quality assurance at the uv · 2015-12-14 · revised version of the european standards and...
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QUALITY ASSURANCEAT THE UV –PLANS AND VISIONS
Burjassot, December 9th, 2015
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Burjassot, December 9th, 2015
STARTING POINT
Are QA managers from Mars?
[From: J. Huisman, The value(s) of Quality (Assurance)http://www.eua.be/Libraries/eqaf-2015/plenary-1_jh.pdf?sfvrsn=0]
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Burjassot, December 9th, 2015
TABLE OF CONTENTS
1.- Past. Quality Assurance (QA) in the EuropeanHigher Education Area (EHEA).
2.- Present. Accreditation of degrees.
3.- Future. New challenges.
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Burjassot, December 9th, 2015
1.- Past. QA in the EHEA
Bologna Declaration (1999)
• Easily readable and comparable degreesbased on two main cycles
• Promotion of citizens employability• International competitiveness/attractiveness
of the EHEA• Establishment of a system of credits (ECTS)• Promotion of mobility• Co-operation in Quality Assurance• Promotion of the European dimensions
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Burjassot, December 9th, 2015
1.- Past. QA in the EHEA
Berlin Communiqué (2003)
“The quality of higher education has proven to be at the heart of the setting up of a European Higher
Education Area.”
Message from Salamanca (2001)
“Quality is the basic underlying condition for trust, relevance, mobility, compatibility and attractiveness
in the European Higher Education Area.”
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Burjassot, December 9th, 2015
Is QA really necessary?Our pharmacists, our physicians, our lawyers are already excellent,
aren’t they?
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Burjassot, December 9th, 2015
1.- PAST. QA in the EHEA
Message from Salamanca (2001)
“Inherent quality does not suffice, it needs to bedemonstrated and guaranteed in order to be
acknowledged and trusted by students, partnersand society at home, in Europe and in the world.”
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Burjassot, December 9th, 2015
1.- PAST. QA in the EHEA
0102030405060708090
1915 1925 1935 1945 1955 1965 1975 1985 1995 2005 2015
Spanish Universities
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Burjassot, December 9th, 2015
But Quality does not need to bedemonstrated by a 500-year-oldUniversity, such as UV !
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Burjassot, December 9th, 2015
1.- PAST. QA in the EHEA
Changes on the Degrees offered
1985 2015
Faculty of Pharmacy
Bachelor’s Degree inPharmacy
Degree in PharmacyDegree in Food Science and
TechnologyDegree in Human Nutrition and
DieteticsDegree in Gastronomic Science
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Burjassot, December 9th, 2015
1.- PAST. QA in the EHEA
New Official Master’s Degrees
2015
Master's Degree in Tropical Parasitic DiseasesMaster's Degree in Research in and Rational Use of MedicinesMaster's Degree in Food Quality and SafetyMaster's Degree in Personal and Community NutritionMaster's Degree in Public Health and Health Management
+ additional changes (240 vs 300 credits)
Faculty of Pharmacy
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Burjassot, December 9th, 2015
1.- PAST. QA in the EHEA
Main objectives:
IMPROVEMENTACCOUNTABILITY
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Burjassot, December 9th, 2015
Relevant goals, no doubt, but…how to measure quality in education?
And who should measure it?
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Burjassot, December 9th, 2015
1.- PAST. QA in the EHEA
European Standards and Guidelines for the QA in the
EHEA (ENQA, 2005)
1.- Internal QA: Universities
2.- External QA: Agencies
CC
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Burjassot, December 9th, 2015
Internal QualityAssurance System
(SGIC)
1.- PAST. QA in the EHEA
“The primary responsibility for quality assurance in higher education lies with each institution itself”
Berlin Communiqué (2003)
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Burjassot, December 9th, 2015
1.- PAST. QA in the EHEA
PROGRAMMES FROM ANECA
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Burjassot, December 9th, 2015
2.- PRESENT. ACCREDITATION OF DEGREES
Dimensions and Criteria
ORGANIZATION AND DEVELOPMENT
PUBLIC INFORMATIONAND TRANSPARENCY
INTERNAL QA SYSTEM
ACADEMICSTAFF
SUPPORT STAFF,RESOURCES AND
SERVICES
LEARNINGOUTCOMES
INDICATORS
1.- MANAGEMENT 2.- RESOURCES 3.- RESULTS
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Burjassot, December 9th, 2015
2.- PRESENT. ACCREDITATION OF DEGREES
A+. Excellent The standard is met and, in addition, it is a remarkable example of good practice.
