large scale maps showing the proposed measures in detail (reproduced on the

website)

  

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Drop-in session attendees were able to speak to the project team to gain a better understanding of the proposals and the Games in general. They were encouraged to fill out feedback forms and notes were taken of the issues raised. Analysis of these is contained within section four of this report. 3.3.5 Telephone queries Callers were able to make an enquiry or comment on the plans through TfL’s customer services lines; the number was listed on letters, emails and the website. 3.3.6 Other publicity The City of London used their existing channels to promote the events in the Square Mile which included an invitation to businesses and publicity on their website. National media coverage of the ORN/PRN and Central London Zone increased during August. The Daily Mail, Independent, Mail on Sunday and Sun published articles highlighting the Games Lanes as “VIP lanes” over the weekend of 27-29 August. In a similar vein, an article in the London Standard on 19 August highlighted taxi drivers’ concerns about the Central London Zone. The Together For Transport campaign to protect pubic transport published details of the engagement, with links to TfL’s website, on its website: http://togetherfortransport.org

4 Responses from members of the public

4.1 Public consultation results Reply method Number Feedback Form 2 Email 10 Letter 3 On-Line Tool 3 Total 18 This total includes stakeholder responses which are analysed in section five. Respondents were invited to provide their name, address, telephone number, and email address and to identify whether they were a resident, councillor, organisation representative or other. For both TOGs, of those who identified themselves, there were:

• One residents’ organisation representative

  

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• One resident • Four businesses • A response from the City of London corporation was also received • City Aldermen were present at the business briefings and drop in sessions and

gave verbal feedback, which has been incorporated into this report

4.2 Common themes arising from the consultation

Issue Total

Concerns about the proposals restricting access, e.g. banned turns

10

Concerns about the duration of the restrictions 5

Request for exemptions on the network 3

Concerns about the closure of pedestrian crossings 4

Concerns about increased congestion 5

Concerns about the impact on commuter coaches 2

The impact of the Games on public transport and other related issues

3

Several respondents commented on more than one issue within their response. 4.2.1 Concerns about the restricted access, e.g. the restricted turning movements In total, ten respondents raised concerns about the proposals restricting access into their properties. The majority of respondents, six, referred directly to TOG 10b and three referred to TOG 8. One respondent made reference to both. This was also a common issue raised at drop-in sessions. Road freight activity is high along both sections of the network and respondents felt particularly concerned about prohibited restrictions affecting access into their property. Example issues for TOG 10b include:

• Couriers being able to access Arundel Street and Temple Place; • Will these restrictions apply to servicing vehicles?

Example issues for TOG 8 include: • Bigger lorries/ vans would struggle to use Savoy Street/Savoy Hill as access; • Request that some banned turns are opened for ‘local access’

  

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• Puddle Dock junction is key for servicing the Square Mile • Measures will result in there being fewer ways for vehicles to reach premises on

the riverside, e.g. High Timber Street and Queenhithe Addressing the issues raised As part of its Host City contract, London 2012 is required to provide secure and reliable transport services to members of the Games Family. This is to ensure the people who ‘make the Games happen’ can reach their venues within the journey times specified in the Contract, and in time for their events. Both TOG 8 and 10b are considered as a core route which will be heavily used by Games Family and for safety reasons and to keep traffic flowing, some turning movements have been restricted. After discussion with key stakeholders, TfL has planned, as far as possible, restrictions seen as the best possible solution for each area. Allowing exemptions to banned turns would jeopardise the journey time commitments London made as Host City by causing delays to the Games vehicles using this critical route. However, there are a number of movements general traffic will still be able to make to access and exit their properties. This may be through following a diversion route and, as a consequence of the movement restrictions, everyday journeys will take longer. It is important that businesses begin to think about how they might need to plan their activities differently for example changing deliveries/servicing times or stockpiling non perishable goods to reduce the overall need for deliveries for the few weeks of the Games. For the restricted turns in TOG 10b local access will be permitted. For instance, local access in to Temple Place and Arundel Street will be maintained by turning left from Victoria Embankment, or to turn left from The Strand. TfL has further reviewed the Puddle Dock junction in the light of feedback received. It had already proposed reopening the junction after the Olympic Games and throughout the Paralympic Games. However, it is not possible to maintain a right turn facility during the Olympic Games and provide a resilient service for the Games Family. The potential delay would be significant and would create a significant operational risk for all competition venues. The alternatives, for Puddle Dock (including access to High Timber Street and Queenhithe), would be: • From the Tower Hill gyratory vehicles can access the city via the A1211 Dukes Wall,

London Wall and A1 Aldersgate Street; • By using the south side of the River via Southwark Bridge and heading north to the

City via London Bridge or Blackfriars Bridge;

  

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• If vehicles continue on the A3211 Victoria Embankment, they would need to continue to Bridge Street and either use Westminster Bridge and return to the north side of the River via Waterloo Bridge, Blackfriars Bridge or London Bridge or use Parliament Square to return to Puddle Dock.

Many businesses across Westminster and the City are already working with London 2012 and TfL to ensure that their business can continue to operate throughout this period. This workstream is known as Travel Advice to Business and includes detailed information about the impacts on freight movement and help for businesses to plan their business continuity through the Games and further information including a self help tool kit is available at: www.tfl.gov.uk/2012 .

4.2.2 Duration of the network In total, five respondents raised concerns about the duration that the Olympic and Paralympic Route Network would be in operation for. The majority of respondents, four, referred to TOG 10b, and one made reference to TOG 8. Example issues for TOG 10b include:

• Clarification whether the restrictions will be in place during the Paralympics; • How will the timescales be communicated; • When will the highways works begin

 For TOG 8, the respondent wanted confirmation as to the duration of the measures.

Addressing the issues raised For TOG 10b, the ORN will not begin to operate until a couple of days before the Olympic Games. TfL will begin to decommission the route as quickly as possible after the Olympic Games. It is not needed during the Paralympics. For TOG 8, the ORN will not begin to operate until a couple of days before the Olympic Games; it will also be stood down during the transition period and resume again a couple of days before the Paralympics. The restricted turn into Puddle Dock will be reopen after the Olympics and will remain open throughout the Paralympic Games. Implementation of the network will largely take place in the two weeks leading up to the Games but will not come into operation until a couple of days before the Olympic Games. The full details of timings will be confirmed nearer the time.

4.2.3 Exemptions on the network

  

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In total, three respondents commented that other general traffic vehicles should be granted an exemption on the network. One comment was made in reference to TOG 8 and two comments were applicable to both.

• For TOG 8, a High Timber Street resident expressed that residential exemptions should be made at the Puddle Dock junction

• Cyclists and taxis made comments about exemptions to meet their requirement needs.

Addressing the issues raised As part of its Host City Contract, London 2012 is required to provide secure and reliable transport services to members of the Games Family. The timings of each section of the ORN will be tightly controlled to reflect the predicted use and need for the Games Family. The measures will come into operation as late as possible and be removed as quickly as possible once they are no longer required. If exemptions were made across the network, it would be impossible to guarantee journey time commitments for the Games Family. Transport for London is talking with the taxi industry to work out possible solutions regarding specific locations of the network.

4.2.4 Pedestrian crossings Four respondents commented about pedestrian crossings in TOG 8. Issues included information about the locations of the remaining open crossings and the safety of pedestrians crossing the road. One landlord raised the issue that the closure of a particular crossing could have an impact on his tenants’ fire evacuation procedure (which has been addressed in section 5.6 of this report). This was also a common theme raised at drop-in sessions. Addressing the issues raised The suspensions of the crossings contribute to the journey time reliability for the Games Family. Pedestrian safety is paramount at all times and in all instances, road safety audits were carried out on all the crossings proposed to be temporarily suspended during Games time. In choosing which crossing to retain, pedestrian usage, public transport connections, associated facilities and land use were taken into consideration. Where a pedestrian crossing is suspended, the policy is to ensure that there is a functional crossing nearby and signs will direct people to an alternative crossing point, including information about how far away it is. The longest walk from a suspended crossing to a working one is approximately three minutes. For this section of the network, the following crossings are to remain open:

  

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• Upper Thames Street (Southwark Bridge, East of Junction) 

• Upper Thames Street (Suffolk Lane) 

• Great Tower Street (Byward Street) 

• Victoria Embankment (Bridge Street) 

• Victoria Embankment (Horse Guards Avenue) 

• Victoria Embankment (Embankment Station & Pier) 

• Victoria Embankment (Savoy Street / Savoy Place) 

• Victoria Embankment (Temple Station) 

4.2.5 Congestion and Games Lanes In total, five respondents made comments that section TOG 8 would increase local congestion due to the introduction of the Games Lanes. One respondent was keen to understand how TfL made assumptions about the impact to general traffic, others were concerns about the increase in traffic levels due to one lane being restricted. Addressing the issues raised The ORN and PRN are being designed to minimise disruption to general road users while meeting the journey times specified in the Host City Contract, but inevitably they may cause some inconvenience and disruption to traffic in some areas at times.

The measures to improve traffic flow will be proportionate, temporary and will only operate when and where they are needed. Road space for general traffic will be maximised wherever possible. Extensive traffic modelling of the network is being refined and this takes into account existing local pressures such as at Parliament Square. In addition, a Travel Demand Management (TDM) programme has been designed to optimise the use of the transport network during the Games, focusing on the short term travel behaviour of both individuals and businesses. TDM started at the end of last year and will continue through to Games time. A reduction in background demand should help to reduce the impact of the extra Games vehicles on the road network.

