Public Patient Representatives: the power to help you transform services

Hear ideas how to use National Strategic Partners for voluntary and community sector , NAVCA members and your patient public representatives to improve outcomes .

Hear why Andy and Lorna became PPV representatives

Their expectations from first taking on the role and the reality when they took up post

Hear what is important to representatives in being able to effectively represent the community that they serve

What might help ? and what might stop representatives from carrying out their responsibilities

We want you to _

Help us with our Red and Green language !

Ask lots of questions

Suggest things that we might have missed

Complete our evaluation forms and if/how you might continue to help us shape this work

Beverley Taylor Head of Strategic Engagement & Facilitator NAVCA- National Association Voluntary and Community Action NAVCA commissioned by NHSE to write a training and development support package for PPV reps

Anna Gaunt Membership Officer and Trainer NAVCA Andy Lavender EBE Patient Liaison and Engagement Cheshire CCG Lorna Mayo Youth Forum representative NHS “Take over Challenge”Q & A Session

Health and Care Voluntary Sector Strategic Partner ProgrammeWorking together for better health and care

We do this by:• Helping reach the most vulnerable,

excluded individuals and communities• Supporting people to make their

diverse voices and needs heard• Harnessing the expertise of the voluntary

sector to inform national policy development

• Driving awareness of the role and potential of the voluntary sector

Working together for better health and care. #vcspartners

How could we together make it better for PPV reps How can you help enable more effective PPV engagementHow do we keep the “ line of sight “ to the patient How together can we make this better ?What does the system need to do to help with any barriers Use of acronymsUse of dataLook at the bigger picture

Lorna’s story a young persons perspective

Questions