A. Satisfactory The standard is completely met.
B. Adequate The standard is met, but several improvement areas have been detected.
C. Sufficient The standard is met at a minimal level, but mandatory improvement areas have been detected.
D. Insufficient The standard is not met at a minimal level.
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Burjassot, December 9th, 2015
2.- PRESENT. ACCREDITATION OF DEGREES
Results at the UV
53
2
FavourableUnfavourable
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Burjassot, December 9th, 2015
2.- PRESENT. ACCREDITATION OF DEGREES
Results at the UV
15%
78%
7%
Support staff, resources and services
A+AB
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Burjassot, December 9th, 2015
2.- PRESENT. ACCREDITATION OF DEGREES
Catalyst for Improvement
• Teachers’ coordination.• Discrepancies between the information published on webs.• The academic guide of every module is not always complete.• Adaptation of the study programme for different graduates.• Surveys with too low participation.• DOCENTIA is not implemented.• Information about employability is not enough.• …
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Burjassot, December 9th, 2015
2.- PRESENT. ACCREDITATION OF DEGREES
Catalyst for Engagement
0
20
40
60
80
100
CITA1F1NHD1
Questionnaires (2nd Semester Survey)
QA Fatigue Accreditation
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Burjassot, December 9th, 2015
3.- FUTURE. NEW CHALLENGES
QA programmes to be developedin the near future
• DOCENTIA: Certification of the Design and Implementation of the QA System for Teaching.
• AUDIT: Certification of the Implementation of SGIC.• ACREDITA: Accreditation of Degrees and Doctorates.• ACREDITA PLUS: International Certification of Quality.• Quality Management of Support Services …
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Burjassot, December 9th, 2015
Is this sustainable? Not at all!Efforts become too heavy.
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Burjassot, December 9th, 2015
3.- FUTURE. NEW CHALLENGES
Sustainability
(Real Decreto 420/2015 de creación, reconocimiento, autorización y acreditación de universidades y centros universitarios)
“Our model of accreditation of degrees (is an) expensive process in its development”
“the convenience of finding more efficient formulas”
“It is regulated the institutional accreditation of faculties, as an alternative to the model of accreditation of degrees established nowadays”.
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Burjassot, December 9th, 2015
Anyway, all this is just bureaucracyand more bureaucracy.
Is it related to what happens in theclassroom? I don’t think so.
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Burjassot, December 9th, 2015
3.- FUTURE. NEW CHALLENGES
Quality Assurance vs Quality EnhancementBureaucracy vs Teaching/Learning
Yerevan Communiqué (2015)
“Implementation of the structural reforms is uneven and the tools are sometimes used incorrectly or in bureaucratic and superficial ways.”
“Enhancing the quality and relevance of learning and teaching is the main mission of the EHEA.”
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Burjassot, December 9th, 2015
3.- FUTURE. NEW CHALLENGES
Revised Version of the European Standards and Guidelines for the
QA in the EHEA (ENQA, 2015)
1.3.- Student-centred learning, teaching and assessment.
Standard: Institutions should ensure that the programmes are delivered in a way that encourages students to take an active role in creating the learning process, and that the assessment of students reflects this approach.
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Burjassot, December 9th, 2015
3.- FUTURE. NEW CHALLENGES
The teacher:• respects and attends to the diversity of students and their needs,
enabling flexible learning paths;• considers and uses different modes of delivery, where appropriate;• flexibly uses a variety of pedagogical methods;• regularly evaluates and adjusts the modes of delivery and
pedagogical methods;• encourages a sense of autonomy in the learner, while ensuring
adequate guidance and support from the teacher;• promotes mutual respect within the learner-teacher relationship;• has appropriate procedures for dealing with students’ complaints.
• Where possible, assessment is carried out by more than one examiner;
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Burjassot, December 9th, 2015
MORE INFORMATION
EHEA: http://www.ehea.info/
European Standards and Guidelines for the QA in the EHEA:• 2005 Version:
http://www.enqa.eu/wp-content/uploads/2013/06/ESG_3edition-2.pdf
• 2015 Version:
http://www.ehea.info/Uploads/SubmitedFiles/5_2015/151153.pdf
External agencies: www.aneca.es, www.avap.es
QA at the UV: www.uv.es/uq
Teaching innovation at the UV: www.uv.es/sfpie
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Burjassot, December 9th, 2015
DO YOU STILL THINK WE ARE FROM MARS?
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Burjassot, December 9th, 2015
DO YOU STILL THINK WE ARE FROM MARS?