  

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We are confident we will meet the transport challenge posed by the Games, but not complacent. People will need to change the way they travel, when they travel, or work in different ways during the Games. London is used to hosting successful major events. All partners are fully focused on delivering a fantastic London 2012 Games and legacy for the Capital and UK. 4.2.6 Commuter coaches For TOG 8, two respondents raised concerns about the proposals impacting commuter coaches within the City. Example issues include:

• Concerns about the proposals to relocate the stops to Queen Victoria Street; • Further communication to the coach industry about the changes affecting their

services Addressing the issues raised TfL is committed to continuing the dialogue with the City of London in regards to the design of the network, including the proposals for commuter coaches. Once proposals have been agreed with the City, key representatives from the coach industry will be engaged with appropriately. 4.2.7 Other themes A number of other themes arose from this engagement, related to transport during the Games. These themes are listed in the table below:

Issue TOG Response My neighbours and I would like to be informed about Westminster Bridge closure – will we receive information by post in the future?

8 Westminster Bridge is open to all traffic eastbound, heading westbound Games vehicles, cyclists, and local buses can use it. To make these changes for Games time the proposals are subject to the formal Traffic Order process – there will be adverts in the paper and you will be able to view the plans at a designated location.

Is positioning of a cycle lane in the middle of the road on Southwark Bridge Road be dangerous?

8 All designs have been independently audited for road safety. In this particular instance, use by cyclists of the offside lane has not been identified as an issue. Retaining its use for cyclists is considered to be beneficial as there is a high volume of pedal cycle flow generated from the Cycle Superhighway. As the right turn for general traffic is being suspend at this point, there will be no traffic on the outside of cyclists.

  

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What diversion options will be available for traffic from south of the river who are not allowed to cross the Westminster Bridge from Addington Street and Lambeth Palace Road?

8 TfL encourages a reduction in general traffic through asking the question about whether the journey is necessary, whether it can be retimed, rerouted or changed to a different type of transport, for example from your car to on foot. However, if it is essential to drive, traffic will be signed to cross the river via Waterloo Bridge and Vauxhall Bridge.  

What is the impact of the Games on London Underground services?

Both London 2012 is aiming for 100 per cent of spectators to get to the Games by public transport, or by walking or cycling. This means that there will be a number of very busy areas, junctions and route across London known as ‘travel hotspots’. Detailed information is being developed to enable passengers to find out about the predicted impact on services. The affects of the Games on transport will potentially be felt across a much wider area than directly around the venues themselves.

If staff need to change journey options they will potentially incur greater charges. How will this be addressed?

Both There is no provision in law for paying additional charges that are incurred, although most journeys should be completed within similar zones. This is in line with standard practice for a traffic authority such as TfL and local authorities.

5.  Responses from statutory bodies and other stakeholders 5.1 The City of London The City of London is a key statutory stakeholder and worked closely with TfL during design of the ORN/PRN proposals and throughout the engagement period. They responded directly about TOG 8 and in summary, this included comment about:

• The impact of the Games Lanes on Upper and Lower Thames Street: requesting further discussions with TfL about the likely local traffic effects on the City;

• A comprehensive calendar of events associated with other traffic and transport impacts in the area, e.g. London 2012 cultural/ hospitality events;

• Concerns about restricted vehicular access, in particular, about the proposal to locate the French National House at Old Billingsgate, which will have no vehicular access;

  

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• Further engagement about signage about pedestrian crossing closures and relocated coach stops;

Addressing the issues raised TfL thanks the City for their collaborative efforts and is committed to continuing the ongoing discussions with relevant officers about the detailed design of the ORN. In particular, an early meeting to discuss the relocated commuter coach stops is welcome. The City raised a number of other ‘Games time transport’ related issues, such as the volume of spectators at key underground stations and other ‘Games related events’ having an impact on local traffic. TfL has passed these comments onto subsequent London 2012 teams and delivery partners.

This engagement exercise demonstrated how businesses can think about their travel arrangements during the Games and lessen the pressure on the transport network, including local roads. Reducing background demand means managing those essential and non essential journeys including rescheduling trips to avoid busy periods, re-routing trips to avoid busy locations, promoting annual leave, working from home, rescheduling meetings. TfL has since launched a new web portal which informs and assists businesses during the Games: http://www.tfl.gov.uk/2012 .

In early September, TfL road freight met with Old Billingsgate located on Upper Thames Street to discuss operations during the Games and access to their premises for collections and deliveries. Discussions are continuing about ensuring adequate access is maintained and that suppliers are aware of any restrictions that are in place.

5.2 London Ambulance Service

TOG 8 - LAS are concerned about the restrictions to general traffic westbound given the proximity to St Thomas Hospital site and the impact this may have to non-emergency LAS trips to/from the site and have requested non-emergency LAS vehicle access across Westminster Bridge. They also noted concerns about the kerb build outs on the west side of the bridge combined with the banned turn into Victoria Embankment and the possibility that this could cause delays to eastbound traffic. They have requested ensuring a break in the central kerb to facilitate west bound vehicles being able to use the right hand side of the road to navigate around stationary traffic. They also requested that eastbound kerb build out be designed to make it possible for blue light vehicles to turn right from the bridge into Victoria Embankment. In order to maintain response times to ST Thomas’ they have requested that the restricted turns into and out of Northumberland Avenue are made using a soft barrier that will allow ambulances and fast response cars easy navigation around. They are also concerned about the length of time the movement is banned at Puddle Dock.

  

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TOG 10b – LAS concerned that the closure of Arundel Street and Temple Place reduces movement around London even further.

Addressing the issues raised The temporary kerb build out on the westbound part of Westminster Bridge is required to reduce the pedestrian green time at traffic lights, thus ensuring journey time reliability for vehicles. The build out on the eastbound carriageway will allow us to enforce the banned right turn from Westminster Bridge to Victoria Embankment. However, we will undertake a swept path analysis to ensure that LAS vehicles on a blue light call are able to make this right turn safely. Access for vehicles on blue light emergency calls will be maintained on Westminster Bridge. TfL will investigate possible exemptions within the Traffic Regulation Orders (TROs) regarding other LAS vehicles and will engage with LAS to understand the increase in demand this will create. Permitting access at Northumberland Avenue will require a unique form of traffic management barrier (i.e. robust sprung loaded posts). TfL and LAS will continue to develop a traffic management solution at the Victoria Embankment/ Northumberland Avenue junction to ensure right turn access can be maintained. Blue light vehicles will be permitted to use the right turn at the Puddle Dock junction during the Games. To provide LAS with the best possible facilities and ensure the public highway is safe at all times, TfL and LAS are working together to develop an operational commitment to one another. TfL’s contractors could provide traffic management equipment that would permit LAS vehicles on a ‘blue light’ emergency to move or navigate around within the closure area. LAS would be required to either replace the traffic management equipment, or communicate through pre-determined channels for TfL’s highway’s contractors to replace immediately. This arrangement would only be acceptable for ‘blue light’ emergencies.

5.3 Metropolitan Police (MPS)

The MPS raised concerns about the westbound traffic restriction on Westminster Bridge and the impact this may have on access to Parliament and asked whether MPs would be granted dispensation from the restriction. They also clarification on how the general restriction would be enforced.

Addressing the issues raised Unfortunately, it will not be possible to grant dispensation for MPs for the westbound restriction on Westminster Bridge. Parliament Square is a crucial gyratory on the ORN and predicted traffic flows show that without intervention to minimise flows it will severely impact journey times. The measures to restrict access over the bridge to Games vehicles, local buses and cycles only westbound will reduce the level of general traffic accessing Parliament Square and maintain journey times. It would also be hard to

  

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administer such a dispensation as it would be difficult to determine vehciles. It is therefore not possible for us to re-consider this restriction. TfL will work with the Parliamentary Estate to ensure MPs consider their access routes to the Palace of Westminster and how this could be impacted by changes to the way the roads can be used. We would encourage them to factor in more time to make journeys and that they develop necessary diversionary routes to ensure access is maintained. For restrictions such as Westminster Bridge, where some types of vehicular access will be maintained, will be enforced by CCTV cameras. For restricted turns which apply to all vehicles barriers will be used to make it self enforcing. We are working with the emergency services on the priority junctions to ensure that a soft barrier type that could be navigated by their vehicles is used at the key junctions. 5.4 The Parliamentary Estate

The Parliamentary Estate has made the request that the ‘Games Zone’ outside the Palace of Westminster is extended across both gates so as not to impact on access to the Palace. They have also requested that restricted right turn from Victoria Embankment into Curtis Green is lifted for traffic wishing to use the Curtis Green entrance. They were also concerned that the combination of Westminster and Lambeth Bridge restrictions would impeded Members seeking access to Parliament from the Southbank and have asked that this is reconsidered. Addressing the issues raised On reviewing the plans TfL has deicide to remove the Games Zone on St Margaret Street so this negates the need to extend the zone. In addition, TfL will also re-instate the right turn into Curtis Green. Parliament Square is a crucial gyratory on the ORN and predicted traffic flows show that without intervention to minimise flows it will severely impact journey times. The measures to restrict access over the bridge to Games vehicles, local buses and cycles only westbound will reduce the level of general traffic accessing Parliament Square and maintain journey times. It is therefore not possible for TfL to re-consider this restriction. However, access across Lambeth Bridge will now be unhindered as following a design review it has been decided not to progress with the Lambeth Bridge/Horseferry Road restrictions. We would however urge the Parliamentary Estate to ensure MPs consider their access routes to the Palace of Westminster and how this could be impacted by changes to the way the roads can be used. We would encourage them to factor in more time to make journeys and that they develop necessary diversionary routes to ensure access is maintained. TFL would be happy to continue to engage with the Parliamentary Estate to minimise the impact of the changes on the operation of the Palace of Westminster.

