TELENOR

178 MILL. SUBSCRIPTIONS ACROSS SCANDINAVIA, CEE AND ASIA

Telenor Group is one of the world’s major mobile operators. We keep our customers connected across Scandinavia,

Central Eastern Europe, and Asia. Our more than 30,000 employees are committed to responsible business conduct

and being our customers’ favourite partner in digital life. Connecting the world has been Telenor’s domain for more

than 160 years, and we are driven by a singular vision: to empower societies.

With effect from Q1, Telenor India is

treated as an asset held for sale and

discontinued operations in Telenor’s

financial reporting.

The Telenor Group is listed

on the Oslo Stock Exhange

Miami

Dubai

Oslo Stockholm

Singapore

London Budapest

Nairobi

Madrid

Bangkok

Dublin

Podgorica

Belgrade Islamabad

178 MILL. SUBSCRIPTIONS ACROSS SCANDINAVIA, CEE AND ASIA

T E L E N O R G R O U P FA C T S B Y Q 4 2 0 1 7

• 178 million consolidated mobile subscriptions

• More than 30.000 employees

• Mobile operations across Scandinavia, Central and

Eastern Europe and Asia

• Revenues 2017: NOK 125 billion

36%

10% 26%

21%

5% 4%

Scandinavia

Central and Eastern Europe

Developed Asia

Emerging Asia

Broadcast

Other

REVENUE DISTRIBUTION

2.7

1.8

3,2

3,1

3,2

65.3

19.5

41.6

22.7

11.7

Norway

Sweden

Denmark

Bulgaria

Hungary

Montenegro & Serbia

Bangladesh

Pakistan

Thailand

Malaysia

Myanmar

3.0

SUBSCRIPTIONS PR. COUNTRY

STRATEGIC AMBITIONS

6

T E L E N O R G R O U P – G L O B A L U N I T S

IoT Healthcare Machine Learning Banking

B E Y O N D T E L C O S E R V I C E S

Voice

Connectivity

Roaming

Messaging 20+ years

experience

600+ customers

& partners

The international communication provider of Telenor Group

About Global Wholesale

0

50

100

150

200

250

300

350

400

2014 2015 2016 2017

Revenue in mil USD

194 employees | 38 nationalities

G L O B A L

W H O L E S A L E

CEO Harald Krohg

Finance Torhild Einstabland

People Annica Været

Strategy Olav Sande

Technology Per Lorentsen

Markets Rickard Widerberg

Sales Tone Snellingen

G R O W I N G O U R B U S I N E S S

The Telenor

internet

highway in

South East

Asia is open

Expanding LTE

Roaming &

VoLTE

Roaming

Launch

Direct

Operator

Billing launch

(DOB)

SMS Assure –

Enhancing

messaging

quality

Telenor Messaging Solution

M O N E T I Z AT I O N - H O W H O T I S A 2 P ?

Preferred way

to communicate with

companies

Most SMS are opened

within 5 seconds

82 bUSD

Grey route revenue

leakage

36%

A2P traffic growth

2 trillion

A2P Messages

by 2020

Only 20% of MNOs are

monetizing A2P

W H E R E I S T H E M O N E Y I N M E S S A G I N G F O R

O P E R AT O R S ? O T T A S A U S E C A S E

Enterprise

Market products

to users

End user

Use enterprise products

via Telco access

& OTTs platform

The telcos

Provide access and

connectivity

OTTs API/Platform

Collect customer information

& charge enterprises for

marketing

Operator’s Value Proposition: Our customers

2 main challenges

Take control of traffic

Ensure secure access to our networks

Operators have an opportunity to monetize

the OTT/A2P traffic and charge them for

access & there is willingness to pay

-

E N S U R I N G S E C U R E D M E S S A G I N G N E T W O R K S

130%

Daily traffic increase Telenor Myanmar

x19

Monthly Traffic increase Telenor Pakistan

x10

A2P revenue increase Dtac

Success stories

From Non-secure networks To secure networks

T E L E N O R VA L U E P R O P O S I T I O N

Inward

Cash Flow

End to end

Visibility

Revenue

Assurance

Robust

Solution

1

2

3

4

Generating new revenue stream

360° monitoring and monetization of all SMS traffic

Protection against leakage and fraud attacks

Stable one stop shop for all SMS traffic at no cost

for customer

O U R S O L U T I O N

All in one

Gateway

Managed SMS

Firewall

Single and secure

Route

T E L E N O R S O L U T I O N – K E Y H I G H L I G H T S

One Agreement

• All in one Solution of Gateway, Firewall and Managed Services

• Service availability 99.9%

• End-to-end real-time message tracking

• No Cost for customer

One Technical Solution

• Flexible and robust technical architecture

• Easy, dynamic and quick deployement

• Multi-protocol compliant - SS7, Sigtran, SMPP and API

• Premium Product features

Enhanced Customer Support

• 24/7/365 support and real time response

• Settlement and billing support

• KPI monitoring, reporting and analytics

• Complaint handling and troubleshooting

• Customer Web portal (upcoming)

Security

• Full protection and total visibility

• Advanced spamming and content filtering

• Fraud detection

• Real-time security management

Direct Operator Billing (DOB) Wholesale

Centralized platform

with global partners

A secure alternative way of

payment through the mobile

bill

Facilitate purchase

of digital content

D I R E C T O P E R AT O R B I L L I N G

M O N E T I Z AT I O N - H O W H O T I S D O B ?

