quality - cmp group...quality manual cmp group ltd. 7733 progress way, delta, b.c. canada v4g 1a3...

QUALITY

MANUAL

CMP GROUP LTD. 7733 PROGRESS WAY, DELTA, B.C. CANADA V4G 1A3 PHONE: (604) 940-2010 FAX: (604) 952-2650

OUR GOAL … WORLD CLASS

Section: 010 Table of Contents.docDate: 06-Nov-19 Issue: 5 Rev: A Page: 1 of 1

Table of Contents

Table of Contents ................................................................................ Section 010

Company History and Profile ............................................................... Section 020

Quality Policy and Certifications .......................................................... Section 030

Management Principles ....................................................................... Section 040

Organization Chart .............................................................................. Section 050

Process Map ........................................................................................ Section 060

Manufacturing Capabilities .................................................................. Section 070

Inspection Equipment .......................................................................... Section 080

Document Control ................................................................................ Section 090

Visual Quality ....................................................................................... Section 100

Lean Manufacturing ............................................................................. Section 110

Measurements ..................................................................................... Section 120


Section: 020 Company History and ProfileDate: 06-Nov-19 Issue: 5 Rev: A Page: 1 of 2

Company History and Profile

Originally owned by Cominco Ltd (Teck Resources) and NL Industries, this Vancouver based operation first began foundry operations that serviced the plumbing and forestry industries during the early 1900’s.

The company’s non-ferrous capabilities allowed it to expand its product offering to include the manufacture of gravity cast zinc and aluminum anodes for the commercial marine industry. The innovative development of new alloys and casting techniques enabled the company to gain an international reputation of superior quality for its “Martyr” brand of sacrificial marine anodes.

Building on the success achieved in the commercial marine market the company was able to offer the utility of their performance enhanced alloys to the world’s leading boat and marine engine builders. Here the company was able to use the process of pressure die casting to produce the more intricate castings that were needed to protect the underwater components of the rapidly expanding pleasure craft industry.

During 1987 the then majority owners purchased the Canada Metal Company from Cominco Ltd (Tech Resources) and continued to pursue opportunities in the traditional lines of marine, plumbing and forestry sectors. In 1991 the company acquired a 50% interest in Pacific Die Casting, a custom pressure die cast company. In 1993, the remaining 50% of this business was purchased.

The purchase of Pacific Die Casting provided the company with the necessary resources to improve the manufacturing efficiencies for its marine customers to such an extent that today it stands as the world’s largest producer of die cast marine anodes. The acquisition also provided the company with a very loyal base of “custom die cast” (zinc and aluminum alloys) customers who added a new and exciting market focus for the management team. In 1993 the Vancouver operation was incorporated as a single legal entity under Canada Metal (Pacific) Limited. Under this name our company continued to enhance its capabilities where: In 1999 we purchased Comprehensive Manufacturing Technologies a specialty engineering company that produces the Octopus brand of marine autopilot drive systems. In 2004 we established Ningbo Jia Da Specialty Metals Ltd. our wholly owned “state of the art” manufacturing facility located in Ningbo, China.


Section: 020 Company History and ProfileDate: 06-Nov-19 Issue: 5 Rev: A Page: 2 of 2

In 2010 we created a new marine products division called Titan Marine Products to leverage our synergies in the production of high quality marine chain, shackles, rope, as well as a multitude of marine tools and accessories. In 2011 we purchased Seaguard Italanodi S.r.l. a European based Corrosion Engineering and Manufacturing Company located in Casella, Italy. We also acquired the manufacturing license to produce and sell the Rocna and Vulcan line of anchors. In 2014 we established CMP Global Limited; a stand-alone logistics and manufacturing facility located in Norfolk, USA. In 2016 we acquired a controlling interest in Dock Edge Plus a company located in Toronto that produce and distribute a variety of marine and industrial products. We also established Seaguard International LLC a stand-alone corrosion engineering company that services the needs of the rapidly expanding American industrial sector. Today "CMP is made up of many individual Brands, each serving customers in different ways - but all with a focus to provide consumers with innovative and value - added solutions".