  

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5.5 Mrs Sylvia Moys (applicable to all TOGS) Alderman Sylvia Moys requested that TfL communicates with local (home services) bus operators in Greater/outside London to ensure that commuters can catch a bus that aligns with the departure of the first train into London. Addressing the issues raised TfL will continue to liaise with all key stakeholder and delivery partners regarding changes to routing within the areas it has responsibility for and plans to ensure that the existing, comprehensive bus network continues to run during the Games. Extra buses will be added, where necessary, to cater for additional passengers. However, TfL has no jurisdiction over bus operators outside of London. 5.6 Cannon Bridge House tenants The tenants raised a concern about the closed crossing at Cousins Lane, for TOG 8. The crossing point is at present part of their fire strategy: their muster point is on the riverfront behind the new Nomura Bank building on Lower Thames Street. It is also used as access to the river side entrance to the building. Addressing the issues raised Pedestrian safety is paramount at all times. TfL recommends reviewing the Cannon Bridge House fire exit strategy in light of the ORN proposals. Where a pedestrian crossing is suspended, the policy is to ensure that there is a functional crossing nearby and signs will direct people to an alternative crossing point, including information about how far away it is. The longest walk from a suspended crossing to a working one is approximately three minutes, on Lower Thames Street by Fish Street Hill.

5.7 Licensed Taxi Drivers Association Ltd For TOG8, the taxi association requested that a banned right turn is reopened along the route, with the suggestion of Puddle Dock and that they be permitted access Westbound over Westminster Bridge. For TOG 10b, they requested that TfL reconsidered the reversal of traffic flow at the Kingsway Tunnel, to access Aldwych from the Strand, and to be advised of the alternative route to Victoria Embankment from Aldwych.

Addressing the issues raised TfL and representatives from the Licensed Taxi Drivers’ Association, London Cab Drivers Club and Unite have been in discussions with TfL regarding the proposed ORN and the traffic management arrangements necessary to facilitate the network, in particular, the ability for taxis to make the same turning movements and access to Games Lanes as granted to local buses on the ORN during Games times. TfL is

  

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currently reviewing all such suspended turns and sections of Games Lanes on the network and examining the impact on traffic flows before making recommendations of access. At this stage, we are reviewing the restricted right turn into Puddle Dock, early findings suggest it will not be possible to allow any exemptions other than to blue light emergency vehicles on call. The right turn into Puddle Dock will be restricted throughout the Olympic Games however, it will be reinstated after the Olympics and remain open throughout the Paralympics. Modifications to traffic signals will assist the progression of Games vehicles and to use this right turn without the use of signals would present a road safety risk. The reversal of traffic flow at Kingsway Tunnel will remain, as it is necessary to control general traffic entering and exiting the ORN and to reduce delays to Games vehicles within Aldwych. TfL is scheduling further meetings with the taxi trade to discuss its findings and will be meeting with the driver associations on a monthly basis between now and the Games to work together on other issues and initiatives relating the Games. 5.8   UPS (responded to several TOGs) – issues raised UPS suggested that a solution for service continuity could be the use of bicycles with boxes on wheels attached to the back of the bicycles, since, in some areas with traffic restrictions, bicycles will still be allowed to be used. They ask that bicycles have access to all restricted areas (unless there is a specific safety reason why they should be denied access) and that all delivery bicycles (i.e. with boxes attached to the back of the bicycle) should also be allowed access.

Addressing the issues raised General TfL encourages businesses to consider alternative modes of transport to carry out their activities, especially walking and cycling, and welcomes this approach. The use of cycles to transport freight has been of interest to TfL and in 2009 it published a study investigating the use of load carrying cycles which you may find of use. A copy of which can be found at: http://www.tfl.gov.uk/assets/downloads/businessandpartners/cycle-as-freight-may-2009.pdf

The use of bicycles, with a box either mounted on the cycle or on a trailer that allows the cycle to be operated safely, is already undertaken in London by some courier and delivery companies. If however, UPS were considering the use of electrically assisted cycles or tricycles, it is suggested they refer to the Electrically Assisted Pedal Regulations, 1983. The use of cargo-carrying pedicabs is not endorsed by TfL.

Games time

  

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The ORN/PRN design allows cyclists to enter the majority of Games Lanes where they are on the nearside, as this is seen as the normal cycling position on the road. Cyclists will not be allowed to enter the offside Games Lanes for safety reasons or to make other movements that would be deemed unsafe.

Cyclists are allowed to access and exit side roads where it is safe to do so. In most instances, this will be a left turn in and left turn out. Where access for cyclists is allowed, a standard 1.2 metre to 1.5 metre gap has been left to enable cycles to enter or exit, assuming a one directional flow. TfL believes this would be sufficient for cyclists with panniers to make the turn. However, any proposed boxes on wheels would need to ensure they can fit the space and make the turning movement without obstructing other road users. As boxes are wider than panniers, there could also be a safety concern for staff on bicycles who tow the boxes, which would need to be addressed by UPS.

Provided the boxes meet road safety considerations and the cyclists conform to ORN/PRN demands and road traffic legislation, this option could provide a viable business option.

TfL is happy to work with businesses to help them plan ahead and discuss their options so that they can ‘keep on running’ during the Games. For details, visit: Tfl.gov.uk/2012

5.9 Land Securities For TOG 8, Land Securities raised concerns about TfL’s modelling data and were keen to understand the assumptions used to underpin this modelling. There were particularly concerned with the volume of banned turns along the route, the length of alternative ‘general traffic’ diversion route (via Parliament Square) and have requested that local access is provided for the banned turn from Victoria Embankment into Temple Place. Addressing the issues raised TfL has undertaken extensive traffic modelling using a strategic highway assignment model (SATURN), and operational models using Transyt, LINSIG and Vissim. All these models are highlighting the ORN corridors require constraint management, which has led to the need to restrict some vehicle movement onto and off the ORN. Whilst TfL recognises that the restriction on Temple Place will create a lengthy diversion, it is unfortunately not possible to allow local traffic to make a right turn from Victoria Embankment into Temple Place for the following reasons: • Allowing local access as well as official Games vehicles to turn right into Temple

Place will also allow motorists to make this turn to access the car park, as well as taxis and coaches that use the area to park, resulting in potentially a large amount of traffic

  

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• Based on predicted Games vehicle flows, the right turn into Temple Place is already at capacity. It would therefore not be possible to permit other vehicles to use this turn. Extending the traffic light green time would not be possible as this would affect east-west Games vehicle flow.

• The Games Lane would have to be removed to allow general traffic into the offside lane to turn right, which will have a detrimental impact on Games Family journey times along this section of road.

The London 2012 Travel Advice to Business Campaign now has specialist advice and support to offer businesses and the freight industry on how they can plan to minimise the impact of the Games on their operations and we would urge Land Securities to explore what support would be available to them. Further information is available at www.tfl.gov.uk/2012 . 5.10 Steer Davies Gleave For both TOGs, Steer Davies Gleave wanted clarification about the duration of the network and made comments regarding parking/loading/waiting restrictions and the proposed banned turns. They made particular reference to both sections of the network as they have a requirement to continue their construction planning. Addressing the issues raised Steer Davies Gleave raised a number of points to the public engagement exercise as they felt that the proposals would have an impact on their construction activities. TfL officers have met with the Steer Davies Gleave office (31 August) to discuss the issues raised. 5.11 The Campaign for Clean Air in London

The Campaign for Clean Air in London (CAL) wrote to TfL in mid-September, towards the end of the informal TRO consultation. The Campaign was responding to the consultation process that had been underway since late spring 2011 in broad terms but also cited some concerns about specific locations in the ‘Phase 4 engagement process’ in west and central London. CAL had last written to TfL and the ODA in April 2011. CAL claims that plans for the ORN may be unlawful and subject to legal challenge; that consultation processes were inadequate; that the strategy of reducing traffic volumes through communicating impacts was discredited and would not work, therefore increasing air pollution because there would be more delays and congestion; at the same time, physical restraint measures would also increase congestion for other road users and that the environmental impact of the proposals had not been made clear.

Addressing the issues raised The Commissioner of Transport for London has responded to CAL addressing the criticism of the consultation process (and how it generated hundreds of responses); re-emphasising the purpose and modest extent of the ORN/PRN in relation to London’s

  

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total road network; citing the limited date range that will now apply to its operation and referring to previous discussions with CAL about emissions zones. The response continued, describing, as previously promised, that further work would be undertaken about the potential implications for air quality of the ORN and the effect of the Travel Demand Management measures to mitigate this. This work will use the more detailed information and data on the potential traffic impacts and travel demand management that is now available – reflective of the evolving detailed design process of the routes and associated traffic management. TfL also confirmed in the response that it will be considering (with the ODA) any other mitigation measures that may be necessary in light of this work. The response pointed out that this work is not part of the statutory consultation on the Traffic Regulation Order for the (fourth phase of) the ORN. The response concluded with a commitment to share the results of the work being undertaken through the London 2012 Sustainability Forum (and any other interested parties). An offer was also made to meet with CAL in the interim to discuss the issues it had raised.

