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Business Support Series Copyright © 2014 naturalhealthpractitioners.org Public speaking Overview Public speaking is a powerful tool by which to get information across to an audience and to help build your business. It is also one of the most daunting things to do and many people avoid it, fearing what can go wrong. …and there are few things worse than embarrassing yourself in front of a large group of people. Benefits of public speaking: Potential clients will be able to see you in person – this is particularly important for a practitioner. Sets you out from your competition. Helps improve your standing in the practitioner community and make new contacts. Allows you to share your knowledge and experience, empowering your audience. Raises awareness of your profession and you. Can be a very useful source of income and help with job opportunities. What can go wrong? Poor venue – too cold, too noisy, bad acoustics, too cramped, bad layout Poorly prepared – forgets words, unable to answer questions, slides are not clear, Badly delivered – does not engage the audience, too rushed at the end, unable to explain themselves well. All of these points are easily manageable with some simple guidance. Our fact sheet gives 5 simple steps to becoming an effective public speaker. The 5 simple steps to becoming an effective public speaker Planning Tools Practice Delivery Review

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Page 1: Public speaking v2 - Natural Health Practitioners › images › factsheets › Public... · Public’speaking’ Overview’ Public’speaking’is’a’powerfultoolby’which’to’

Busine

ss  Sup

port  Series  

                                                                                                   

Copyright  ©  2014  naturalhealthpractitioners.org  

Public  speaking   Overview  Public  speaking  is  a  powerful  tool  by  which  to  get  information  across  to  an  audience  and  to  help  build  your  business.  It  is  also  one  of  the  most  daunting  things  to  do  and  many  people  avoid  it,  fearing  what  can  go  wrong.  …and  there  are  few  things  worse  than  embarrassing  yourself  in  front  of  a  large  group  of  people.     Benefits  of  public  speaking:  

Potential  clients  will  be  able  to  see  you  in  person  –  this  is  particularly  important  for  a  practitioner.  

Sets  you  out  from  your  competition.   Helps  improve  your  standing  in  the  

practitioner  community  and  make  new  contacts.  

Allows  you  to  share  your  knowledge  and  experience,  empowering  your  audience.  

Raises  awareness  of  your  profession  and  you.  

Can  be  a  very  useful  source  of  income  and  help  with  job  opportunities.  

 What  can  go  wrong?  

Poor  venue  –  too  cold,  too  noisy,  bad  acoustics,  too  cramped,  bad  layout  

Poorly  prepared  –  forgets  words,  unable  to  answer  questions,  slides  are  not  clear,    

Badly  delivered  –  does  not  engage  the  audience,  too  rushed  at  the  end,  unable  to  explain  themselves  well.    

 All  of  these  points  are  easily  manageable  with  some  simple  guidance.    Our  fact  sheet  gives  5  simple  steps  to  becoming  an  effective  public  speaker.  

The  5  simple  steps  to  becoming  an  effective  public  speaker    

Planning  

Tools  

Practice  

Delivery  

Review  

Page 2: Public speaking v2 - Natural Health Practitioners › images › factsheets › Public... · Public’speaking’ Overview’ Public’speaking’is’a’powerfultoolby’which’to’

Busine

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1.  Planning   Considerations  What  message  are  you  trying  to  give?  What  do  your  audience  want  to  hear?  How  are  you  going  to  grab  your  audience’s  attention?      How  are  you  going  to  maintain  it?    Knowledge  Know  your  material.  The  more  you  know  your  material,  the  more  confident  you  will  feel  delivering  it.  Know  your  audience.  Find  out  who  your  audience  is  going  to  be,  what  are  their  expectations,  what  level  are  they  at,  specialists  or  a  mixed  audience?  Know  your  room.  Where  are  the  power  sockets,  lights,  emergency  exits,  where  will  you  be  standing?    Take  time  to  feel  comfortable  in  your  space.  Know  your  equipment.  Try  out  your  equipment  beforehand.    Have  a  back  up  plan!  Ensure  video  clips  (if  using  them)  are  downloaded  and  playable  without  Internet  connection.    AIDA  model  For  an  effective  financial  outcome,  be  it  getting  the  audience  to  buy  your  service  or  to  sign  up  for  another  talk,  use  the  AIDA  model  –  Attention  –  Interest  –  Desire  –  Action.  If  talking  about  nutrition  give  a  catchy  title  and  intro.  Then  make  the  talk  relevant  to  them  and  show  them  the  benefits  of  change.  From  there  explain  why  they  need  to  see  you  again,  in  order  to  achieve  their  desired  outcomes.  Finally  give  your  audience  the  incentive  and  power  by  which  to  take  action  –  such  as  10%  of  a  consultation  if  they  purchase  at  the  talk  or  an  online  payment  facility.      