Section: 030 Quality Policy.docDate: 6-Nov-19 Issue: 5 Rev: A Page: 1 of 2


Section: 030 Quality Policy.docDate: 6-Nov-19 Issue: 5 Rev: A Page: 2 of 2

ISO 9001 Certificate


Section: 040 Management Principles.docDate: 06-Nov-19 Issue: 5 Rev: A Page: 1 of 1

Interpretation of Management Principles @ CMP

Customer satisfaction achieved by applying the leadership principles in our process of continuous improvement: Systems, Processes, Suppliers. Continuous improvement and customer satisfaction are made possible by empowering our employees.


Section: 050 Organization ChartDate: 6-Nov-19 Issue: 5 Rev: A Page: 1 of 1

Organization Chart

President/ CEO

Quality Technologist

Assistant Controller

VP Sales Marine Prod. Div.

Marine Group -Mass Retailer

MarketingManager

CustomerService Manager

VP, Quality& Process

Engineering

Marketing Coordinator/

Graphic Designer

Chief Financial Officer

Octopus Leadhand

Human Resources Manager

Quality ControlTechnician

VPBusiness

Development

Cost Accounting Specialist

MetalsSpecialist

Payroll &Benefits

Coordinator

Application Support

Specialist

General Manager,Construction &Industrial Div.

Maintenance Manager

Warehouse & Logistics Manager

Key AccountManager - MarineOEM & Castings

Quality Inspector

Supply Chain Manager

Replenishment Analyst

Production Manager

Foundry Leadhand

CNCLeadhand

Diecast Leadhand

Key AccountManager - Contract

Manufacturing &Octopus OEM

Sales Reps, Construction &

Industrial

Director, Product

Development

Sales Engineer, Operation Mgr

- Seaguard

CorporateController

NetworkSystem

Administrator

DraftingTechnician

Director of IT Systems

AccountsPayable

Clerk

JuniorAccountant

Web MarketingSpecialist

Sales Rep -Marine Division -

Octopus

ChiefOperating

Officer

NPDCoordinator

OperationsController

Senior Accountant

Senior CustomerService

Representatives

VP Marketing &General Counsel

WarehouseLeadhand

DesignEngineering Mgr

- Octopus

MechanicalEngineer

DesignTechnologist

LabTechnician

Purchaser

Accounts Receivable

Clerk

Business Development

Rep, Seaguard

Junior Mechatronic

Systems Engineer

Demand Forecasting

Inventory Accounting

Clerk

Customer Service Representatives


Section: 060 Process Map.doc Date: 6-Nov-19 Issue: 5 Rev: A Page: 1 of 1

Process Map

SUPPORT PROCESSES

PRIMARY PROCESSES

Materials

Maintenance

Customer ServiceAccounting

Accounts Receivables

Accounts Payable

Cash Management

Returns

Sales

Warranties

Health & Safety

Human Resource

Management

Equipment

Tool & Die

Purchasing(services)

Purchasing(raw materials)

Inventoy Control

Information Management

D E V E L O P M E N T

P R O C E S S E S

Product Engineering &

Design

Process Engineering &

Design

Supplier Development

Human Resource

Development

Finance

Marketing

CNC Machining

Subcontract Machining

In-house Machining

DieCasting

Secondary Operations

DieCasting Operations

Octopus LineTool & Die

Manufacturing

Foundry

Spinning

Roll Forming

Lead Burning

Gravity Casting

Extrusions

Alloying

EngineeringServices

Distributionof Non-CMP

ManufacturedGoods


Section: 070 Manufacturing Capabilities.docDate: 6-Nov-19 Issue: 5 Rev: A Page: 1 of 5

DieCast Capabilities

Aluminum Alloy: 384, 380, 413, 360, 356 Cold Chamber Automatic Diecast Machines 350 – 650 Ton Part Size = 0.3" x 0.3" to 20" x 20" Part Wt = 0.2oz to 12lbs.

