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QCare: Minnesota’s Quality Care and Rewarding Excellence Initiative August 2, 2007 Scott Leitz, Assistant Commissioner Minnesota Department of Health

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Page 1: QCare: Minnesota’s Quality Care and Rewarding Excellence Initiative August 2, 2007 Scott Leitz, Assistant Commissioner Minnesota Department of Health

QCare: Minnesota’s Quality Care and Rewarding Excellence Initiative

August 2, 2007Scott Leitz, Assistant CommissionerMinnesota Department of Health

Page 2: QCare: Minnesota’s Quality Care and Rewarding Excellence Initiative August 2, 2007 Scott Leitz, Assistant Commissioner Minnesota Department of Health

What is QCare?

QCare: Quality Care and Rewarding Excellence

An initiative to build on and leverage community standards and initiatives in Minnesota to achieve a rapid improvement in the health outcomes

Sets goals and standards for health care performance and quality outcomes

Identify, reward superior quality health care

Page 3: QCare: Minnesota’s Quality Care and Rewarding Excellence Initiative August 2, 2007 Scott Leitz, Assistant Commissioner Minnesota Department of Health
Page 4: QCare: Minnesota’s Quality Care and Rewarding Excellence Initiative August 2, 2007 Scott Leitz, Assistant Commissioner Minnesota Department of Health

QCare rationale

…between the health care that we have now and the health care that we could have lies not just a gap, but a chasm.

– Crossing the Quality Chasm: A New Health Care System for the 21st Century

Wide and persistent differences in quality of care

Page 5: QCare: Minnesota’s Quality Care and Rewarding Excellence Initiative August 2, 2007 Scott Leitz, Assistant Commissioner Minnesota Department of Health

Percentage of Adults Receiving Recommended Care, U.S.

0%

20%

40%

60%

80%

100%

Overall Cancer BP Diabetes UTI Alcohol

Source: McGlynn, New England Journal of Medicine.

Page 6: QCare: Minnesota’s Quality Care and Rewarding Excellence Initiative August 2, 2007 Scott Leitz, Assistant Commissioner Minnesota Department of Health

Percent of Minnesotans with diabetes receiving optimal care

4% 6% 10%

0%

20%

40%

60%

80%

100%

2004 2005 2006

Source: Minnesota Community Measurement.

Page 7: QCare: Minnesota’s Quality Care and Rewarding Excellence Initiative August 2, 2007 Scott Leitz, Assistant Commissioner Minnesota Department of Health

Overall Goals

QCare Goals:– Dramatically improve health care

quality by 2010– Save lives and improve health – Achieve cost savings as health care

quality and delivery improves• Back of envelope cost savings

analysis

Page 8: QCare: Minnesota’s Quality Care and Rewarding Excellence Initiative August 2, 2007 Scott Leitz, Assistant Commissioner Minnesota Department of Health

QCare development

QCare Council– Developed as part of NGA policy academy– 10 member team:

• Providers overall guidance and governance for QCare• State agencies (Health, Medicaid, State Employee

Insurance)• Private sector

– Hospital, health plan, physician, employer leaders

• Key Legislators

Framework and preliminary goals

Page 9: QCare: Minnesota’s Quality Care and Rewarding Excellence Initiative August 2, 2007 Scott Leitz, Assistant Commissioner Minnesota Department of Health

QCare in a Nutshell

Agree on best care Measure outcomes commonly Report transparently Establish stretch goals for improvement Align rewards and incentives to support

improvement Provide supports to providers,

employers in achieving goals

Page 10: QCare: Minnesota’s Quality Care and Rewarding Excellence Initiative August 2, 2007 Scott Leitz, Assistant Commissioner Minnesota Department of Health

Build on Existing Iniatives: “Align the boxes”

Institute for Clinical Systems Improvement (ICSI)– Guideline development

Minnesota Community Measurement– Measurement of performance at clinic level

CMS and MN Hospital Association reporting for hospitals; adverse health event reporting