5.12 Brewery Logistics Group

The Brewery Logistics Group raised concerns about the combined effect of the measures on congestion and banned turns on deliveries and day to day operations of commercial vehicles. They were also concerned how drivers would know about all the restrictions. Particular areas of concern included:

• Impact of the restriction to westbound traffic across Westminster Bridge on

increasing congestion on both sides of the embankment • Games lanes and restricted turns off/on Embankment and the changes around Park

Lane resulting in them becoming no go areas • safety of cyclists as a result of providing cycle lanes on Southwark Bridge and

Games Lanes on Victoria Embankment/Upper Thames Street

Addressing the issues raised TfL appreciates it will be harder to get around certain areas of the city and that journeys by road will take longer and we are working with businesses and the freight industry to ensure as much information is available as early as possible to help them make alternative plans, reduce non-essential journeys and manage essential journeys. If everyone plays their part we are confident we can keep London moving but this will involve everyone in the business community, whether it be the retailer or the supplier, looking to change how they operate to ensure they are able to take advantage of the Games.

  

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TfL and London 2012 are working with the Brewery Logistics Group to look specifically at how the industry will be affected by the Games and what we can do to support their continued operations. Congestion at Westminster Bridge To reduce pressure on Parliament Square general traffic will not be permitted westbound across Westminster Bridge. Diversion routes will be signed and drivers will be guided towards Vauxhall Bridge, Lambeth Bridge or Waterloo Bridge depending on intended destinations. In addition, following feedback TfL has also taken the decision to remove the Games vehicle access only restriction from St Margaret Street, so general traffic will be able to use this road at all times (except when Parliament Square is used for Road Events) and the measures at Lambeth Bridge/Horse Ferry Road roundabout will not be progressed and therefore no turning restrictions will be introduced. This should help to minimise the impact of the Westminster Bridge restriction.

Embankment and Park Lane becoming ‘no go’ areas Embankment and Park Lane are not ‘no go’ areas though we would urge every business to think about reducing or managing their impact on the road network generated from servicing in all key areas in the Central London Zone. Access to properties on Park Lane will be maintained; although loading from the carriageway will be subjected to restrictions to ensure the Games Lanes and Games drop-off/pick up zones are not obstructed. Deliveries in the area will need to take place from side roads where access to forecourts or loading bays is not available. TfL is pleased to report that, in light of emerging information about London 2012 requirements and in response to feedback received through this engagement exercise, the Games Lane and Drop Off/Pick Up Zone between Marble Arch and Upper Brook Street are under review. TfL is intending to remove the Games Lane from Marble Arch to just south of Upper Brook Street and the Drop Off/Pick Up Zone from south of Wood Mews to south of Upper Brook Street. The net result of this will be to increase the number of access and exit points from the Mayfair area. Embankment is a core route which will be heavily used by the Games Family and for safety reasons and to keep the general traffic flowing some turning movements have been restricted. Allowing exemption to restricted turns would jeopardise the journey time commitments London made as Host City. However, there are a number of movements general traffic will still be able to make to access and exit properties. This may be through following a diversion route so journeys may take longer and we would urge affected businesses to work with the companies the Brewery Logistics Group represents to look at how they can plan deliveries differently during Games time.

  

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As far as drivers not knowing the routes are concerned, there will be signed diversion routes at key locations. In addition, TfL is developing a freight journey planner for the industry to enable drivers to plan their pick-ups and deliveries during the Games. Cyclists on Southwark Bridge and on Upper Thames Street TfL is committed to encouraging cycling in London particularly during Games time. The ORN/PRN is open to all traffic, including cyclists. A protected offside cycle lane will be provided on Southwark Bridge in addition to the existing nearside Cycle Superhighway lane where cyclists will be mixed with general left turning traffic. Retaining its use for cyclists is considered to be beneficial as there is a high volume of pedal cycle flow generated from the Cycle Superhighway and this has been identified as an issue during the safety audits. This will create additional capacity for cyclists as they can use both the nearside general traffic/Cycle Superhighway lane and the offside cycle lane.

Cyclists will also be able to enter Games Lanes where they are on the nearside but will not be able to enter offside Games Lanes for safety reasons or to make other movements that would be deemed unsafe. In addition, TfL is committed to allowing cyclists to use roads that have been closed to other traffic where it does not impede safety, security and the journey time of the Games family 5.13 Charing Cross Market Traders Charing Cross Market Traders were seeking confirmation that access would still be possible to Embankment Place and Villiers Road every Saturday during the Games. Addressing the issues raised Access to Embankment Place and Villiers Street will be maintained during the Games via a left turn from Victoria Embankment into Northumberland Avenue and right into Villiers Street going under the railway bridge. Access will only be restricted during the marathons on 5th and 12th August, which are both Sundays, meaning that access should be maintained on Saturdays during the Games.

6 Conclusion and actions from engagement 6.1 Conclusions and actions Transport for London (TfL) will consider all feedback received during the engagement process when developing the detailed designs. In particular, TfL has reviewed the Puddle Dock turning restriction. Originally this was to be part of both the ORN and PRN measures. However, the restriction will now only be in place where the ORN is in operation and not whilst the PRN is operational. 6.2 Next steps

  

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TfL will continue consultation with the community and local stakeholders as part of the process of making Traffic Regulation Orders. Traffic Regulation Orders will follow the statutory process set out in the Road Traffic Regulation Act 1984, and will be made by the Olympic Delivery Authority using powers set out in the London Olympic Games and Paralympic Games Act 2006.

7 Appendices

Appendix A –Engagement Materials Appendix B – Distribution Area Appendix C – Stakeholder List

The roads remain open for use by general traffic, but to keep traffic moving on this priority route, there willbe temporary changes to the way the roads can be used.

Kingsway Tunnel to Temple Place Games vehicles will use the route around Aldwych to travel between the Embankment and Euston Road viathe media hub in Russell Square. The route is expected to operate during the Olympic Games only andshortly before and after for the arrival and departure of the Games Family. The proposed changes include:

• Reversal of the traffic flow in Kingsway Tunnel between Kingsway and Waterloo Bridge

• Closure Temple Place east of Surrey Place

• Arundel Street will only be open to Games vehicles and for local access

• Games Lane to operate 24 hours a day on:

– The eastern section of Aldwych at the junction with The Strand

– The right hand lane of The Strand between Aldwych junctions

• Traffic direction on Surrey Street reversed to become one way northbound only

• Melbourne Place to become two way and closed at the junction with Aldwych

To reduce delays to Games vehicles on the ORN bus lanes and some bus stops will be suspended. Taxi ranks, as well as coach, motorcycle and diplomatic parking bays will be relocated.

Lambeth Palace Road to Tower Hill The route from Lambeth Palace Road to Tower Hill will facilitate movement from the West End tocompetition venues such as the Olympic Park, in east London. The route is expected to operate during theOlympic and Paralympic Games and shortly before and after for the arrival and departure of the GamesFamily. The proposed changes include:

• Games Lanes from 6am – midnight in both directions (locations and exceptions are detailed on theenclosed maps)

• 24hr eastbound Games Lane from Great Tower Street to Trinity Street

• Closure of Westminster Bridge westbound to general traffic. Buses and cycles will still be able to accessthe Bridge in both directions

BF1

Transport for London

Olympic and Paralympic Route Network – Victoria Embankment and Aldwych

MAYOR OF LONDON

How this could affect you

TfL_ORN_FAQs_TOG8_and_v10b_TfL_ORN_FAQs_TOG8_and_v10b 29/07/2011 17:52 Page 1

Frequently Asked QuestionsTo reduce delays to Games vehicles on the route there will be:

• A series of banned left and right hand turns

• A number of suspended pedestrian crossings, parking bays, coach parking bays, bus stops, bus lanes andcycle lanes

• Changes to existing taxi, loading and stopping operations

• Savoy Place will be closed as a through road

Key impacts across both maps:• Motorists will be advised to find alternative routes where necessary, and signed diversion routes will be in

place at heavily used junctions

• Temporary changes to traffic signal timings will be needed when the ORN is being used by Games vehiclesto ensure the smooth flow of traffic. This may affect traffic on the approaches to the ORN and motoristsare advised to consider alternative routes, as well as reducing their overall need to travel by car duringGames time

• There will be bus and coach diversions in place and where possible suspended stops will be relocated

Please visit tfl.gov.uk/ORN for full details of proposed changes.

Key points to note• The proposed road changes are temporary and required to meet the needs of the London 2012 Games.

They will operate 24 hours a day unless otherwise stated

• The time required for installing and removing some physical measures will be advised at a later date andmay extend the period that the changes are in place

• Parking, loading and waiting controls remain unaltered unless otherwise stated

• The design may change if the needs of the London 2012 Games alter

Transport for LondonMAYOR OF LONDON

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Frequently Asked QuestionsWhat is the Olympic and Paralympic RouteNetwork? The Olympic Route Network/Paralympic RouteNetwork (ORN/PRN) is part of London’s successfulbid to host the 2012 Games. It is made up of anumber of roads that link all competitions and keyvenues, so that athletes, officials, media and othersworking at the Games can get to events easily andon time.

A number of temporary traffic changes will beneeded to make sure the ORN/PRN remains openand free from congestion. These changes mightinclude different traffic signal timings, side roadclosures to general traffic or the suspension ofparking, loading and waiting bays.

Does this mean roads on the ORN/PRN will be out of bounds to everyone except Gamestraffic? No. In most cases, roads on the ORN will remainopen to general traffic. Some roads will also have adesignated Games Lane, which will only be availableto the Olympic Family, including athletes, officials,media and others working at the Games, andemergency vehicles. When this happens, there willbe another lane available for general traffic. Youshould, however, expect general traffic around theORN/PRN to be more congested and should bearthis in mind when you plan your journey.