Zinc Alloy: ZA-3, ZA-5, ZA-8, ZA-12, ZA-27

Cold Chamber Automatic Diecast Machines 350 – 650 Ton Part Size = 0.3" x 0.3" to 20" x 20" Part Wt = 0.2 oz to 24 lbs.

Lead Alloy

Hot Chamber Automatic Diecast Machines 60 Ton Part Size: 0.3" x 0.3" to 2.5" x 2.5" Part Wt: 0.2 oz (grams) – 4oz (grams)



CNC Machining Capabilities

Mori Seiki SH-400

Horizontal Machining Centre

Automatic Pallet Changer Max. Part Size 22" x 20" x 20" Accuracy: - Position: +/- 0.0002 Repeat: +/- 0.00004 Max. Cutting Speed: 630 IPM Tool Holder Capacity: 40 Spindle Motor Max. Rating: 30 hp Max. Spindle Speed: 12,000 RPM Controls: Mori-Fanuc 8M Haas VF0 Vertical Machining Centre

Maximum Part Size: 20" x 16" x 20" Accuracy: - Position: +/- 0.0002 Repeat: +/- 0.0001 Max. Cutting Speed: 300 IPM Tool Holder Capacity: 20 Spindle Motor Max. Rating: 20 hp Max. Spindle Speed: 7500 RPM Controls: Haas-Fanuc

Mori Seiki SV-503/40 Vertical Machining Centre

31.5 x 20.8 x 20.8 Travels 10,000 rpm Spindle – 30 HP Max. Cutting Speed: 1653 ipm 30 Tool ATC Tool Change Time – 0.9sec. Accuracy - Positioning = 0.0002” Repeatability = 0.000039” Coolant through Spindle Fanuc 18I Control Cat 40 Taper Haas VF2 Vertical Machining Centre

Maximum Part Size: 30" x 16" x 20" Accuracy: - Position: +/- 0.0002 Repeat: +/- 0.0001 Max. Cutting Speed: 300 IPM Tool Holder Capacity: 20 Spindle Motor Max. Rating: 20 hp Max. Spindle Speed: 7500 RPM Controls: Haas-Fanuc



Haas HS-1 Horizontal Machining Centre

Automatic Pallet Changer Max. Part Size: 24" x 20" x 22" Accuracy: - Position: +/- 0.0002 Repeat: +/- 0.0001 Max. Cutting Speed: 300 IPM Tool Holder Capacity: 24 Spindle Motor Max. Rating: 30 hp Max. Spindle Speed: 7500 RPM Controls: Haas-Fanuc Mori Seiki NLX2500SY Max Turning Diameter:

14.02” (356mm) Max Bar Diameter Spindle 1:

3.15” (80mm) Max Bar Diameter Spindle 2:

2.87” (73mm) Spindle 1 Max Speed: 4,000 rpm Spindle 2 Max Speed: 6,000 rpm 12 Station Turret All Pockets Driven Turret Indexing Time 0.27 seconds Automatic In Machine Tool Setter M730BM Controller Quick Load Servo S3 Bar Feeder Mori Seiki Dura Turn

Max. Turning Diameter: 14.5" (370mm) Max Bar Diameter: 2.5" (65mm) Spindle Max. Speed: 4000 RPM 12 Station Turret Turret Indexing Time 0.45 seconds Manual Tool Setter Mori Seiki FOiTD Controller Robotic Loader Fanuc M-10iA Lean cell configuration with 5 drawer system

Haas EC400 Horizontal CNC

Dual Pallet Max. Part Size: 400mm x 400mm Accuracy: - Position: +/-0.0002

Repeat: +/-0.0001 Max. Cutting Speed: 500 IPM Tool Holder Capacity: 40+1 Spindle Motor Max Rating: 20 hp Max. Spindle Speed: 12000 RPM Controls: Haas

