Qua li ty Lea d ers = S u c c ess fu l T ea m s

April 13 – 15, 2016hotelVetro/SheratonIowa City, IA

9:00 - 11:00 am

11:30 am - 4:00 pm

11:30 am - 12:30 pm

1:00 - 2:30 pm

2:30 - 3:00 pm

3:00 - 3:30 pm

3:30 - 4:30 pm

4:30 - 6:00 pm

7:00 pm

7:30 - 8:30 am

7:30 am - 3:30 pm

8:30 - 9:45 am

9:45 - 10:30 am

10:30 am - 12:00 pm

IMGMA Board Meeting

Registration Desk Open

New Member/First Time Attendee Lunch (By Invitation)

Café Exchange/Round Tables - Join your colleagues for an interactive session of “speed networking”, knowledge and experience sharing of various hot topics.

Break

Opening Session - Presidents Welcome & Announcements - Mark Thayer, MS, CMPE

General Session - The Evolution of Cyber Liability, Nick Maletta & Taylor Christensen. The world of Cyber Liability insurance is rapidly evolving. This session will discuss current events and what that means for the evolution of the insurance policy.

Networking Reception with Sponsors & Exhibitors

IMGMA in Iowa City - Details will be sent by special invitation. This is an event you don’t want to miss.

Breakfast - Exhibit Hall

Exhibit Hall Open

Breakout 1A - Securing a Health and Business Impact with Targeted Clinical Wellness Strategies - Craig Johnson, MA - In this session attendees will learn how to distinguish ‘clinical risk management’ from conventional wellness, to achieve measurably successful clinical wellness in a regulatory environment, and the business opportunity of clinical well-ness while caring for patients.

Breakout 1B - Iowa Healthcare Law: A 2016 Primer for Medical Group Managers - George Weilein - This session will both educate and update attendees on pertinent Iowa healthcare law; and guide them in the useful application of the law in their daily practice of patient care.

Break/Exhibit Hall

Breakout 2A – Documentation and Just Culture - Patient Electronic Health Safety Im-plications – Laura Dixon, BS, JD, RN, CPHRM. Understand why healthcare providers document and common documentation. issues; identify techniques to improve use of elec-tronic health records; understand the role of just culture in enhancing patient safety.

Breakout 2B - What’s around the Bend…Emerging Risks and Strategies. – Doral Ro-sauer, RN, MBA - This session describe the drivers of change in healthcare, identify emerg-ing healthcare risks, and provide attendees with the tools to implement at least one risk re-duction strategy.

Wednesday, April 13, 2016

Thursday, April 14, 2016

CONFERENCE AGENDA / APRIL 13 - 15, 2016

Qua li ty Lea d ers = S u c c ess fu l T ea m s

12:30 - 1:30 pm

1:30 - 3:00 pm

3:00 - 3:30 pm

3:30 - 5:00 pm

5:00 pm

5:00 - 6:15 pm

6:30 - 7:30 pm

7:30 - 8:00 pm

8:00 - 10:00 pm

7:30 - 8:30 am

8:30 – 9:15 am

9:15 – 10:00 am

10:00 – 10:30 am

10:30 – 11:45 am

11:45 am – 12 pm

Lunch - Member Awards, ACMPE Fellowship &Certified Member Recognition, MGMA Announcements

Breakout 3a - ACMPE Fellowship Panel – Jodi Faustlin, MPA, FACHE, FACMPE - Fa-cilitator - In this session the panel will discuss the process of completing their fellowship through the MGMA ACMPE Certification Program. The panel will answer questions and share with the attendee’s details of their fellowship papers and how they have applied their research to day to day healthcare management.

Breakout 3b - The Good, The Bad and Ugly: Crosswalk of Employees and Patient Safety – LaNee Reynolds, Dean McConnell and Patricia Gould - This session will be a panel discussion on dealing with; bullying, hostile work environments, and internal threats of violence. Learn how to develop a culture of safety and about patient & employee rights when dealing with illegal contraband, drugs and weapons.

Break/Exhibit Hall

Key Note General Session – Life Would Be Easy, If it Weren’t for Other People - Connie Podesta - This session will give attendees take-away strategies and empower the audience with the knowledge to get along better with the people in your life. At work and at home.