How long will the ORN/PRN be in operation? The ORN and associated traffic changes will operateduring the Olympic and Paralympic Games, andshortly before and after them for the arrival anddeparture of the Games Family. Some sections willlast for a shorter period because they will not beneeded for the Paralympic Games.

Will restrictions on the ORN apply 24 hours a day? Restrictions on the ORN will vary from place toplace, but will generally apply 24 hours a day. Hoursof operation for Games Lanes are typically 6am –midnight unless otherwise stated. Once finalised,information about all the changes will be publishedlocally and on the TfL website.

Will the ORN/PRN be in use between theOlympic and Paralympics? There is a transition period between the end of theOlympic Games and the start of the ParalympicGames. During this time, thousands of athletes,officials and spectators will be leaving and arriving in London. The operating times and dates of theORN/PRN are being reviewed and exact details will be confirmed in nearer the time though it isexpected that most restrictions will be removed in between the two periods.

Why is special treatment being given to VIPs,rather than residents and businesses? The ORN and PRN were a core part in the success of London’s bid to host the 2012 Games. It is a tried and tested approach that has been used totransport the Olympic Family in previous Games in Sydney, Athens, Beijing and Vancouver. TheORN/PRN ensures the people who ‘make theGames happen’ can reach their venues in time fortheir events. London wants to make sure all thosewho have worked so hard to compete in the Gamesare given the best possible chance to succeed.

The work carried out to produce the ORN/PRN will mean that Londoners will benefit in the longerterm from better traffic signalling, a new TrafficCoordination Centre and new CCTV and junctionupgrades, which will make it easier to move through London.

Transport for LondonMAYOR OF LONDON

Frequently Asked Questions

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MAYOR OF LONDON

Transport for London

Our Ref: 8/10b/1

8 August 2011

Dear Occupier,

Temporary road changes for the London 2012 Games

Next summer, London will host the world’s two largest spectacular events, the Olympic and Parlaympic Games – the equivalent of hosting 26 major world sports championships together in the same city at the same time! Competitors, visitors, Games officials and the international media will be coming to London and the focus of the world will be on our city. This letter explains how you can play your part in helping to make the 2012 Games a success for visitors, businesses and Londoners alike.

As part of London’s successful 2012 bid, a fast-track route, called the Olympic and Paralympic Route Network (ORN/PRN), will be created so that athletes, officials, the media and others working at the Games can get to events on time. Transport for London (TfL) is responsible for ensuring this Network operates effectively during the Games period with the minimum of disruption for those who live and work in the capital.

Olympic and Paralympic Route Network (ORN/PRN)

In your area, along Victoria Embankment and around Aldwych, the route will be a key Iink through central London to the Olympic Park and venues to the east.

General traffic will still be able to use the ORN and residents and businesses will have access to their properties. However, to keep traffic moving on these routes there will be some temporary changes to the way the roads can be used.

Among these changes include a special lane for official Games vehicles (athletes, officials and others working at the Games), as well as restrictions on turns into roads, suspension of parking and loading bays, and changes to bus lanes and stops. Where there is a Games Lane, a separate lane will still be available for general traffic. I am enclosing maps and a factsheet which show more detail.

The Games are a unique and exciting opportunity for London and we have worked with the local council to try to find the safest and most effective solution for this area. TfL understands that, in some cases, your journeys might take longer and you may have to make adjustments to deliveries and parking.

What you need to do

This letter is the first stage in helping you to prepare for the Olympic and Paralympic Games.Please see the attached overview map and visit our website for more details: tfl.gov.uk/ORN.

We will also be holding drop in sessions in your area, where you will be able to see the plans and speak to the project team. They will take place at:

Great Hall Foyer, King’s College, Strand campus, Strand, London WC2R 2LS• Wednesday 31 August 2011 from 11:30am – 2:30

Northumberland House, 8 Northumberland Avenue, London WC2N 5BY• Wednesday, 7 September 2011 from 16:30 – 19:30

City Marketing Suite, Guildhall, London EC2V 7HH• Thursday, 8 September 2011 from 09:30 – 16:00

We welcome any comments you may have on the proposed changes. They will help us create a workable route that helps the Games to run smoothly and keeps London working.You can send us your comments in the following ways:

• Website: tfl.gov.uk/ORN and use the online feedback tool

• Email: ORNandPRNengagement@tfl.gov.uk

• Write to: TfL Olympic and Paralympic Route Network EngagementTransport for London5th Floor, Palestra 197 Blackfriars RoadLondon, SE1 8NJ

• Telephone: 0845 305 1234 8am to 8pm, Monday – Friday (You’ll pay no morethan 5p per minute if calling from a BT landline. Charges from mobiles or other landline providers may vary)

When submitting your views please quote reference 8/10b/1. Please note that the deadline for receiving your feedback on the plans is 14 September 2011.

The ORN has been divided into sections for the purposes of consultation. You may receive more than one letter if you are on the border of two sections or if you are on the border with the Central London Zone which involves additional measures to manage the extra pedestrians expected in the area.

What happens next?

Your feedback will be taken in to account before we begin the statutory consultation process, which is part of the legal procedure for implementing the final measures. The statutoryconsultation process, which is currently due to start in late October, will be the opportunity for you to make formal representation about the proposals and this will be advertised locally.

In addition, before and during the Games extensive travel information will be available to help you plan ahead and prepare for this once in a lifetime event.

Yours faithfully

Guy ConwayHead of Games Local Engagement

BL1

MAYOR OF LONDON

Transport for LondonWe will also be holding drop in sessions in your area, where you will be able to see the plans and speak to the project team. They will take place at:

Great Hall Foyer, King’s College, Strand campus, Strand, London WC2R 2LS• Wednesday 31 August 2011 from 11:30am – 2:30

Northumberland House, 8 Northumberland Avenue, London WC2N 5BY• Wednesday, 7 September 2011 from 16:30 – 19:30

City Marketing Suite, Guildhall, London EC2V 7HH• Thursday, 8 September 2011 from 09:30 – 16:00

We welcome any comments you may have on the proposed changes. They will help us create a workable route that helps the Games to run smoothly and keeps London working.You can send us your comments in the following ways:

• Website: tfl.gov.uk/ORN and use the online feedback tool

• Email: ORNandPRNengagement@tfl.gov.uk

• Write to: TfL Olympic and Paralympic Route Network EngagementTransport for London5th Floor, Palestra 197 Blackfriars RoadLondon, SE1 8NJ

• Telephone: 0845 305 1234 8am to 8pm, Monday – Friday (You’ll pay no morethan 5p per minute if calling from a BT landline. Charges from mobiles or other landline providers may vary)

When submitting your views please quote reference 8/10b/1. Please note that the deadline for receiving your feedback on the plans is 14 September 2011.

The ORN has been divided into sections for the purposes of consultation. You may receive more than one letter if you are on the border of two sections or if you are on the border with the Central London Zone which involves additional measures to manage the extra pedestrians expected in the area.

What happens next?

Your feedback will be taken in to account before we begin the statutory consultation process, which is part of the legal procedure for implementing the final measures. The statutoryconsultation process, which is currently due to start in late October, will be the opportunity for you to make formal representation about the proposals and this will be advertised locally.

In addition, before and during the Games extensive travel information will be available to help you plan ahead and prepare for this once in a lifetime event.

Yours faithfully

Guy ConwayHead of Games Local Engagement

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Coach stops relocated to Temple Place (E)

Coach stops relocated to Temple Place (E)

Commuter coach stop relocated to Queen Victoria Street(under review)

Commuter coach stop relocated to

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No entry to Savoy Placeto/from Victoria Embankment

Cycle lane on Southwark Bridgerelocated to centre of road tohelp cyclists access Queen Street

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from 1-way to 2-way operation

Victoria Embankmentto/from Derby Gate

Victoria Embankment to Horse Guards Avenue except for Games vehicles and local access

Victoria Embankment to/from Horse Guards Avenue except for Games vehicles

Victoria Embankment to/from Northumberland Avenue

Upper Thames StreetTunnel to Puddle Dock

Upper Thames Streetto Cousin Lane

Arthur Street to/from Upper Thames Street

Swan Lane to Upper Thames Street

Lower Thames Street to Tower Hill car and coach park,except local buses, cycles, motorcycles and taxis

Fish Street Hill to Upper Thames Street

Queen Street Place(Southwark Bridge)to Upper Thames Street

Temple Avenue into Victoria Embankment

Savoy Street to/from Victoria Embankment

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Victoria Embankmentto/from Richmond Terrace

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Games LanesLocal buses and official

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Olympic Route Network (ORN) andParalympic Route Network (PRN)(ORN, PRN and Games Lanes will operate during the Olympic and Paralympic Games, and shortly before and after them for the arrival and departure of the Games Family)

Olympic Route Network (ORN)(ORN and its Games Lanes will only operate during the Olympic Games, and shortly before and after them for the arrival and departure of the Games Family)

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Lambeth Palace Road to Tower HillInformation shown is correct as at August 2011. It is an artist’s impression of the detailed designs

which are available to view on tfl.gov.uk/orn and at drop in sessions.