EMCO MAXXturn 65

CNC Bar Turning Centre 12 Station VDI-30 Tool Turret with 12 Driven Tools Speed Range 0-5000 rpm 29 kW Main Drive Power Bar Capacity 65mm 200mm Dia. 3-Jaw Chuck EMCO Auto Bar Loader Programmable Tailstock Parts Catcher Fanuc Auto. Tool Presetter Fanuc 18i Control

Manual Machines Bridgeport Type Milling Machines Drill and Tap Machines – Various Surface Grinder Part Washing Machine Glass Bead, Sand Blasting Unit Horizontal Honing Machine



Foundry Capabilities

Aluminum alloy for sacrificial anodes Will produce to customer specification up to 2000 lbs. capacity using a GDH-1500 Gasmac Dry Hearth Melting c/w GRHA-3000 Holding Furnace. Zinc alloy for sacrificial anodes Will produce to customer specification using two Crucible Style Gas Fired Furnaces at 750 lbs. capacity, c/w automated robotic pour and ejection system. Babbits, Lead Counterweights to 10,000 lbs. capacity, Lead Bricks, Solders, and able to alloy non ferrous metals to customer specifications using one Steel Type, Gas Fired Furnace. Sheet-lead from .031” to 2” thickness at max. 48” width by 20’ long using a 300 Ton Falk Lead Rolls 1.200m x 6.000m Finish Area. Lead Wire/Rod from 1/8” to 3” dia., Lead Anodes to 2” dia., Custom Lead Alloy Extrusions to customer specification up to 4” dia. Using a 350 Ton Extrusion Press. Plumbing and Roofing Products, Roof Flashings and Caps, Standard sizing 11/4” - 4”

IP Custom Sizes available on request, Traps and Bends (Mechanical Joint, ABS, Aluminum, Cast Iron or Copper ferules), Leadburning as per customer requirements.



Octopus Capabilities

Octopus designs and manufacture automatic pilot drive units for the marine industry. These drive units are the muscles to move rudders on all kinds of vessels from runabout boats to tugs.

Octopus carries a variety of products for hydraulic steering, ranging from Reversing

Pumps to Continuous Running Pumpsets and Hydraulic Linear Actuators. Octopus supplies automatic pilots for push – pull cable steered vessels. The

mechanical drive system has a built in motor and clutch and can be installed either behind the dashboard or in a remote location “below decks” in either a powerboat or a sailboat.

Octopus also offers a remote steering for the mechanical drives in the Intellisteer

product line. This product offers the convenience to the user of being able to steer the boat from any location they choose through an exclusive hand held unit.


Section: 080 Inspection Equipment.docDate: 6-Nov-19 Issue: 5 Rev: A Page: 1 of 5

Inspection Equipment Applied Research Laboratories ARL 3460 Spectrometer Customized for Aluminum and Zinc based alloys CARL calibration for accurate results

Aurora AI 1200 Spectrometer Aluminum, Zinc and Lead/Tin based alloys



CNC Coordinate Measuring Machine Brown & Sharpe Xcel 7.10.7 Measuring Volume: X=26”, Y=40”, Z=26”

Coordinate Measuring Machine Starrett HGC 2018-16 Measuring Volume: X=20”, Y=18”, Z=16”



STARRETT HDV300 Horizontal Digital Projector:



Various Inspection and Test Equipment: More than 200 IDs calibrated and traceable

to National & International Standards Calipers Micrometers Fixed Gages (Thread and Plain) Gage Blocks Temperature Gages Electronic Measuring Devices Scales Chemical Standards Customized Pressure Testing State-of-the-art sub-components



Metrology Lab:

Inspection Benches at each Workstation:

Metrology Lab Inspection Bench:


Section: 090 Document ControlDate: 6-Nov-19 Issue: 5 Rev: A Page: 1 of 4

Document Control

With its proven performance in manual, networked, and hybrid systems the Document Distribution Log (DDL) provides links to most documents used at CMP Group Ltd.