5x more mobile phones

than credit cards

10 x better conversion

rates

39 bUSD

DOB Market by 2022

Fastest growing digital

vertical for Telcos

Potential to address 53%

unbanked world population

Taken over

PSMS revenues

Source: Ovum – Global Carrier-Billing report PSMS: Premium SMS

Success stories

D O B W H O L E S A L E - D E P L O Y M E N T I N T E L E N O R G R O U P

Telenor Operators Content provider

Purchase value

78M USD/year

Launched in

11 countries

60 partner

launches

Instantly get connected

with all top tier

digital content providers

Grow your subscriber base &

reduce churn by offering them

carrier billing facility

Your benefits from a centralized DOB solution

Incremental revenue through

secure payment of digital content

and services for your customers

New revenue

stream

Customer

retention

Reach digital

ecosystem

North API Integration

South API Integration

DOB Platform

Centralized

DOB-Wholesale

O N B O A R D I N G S T E P S F O R D O B - W H O L E S A L E

Project

initiation

1

Technical API

integration

Facilitate partner

negotiations

2 3

Commercial

launch

4

W H Y C H O O S E T E L E N O R A S A T R U S T E D PA RT N E R ?

Experience

and innovation

Significant results within the Telenor

Group

Learning and experience are scalable

and transferrable

One stop shop for all

content providers

Telenor has a vast coverage

and backward linkage with all the

major players in the DOB industry

Value for your end

customer

DOB Wholesale makes it fast, easy and

secure for your end-customer to purchase

online content through the phone bill

Get in touch globalwholesale@telenor.com

Global Wholesale Connectivity Solutions

G L O B A L C O N N E C T I V I T Y S E RV I C E S

Service offerings

IP Transit

Ethernet Connect (L2 VPN)

IP VPN (3L VPN, including IPX services)

North America

PoPs

Ashburn

Miami

Europe PoPs

Oslo

Amsterdam

London

Frankfurt

Belgrade

(LPVPN from Q3)

Budapest

(LPVPN from Q3)

Asia PoPs

Hong Kong

Singapore

Bangkok

Kuala Lumpur

Yangon

Mandalay

Asia footprint

Myanmar

Thailand

Malaysia

Europe footprint

Norway

Sweden

Denmark

Bulgaria

Serbia

Montenegro

Hungary

High quality

Internet

services to

50+ mill subscribers

C O M B I N I N G R E G I O N A L A S S E T S

Providing new

services with faster

network experiences

and quality

Own terrestrial

fiber/DWDM across

Nordics EU PoPs

CEE EU PoPs

SE Asia Asia PoPs

Service delivery in

footprint through own

access delivery and

partners

Fully redunant

services capabilities

across all PoPs

G L O B A L E T H E R N E T C O N N E C T ( L 2 V P N )

Carrier-grade solutions via TPNet MPLS network

Traffic separation and high quality WAN solutions to meet backhaul requirements

EVPL – Multiple VLANS per port

TIPNet

UNI

Customer Site B

EVCs

EPL service

Customer Site A

UNI

Customer Site C

TIPNet UNI

Customer Site B

UNI

Customer Site A

UNI

Mutliple EVCs

EPL - Dedicated port capacity

E-LINE service

Data centre connectivity solutions

Core Network expansion with the addition new

POP locations

Access to remote end-customer locations

Private WAN control and management of

connectivity parameters

Design and management of their own IP based

solutions to serve their end-customer(s) needs.

Applications

G L O B A L I P V P N ( L 3 V P N )

Private IP-based WAN solution to enterprise and

service operators

Scalable and cost-effective solution to carry

critical QoS sensitive traffice

Global IPVPN service

Full mesh connectivity

Quality of Service

Multi-VPN

Differentiated SLA’s

Access to remote end-customer locations

Point-to-Point

Hub-n-Spoke

VPN A

Customer Site

TIPNet

CPE

PE

PE

VPN B

Customer Site

CPE

VPN B

VPN C

Customer Site

CPE

VPN C

PE

VPN A

VPN B

VPN C

Applications

S E RV I C E O V E RV I E W

IPX services

(Roaming, GRX,

Signalling)

Messaging Voice TDM VOIP Global

Ethernet

Connect

Global

IPVPN

IP Transit

US Miami X X X X X X

Ashburn X X X X X

EU

Oslo X X X X X X

Amsterdam X X X X X X

London X X X X X X

Copenhagen X X X

Frankfurt X X X X X X

Belgrade X X X X X X

Budapest X X X X X X

Stockholm X X X

Asia

Hong Kong X X X

Singapore X X X X X X X

Bangkok X X X X X X X

Kuala Lumpur X X X X X X

Yangon X X X X X X

Mandalay X X X X X X

Islamabad X X X X

Bangladesh X X