Sponsor/Exhibitor Introductions and Door Prize Drawings

Social Hour

Iowa City Progressive Dinner One Twenty Six Restaurant in the Moonrakers Space. (Guest Tickets available)

DessertOn the Ped Mall

Music/EntertainmentOn the Ped Mall

Breakfast

General Session - MGMA Washington Update – Suzanne Falk - This update will provide timely information on the status of pertinent healthcare issues under consideration by Congress and federal regulatory agencies.

General Session – Iowa Legislative Updates – Matt Eide - This session will provide timely information on the current Iowa Legislative session and Iowa Legislative hot topics.

Break

General Session - Lead Like You Mean It! - Connie Podesta – (Prerequisite – Thursday ‘Life Would Be Easy, If it Weren’t for Other People’)

Closing Remarks

Friday, April 15, 2016

Thursday, April 14, 2016 (CONTINUED)

Qua li ty Lea d ers = S u c c ess fu l T ea m s

Connie Podesta, LPC

President and founder of Connie Podesta Presents, LLC for 25 years, Connie helps visionary organizations defy conventional thinking and challenge the status quo so they can re-think “business as usual.” Connie’s first-hand experience as Director of Human Relations, Director of Staff Development, Director of Employee Assistance and Training Coordinator, have given her a leading edge when it comes to taking organizations to an even higher level of success. Connie’s impressive client list includes more than 1,000 organizations in almost every industry. Fortune 500 companies, as well as small businesses and associations.

In her first KEY NOTE session - Life Would Be Easy, If it Weren’t for Other People, with laugh-out-loud humor, killer take-away strategies and her amazing insights into ourselves and others (including a few who “drive you crazy”), Human Relations expert Connie Podesta will both challenge you and empower you with the knowledge you need to get along better with the people in your life. Connie will take you right inside the minds and personalities of the people you deal with every day—patients, bosses, colleagues, partners, customers, friends, and family-- so YOU can ACT, rather than REACT to whatever life throws your way. Get ready for less stress and more success! Attendees must attend this session in order to attend the follow up session on Friday.

Objectives:• Learn to identify different personality traits• Understandwhatmakespeople(patientsandcoworkers)dowhattheydoandsaywhattheysay• Identifyyourabilitytoattractandsustainhealthyrelationshipssothatyoucanexperiencesuccessinyour role as a leader or caregiver

In her second KEY NOTE session – Lead like You Mean It! – Connie will build on her first session (which you must attend in order to attend this session). In a perfect world all employees would be: high achieving, self-motivated, engaging, team players who see the big picture and always strive to do their best to get the job done on time without complaining. Does that sound like the Twilight Zone? Bottom Line: In the real world many employees: simply “meet expectations,” lack initiative, bring their personal life to work, stress over every change and whine about having to WORK….on the job! “Enough!” says Human Behavior and Leadership Development expert Connie Podesta, who has empowered thousands of leaders worldwide with the attitudes, mindsets and strategies necessary to create a team that’s willing, able and excited to get the job done THE RIGHT WAY!

Objectives:• Learn strategies to create a team that is willing, able and excited to get the job done the right way!• Identifyskillstodevelopteamplayerswhoseethebigpictureandstrivetodotheirbesttoprovide exceptional patient care regardless of their role

Life Would Be Easy, If it Weren't for Other People&

Lead Like You Mean It!

Craig Johnson, MA

Craig Johnson is a Senior Consult-ant at Holmes Murphy and Associ-ates in Omaha, NE. Craig’s primary role is consulting clients on the design and implementation of innovate wellness programs, with an emphasis on business strategy integration.

Craig is also an adjunct faculty member at both the University of Nebraska at Omaha and Nebraska Wesleyan University, where he teaches Worksite Wellness Program Planning.

In this session – Securing a Health and Business Impact with Targeted Clinical Wellness Strategies – Craig will discuss how conventional employee wellness programs are often layered with waste. Targeted clinical risk management programs that are focused on specific health outcomes and specific business outcomes have proven to be lean, measur-able, and sustainable. What’s more, health providers have a critical role to play in these programs that can improve business.