Copyright  ©  2014  naturalhealthpractitioners.org  

A  flexible  but  firm  structure  Be  prepared  for  surprises,  such  as  a  late  start  or  questions.  Be  flexible  to  a  degree  but  make  sure  you  are  in  charge  and  manage  your  time  and  audience  to  ensure  the  main  structure  of  the  talk  is  not  too  disrupted.      2).Tools    PowerPoint  presentations  A  PowerPoint  presentation  should  be  clear  and  visual.  Avoid  putting  to  much  information  on  each  slide  as  this  can  be  confusing  and  you  can  end  up  just  reading  of  the  slides.  Use  bullet  points,  images  and  graphics  to  support  what  you  have  to  say.  Keep  your  slides  consistent  and  the  word  size  large  enough  for  your  audience  to  be  able  to  read  at  the  back  of  the  room  (24/28  should  be  ok  in  most  cases).  Although  each  person  uses  different  timings  for  presenting  slides,  a  guide  I  use  is  about  30-­‐35  slides  for  each  hour  of  presenting  –  depending  upon  the  detail  of  explanation  and  audience  participation.    Handouts  Handouts  can  be  useful  tool  to  pass  on  other  information  to  your  audience,  a  place  to  write  notes  (such  as  a  copy  of  your  PPt  slides),  and  for  the  audience  to  leave  with  details  of  how  to  contact  you.  Use  your  handouts  as  a  marketing  tool  by  which  to  further  promote  yourself.  Consider  attaching  a  feedback  form  by  which  you  can  collect  information  on  your  audience.    Examples  Bring  along  examples  as  appropriate  as  this  can  help  engage  your  audience  and  better  illustrate  your  points.    

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Copyright  ©  2014  naturalhealthpractitioners.org  

Lectern  Having  a  reading  place  by  which  to  place  your  notes  or  laptop  makes  it  much  easier  to  read  from,  than  just  holding  your  notes.  It  can  also  be  a  prop  to  hold  onto  to  help  combat  nerves  and  hide  from  all  those  eyes  on  you.  Be  aware  that  this  can  become  a  barrier  between  you  and  your  audience,  so  do  try  to  move  away  from  the  lectern  as  you  can.    3.  Practice    With  public  speaking,  practice  really  does  make  perfect.  The  more  you  practice  the  more  natural  you  will  come  across  and  less  nervous  you  will  be.  You  could  practice  initially  in  front  of  the  mirror,  partner  or  cat,  but  soon  look  to  speak  in  front  of  an  audience.  Pick  a  small  audience  with  familiar  faces  and  speak  for  just  a  short  time  (5mins)  as  you  begin  to  find  you  feet.  Maybe  join  your  local  Toastmasters  as  this  is  an  excellent  way  to  practice  with  likeminded  novices.  If  you  are  studying,  ask  for  more  opportunities  to  stand  up  in  front  of  your  peers.  For  your  actual  talk  or  presentation,  do  a  dummy  run  at  least  twice  so  you  can  spot  any  issues  and  be  aware  of  the  timings  of  your  presentation.   Combating  nerves  Nerves  can  be  a  terrible  thing  and  can  hit  you  suddenly  when  about  to  give  a  public  talk.  The  first  thing  to  do  is  to  breathe  deeply  and  collect  your  thoughts.  Take  your  time.    Break  the  ice  –  Speak  directly  to  the  audience  to  break  down  the  barrier.  Ask  a  question  –  how  was  their  journey?  Tell  them  what  a  pleasure  it  is  to  be  there  and  you  hope  they  will  benefit  from  your  advice.    

