Quality Enhancement – Faculty of Human Sciences

Quality Enhancement

Future directions

Operations +

challengesSize and scope

Responding

Roles and communication

Quality Enhancement – Faculty of Human Sciences

Size and scope

Web statistics

1998 : 26,000,000 (26 million web pages)2000 : 1,000,000,000 (1 Billion web pages)2008 : 1,000,000,000,000 (1 Trillion web pages)

1,596,270,108 people are actively using the internet(Internet Usage and World Population Statistics are for March 31, 2009)

Source: http://thinktankmedia.com.au/blog/interesting-web20-stats-2009/

Quality Enhancement – Faculty of Human Sciences

Size and scope

Trends and influences

Google has done 2 billion searches a day, or about 700 billion a year

A new blog is created every second, totaling 80,000 new blogs every day

900,000 blog posts are created daily

More than 100 million users log on to Facebook at least once each dayThe fastest growing demographic is those 35 years old and older.

Quality Enhancement – Faculty of Human Sciences

Size and scope

Staff and Students

Social Networking sites (FaceBook, MySpace)Professional Networking sites (LinkedIn)Social Bookimarking Sites (Delicious)Social Citation Sites (LibraryThing)Sharing Files (Flickr, YouTube, Slideshare)Learning Communities (Wikis, Ning, Discussion boards)

Quality Enhancement – Faculty of Human Sciences

Size and scope

Blackboard at MQ

Quality Enhancement – Faculty of Human Sciences

Operations + challenges

Blackboard

Quality Enhancement – Faculty of Human Sciences

Challenges

• Response to session 1

• ED/AD <> A/deans/DIR <>Convenors – channel comms

• Channels – which query to which channel. Scenario, make sure we cover levels.

Quality Enhancement – Faculty of Human Sciences

Responding

Workshops•Blackboard workshops•Technology workshops

•Wikis•Eportfolios•Blogs•Second life•Twitter•etc

•Drop-in sessions

•Wimba Create •Introduction Social Bookmarking for Assessment •Using Virtual Learning Environments for Alternative Classroom Spaces •Social Media in Education (webinar) •Introduction to wikis and managing digital content •Easy webpage authoring using Microsoft Word and Wimba Create •Introduction to wikis and managing digital content •ePortfolios •Introduction to Google Applications in learning (Documents) •Introduction to Social Media in Education •Introduction to Blogging - part 2 •Easy webpage authoring using Microsoft Word and Wimba Create •Blogs and Wikis for Reflection and Collaboration Tasks •MQ unConference •Introduction to Education in a Virtual World (Second Life) •Virtual Live Classroom Webinar •Blogs and Wikis for Reflection and Collaboration Tasks •Using Video and Other Media to Engage Students •Introduction to Blogging •Using YouTube (and alternatives) to engage your students •Using Video and Other Media to Engage Students •Digital Research Techniques

Quality Enhancement – Faculty of Human Sciences

Responding

ResourcesLTC websitehttp://www.mq.edu.au/ltc/index.htm

Quality Enhancement – Faculty of Human Sciences

Responding

ResourcesArts faculty wikihttp://artswiki.ltc.mq.edu.au/

Quality Enhancement – Faculty of Human Sciences

Responding

Projects and research

•Emerging Technologies grants (ETG)

Quality Enhancement – Faculty of Human Sciences

Responding

Projects and research

•Blackboard research/study

Quality Enhancement – Faculty of Human Sciences

Future directions

•Quality enhancement process •Projects

•Orientation unit•Facilitate online unit•AVTS helpdesk system

Quality Enhancement – Faculty of Human Sciences

Communication

Lines of communication

• Helpdesk (eg operational support for Blackboard and iLecture)• AVTS (eg speed dial in lecture theatres, equipment hire)• Educational Developers (eg advice on using technology)• Academic Developers (eg advice on assessment, broader

curriculum, learning and teaching issues)

Quality Enhancement – Faculty of Human Sciences

Communication

Educational Developers and Academic Developers

• Consultant and advisor (eg professional development, improving an online unit, project advice, existing resources and services, advice on learning technologies…)

• liaison with academics and Associate Dean/Director of L+T to determine dept/faculty needs

• Special projects• Other

Quality Enhancement – Faculty of Human Sciences

Roles and communcation

Scenario 1

• I can’t log in to my online unit, my students are not displaying as enrolled,

(log a ticket in the online Help desk form)

• ffyryu

Quality Enhancement – Faculty of Human Sciences

Roles and communication

Scenario 2

• Improving discussions in my online unit (ED)

Scenario 3

• Using Second Life (ED)

Quality Enhancement – Faculty of Human Sciences

Roles and communication

Scenario 4

• Just in time troubleshooting (faculty support)