N

Transport for London

X

Westminster

Camden

City of London

Lambeth

HIGHHOLBORN

PARKER ST

SARDINIA

DRURY LANE

SU

RR

EY

ST

STREET

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ST

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ST

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River Thames

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Temple

Operation of Kingsway Tunnel to be reversed to become one-way

southbound (under review)

Operation of Kingsway Tunnel to be reversed to become one-way

southbound (under review)

Coach parking relocated to Aldwych

from Kingsway

Diplomatic bays relocated from Strand

Some diplomatic bays relocated to Melbourne Place and Aldwych

No entry to Surrey Street from Strand

Pedestrian crossingrelocated

No access to Arundel Streetexcept official vehicles and access

Surrey Street tooperate as northbound

one-way only

Junction of Strand with Aldwychmodified to separate Games vehicles from general traffic

Motorcycle parkingrelocated further Eastin Temple Place

Coach stoprelocated fromVictoria Embankment

No motor vehiclesnorthbound beyond

this point, exceptofficial Olympic vehicles

No access to Temple Placeeast of Surrey Street except for official Games vehicles

and access to Maltravers Street

Taxi rank suspended

Melbourne Place to become two-way

and closed at junction with Aldwych

Maltravers Streetinto Arundel Street

Games LanesOfficial Games vehicles only

operational 24 hours

Games LaneOfficial Games vehicles only

operational 24 hours

ORN towardsBloomsbury

media hub

ORN and PRNtowards

Central London

AORN towards South London

ORN and PRN towardsEast London

0 200

metres

100

X

No right turn

Bus stop suspended

Relocated bus stop

Direction of traffic

Pedestrian crossing suspended

Games Lane

Changes to kerb side restrictions

Official Games vehicle access only

Bus lane suspension

Parking suspension

Parking relocation

Engagement boundary

Local authority boundary

Restricted access

Alternative Olympic Route Network (AORN)(to be used if the Olympic Route Networkcannot be used)

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Westminster A301 Kingsway Tunnel to Temple PlaceInformation shown is correct as at August 2011. It is an artist’s impression of the detailed designswhich are available to view on tfl.gov.uk/orn and at drop in sessions.

N

Transport for London

Olympic Route Network (ORN) andParalympic Route Network (PRN)(ORN, PRN and Games Lanes will operate during the Olympic and Paralympic Games, and shortly before and after them for the arrival and departure of the Games Family)

Olympic Route Network (ORN)(ORN and its Games Lanes will only operate during the Olympic Games, and shortly before and after them for the arrival and departure of the Games Family)

Description Drawn Chk'd Date

Access Constraints

Drawn GM Checked EC Approved

Date 16/06/11 Status

© Crown copyright and database rights 2011 Ordnance Survey 100035971

Purpose of Issue

Creator TfL Surface Transport Games Team

Project Title ORN Traffic Orders

Drawing No.02/02/0104

Rev.A OR

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Security Class NOT PROTECTIVELY MARKED

0 190 38095 Metres

LegendTOG 8TOG 10bTOG 8 and 10b Buffer

ORN (Rev. G)Alternative ORNCore ORNTraining ORNVenue ORNBorough Boundary

First Draft BPA 08/6EC

APPENDIX C Stakeholder list TOG 8 and V10b – Lambeth Palace Road to Tower Hill and Kingsway Tunnel to Temple Place City of Westminster and City of London Political Stakeholders Caroline Pidgeon Assembly Member GLA Transport Committee Valerie Shawcross Assembly Member GLA Transport Committee Richard Tracey Assembly Member GLA Transport Committee Jenny Jones Assembly Member GLA Transport Committee John Biggs Assembly Member City and the East Kit Malthouse Assembly Member West Central Tessa Jowell Shadow Minister for the Olympics Mark Field MP for Cities of London and Westminster Frank Dobson MP for Holborn and St Pancras City of London The City of London engaged with Members/Alderman and sent them on the materials directly. Stuart Fraser Chairman of Policy and Resources Committee David Smith Director of Markets Sarah Leigh Assistant Director Public Relations Iain Simmons Local Transportation Planning Manager Alan Hughes Policy and Governance Manager Esther Sumner Policy Officer, Town Clark Claire Holdgate Public Relations Westminster Council Colin Barrow Leader of the Council Lee Rowley Cabinet Member for Parking & Transportation Louise Hyams Ward Councillor for St James's Tim Mitchell Ward Councillor for St James's Cameron Thomson Ward Councillor for St James's Danny Chalkley Ward Councillor for Vincent Square David Harvey Ward Councillor for Vincent Square Steve Summers Ward Councillor for Vincent Square Alan Bradley Ward Councillor for Tachbrook Nicholas Evans Ward Councillor for Tachbrook Angela Harvey Ward Councillor for Tachbrook Andrew Havery Ward Councillor for Churchill Sarah Richardson Ward Councillor for Churchill Nicholas Yarker Ward Councillor for Churchill Nicola Aiken Ward Councillor for Warwick Edward Argar Ward Councillor for Warwick Christabel Flight Ward Councillor for Warwick Anthony Devenish Ward Councillor for Knightsbridge & Belgravia Philippa Roe Ward Councillor for Knightsbridge & Belgravia Rachael Robathan Ward Councillor for Knightsbridge & Belgravia Glenys Roberts Ward Councillor for West End Frixos Tombolis Ward Councillor for West End Jonathan Glanz Ward Councillor for West End Harvey Marshall Ward Councillor for Marylebone High Street Ian Rowley Ward Councillor for Marylebone High Street Edward Baxter Ward Councillor for Marylebone High Street

Audrey Lewis Ward Councillor for Bryanstone & Dorset Square Sheila d'Souza Ward Councillor for Bryanstone & Dorset Square Richard Beddoe Ward Councillor for Bryanstone & Dorset Square Jean-Paul Floru Ward Councillor for Hyde Park Heather Acton Ward Councillor for Hyde Park Martin Low City Commissioner of Transportation Claire Appleby Senior Campaigns Officer Alan Kraven

London Borough of Camden Nasim Ali Leader of the Council Adam Harrison Ward Councillor for Bloomsbury Abdul Quadir Ward Councillor for Bloomsbury Milena Nuti Ward Councillor for Bloomsbury Julian Fulbrook Ward Councillor for Holborn and Covent Garden Awale Olad Ward Councillor for Holborn and Covent Garden Sue Vincent Ward Councillor Holborn and Covent Garden Abdul Hai Ward Councillor for Kings Cross Sarah Hayward Ward Councillor for Kings Cross Jonathan Simpson Ward Councillor for Kings Cross Heather Johnson Ward Councillor for Regents Park Tulip Siddiq Ward Councillor for Regents Park Peter Brayshaw Ward Councillor for St Pancras and Somers Town Samata Khatoon Ward Councillor for St Pancras and Somers Town Roger Robinson Ward Councillor for St Pancras and Somers Town Sue Vincent Transport Cabinet Member

City of London Business and Organisations Barts in London NHS Trust CBI City Group Central London Forward City and Hackney Primary Care Trust City of London Police Holborn Business Improvement District NHS East London and the City The City UK The City of London directly sent out invitations to over 500 key Square Mile Businesses for the September ORN business briefings City of Westminster Businesses and Organisations Acton & Swinton Streets Residents Aldwych Theatre All Saints Church American Church in London Architectural Association School of Architecture Argyle Primary School Association of Train Operating Companies Australian High Commission Baker Street Tube Station BBC Better Bankside Birkbeck - Estates Birkbeck University of London British Film Institute British Medical Association British Museum British Transport Police Brunswick Shopping Centre Cambridge Theatre Camden & Islington Community Health Services NHS Trust Cavendish College Central St Martins College of Art & Design City Lit Confederation of British Industry Courtauld Institute of Art Covent Garden Business Forum Covent Garden London Devonshire Hospital Dutchess Theatre Eastman Dental Hospital Fortune Theatre Freemasons Hall Great Ormond Street Hospital for Children Heals & Son Heart Hospital High Commission of India Hotel Novotel London St Pancras

Hunterian Museum at the Royal College of Surgeons of England In Holborn Inmidtown Institute of Fiscal Studies ITV Jessel House Residents Association King Cross Residents Action Group King Edward VII Hospital Kings Cross Safer Neighbourhood Panel Langham Hotel London School of Economics & Political Science London Studios Ltd London Zoo Madame Tussauds Maria Fidelis Convent School Marylebone Registry Office Methodist Church House Millbank Millennium Pier My Hotel Bloomsbury National Hospital for Neurology and Neurosurgery National Housing Federation National Theatre National Union of Teachers Netley Primary School New London Theatre Novello Theatre Nuffield Foundation Oasis Sports Centre OPM Paramount Court Residents Association Peabody Tenants Association Pizza Express Portland Hospital for Women and Children Queen's College Radisson Edwardian Bloomsbury Street Hotel

Regents Park Royal Academy of Dramatic Arts Royal Academy of Music Royal College of Anaesthetists Royal College of Physicians Royal College of Surgeons of England Royal Courts of Justice Royal Institute of British Architects Royal National Institute of the Blind (RNIB) Royal National Orthopaedic Hospital Royal National Throat, Nose and Ear Hospital Royal Opera House Rugby & Harpur Residents Association Russell Court (Bloomsbury) Management Group Santander School of Pharmacy Schools of Oriental and African Studies Secretary Sir Joan Soane's Museum Slade School of Fine Art Somerset House South Camden Community School Southbank Centre Sport England St Aloysius Convent St Aloysius Infant School St Clement Danes St George's Cathedral St Georges Church (Bloomsbury) St Giles Hotel St Luke's Hospital for the Clergy St Mary le Strand St Mary Magdalene Parish Church

