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QA SERVICES & SOLUTIONS TechMileage Confidential – Not for Distribution

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Page 1: QA SERVICES & SOLUTIONS50.87.222.67/sites/default/files/TM_QA_Services_4.pdf · –QA execution (Manual and Automation) –Device and browser testing –Security testing – code

QA SERVICES & SOLUTIONS

TechMileage Confidential – Not for Distribution

Page 2: QA SERVICES & SOLUTIONS50.87.222.67/sites/default/files/TM_QA_Services_4.pdf · –QA execution (Manual and Automation) –Device and browser testing –Security testing – code

TechMileage Confidential – Not for Distribution

Strategy Services

• Technology Assessments and Future State Definition

• Analytics Assessment and Planning

• IT Advisory Services and Planning

Ongoing Support

• Application Management • IT Governance and Oversight • Analytics Governance • IT Managed Services • Back Office Support /

Management

ABOUT TECHMILEAGE

• Founded in 2008 / Tempe, Arizona

• Over 100 engagements

• Full range of business & technology services

• Software Development, Big Data, BI, Advanced Analytics, QA and support

• Cost effective and high quality delivery model

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• Application Development • Big Data and BI Design &

Implementations • Advanced Analytics • Cloud • QA / Testing, Modeling,

Security and Mobility

Technology Enablement

Page 3: QA SERVICES & SOLUTIONS50.87.222.67/sites/default/files/TM_QA_Services_4.pdf · –QA execution (Manual and Automation) –Device and browser testing –Security testing – code

TechMileage Confidential – Not for Distribution

QA AND TECHNOLOGY EXPERTISE

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Application Services

Web Development

Mobile Applications

Web Services & E-Commerce

Cloud Computing

Data Services

Big Data

BI & Data Warehousing

Analytics

QA & Testing Services

Page 4: QA SERVICES & SOLUTIONS50.87.222.67/sites/default/files/TM_QA_Services_4.pdf · –QA execution (Manual and Automation) –Device and browser testing –Security testing – code

TechMileage Confidential – Not for Distribution

QA SERVICES

Strategy, Process and Governance • QA Strategy and Planning • QA Process Setup • QA Process Assessment and Optimization • Tool Evaluations • Test Governance Setup • Managed QA

Managed QA lets you utilize the professionals trained on your business across multiple applications, hence decreasing the number of resources and cost.

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Our consolidated QA offerings are intended to provide the customer cutting-edge and end-to-end solutions in terms of time-to-market, robustness, quality and cost effectiveness.

Core Offerings • Manual and Automated Functional &

Regression Testing

• Unit, System and Integration Testing

• User Interface Testing • Performance Testing

• User Acceptance Testing

Specialized Offerings • HIPAA and PCI Compliance

• Security & Penetration Testing

• Compatibility & Accessibility

• Mobile and SOA Testing Automation

Page 5: QA SERVICES & SOLUTIONS50.87.222.67/sites/default/files/TM_QA_Services_4.pdf · –QA execution (Manual and Automation) –Device and browser testing –Security testing – code

TechMileage Confidential – Not for Distribution

WHY TECHMILEAGE?

• Proven Competency

– Proven & matured process oriented Quality Assurance competency

• Complete Picture

– End to end coverage across different areas of software testing

– Manual and Automation

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• Flexible Approach

– Flexible engagement approach customized for your business

• Strong Team

– Strong QA team that can quickly adapt to new environment and projects

– Strong Technology Skills

Page 6: QA SERVICES & SOLUTIONS50.87.222.67/sites/default/files/TM_QA_Services_4.pdf · –QA execution (Manual and Automation) –Device and browser testing –Security testing – code

CASE STUDIES

Page 7: QA SERVICES & SOLUTIONS50.87.222.67/sites/default/files/TM_QA_Services_4.pdf · –QA execution (Manual and Automation) –Device and browser testing –Security testing – code

