pushing the limits to succeed - timeline
TRANSCRIPT
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CATcard Services CenterPresents
A 20 Year Journey
Pushing the Limits to Succeed
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IntroductionsTracy Smith, Mark McKenna, & Amy Surprenant
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Overview of Our InstitutionThe University of Vermont
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2010 2015 20162005200119971995
The Beginning
Heading Downtown
Reaching New
Heights
Changing
Paths
Where are we Going?
Where we are
Today
Moving Forward
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The Beginning
August 1995
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Overview of what the University was (multi-card Campus)
Consolidate Multiple Cards into One Program
• Pushing the Legal Limits (University Departments)
• Meetings
• Financials
• Gerty Loan
• Pushing along the Revenue Stream
• Off Campus
• Meetings
• Sodexo, General Counsel, Chamber of Commerce
1995
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Heading Downtown
August 1997
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Heading Downtown
1997
Pizza Place To Go Delivery Juice Bar Cafe
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10%4%
12%
71%
3%Lost Cards
Misc. Cards
Interest
Dining
Laundry & Vending
1997
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Marketing1997
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Reaching new Heights
August 2001
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2005
2001
2004
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MOVING FORWARD
August 2005 - 2009
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Access Control Expansion
CCTV
Re-Card Campus2007
Office Move2007
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Changing Paths
August 2010
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Webcard Center2010
Library (Cashless)2011
Laundry2011
Chain Grocery Stores2012
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Since 2012
Since 2003
Since 2000
Since 2014
Since 2015
Coming Soon! Grocery StoresSince 2000
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Where we are Today
2015
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Where we are Today
2015
Mobile ID Mobile Reader Quick Tran Bio-Metrics
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Off Campus Today
Over 120 Merchants
Chain Grocery StoresTaxi Cabs
Retail/Clothing/OuterwearConvenience Stores/Gas Stations
Deli/Sandwich ShopsEntertainment
Miniature Golf, Skateboard ParkMusic Store
Personal CareHair, Nails, Tan, Spa Services
PharmaciesPizza
Restaurants and CafesShipping and Printing Services
Ski/Snow Boarding at Local MountainsWe even have a Dentist!
…It’s here…
…It’s there…..
….It’s everywhere….
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SMC/ Champlain /
Norwich Patron Fee
12%
Access Control27%
Equipment Mainteance
Fees6%
Off Campus Merchant Fees
2%UVM Merchant Fees
3%
Web Deposit Fees2%
Dining & Vending32%
Misc. Card (Lost Card)
6%
Student Advantage2%
CCTV 8%
Misc. Production 0%
SMC/ Champlain / Norwich Patron Fee
Access Control
Equipment Mainteance Fees
Off Campus Merchant Fees
UVM Merchant Fees
Web Deposit Fees
Dining & Vending
Student Advantage
CCTV
Misc. Production
2014
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Champlain
St. Michaels
$-
$100,000.00
$200,000.00
$300,000.00
$400,000.00
FY13 FY14 FY15
ChamplainUVMSt. Michaels
Client PartnersWhat’s in it for them
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MarketingSocial Media
UVMCATCARD CATcard UVM CATcard Service Center
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MarketingOn-Going
Client Partners Instagram ContestsFacebook Friday Freebies
VDU Integration
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Where we are Going
2016
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CATcard Service Center
Access Expansion
GET Mobile
Another Re-CardCATcard ID
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Questions & Answers
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Contact Information
Mark McKennaCATcard Service [email protected]
Amy SurprenantCATcard Service [email protected]
Tracy SmithCATcard Service [email protected]
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THANK YOU!