Session Objectives:• Distinguishing“ClinicalRiskManagement”from conventional wellness• Achievingmeasurablysuccessfulclinicalwell ness in a regulatory environment• Thebusinessopportunityofclinicalwellness

Securing a Health and Business Impact with Targeted Clinical Wellness Strategies Presented by: Holmes Murphy & Associates

Qua li ty Lea d ers = S u c c ess fu l T ea m s

LaNee Reynolds, PHRLaNee is currently the VP of HR at COPIC. She has over 17 years of HR

experience, and leads all HR functions and intiatives for COPIC. She offers HR training and answers HR related questions. She holds her Master’s in Professional Studies and a Bachelor’s Degree in Business Management.

The Good, The Bad and Ugly: Crosswalk of Employees and Patient SafetyPresented by: COPIC

Dean McConnell, JDDean is currently senior legal counsel at COPIC. Mr. McConnell

was a shareholder of Kennedy Childs, practicing in the area of health law, insurance and business counseling from 1989 to 2013 His private practice primarily involved representation and counseling of hospitals, physicians and dentists, medical and dental groups, management service organizations, clinics, and other health care providers and entities.

Patty Gould, MSNPatricia (Patty) Gould is the Nebraska Patient Safety and Risk Management Administrator:

Physicians and Hospitals for COPIC. Patty provides individualized patient safety and risk management services to Nebraska clinics and hospitals. Patty acts as a liaison in Nebraska for risk, claims, legal, outside organizations, and has ongoing communication with all aspects of the medical community. Currently she is active in several state and national organizations including the American Society for Healthcare Risk Management (ASHRM) and Medical Group Management Association (MGMA).

This session will be a panel discussion on dealing with: Bullying, hostile work environments, internal threats of violence and developing a culture of safety. The session will also address dealing with external threats of violence and discuss patient & employee rights when dealing with illegal contraband, drugs and weapons.

Objectives:• Identify high risk topics trending in facilities and medical practices that require multi-disciplinary management approach• Discuss strategies through use of case studies that mitigate risky situations• Explore how inter-collaboration of human resources, legal, and risk can facilitate solutions that support prevention and intervention to minimize high risk situations.

The Evolution of Cyber LiabilityPresented by: Holmes Murphy & Associates

Nick Maletta, BANick joined Holmes Murphy in 2009 and serves as an Account Executive. In his current role he is the Cyber Liability Practice Leader and focuses on professional liability needs and on the emerging risk and evolving cyber liability policies.

Taylor Christensen, BATaylor serves as an account execu-tive for Holmes Murphy, specializing in healthcare, contractors, manufac-turing and retail. He also has a strong focus on unifying Holmes Murphy employees, which is why he created a young professionals group to share ideas, experiences and accomplishments.

Nick & Taylor will co-present The Evolution of Cyber Liability which will include discussion of the marketplace and the important items to consider when reviewing or replacing a policy. State and Federal legal landscapes will be addressed as it relates to a cyber-breach event and patient data protection. There will be some live hacking, to show you just how easy it is to gain information on random strangers and discuss ways to educate your workforce to better establish a more secure workplace. Lastly, we will discuss many areas to be aware of regarding the placement of a policy to avoid any potential pitfalls.

Session Objectives:• Provideanupdateontheeverevolvingworldofcyberliabilityanditsimportancetoyourindustry.Including HIPAA implications and the impending federal legislation. • Educateaudiencemembersontheimportanceofinternalcybersecuritypolicyandtheneedtoeducatetheir ownemployeesabouttheinternalpolicies,sharingbestpracticesfromfirmsacrossthecountry.• Usecurrenteventstoillustratehowthroughriskmanagementandthecontractualorinsurancetransferof risk your members can proactively protect their balance sheets.

Qua li ty Lea d ers = S u c c ess fu l T ea m s

Qua li ty Lea d ers = S u c c ess fu l T ea m s

Laura Dixon, BS, JD, RN, CPHRMLaura is the Director of Patient Safety and Risk Management Facilities and Operations for COPIC where she provides patient safety and risk management consultation and training. Laura has more than twenty years of

clinical experience in acute care facilities including critical care, coronary care, peri-operative services and pain management. Laura is a registered nurse and attorney.