Leadership in both the public and private sector Smart Buy Alliance

– State government purchasers, BHCAG, Chamber of Commerce, unions

www.minnesotahealthinfo.org Others

Page 11: QCare: Minnesota’s Quality Care and Rewarding Excellence Initiative August 2, 2007 Scott Leitz, Assistant Commissioner Minnesota Department of Health

Q-Care Rapid Transformation

Significantly improve in key areas

–Preventive care–Diabetes–Cardiovascular–Hospital-based care

Page 12: QCare: Minnesota’s Quality Care and Rewarding Excellence Initiative August 2, 2007 Scott Leitz, Assistant Commissioner Minnesota Department of Health

QCare Governor’s Executive Order

In July, 2006, Governor Pawlenty issued an executive order

…The Commissioner[s] of Human Services and …Employee Relations are directed to adopt and apply the QCare standards and align payments and incentives for all state purchased health care

To the extent permitted by law, apply QCare standards to all state purchased health care

Contracts with health plans and providers must include incentives and requirements for reporting costs and quality, and for meeting targets and goals, improvements in key areas, and greater accountability

Page 13: QCare: Minnesota’s Quality Care and Rewarding Excellence Initiative August 2, 2007 Scott Leitz, Assistant Commissioner Minnesota Department of Health

QCare Goals

Diabetes Measure Baseline 2010

QCareOptimal care –

5 Targets achieved (for A1c blood

sugar level, LDL, blood pressure,

daily aspirin use, no tobacco use)

6% 80%

Page 14: QCare: Minnesota’s Quality Care and Rewarding Excellence Initiative August 2, 2007 Scott Leitz, Assistant Commissioner Minnesota Department of Health

QCare Goals

Cardiovascular

Measure Baseline 2010 QCare

Optimal care –

5 Targets achieved [LDL (generally and

for persons with diabetes), blood pressure, daily aspirin use, no tobacco use]

38% 90%

Page 15: QCare: Minnesota’s Quality Care and Rewarding Excellence Initiative August 2, 2007 Scott Leitz, Assistant Commissioner Minnesota Department of Health

QCare Goals

Hospital Care

Measure Baseline 2010 QCare

Heart Attack Care 91.6% 100%

Heart Failure Care 84.7% 100%

Pneumonia Care 67.7% 100%

Leapfrog reporting

42% 100%

Adverse events 105 50

Page 16: QCare: Minnesota’s Quality Care and Rewarding Excellence Initiative August 2, 2007 Scott Leitz, Assistant Commissioner Minnesota Department of Health

QCare Goals

Preventive CareMeasure Baseline 2010

QCareChild Immunizations 68%

90%

Adolescent Immunizations 39%

Well Child Visits 59%

Breast Cancer Screening 74%

Cervical Cancer Screening 78%

Chlamydia Screening Women

32%

Page 17: QCare: Minnesota’s Quality Care and Rewarding Excellence Initiative August 2, 2007 Scott Leitz, Assistant Commissioner Minnesota Department of Health

Implementation and Next Steps

State Public Programs– Medicaid: Preventive Care Incentives (Health

plans and patients)– Bridges to Excellence: diabetes and heart

• State employee insurance, Medicaid

Smart Buy Alliance– BTE participation

Supports– E-Health, Administrative uniformity

Expanding Measures– Asthma, Depression

Additional Partnerships

Page 18: QCare: Minnesota’s Quality Care and Rewarding Excellence Initiative August 2, 2007 Scott Leitz, Assistant Commissioner Minnesota Department of Health

Challenges and Lessons Learned

Still lots of boxesPublic/private partnerships remain a

challenge “Stretch goals” are not always well-receivedNot a lot of agreement or consensus on how

to provide supportsEven with the best attempts at coordination

and alignment, groups will still go off on their own

Page 19: QCare: Minnesota’s Quality Care and Rewarding Excellence Initiative August 2, 2007 Scott Leitz, Assistant Commissioner Minnesota Department of Health

Contact Information

Scott LeitzAssistant CommissionerMinnesota Department of Health

[email protected]