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M A R K E T IN G • C O M M U N IC A T IO N • M A N A G E M E N T
HUDSONLACEY
(786) 262-6802Fort Lauderdale, FL
• Served as Corporate Client-to-Operations liaison.• Enforced compliance with protocol and procedures established by Corporate Client.• Communicated with clients on a supervisory level.• Developed departmental reports & handled written escalations.• Monitored junior representatives.
Customer Satisfaction Rep IIIPrecision Respons CorporationJune 2005 - January 2011
EDUCATIONNOVA Southeastern University - Marketing Management - Spring 2016
TECHNICAL SKILLSSalesforce | Email Marketing | Social Media Marketing | PPC Campaigns | Google Adwords | SCRUM and other Agile Workflows | Wordpress and other Content Management Systems | HTML & CSS | Photoshop | Microsoft Suite | Apple iWork
MANAGERIAL SKILLSPProblem Solving | Decision Making | Planning | Task Delegation | Developing/Motivating individuals | Thorough understanding of team dynamics | Disciplinary action without conflict
References available upon request.
• Supervised the daily operations. • Created social media presence.• Organized promotional events.• Managed email campaigns.• Performed changes to website content.
Office ManagerExotic Workouts Pole FitnessMarch 2011 - March 2013
• Supported Marketing Manager in reporting and analyzing data.• Organized promotional events and tradeshows.• Performed as a Creative-to-Client liaison.• Managed Social Media campaigns.• Performed changes to website content & monitored email campaigns.
Media Marketing LiaisonTurqNPink MediaMarch 2011 - March 2013
• Conducted day-to-day execution of the marketing plan by preparing daily deliverables, and prioritizing/delegating assignments to ensure effective management of workload.• Prepared marketing reports, track marketing cost, compile results.• Strategically planned/organized trade-shows, seminars, and conferences.• Provided support for presentations, proposals and contracts.• Monito• Monitored/performed changes to website content.• Provided creative input for print media/ website design. • Managed Social Media and Email campaigns.• Supported SVP, Business Development & Marketing Manager.
Marketing CoordinatorJobsInLogisticsApril 2013 - November 2014
• Define/Draft Marketing Projects Plan (TV, SEO, PPC, Direct Mail) based on a collaborative effort between senior management,stakeholders and agencies that is in respect to the available resources, budgets and desired outcomes. • Implement the projects by setting up a communication schedule, review the quality of work completed by other team members, monitor the progress of projects and make necessary adjustments to ensure project is delivered on time. • Evaluate • Evaluate the outcomes of projects by writing reports, summarizing costs, and identifying areas of future opportunity. • Serve as Pro Tempore in the absence of team members and/or Marketing Director.
Marketing Project CoordinatorDRB CapitalNovember 2014 - Present
EXPERIENCE
I’m a Marketer, purposed to strengthen brands by delivering consistent, strategic and targetedmarketing efforts that promote name recognition and ultimately lead to solid, increased profitability.