Quality Consulting

Adaptive Processes OverviewBe with the Best.

An ISO 9001:2008 Certified Company

A NASSCOM Member Company

www.AdaptiveProcesses.com

Quality Consulting

About Adaptive Processes Mission: “To improve governance, risk

and compliance management practices in cost-effective and timely manner”

100+ person-years consulting experience in management systems (quality and information security) and process improvements

ISO 9001:2008 certified from DNV GRCPerfect – Enterprise Governance,

Risk and Compliance Management system for rapid and cost effective process implementation

25+ certifications in ISO 9001, 27001, 20000, CMMI, HIPAA, Six Sigma

100+ clients across the globe - US, Singapore, France, Thailand, Costarica, India

Member of NASSCOM Endorsed education provider for IIBA,

Canada 100% key client repeat rate

© Adaptive Processes

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Our Guiding Values• Commitment to Client

success• Spirit of Collaboration• Personalized Attention• Cost effective products

and services• Continual improvement

of Client and Adaptive capabilities

• Long term approach to relationships

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Few of the World’s Firsts• World’s first Data base

driven Quality

Management System• World’s first Integrated

Data Management System

for Quality, Information

Security, Project

Governance, Risk and

Compliance for ISO 9001,

ISO 27001, CMMI, ISO

20000, BS 25999, HIPAA• World’s first Video Based

Management System• Multiple patents filed© Adaptive Processes

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Adaptive solutions catalogue

SW Standards - CMMI, AgileISO 9001, PMBoK

Business AnalysisConsulting and Training

Enterprise Risk and Continuity Management (ISO 27001, PCI-DSS, BS25999, SoX, HiPAA, COSO)

Performance Enhancement Consulting (BPR and Six Sigma)

Training, Auditing, eLearning

Metrics Based Improvement Remote Process Assurance

Program Management Office

Process Automation and Reengineering

Process Definition

ISO Certifications(ISO 9001, ISO 27001, ISO 20000)

SQA and Process Assurance Services

GRCPerfect10+ eLearnings

ISO 9001, 27001, Audit..

Adaptive Toolkits

QMS, ISMS, ITSM, BCMS

Supporting Infrastructure

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Process Definition Services

• Systems based on organizational needs

• Practical approach to solve a business need

• Integrated Quality, Security, HR Management Systems

• Simplicity leads to better usage

• Blended learning for management systems

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Client Business Excellence Model

Client QMSClient Best Practices

Adaptive Experiences

Quality Consulting

Adaptive training services

• 100+ workshops conducted in India and Abroad (USA, France, Costarica, Thailand etc.)

• Entire spectrum of trainings in quality and information security management

• Extremely good feedback ratings

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Adaptive Video Based Quality Management System• In most organizations, most

processes are not complied with as most users do not understand the QMS

• Most QMSs are large volume of text which is not very interesting for users

• Adaptive introduced World’s First Video Based QMS to over come the short-comings of the traditional QMS

• In VQMS, critical processes and templates are explained through video demonstrations

• Advantages• Better understanding of

processes• Better compliance• Better productivity

Please click to see a demo of VQMS

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Adaptive eLearnings• Current eLearnings available

for– Business analysis– ISO 9001– ISO 27001– ISO 20000– CMMI– Agile and Scrum– QMS Internal Audit– BS 25999– Configuration Management

• Web-based eLearning• Has built in quizzes to test

understanding• Provided as complementary

product with GRCPerfect• Customized trainings can be

provided for organizational specific needs

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GRCPerfect – Enterprise Governance, Risk and Compliance Solution

• Project Governance - Project Planning and Tracking including Schedule, Defect, Estimation, Timesheet, Risk, Issue, Change Requests etc.

• Risk Management as per ISO 27001 and CMMI

• Audit and vendor management• 40+ mandatory data management

modules required for above frameworks

• Complete process definition for above frameworks

• Data control with complete role based permissions

• Dashboards, Automated Status, Metrics and various analysis reports generation

• Built on .Net / SQL Server• Available in SAAS mode• Server based licensing• Open code option

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Adaptive implementation methodology

Proven with more than 25+ successful project implementations.

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Illustrious list of Clients• World’s No. 1 Paint

Manufacturer• World’s No.1 professional

audio company• World’s No.1 Elevator

Company• World’s top 3 insurance

organization• World’s 2nd largest

management system auditing firm

• 2 of 3 India’s top industrial houses

• India’s top 3 IT services organization

• Europe’s top 3 IT services firm

• USA’s largest insurance brokerage firm

• Israel’s largest IT services firm

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Quality Consulting© Adaptive Processes Consulting

Experience World Class Processes! 13

Our esteemed clients….

Quality Consulting© Adaptive Processes Consulting

Experience World Class Processes! 14

Our esteemed clients….