Laura will present: Documentation and Just Culture – Patient Safety Implications. This session will focus on documentation and how documentation reflects care provided to patients. If deficient, it can lead to both patient injury and loss of a defensible case. Patient injury can result because other providers rely on the record as a communication tool. Objectives:• Understandwhyhealthcareprovidersdocument and common documentation issues.• Identifytechniquestoimproveuseofelectronic medical records.• Understandtheroleofjustcultureinenhancing patient safety

Documentation and Just Culture - Patient Safety Implications

Presented by: COPIC

Doral Rosauer, RN, MBADorie has managed the day-to-day organizational operations of quality, risk management, infection control, safety, self-insured reten-tions, and physician professional liability. During her recent years as a risk management consultant, Dorie’s focus has been on identifi-cation and implementation of

cutting-edge, proactive, risk-reduction strategies.

Dorie will present: What’s around the Bend…Emerging Risks and Strategies. What is driving the changes in healthcare…the patient, the government, the market or a combination? What is around the bend? What will the patient care delivery model look like in the future? What emerging risks will the future bring? What strategies should be implemented to address these emerging risks? This program will not only discuss these questions and review potential strategies, but also use an audience response voting system to accomplish an interactive approach.

Objectives:• Describethedriversofchangeinhealthcare.• Identifyemerginghealthcarerisks.• Implementatleastoneriskreductionstrategy that applies to an emerging risk.

What's around the Bend-Emerging Risks and Strategies.

Presented by: MedPro

George Weilein, JDGeorge is the President at Weilein & Boller PC in Cedar Falls, IA. He received his Juris Doctor with Distinction from the Iowa College of Law in 1981 and has more than 34 years of experience in the medical-legal field. He is a Fellow of the Iowa Academy of Trial

Lawyers and holds many honors and distinctions including: AV Preeminent (highest possible) peer review rating, Martin-dale-Hubbell; Board of Governors, Iowa State Bar Associa-tion; Liaison from Board of Governors to Health Law Section of Iowa State Bar Association; Iowa Supreme Court Griev-ance Commission; United States Magistrate Judge Merit Selection Panel; Iowa Jury Instructions Committee, Iowa State Bar Association.

In this session, Iowa Healthcare Law: A 2016 Primer for Medical Group Managers, George will both educate and update attendees on pertinent Iowa healthcare law; and guide them in the useful application of that law in their daily practice of patient care.

Objectives:• ProvideanoverviewofIowahealthcarelawof significancetomedicalgroupmanagers.• DiscussrecentdevelopmentsinIowahealth law.• Addressthepracticalapplicationof#1and#2to medical group management.

Iowa Healthcare Law: A 2016 Primer for Medical Group Managers

Presented by: ProAssurance

Jodi Faustlin, MPA, FACHE,FACMPE

Jodi is the MGMA ACMPE Forum Rep for Iowa and IMGMA Presi-dent Elect. Jodi is the CEO for Dubuque Internal Medicine. In 2014, Jodi earned her Fellowship in the American College of Prac-tice Executives.

Jodi will facilitate the ACMPE Fellowship Panel. She will be joined by colleagues who have also earned their fellow-ship and they will each give a brief presentation of the topics chosen for their papers. Panelists will share their journey and lessons learned in the process. In this session, attendees will hear from panelists how their journey has enhanced their ability to lead medical practices and ulti-mately guide quality patient care.

• Identifyhowtodetermineatopicforwritinga Fellowship paper• LearnthestepsoftheFellowshipprocess• Identifyandsettimelinegoalsforcompletinga Fellowship Paper

ACMPE Fellowship Panel

Matt EideMatt Eide, a fifth generation Iowan, is a native of Fort Dodge. He has been a lobbyist in Des Moines since 1993. He represents clients before the Iowa Legislature, Governor’s Office, Executive Branch agencies, and the Des Moines City Council. Matt limits his

practice to legislative and regulatory law. Matt graduated cum laude from Drake University in 1988 and from Drake University Law School in 1993. Matt is a managing partner, Eide & Heisinger. Matt served as a congressional legislative assistant on Capitol Hill in Wash-ington, D.C. for two years and finance director for a con-gressional campaign.