TechMileage Confidential – Not for Distribution

MID-SIZED FINANCIAL CLIENT – TEST STRATEGY AND EXECUTION

TechMileage Solutions and Work TechMileage performed an initial assessment and proposed a series of steps to improve the situation. The following tasks were completed in a period of 6+ months:

– Defined QA strategy and goals – Streamlined QA process and QA team ramp-up – Created templates for test case writing, system tests and

integration tests – Performed automation planning, design & execution – QA execution (Manual and Automation) – Device and browser testing – Security testing – code analysis and functional analysis – Performance & load testing – Accessibility testing

Product quality increased significantly and defects were drastically reduced. The client was able to acquire major banking customers leading to a significant increase in business.

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Financial client with Mobile Payments Applications was struggling to deliver high quality products to its customers. Their QA process was quite immature with no QA artifacts or documents.

Page 8: QA SERVICES & SOLUTIONS50.87.222.67/sites/default/files/TM_QA_Services_4.pdf · –QA execution (Manual and Automation) –Device and browser testing –Security testing – code

TechMileage Confidential – Not for Distribution

LARGE ONLINE EDUCATION PROVIDER – TESTING AUTOMATION

TechMileage Solutions and Work TechMileage accessed the issues and recommended the use of its proprietary TUF architecture (selenium-Java based automation framework) to improve automation and reusability of regression testing artifacts. The following benefits were realized in just a few months:

• Cancelled hundreds of QTP licenses, leading to thousands in savings

• Reduced manual QA work force by 50%

• Reduced production defects count by 95%

• Created TUF scripts, which made testing process fast and easy

• Dramatically reduced testing execution time

• All projects are being delivered with utmost quality and within timelines

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Major US-based online education provider was having issues in performing cross-browser (IE, Firefox, Chrome, Safari) and cross-platform (Windows, Mac, Linux, Mobile) testing for critical student-facing web applications. The university was facing issues with performance in extracting enormous amount of data from 150+ web pages and validations.

Page 9: QA SERVICES & SOLUTIONS50.87.222.67/sites/default/files/TM_QA_Services_4.pdf · –QA execution (Manual and Automation) –Device and browser testing –Security testing – code

TechMileage Confidential – Not for Distribution

LARGE EDUCATION PROVIDER – PERFORMANCE TESTING

TechMileage Solutions and Work After accessing the technology stack, TechMileage prepared a strategy to find gaps in the infrastructure, application architecture, database, analytics and other modules. TechMileage performed the following activities:

• Load and endurance testing of the web servers to identify configuration issues

• Load testing the application to find issues in Session Management, Connection Management, Configuration Issues and Memory Leaks

• Used cloud-based tools to simulate real-time traffic and user behavior

• Accessed and purchased the appropriate and cost-effective tools based on the customer’s need

After a few rounds of testing, application performance improved drastically. The stability of the infrastructure improved and various issues around memory leakage were fixed. TechMileage is continuously engaged to certify the new infrastructure and application versions.

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Major US-based education provider was struggling with performance of its third-party learning management systems. Infrastructure was not stable and frequent downtimes were common.

Page 10: QA SERVICES & SOLUTIONS50.87.222.67/sites/default/files/TM_QA_Services_4.pdf · –QA execution (Manual and Automation) –Device and browser testing –Security testing – code

TechMileage Confidential – Not for Distribution

ANALYTICS CLIENT – TEST STRATEGY AND EXECUTION

TechMileage Solutions and Work

After an initial assessment, TechMileage proposed the creation of a Managed QA Services model. A team was trained on various applications and business areas of the client. TechMileage helped with resources and managing the team for over 12+ months.

– Defined QA strategy and goals – Streamlined the QA process and QA team ramp-up – Created a Managed QA Services Team for the client with

8 resources – QA Training and Education planning

The quality of products increased significantly for the client. Collaboration across teams in different business segments improved drastically. Cost of QA decreased by 50%.

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Client was struggling with its QA resource ramp-up and did not have a definite strategy for reusing the QA resources across various projects and business aspects.