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Participants who have benefited from our Workshops are from

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Adaptive advantages -End to end process services• Minimum 3 months of time and

50% of cost savings over traditional methods of process definition and implementation

• Comprehensive process definition and implementation system (GRCPerfect)

• Consulting and training services in ISO 9001, ISO 27001, ISO 20000, CMMI, Agile, BS 25999

• eLearning products for continuous learning

• Process sustenance and process assurance services

• Process improvement using Six Sigma methodology

• Matured implementation methodology

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Client testimonials• I find it very easy to do business with you. Thank you for

the contribution to our system. We have a great and open working relationship. We really respect your contributions in helping our organization.

– Puneet Chaddha (Head-Delivery, Ness Technologies)• Adaptive has been prompt and fast in responding to our

requirement. I am extremely happy with their people competence, and range of service provided. Adaptive would be my obvious choice for any of our process needs. I would recommend this team to my circle.– Santosh Kumar (Head-Quality, Infinite Computer Solutions)

• I have found Adaptive to be very professional and committed. Adaptive has a very good and sound grounding in terms of producing good software applications for Project Management and for QMS.

– Muktesh Murthy, Head IT Global Delivery at Sigma Aldrich• Excellent workshop and a faculty with deep knowledge.

– Manoj Nair• Process Manager - Ma Foi © Adaptive

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Adaptive ExperiencesBFSI Segment

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ING LifeING Life is a leading life insurance service provider in India. Challenges facedING Life has challenges in term of processes not been defined for certain areas, defined in multiple formats and has not been highly effectively used.Adaptive’s solutionsAdaptive is helping ING Life to define processes in areas such as product development, marketing, corporate services, sales, strategies, legal, compliance, anti-fraud, risk management, and IT.

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Bharti-AXA General Insurance (BAGI)BAGI is a joint venture between AXA world-wide and Bharti Group of India to provide property and gratuity health insurance in India.Challenges facedDelayed projects and poor quality of deliverablesAdaptive’s solutionsAs part of their engagement Adaptive developed the QMS for BAGI which is currently used by countries such as India, Singapore, Malaysia, China, Bahrain and HongKong. Adaptive also set-up the PMO office for BAGI.

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MetlifeMetlife is one of the worlds leading life and general insurance company world-wide. Challenges facedDuring the pre-audit, Metlife received many non-conformities with respect to ISO 27001.Adaptive’s servicesAdaptive conducted comprehensive information security audit based on ISO27001 and provided improvement suggestion to MetLife which was implemented.

MetLife is successfully certified for ISO 27001.

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AXA Group Solutions

About the clientAXA Group Solution is subsidies of AXA worldwide which is among World’s top three insurances providers.About the challenge facedAXAGS support AXA worldwide in their software operation and it wanted to certified for CMMI Level 3.Adaptive’s solutions Adaptive helps in setting up the QMS conducting information process audit and establishing matrix programs for AXA GS.Now AXAGS successfully assed at CMMI Level 3 for development.

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Arthur J Gallagher (AJG)Arthur J. Gallagher (AJG) is USA’s largest insurance brokerage firms with turnover more than 2 billion dollar.Challenge facedAJG has India operation in Bangalore and Pune. It needs it’s Bangalore center to be certified ISO 27001.Adaptive’s solutionsAdaptive is helping AJG to implement ISO 27001 and it is likely to be completed in next one quarter.© Adaptive Processes

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Crossdomain (CD)CD is a leading insurance back office and payroll services provider of India.Challenge facedConfidence on the organization’s ability to manage information security and disaster preparedness was low.Adaptive’s SolutionsAdaptive helped CD to get certified for ISO 27001 and HIPAA. CD’s BCP has also been audited by it’s client, AJG.CD uses Adaptive GRCPerfect, the Enterprise Governance, Risk and Compliance management system for managing ISMS related activities.

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SLK Global BPOSLK Global BPO is leading insurance back office provider with operations in Bangalore, Pune and Kolhapur. Challenge facedSLK Global BPO has mandatory to implement an information security awareness system for all his employee across three location.Adaptive’s solutionsAdaptive help SLK Global BPO to deign an information security training program and conducted 42 sessions covering 900 employees in all 3 locations.

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Thank you for providing us an opportunity to present ourselves to you.

Hoping for a long mutually rewarding relationship.

Our contact detailsEmail: Info@AdaptiveProcesses.com

Cell: +91.9880.64.7936 / +91.9343.79.4800#51, 3rd Cross, Church Street

Koramangala 6th Block Annex, Bangalore – 560095www.AdaptiveProcesses.com

Blog: www.AdaptiveProcesses.BlogSpot.comLinkedIn : http://www.linkedin.com/company/adaptive-processes/