In this session, Matt will provide attendees with a State Legislative Update. This session will review healthcare related legislation considered during the 2015 session of the Iowa Legislature. We will review the changes in Iowa law affecting the healthcare industry and discuss the outlook for healthcare policies.

• IdentifycurrentStateofIowaLegislaturethat will impact Iowa Medical Practices and Patient Care• Reviewandunderstandhealthcarerelated legislation

Iowa Legislative Update

Suzanne FalkSuzanne Falk is a Government Affairs Representative working out of MGMA’s national headquarters in Washington, DC. In her role she works closely with members, answering questions about the technical details of complex federal legislative and regulatory

issues, coordinating MGMA grassroots efforts, and traveling the country speaking before MGMA state and national audiences. Suzanne has held multiple roles at MGMA since joining the Association in 2012, prior to which she interned for a senior US congressman from Maryland in his district and Capitol Hill offices. She graduated with honors from the University of Maryland and is currently pursuing her Masters in Public Policy at Georgetown University with a specializa-tion in health and domestic economic policy.

Suzanne will present The MGMA Washington Update where attendees will learn about recent legislative and regulatory developments affecting medical groups, gain a deeper understanding of these changes and their impact on the day-to-day activities of medical group practices, and be directed to clarifying resources. Specific topics include: payment changes under the final 2016 Medicare Physician Fee Schedule, key updates to federal quality reporting programs and what the future of the Medicare program looks like post-SGR repeal, among others.

Objectives:• Identifyhowlegislativeandregulatoryinitia tives affect your daily work• Learnaboutneworpendingpolicychanges• Describetheresourcesavailabletoassistyou

MGMA Washington Update

Qua li ty Lea d ers = S u c c ess fu l T ea m s

Qua li ty Lea d ers = S u c c ess fu l T ea m s

Iowa MGMA 2016 Spring ConferenceApril 13 - 15th, 2016hotelVetro/Sheraton | Iowa City201 South Linn Street, Iowa City, IA 52240Questions: Email: imgma@imgma.org

Three ways to Register: Online: www.imgma.org (Pay by Credit Card) Fax: (319) 774-5661 (Pay by Credit Card) Mail this Form and check payment to: Jean Thomas, CMPE | Executive Director 9446 Deer Valley Dr. | Cedar Rapids, IA 52411

Reserve your Hotel Room at either hotelVetro or The Sheraton Hotel by: March 7, 2016. The IMGMA rate is $154 for a suite with kitchenette at hotelVetro* and $124 (plus tax) at the Sheraton. Contact the hotel directly at 800-592-0355 and ask for the IMGMA 2016 Spring Conference block.

*Meetings will be held in the hotelVetro Conference Rooms. The Sheraton is right next door to hotelVetro.

Conference Fees: ཎ Full Conference - $225 (member)/$325 (non-member) – Prior to

March 18th, 2016 (Includes both Keynote Sessions with Connie Podesta)

ཎ Late Registration Fee - $25 – After March 18th, 2016

ཎ Connie Podesta Thursday Session ONLY - $99

ཎ Connie Podesta Session 1 & 2 (Must have attended Thurs Session to attend Fri Session) - $149* *This also includes the National & State Legislative Updates

ཎ Thursday Evening Guest Dinner Ticket - $25

ཎ First Time Attendee - $225

ཎ Student - $60

ཎ Cancellation Fee - $50 (Must cancel more than one week prior – no refund if cancelled after April 6, 2016)

*First time attendees who are guests of a member may attend at the member rate, one time only.

Payment Information: ཎ Check (Payable to IMGMA) Credit Card: ཎ Discover ཎ MasterCard ཎ Visa ཎ AmEx

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ADA Policy: IMGMA does not discriminate in its educational programs on the basis of race, religion, color, sex or handicap. IMGMA wishes to ensure no individual with a disability is excluded, denied services or segregated or otherwise treated differently than other individuals because of the absence of auxiliary aids and services. If you need any of the auxiliary aids or services identified in the American with Disabilities Act in order to attend this program, please call 319.560.0435 or fax to 319.774.5661 or write to the Department of Education at IMGMA.

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ཎ I am an IMGMA Member ཎ I have special dietary needs. CEU’s Requested for