St Marylebone Parish Church Strand, Aldwych & Trafalgar Square Association Suzy Lamplugh Trust The British Library The Big Bus Company The Globe Pub The Honourable Society of Gray's Inn The Honourable Society of the Inner Temple The Honourable Society of the Lincoln's Inn The Honourable Society of the Middle Temple The Old Curosity Shop The Royal London Hospital for Integrated Medicine The Ship Traven Trades Union Congress UK Sport Unite United Reformed Church University College London University College London Hospital University of Arts University of Westminster Vauxhall Tube Station Wellcome Collection Western Eye Hospital Westminster Kingsway College Winston Tenants Association Ye Old Cheshire Cheese Ye Old White Horse YMCA

London Wide Stakeholders Met Police London Ambulance Service London Fire Brigade AA AA Roadwatch Abellio Surrey / Abellio London Age Concern London Anderson Travel Ltd Arriva Kent Thameside/Kent & Sussex Arriva The Shires / E Herts & Essex Association of British Drivers Association of Car Fleet Operators Association of Guide Dogs for the Blind Better Bankside Better Transport Campaign The Big Bus Company Ltd Brewery Logistics Group British Motorcyclists Federation

Buzzlines Ltd BVRLA Carousel Buses Ltd Central London Cab Trade Section Central London FQP Chalkwell Garage & Coach Hire Ltd Chartered Institute of Logistics and Transportation Chauffeur & Executive Association Children's Society Community Transport Association Computer Cab Confederation of Passenger Transport UK Crossrail Croydon Coaches (UK) Ltd CT Plus Ltd t/a Hackney Community Transport Department for Transport Dial-a-Cab

Disabled Persons Transport Advisory Committee - DfT E Clarke & Son (Coaches) Ltd E11 BID East Surrey Rural Transport Partnership t/a Polestar Travel Edward Thomas & Son Ensign Bus Company Ltd Epsom Buses First Beeline Buses Ltd Flights Hallmark Ltd Freight Transport Association Garratt Business Park Gatwick Flyer Ltd The Ghost Bus Tours Ltd GLA Golden Tours (Transport) Ltd Green Urban Transport Ltd Greenflag Group Health and Safety Executive Heart of London Bid Heathrow Taxis IDAG Ilford BID Imperial Bus Co Ltd Inclusion London Independent Disability Advisory Group InMidTown The Kings Ferry Ltd Licensed Taxi Drivers' Association Licences Private Hire Car Association Link Line Coaches Ltd Living Streets LOCOG Logistics London Ltd t/a Allways Express London Cab Drivers’ Club (LCDC) London Central/London General London Chamber of Commerce London Civic Forum London Councils London Cycling Campaign London Duck Tours Ltd London First London Mencap London Suburban Taxi Drivers’ Coalition London Travel Watch London United Busways Ltd London Visual Impairment Forum London Voluntary Service Council Marshalls Coaches The Means - Lambeth Prospective BID Megabus MET Metrobus Ltd MiNet

Motorcycle Action Group Motorcycle Industry Association Motorist's Forum MPS MS Society Mullany’s Coaches National Express Ltd New West End Company NHS London Noise Abatement Society NVCO ODA Olympus Bus & Coach Ltd The Owner Drivers' Society Oxford Tube (Thames Transit) The Oxford Bus Company P & M Coaches P & R Coaches Ltd Paddington BID Waterside Partnership Park Royal Partnership PCO People First PIE Group Porcellio Ltd t/a Meridian Duck Tours Premium Coaches Ltd Private Car Hire Association Private Hire Board Private Hire Car Association (Addison Lee) Purple Parking Ltd R Hearn t/a Hearn’s Coaches RAC RADAR London Access Forum Radio Taxis Red Rose Travel Ltd Redline Buses Redwing Coaches (Pullmanor Ltd) Reliance Travel RMT London Taxi section (in correspondence only) RNIB RNID (Royal National Institute for Deaf People) Road Haulage Association ROTA Royal Mail SCOPE Singh Executive Travel Ltd South Bank Employers Group South London FQP Southdown PSV Ltd Southgate & Finchley Coaches Ltd Stephensons of Essex Ltd Sullivan Bus & Coach Ltd Sunray Travel Ltd

Sustrans London Team London Bridge Tellings Golden Miller Coaches Ltd Terravision Transport Ltd Thames Gateway FQP Thomas’s London Day Schools (Transport) Ltd TOLST /London Pride Sightseeing Ltd Trailblazers, Muscular Dystrophy UK Transport for London Transport for All Travel with Hunny (TWH Bus & Coach) UK Citizens Unite London cab trade section University bus Ltd The Victoria Partnership Visit London VOSA Walk England Waterloo Quarter Business Alliance West London FQP Westbus Coach Services Ltd Westminster Commercial Delivery Group Whizz-Kidz Willow Lane Industrial Park

Central London Stakeholders Business Improvement District: Bayswater BID Better Bankside Camden Town Unlimited Hammersmith London Heart of London Business Alliance Holborn Business Improvement District Inmidtown New West End Company Paddington Waterside Partnership South Bank Employers Group Team London Bridge Victoria BID Victoria Partnership Waterloo Quarter Business Alliance West End Local Area Renewal Partnership Businesses: ABHI American Express Travel Avenue Restaurant & Bar Bank of England BMW Park Lane Boots Borderline BP Connect Britain & London Visitor Centre British Film Institute Broadwick (Stirling Court) Burberry Business Link in London Cavendish Hotel Christies Salerooms Claridges CLS Communication Clydesdale Bank Connaught Hotel Courtauld Institute of Art Crest of London Crown Estate Debenhams The Dorchester Drifters Travel Dukes Hotel Economist Edelman EDF Energy Fenwicks Fine & Country Estate Agents Franklin & Andrews Fortnum & Mason

Four Seasons Hotel Galliford Try Construction South Grosvenor Grosvenor House Hotel Harrods Estates Harry Winston (UK) Ltd Hilton Park Lane H R Owen Hyder Consulting Ltd Infrastructure Investors Ice Bar London IPA Jermyn Street Association JLT John Lewis Partnership J Wetherspoon KFC The Lanesborough LCCI Les Ambassadeurs Club London Group London Hilton London Marriot Hotel London Marriott Hotel Park Lane London Studios Ltd Management Company Ltd Marks & Spencer Mini Park Lane Montagu Evans LLP Morgans Hotel Group National Westminister Bank plc Naval & Military Club New Look PA Consulting Group Paramount Planet Hollywood Peter Brett Associates LLP Portobello Business Centre Primark Radisson Bluu Portman Hotel Rainforest Cafe Rio Tinto Ritz Hotel Casino Ltd Selfridges Sir Robert McAlpine Ltd Small Back Room Shaftesbury Estates Shell International Ltd Sofitel (St James) Soho Estates Somerset House Stafford Hotel Stratstone Aston Martin Thistle Marble Arch The Football Association

Waffle Meister Wolford The Welcome People 3i Group Business Groups: Afro Caribbean Business Network Association for Consultancy & Engineering (ACE) Association of Town Centre Management Better Bankside Bond Street Association British Chambers of Commerce British Property Federation British Retail Consortium BRX Westminster CBI London Central London Taskforce for the 2012 Games Civil Engineering Contractors Association ComRes Covent Garden Business Forum Covent Garden London Covent Garden Restaurant Association Federation of Small Businesses Heart of London Business Alliance Leicester Square Association London First London Chamber of Commerce and Industry London Chinatown Chinese Association London Business Network Regent Street Association Royal Institute of British Architects Shaftesbury Estates Society of London Theatre Strand, Aldwych & Trafalgar Square Association Westminster Council Economic/Business unit Central Government: Attorney General Business Innovation & Skills Cabinet Office Crown Prosecution Service DEFRA Department for Children Schools & Families Department of Energy & Climate Change Department for Culture Media & Sport Department for International Development Department for Transport Department of Education

Department for Environment, Food & Rural Affairs Department of Health Department for Local Communities and Local Government Department of Trade & Industry Department for Work & Pensions Disabled Persons Transport Advisory Committee DIUS Food Standards Agency Foreign & Commonwealth Office Government Communications HQ Highways Agency (London) HM Prisons HM Revenue & Customs HM Treasury Home Office House of Commons House of Lords Intellectual Property Office Land Registry Ministry of Defence Ministry of Justice Northern Ireland Office National Audit Office No 10 No 10 Policy and Government Directorate Office for National Statistics Parliament Public Prosecutions Office Rural Payments Agency Royal Parks Scotland Office Sustainable Development Commission Treasury Solicitor's Department UK Border Agency Charities: Age Concern Kensington & Chelsea British Council British Library Cardinal Hume Centre Child Poverty Unit Institution of Civil Engineers (ICE) Look Ahead Lupus Street Day Resource Centre National Theatre National Portrait Gallery Natural History Museum Notting Hill Housing Trust Royal Horticultural Society Royal London Society for the Blind Royal Opera House Southbank Centre

St Luke's Hospital for the Clergy St James' Place Association St Marylebone Society Suzy Lamplugh Trust The Theatres Trust Thorney Island Society United Westminster Almshouses Volunteer Centre Westminster Wallace Collection Westminster Bangladeshi Association Westminster Society Religious: All Saints Church Archdiocese of Westminster Centre for Jewish Life Church of England - London Inter Faith Network UK Mount Street Jesuit Centre National Church Institutions St Clement Danes St Mary le Strand St Mary's Church Tyburn Convent Western Marble Arch Synagogue Coaches/LSP Specific: Go-ahead Group Plc Community Groups: Abbey Community Centre Brindley Community Association Chinese Community Centre Chinese Information and Advice Centre Community Development, Central & Cecil Covent Garden Community Association Ebury Street Tenants Association Ebury Bridge Bengali Association Fitzrovia Neighbourhood Association London Chinatown Chinese Association Marylebone Bangladesh Society Migrants Resource Centre North Westminster Bengali Woman Pimlico Youth Project Partnership South Westminster Action Network South Westminster Local Area Renewal West End Culture Quarter Education: All Souls CE Primary School Burdett Coutts CE Primary School City Lit Chelsea College of Art and Design Hampden Gurney CE Primary School

