Q U A L I T Y C A R E S O L U T I O N S

We’ll take care of i t.The only answer that counts.

Service. Service. Service.–The “New Adage”Everyone says it, few deliver. How hard is it? Answer the phone,determine the need, and take care of it. With just one phone call oremail you can schedule all of your ancillary healthcare needs. You’llfind all the support you need, anywhere you need it, to speed therecovery of your injured worker.

From decision makers to the recovering patient, it’s the only answerthat counts. We’ll take care of it.

◗ Direct Contact – No telephone tag or voice system chains.

◗ Proficient Staff – No lengthy explanations for inexperienced operators.

◗ Ready Supplies, Timely Delivery – No back orders or delays.

Time–The Perpetual StandardTrendy jargon can’t replace the reality that time saved is moneysaved. Reduced contacts, increased product availability and nationwide coverage by knowledgeable, responsive staff assure the best use of time and the highest level of cost containment. That’s the kind of practical service that will impact your bottom line, and it’s the kind of quality medical care that will speed yourinjured worker’s return to health, work and life.

Fingertip Reporting for Business PerformanceOur exclusive reporting system delivers the precise information you need in the format you want. Specifically designed for claims tracking and management, OMNI (Orchid Medical NetworkIntegration) is versatile, powerful and readily adapts to your business model. Customized reporting and secure, full-time access enable you toeffectively analyze and make the decisions that improve business performance.

◗ Custom Fit –Track workloads, cost savings, turnaround time; widely variable sorting – by order type, physician, adjuster, case manager, branch office – you choose.

◗ Live Web Access – Log in, submit and track orders, retrieve documents (reports, progress notes, delivery tickets, invoices) for current and past assignments.

◗ Data Exchange – Customize OMNI to interact with your company’s system to achieve electronic billing and submission of assignments – a valuable savings in time and paper.

Why ChooseOrchid Medical?Orchid Medical manages the complex

details of patient care and recovery

with an extraordinary level of efficiency

and the highest standard of excellence.

From routine supplies and equipment

to state-of-the-art prosthetics, we

deliver the products and services that

will expedite successful outcomes for

your injured workers.

Medical Products

When and Where You Need ThemOrchid Medical wants your injured worker to have the full range of therapeutic andmobility products to promote rapid recovery and maximum accessibility. From TENSUnits and custom wheelchairs to complex orthotic and prosthetic devices, everyproduct we offer has a twofold purpose:

◗ Speedy recovery, convenience and comfort for your injured worker.

◗ Comprehensive and cost-effective network of products for clients.

Electrotherapy Products◗ Bone Growth Stimulators

◗ Muscle Stimulators

◗ TENS Units

◗ Other Specialty Items

Mobility Products◗ Automobile Lifts ◗ Patient Lifts - Home Modifications

◗ Canes ◗ Ramps

◗ Crutches ◗ Scooters

◗ Custom Wheelchairs ◗ Shower Seats

Orthotics & Prosthetic Products & ServicesOne of the first to bring bionic technology to our industry, Orchid Medical offersskillful service and selection through hundreds of board-certified professionals in all 50 states.

◗ Custom and Off-the-shelf Orthotics

◗ Bionic Technology

◗ High-tech Prosthetics

◗ Specialist Evaluation, Selection, Fitting, Adjustment and Training

www.orchidmedical.com

Medical Services

Across-the-Board Medical Services & SolutionsDiagnosis, therapy, care and comfort

Returning your injured worker to health is the overriding goal ofOrchid Medical. From diagnostic imaging solutions to inclusivehome health services, we support the complete personal care andrecovery management for your injured workers. We take pride indelivering exceptional service and detailed patient training for allproducts and services.

Home Health Services ◗ Certified nursing and care ◗ Speech therapy

coordination staff ◗ LPN’s◗ Catastrophic care ◗ IV therapy ◗ Physical therapy – Drug compounding◗ Home health aides – Pain management

Diagnostic Imaging ◗ MRI - magnetic resonance imaging◗ CT Scan - computed tomography◗ 48-hour results reduce cost of claims

Physical Therapy Services ◗ Physical Therapy◗ Occupational Therapy◗ Functional Capacity Exams◗ Work Hardening◗ Therapeutic management to control

over-utilization and impact cost

Transportation & Translation Services ◗ Over 7,000 ATA certified providers◗ Interpretation by a network of over 3000 translators

– Over 200 languages◗ Ambulatory – critical care, Advanced Life Support Ambulance,

Basic Life Support Ambulance, and Air Ambulance ◗ Stretchers ◗ Nationwide service

Custom Client ReportingTrack workloads, cost savings and turnaround time with a broadselection of variables.

◗ Adjuster

◗ Assignment Status

◗ Branch Office

◗ Case Manager

◗ Employer

◗ Physician

◗ Vendor

◗ Client-defined Variables

Live Web AccessSecure log in, submit and track orders and retrieve current and past documents.

◗ Delivery Tickets

◗ Invoices

◗ Progress Notes

◗ Reports

Data ExchangeCustomize OMNISM to interact with your system to save paperwork, time and money.

◗ Add electronic billing and electronic submission of assignments.

◗ Improve analysis and business performance.

What is OMNISM?The information you want in the format you need.

Complete and accurate information

drives the expedient business

decisions that make the difference

between profit and loss. We

developed our proprietary reporting

system to minimize hassle and

maximize your ability to make those

decisions.

www.orchidmedical.com

Orchid Medical delivers client support with a clear, get-down-to-business

approach. Injured workers need to return to health and work. Your business

needs diverse services and detailed cost control to accomplish that goal.

Orchid Medical is your link between caring support and business efficiency.

Service, Performance and Clear CommunicationThe foundation that drives our value and customer satisfaction.

Through the entire chain of care for recovering workers, dedicated customer service offers the greatest opportunity for speedy recovery and reduced compensation costs.

◗ Start with direct phone contact and clear communication with trained staff.

◗ Access our nationwide network of medical services and products.

◗ Take advantage of effective negotiations for the lowest prices available.

◗ Add customized reporting to improve your business performance.

The end result? Premium service, accelerated recovery and bottom-line results.

www.orchidmedical.com

We’ll take care of i t.The only answer that counts.

We’ll take care of i t.The only answer that counts.

From the outset, we’ve mastered

‘business simple’ with a balance of service,

technology, pricing and convenience.

What that means for top management is

comprehensive reporting, effective cost

control and the kind of customer

satisfaction that drives profits and grows

your business.

DME‚allmedicalsupplies

prosthetics&orthotics

homehealthservices

physicaltherapy

diagnostic imaging

transportation/translation