qcl-15-v4_[4]_[banasthali university]_[bhavya madan]
TRANSCRIPT
PARETO ANALYSISINTRODUCTION
Pareto Analysis is a statistical technique in decision-making used for the selection of a limited number of tasks that produce significant overall effect.
It uses the Pareto Principle (also known as the 80/20 rule) that by doing 20% of the work (Vital few), you can generate 80% of the benefit of doing the entire job.
How to use it?
Arrange the rows in the decreasing
order of importance
of the causes
Form an explicit table
listing the causes and
their frequency
as a percentage
Add a cumulative percentage column to the table
Plot with causes on x-
and cumulative percentage
on y-axis
Join the above points
to form a curve
Plot (on the same graph) a bar graph with causes
on x- and percent
frequency on y-axis
Draw a line at 80% on y-axis parallel to x-
axis. Then drop the line at the point
of intersection
with the curve on x-axis. This
point on the x-axis
separates the important causes (on
the left) and trivial causes (on the right)
Explicitly review the
chart to ensure that
causes accounting to at least 80%
of the problems are
captured
1 2 354
6 7 8
When to use it?
When analyzing data about the frequency of problems or causes in a process.
When there are many problems or causes and you want to focus on the most significant.
When analyzing broad causes by looking at their specific components.
When communicating with others about your data.
STRATIFICATION OF EMPLOYEE DISSATISFACTION
ODD WORKING HOURSLACK OF INTERESTWORK LOADPOOR PAY JOB INSECURITYLACK OF PROMOTIONPOOR BENEFITSFAMILY LIFEHEALTH ISSUECAREER DEVELOPMENT.
PRIORITIZED TABLE
Sl.No. CAUSE FREQUENCY COMULATIVE FREQUENCY
1 Family Life 22 22
2 Odd Working Hours 18 40
3 Lack Of Interest 16 56
4 Poor Pay 11 67
5 Job Insecurity 8 75
6 Work Load 7 82
7 Lack Of Promotion 6 88
8 Poor Benefits 5 93
9 Health Issue 4 97
10 Career Development 3 100
PARETO ANALYSIS
Family
Life
Odd worki
ng Hours
Lack
Of In
terest
Poor Pay
Job In
secu
rity
Work
Load
Lack
Of P
romotion
Poor Benefits
Health Iss
ue
Career D
evelopment
0102030405060708090
100
Frequency
2218 16
11 8 7 6 5 4 3
22
40
5667
7582 88 93 97 100
FrequencyCumulative%
Cumulative %
SYMPTOMS THAT ACCOUNT FOR 80% FREQUENCY
Family LifeOdd Working HoursLack Of InterestPoor Pay Job Insecurity
PROBLEM DEFINITION
Sometimes due to workload, employees have to work even after their working hours.
Evenings are the best time to spend quality time with your spouse and children and those are actually your working hours.
Due to different transfers which take place in the offices, employees have to live away from their family.
Your life as an employee can be very lonely and frustrating at times.
FAMILY LIFE
ODD WORKING HOURS
Most of the BPOs (Business Processing Outsourcing) in India support overseas operations and majority of professionals have night shifts.
In majority of cases Indian BPO jobs mostly have odd hours.
Odd working hours leads to weird eating schedule.
Sleep is also affected.
Lack Of Interest
Today everyone focus on getting best job suited according to their interest.
Due less opportunity in that particular field they are forced to work in the places where they don’t have interest and so they are unsatisfied.
Work without interest is found to be comparatively more tiresome.
Poor Pay
In private sector, people are recruited at low wages which is not sufficient for livelihood.
The stress of paying bills with limited income, causes many workers to feel dissatisfied with their jobs.
Low wages family are more at risk for health problems.
Job Insecurity
Due to high competition among the employees, job is not secured.
There are larger number of employers for the particular post as compared to the available vacancy.
Job insecurity leads to stress among the individual.
LESSONS LEARNT
We learnt about the different problems which leads to Job switching.
With the help of pareto graph, we analyzed the most significant causes of job switching.
It enable better preparation and improvements in decision making for future challenges.