Within its 15 tabs the DDL provides links to or information about more than 5,000 documents, including the ones required by the ISO 9001 Standard



Quality System Reference Table:

ISO 9001 CMP Group Ltd. Quality Management System

1 Scope (Title Only) 1 Scope Quality Manual Section 020

4 Context of the organization (Title Only) 4.1 Understanding the organization and its

context Quality Manual SOP QA.048 Quality Management System

4.2 Understanding the needs and expectations of interested parties

4.3 Determining the scope of the quality management system

4.4 Quality management system and its processes

5 Leadership (Title Only) 5.1 Leadership and commitment Quality Manual Section 040

5.2 Policy Quality Manual Section 030

5.3 Organizational roles, responsibilities and authorities

Quality Manual Section 050 Job Descriptions and Personnel Roles - Reference Document Distribution Log (DDL)

6 Planning (Title Only) 6.1 Actions to address risks and

opportunities SOP QA.048 Quality Management System FP.059 Continuous Improvement Log

6.2 Quality objectives and planning to achieve them

Quality Manual Section 030 SOP QA.048 Quality Management System SOP QA.072 Quality Objectives / Metrics Procedure

6.3 Planning of changes SOP PG.064 Continuous Improvement SOP QA.048 Quality Management System FP.059 Continuous Improvement Log

7 Support (Title Only) 7.1 Resources (Title Only)

7.1.1 General SOP QA.048 Quality Management System

7.1.2 People Salaried Handbook Employee Handbook

7.1.3 Infrastructure Quality Manual Section 060 & 070 Various SOP’s for Preventive Maintenance - Reference Document Distribution Log (DDL)

7.1.4 Environment for the operation of processes Safety Program Manual

7.1.5 Monitoring and measuring resources Quality Manual Section 080 SOP QA.030 Inspection Equipment Calibration/Verification Various SOP’s for Inspection Equipment Operating Instructions - Reference Document Distribution Log (DDL)

7.1.6 Organizational knowledge Document Distribution Log (DDL) Visual Manufacturing

7.2 Competence Employee Handbook Job Descriptions and Personnel Roles - Reference Document Distribution Log (DDL)

7.3 Awareness Employee Handbook Job Descriptions and Personnel Roles - Reference Document Distribution Log (DDL)

7.4 Communication CMP Update Newsletter Town Hall Meeting

7.5 Documented information Quality Manual Section 090 SOP QA.016 Document Control SOP QA.043 Quality Records Form FQ.007 Document Distribution Log Form FQ.057 Document Review Log



Quality System Reference Table - Continued:


8 Operation (Title Only) 8.1 Operational planning and control Quality Manual Section 060 & 100

Visual Quality Collect Module SOP PG.001 Engineering Master SOP PG.002 Work Order / Traveler SOP PG.063 Sample Run Process Form FQ.050 PPAP Log

8.2 Requirements for products and services SOP AA.003 Customer Return Goods SOP AA.004 Contract Review SOP AA.005 Sales Order Process

8.3 Design and development of products and services

SOP QA.070 New Product/Project Launch Form FQ.065 Product Development Log

8.4 Control of externally provided processes, products and services

SOP AA.009 Supplier Assessment Questionnaire SOP AA.015 Approved Supplier Status SOP AA.022 Purchasing of Contractor Services SOP AA.028 Purchase Order

8.5 Production and service provision (Title Only) 8.5.1 Control of production and service provision Quality Manual Section 060 & 070

SOP PG.002 Work Order / Traveler SOP PG.023 SDM Preparation SOP PG.024 Die Set-up SOP PG.063 Sample Run Process Various SOP’s for Operating Instructions & Preventive Maintenance - Reference Document Distribution Log (DDL)

8.5.2 Identification and traceability SOP QA.012 Alloy Color Codes SOP QA.014 Product Identification & Traceability

8.5.3 Property belonging to customers or external providers

SOP QA.047 Control of Customer Property

8.5.4 Preservation SOP PG.015 Handling, Storage, Packaging, Preservation, Delivery

8.5.5 Post-delivery activities SOP AA.003 Customer Returned Goods Form FA.043 Return Authorization Log (RANUMS) Form FA.068 Service Report – Octopus SOP QA.072 Quality Objectives / Metrics Procedure (Credits Report)