Use  the  tools  you  have  to  help  you.  Use  your  nervous  energy  to  your  advantage,  to  help  you  focus.  If  you  have  prepared  well  you  just  need  to  follow  your  presentation  and  planned  structure  and  you  will  be  fine.   4.  Delivery    Welcome  and  engage  with  your  audience.      Welcome  your  audience  and  thank  them  for  being  there,  with  you.    Thanks  the  organisers  for  giving  you  the  opportunity  to  share  your  message.    Invite  participation  and  questions.    The  more  engaged  the  audience  is,  the  more  likely  they  are  to  be  involved  with  your  message.    Remember  to  speak  to  all  the  audience  –  at  the  front  and  the  back.  Make  sure  the  back  can  hear  you  and  the  people  at  the  front  are  not  looked  over.    Be  yourself    It  is  much  easier  and  people  will  respect  this  far  more  than  you  trying  to  be  someone  you  are  not.  A  good  speech  comes  from  the  heart  …your  heart.    Body  Language    Becoming  aware  of  your  body  language  is  just  part  of  your  identity.    Consider  your  appearance,  your  voice,  communication  skills,  and  your  presence.  A  simple  technique  is  simply  lifting  your  shoulders,  or  imagine  being  lifted  by  your  ears  by  an  invisible  force,  will  help  you  project  your  voice    Think  Positively.      Using  EFT,  visualization,  affirmations  and  positive  thoughts  all  help  with  your  confidence.    You  were  asked  to  present  for  a  reason,  and  your  audience  are  willing  you  to  succeed.  So  take  your  time  to  enjoy  it  and  shine!    

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Copyright  ©  2014  naturalhealthpractitioners.org  

Do  not  rush  the  end  A  common  mistake  with  speakers  is  to  get  distracted  by  questions  or  specific  areas  of  the  talk  and  not  leave  enough  time  at  the  end.  Without  a  summary  and  conclusion  your  audience  will  be  left  confused  and  unable  to  use  the  information  effectively.      Words  of  wisdom:  “There  is  a  vitality,  a  life  force,  an  energy,  a  quickening  that  is  translated  through  you  into  action.  And  because  there  is  only  one  of  you  in  all  time,  this  expression  is  unique.    And  if  you  block  it,  it  will  never  exist  through  any  other  medium,  and  it  will  be  lost.    The  world  will  not  have  it.    It  is  not  your  business  to  determine  how  good  it  is  nor  how  valuable  nor  how  it  compares  with  other  expressions.    It  is  your  business  to  keep  it  yours  clearly  and  directly,  to  keep  the  channel  open”.    Martha  Graham    5.  Review    

Gain  feedback  from  peers  or  the  audience.  Provide  a  feedback  form.    

Reflect  on  the  presentation,  what  went  well  and  what  you  would  do  differently  next  time.  

  Watch  or  listen  to  yourself.    Detach  

yourself  from  the  images/sounds  you  see  in  order  to  make  the  most  of  the  learning  opportunity.    

When  you  are  at  conferences  or  listening  to  speakers  you  enjoy,  write  down  what  it  is  they  are  doing,  and  then  try  to  include  it  into  your  talks  –  get  out  more!  

 

Things  to  avoid:  Try  not  to  get  side  tracked  and  go  off  on  unnecessary  tangents  as  this  will  cost  time  and  be  irrelevant  to  many  members  of  your  audience.    Avoid  being  too  political  in  your  views  as  this  can  alienate  your  audience  and  may  not  be  the  best  time  to  view  your  thoughts.  Be  balanced  and  considered  in  your  information  you  give.    Do  not  be  afraid  of  silences.  Silences  can  be  powerful  and  filling  them  with  ‘um’  or  waffle  is  not  necessary.    Do  not  cancel  unless  completely  unavoidable.  Your  audience  will  have  made  certain  sacrifices  to  come  and  see  you  and  a  cancellation  will  live  long  in  the  minds.    Do  not  think  you  are  in  a  race  to  say  as  much  as  possible  in  a  short  space  of  time.  Clarity  and  simplicity  are  far  more  important.    Do  not  say  sorry.  If  you  apologise  for  your  nerves  or  for  a  particular  slide,  then  the  audience  will  notice  it  and  pick  up  on  it.    Although  walking  about  on  stage  displays  confidence,  do  not  use  too  many  abstract  movements  (and  avoid  twitching,  tapping  and  standing  on  one  foot).  This  can  be  off  putting  and  display  nerves.    Websites:  Toastmasters  –  www.d17.org  London  Athenians  toastmasters  -­‐  www.athenians.co.uk  Speakers  trust  (course  and  workshops)  -­‐  www.speakerstrust.org    Further  Reading  Ehrenborg  &  Mattock  (2001)  Powerful  Presentations    Sampson  (  2002)  Build  your  personal  brand  Lloyd-­‐Hughes  (2012)  How  to  be  Brilliant  at  Public  speaking:  Any  audience  Young  &  Kushner  (2011)  Public  speaking  and  presentations  for  dummies