London School of Economics & Political Science Queen College St Marylebone CE School St Mary’s Bryanston Square CE School St Vincent’s Roman Catholic Primary School Soho Parish CE Primary School St Barnabas CE Primary School St George’s Hanover Square St Peter’s Eaton Square CE School St Vincent De Paul RC School University of Westminster Westminster City School Westminster Kingsway College Diplomatic: Brazilian Consulate General Embassy of the Arab Republic Italian Cultural Institute Slovenian Embassy The Embassy of Sudan Barbados High Commission Belize High Commission Bolivian Embassy Botswana High Commission Brunei Darussalam High Commission Canadian High Commission Consulate General of Monaco Consulate General of the Republic of Poland Embassy of the Argentine Republic Embassy of Austria Embassy of Belgium Embassy of Brazil Embassy of Chile Embassy of Colombia Embassy of Honduras Embassy of Ecuador Embassy of El Salvador Embassy of France Embassy of Greece Embassy of Iceland Embassy of Ireland Embassy of Japan Embassy of Luxembourg Embassy of Mexico Embassy of Peru Embassy of Panama Embassy of Portugal Embassy of Spain Embassy of Sweden Embassy of Switzerland Embassy of Turkmenistan Embassy of the Arab Republic of Egypt

Embassy of the Bolivarian Republic of Venezuela Embassy of the Federal Republic of Germany Embassy of the Kingdom of Bahrain Embassy of the Kyrgyz Republic Embassy of the People's Republic of China Embassy of the Republic of Cote d’Ivoire Embassy of the Republic of Albania Embassy of the Republic of Cuba Embassy of the Republic of Croatia Embassy of the Republic of Equatorial Guinea Embassy of the Republic of Hungary Embassy of the Republic of Indonesia Embassy of the Republic of Latvia Embassy of the Republic of Liberia Embassy of the Republic of Korea Embassy of the State of Kuwait Embassy of the Republic of Lithuania Embassy of the Republic of Macedonia Embassy of the Republic of Rwanda Embassy of the Republic of the Philippines Embassy of the Republic of Poland Embassy of the Republic of Serbia Embassy of the Republic of the Sudan Embassy of the Republic of Slovenia Embassy of the Republic of Turkey Embassy of the Republic of Zimbabwe Embassy of the State of Eritrea Embassy of the State of Qatar Embassy of the Syrian Arab Republic Embassy of the Union of Myanmar High Commission for Antigua and Barbuda High Commission of the Commonwealth of the Bahamas High Commission for the Federal Republic of Nigeria High Commission of the Democratic Socialist Republic of Sri Lanka High Commission for the Republic of Cyprus High Commission of the Kingdom of Lesotho High Commission of the Republic of Maldives High Commission for the Republic of Mozambique High Commission for the Republic of Namibia High Commission for the Republic of Singapore

High Commissioner of the Republic of Trinidad and Tobago High Commission for the United Republic of Tanzania Italian Embassy JLGC Kenya High Commission Kingdom of Swaziland High Commission Malaysian High Commission Malta High Commission New Zealand High Commission Office of the High Commissioner for Ghana Office of the High Commissioner for India Papua New Guinea High Commission Quebec Government Office Royal Danish Embassy Royal Embassy of Saudi Arabia Royal Norwegian Embassy South African High Commission Sierra Leone High Commission The Seychelles High Commission The American Embassy The Embassy of Finland The High Commission for the Islamic Republic of Pakistan The People's Bureau of the Great Socialist People's Libyan Arab Jamahiriya Tonga High Commission Uganda High Commission Police: Association of Chief Police Officers British Transport Police Metropolitan Police Service Freight Specific: Freight Transport Association Transport Groups: British Air Transport Association Cycling England London Travel Watch Low Carbon Vehicle Partnership Network Rail National Joint Utilities Group RAC Foundation for Motoring Road Safe SMMT (Society of Motor Manufacturers and Traders) Other Government: Bank of England British Foreign & Commonwealth Office Buckingham Palace

European Parliament (United Kingdom Office) Foreign & Commonwealth Office Forensic Science Service High Sheriff of Greater London Homes and Communities Agency ISS St Vincent London Region (HCA) Northern Ireland Office Public & Commercial Services Union Royal Household Royal Parks Private Secretary's Office Royal Military Police (HQ London District) Scotland Office UK Commission for Employment and Skills UK Parliament Welsh Government Other Public Sector: Emergency Planning College Health & Safety Executive HM Courts Job Centre Plus LOCOG Ministry of Defence Office for National Statistics The British Library Westminster Cathedral Local Authority: City Hall One Stop Local Government Association Westminster City Council Sheltered and Supported Housing Teams Westminster Business Council Other Local Authority: Mayfair Library Oasis Sports Centre Pimlico Library Seymour Leisure Centre Victoria Library Housing Association: Pimlico Street Properties Association Soho Housing Association South Westminster Triangle Association Threshold Housing Tavistock Housing Co-operative Ltd Willow Housing Land and Property Owners: British Land Corporation Ltd

Cadogan Estate City of London Consolidated Development Ltd Cosgrave Developments Cosgrave Group Derwent Valley Holdings Plc Derwent London Dolphin Square Trust Ltd Great Portland Estates plc Grosvenor Ltd Hide Tower RMB Howard de Walden Estate Land Securities PLC Little Venice Co-operative Martlett Court Co-op Millbank Estate Management Organisation Peabody Trust Pimlico Village Housing Co-operative Prudential Property Investment Management Ltd Regent Street Association Sanctuary Housing Seven Dials Housing Co-operative Seymour Housing Co-op Shaftsbury PLC Targetfollow Group Limited The Crown Estate The Portman Estate The Warwick Square Company Limited Law: Royal Courts of Justice Lobbying Group: Natural England Mayfair & St James's Association Social Market Foundation Other Lobbying Groups: Adam Smith Institute Civitas Fabian Society Localis NHS: Camden & Islington Community Health Services NHS Trust Heart Hospital Kensington & Chelsea PCT Regional Public Health Group – London Royal National Orthopaedic Hospital Westminster Primary Care Trust Private Healthcare: Devonshire Hospital

Medical Express Clinic Portland Hospital for Women and Children Princess Grace Hospital The London Clinic Resident Groups: Abbots Manor Tenants Association Arlington House Residents Management Ltd Ashley Court Residents Ltd Ashley Gardens Residents Association Belgravia Court Tenants Association Belgravia Residents' Association Bosanquet Residents' Association Brunswick & Dalkeith Residents' Association Cathedral Area Residents' Group Churchill Gardens Residents Association Claverton & Lupus Street Residents' Association Cleveland Square Residents' Association Crawford Mansions Tenants & Residents Association Cumberland Street Residents Association Dolphin Blue Tenants Association Dufours Residents Association Eccleston Square Residents Association Fitzrovia Court Residents Association Freshwater Court Residents' Association Gatliff Close Residents Association Grosvenor Mayfair Residents' Association Grosvenor & Regency Management Organisation Harrowby & District Residents' Association Holcroft Court Residents Association Kemp House Residents Association Longmoore Gardens Estates Luxborough Tower Residents Association Mayfair Residents Group Marylebone Association Morpeth Mansions Residents' Association

Odhams Walk RM Ltd Pimlico FREDA Sarah Bramah Soho Society Resident Association for Lillington & Russell House Residents' Association Semley House Residents' Association Siddons & Stirling Residents Association Soho Family Centre Studio Place Tenants Association Tachbrook Estate Tenants Association The Knightsbridge Association The Residents' Society of Mayfair and St James's Vale Royal House Tenants Association Vincent Square Residents' Association Westminster Advocacy Service for Senior Residents Westminster Federation of Residents' Associations Westmoreland Triangle Resident's Association York Mansions Residents' Association Royal Parks SKH: English Heritage Fat Bike Tire Tours London Parks and Gardens Trust Magneta Security Metropolitan Police Natural England Park Cycle The Dorchester Hotel The National Gallery Veolia Environmental Services Vinci Facilities West End Conservative Committee Westminster Transerv Will to Win

Other Local Stakeholders Bankside Residents' Forum Better Bankside Briant Estate Tenants & Residents Association Brixton Advice Centre Brixton Terrace Residents Association Central London Partnership Clapham Society Commission for Integrated Transport Cross River Partnership (CRP) Denby Court Residents Association Eurostar Group First Capital Connect Go-Ahead Group plc Herne Hill Forum Holland Grove Residents Association King's College Hospital NHS Trust Lambeth Primary Care Trust Lambeth Public Transport Group Lambeth Safer Transport Team Lambeth STA Lambeth Traffic and Transport Working Group London Duck Tours London NHS Myatts Fields South Residents Association Southbank Employers Southeastern Streatham Vale Property Occupiers Association Team London Bridge The Clapham Society Urban Design London Vassall Gardens Residents Association Vauxhall Gardens Estate Tenants & Residents Association Waterloo Quarter Weir Link