8.5.6 Control of changes SOP QA.069 Document Change Request Visual Manufacturing – ECN Module

8.6 Release of products and services Quality Manual Section 080 SOP QA.005 Receiving Inspection SOP QA.006 Diecast Quality Levels SOP QA.009 First Article Inspection SOP QA.015 Final Inspection SOP QA.022 Samples for Chemical Analysis SOP QA.034 Gravity Casting Quality Levels SOP QA.045 ARL 3460 Spectrometer Procedure SOP QA.073 AI 1200 Spectrometer Instructions Form FQ.005 Material Test Results Log

8.7 Control of nonconforming outputs SOP AA.056 Quarantine Area SOP QA.004 Hold Tag SOP QA.025 Concession Request Form FQ.003 Material Review Board (MRB) Log Form FQ.039 Concession Request Log (CONLOG) Form FA.043 Return Authorization Log (RANUMS)



Quality System Reference Table - Continued:


9 Performance evaluation (Title Only) 9.1 Monitoring, measurement, analysis and evaluation (Title Only) 9.1.1 General Quality Manual Section 120

SOP QA.072 Quality Objectives / Metrics Procedure 9.1.2 Customer satisfaction SOP AA.033 Customer Satisfaction Measurement

Customer Satisfaction Survey 9.1.3 Analysis and evaluation SOP QA.048 Quality Management System

SOP QA.072 Quality Objectives / Metrics Procedure 9.2 Internal audit SOP QA.017 Quality Audits

Internal Quality Audit Plan 9.3 Management review SOP QA.048 Quality Management System

SOP QA.072 Quality Objectives / Metrics Procedure

10 Improvement (Title Only) 10.1 General Quality Manual Section 040

SOP QA.048 Quality Management System SOP QA.072 Quality Objectives / Metrics Procedure

10.2 Nonconformity and corrective action SOP QA.003 Quality Report FQ.004 Quality Report Log

10.3 Continual Improvement Quality Manual Section 040 SOP QA.048 Quality Management System SOP QA.072 Quality Objectives / Metrics Procedure SOP PG.064 Continuous Improvement FP.059 Continuous Improvement Log


Section: 100 Visual Quality.docDate: 06-Nov-19 Issue: 5 Rev: A Page: 1 of 2

Visual Quality

CMP Group Ltd. is currently implementing this integrated quality information system that provides for the strategic management of quality and business performance. Following are the features of the system:

Sixteen integrated modules: Quality Control (SPC, PDM, Inspection) Quality Assurance (Documentation, Process Mgmt.) ISO/QS/AS Registration (Across the system) Finance (Cost of Quality) Management (Advanced Reporting, Audits, etc.)


Section: 100 Visual Quality.docDate: 06-Nov-19 Issue: 5 Rev: A Page: 2 of 2

Collaboration & Workgroups: Direct email activation and functionality Data sharing across modules & functions Real-time “To Do Lists” for each user Automatic scheduling and event management Build and manage teams, groups, etc. Collaborate between suppliers, employees and customers

Standard reports and tools: 32-bit reports / SQL-compliant data Cost of Quality and Trend Analysis Object Link or Embed Manage quality across multiple plants Assign Tasks/People/Deadlines (To Dos)


Section: 110 Lean Manufacturing.docDate: 06-Nov-19 Issue: 5 Rev: A Page: 1 of 1

Lean Manufacturing

Lean Manufacturing principles are employed by reducing:

Over production,

Waiting,

Non-value added processing,

Excess inventory,

Defects,

Excess motion,

Under utilized resources. Various tools are customized to support each unique process. Among them the following are the most common:

Task Teams,

5S projects,

Cost reduction projects,

Work-cell concept,

Cutting batch sizes,

Automating processes.


Section: 120 Measurements.docDate: 6-Nov-19 Issue: 5 Rev: A Page: 1 of 8

quality - cmp group...quality manual cmp group ltd. 7733 progress way, delta, b.c. canada v4g 1a3...

Documents