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Quality-Management in Austrian Schools for General Education and Vocational Education and Training Braun, Erhard, Lehner-Stift, Wlcek 1

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Quality-Management in Austrian Schools for General Education and Vocational Education and

Training

Braun, Erhard, Lehner-Stift, Wlcek1

new teaching

and learning culture

motivation for Innovation, bottom-uplearners‘ autonomyvariety of learning & teaching methods

school autonomy starting in

the 1990ies

new curricula

school as learning organisationnew role models

new roles: inspectors,principals

QIBB / SQA2004 / 2013

European & international contextsystem monitoringschool based evaluation

centralised national

assessments

Braun, Erhard, Lehner-Stift, Wlcek2

PROCESS

Steering and Evaluating Education

INPUT OUTPUT / OUTCOME

learning & teaching

settings for learning & teaching, methods, teamwork, attitude,

climate

ressources

infrastructure,curricula,

qualifications

achievements

students‘ performancecompetences

knowledge & skills

National Assessments

Braun, Erhard, Lehner-Stift, Wlcek3

Quality Management in Austrian Schools

Braun, Erhard, Lehner-Stift, Wlcek4

National

Quality Framework

Differentiation according to school types

Differentiation according to school types

Braun, Erhard, Lehner-Stift, Wlcek5

National Framework of Quality

Definition & description of school quality

Periodic planning and report-system on all levels of the system

Objective agreement on all levels

Use of internal and external feedback for all stakeholders

Instruments for steering, monitoring and (self-)evaluation

Support for schools

Braun, Erhard, Lehner-Stift, Wlcek 6

Ministery of Education

Regional (Vienna) Schoolboard

Schools

Development plan

Objective agreement &

performance reviewSQA regional coordinators

SQA school coordinators

principals

Directorate IGeneral Education

bm:bf

APS grades 1-8/9

AHS grades 5-8

primarygeneral & new

secondary schools

principals

inspectors inspectors

academic secondary

schools (lower &upper level)

Braun, Erhard, Lehner-Stift, Wlcek

Ministery of Education

Regional (Vienna) Schoolboard

Schools

principals

Directorate IIBm:bf

Vocational Education

BSgrades 10-13

BMHS grades 9-13

vocational schools & apprenticeship (dual

system)

principals

inspectors inspectors

secondary & higher vocational education

QIBB regional quality process

manager

QIBB school quality process manager

Quality Report

Management &

performance review

Quality Report

Quality Report

Braun, Erhard, Lehner-Stift, Wlcek8

learning experiences &

learning outcomes

learning & teaching

class & school climate

leadership & manage

ment

professio nalism &

staff develop

ment

internal & external relations

6 Quality Areas

Braun, Erhard, Lehner-Stift, Wlcek9

Mutual trust at all levels of school management

Focus on quality & results of learning & teaching processes

Notion of continuous development (in „spirals“)

Responsibility for the results

Self-responsibility & autonomy of schools

Teamwork („We And Our School“) – Corporate Identity

Attitudes & mindsets as basis

Positive success expectations instead of deficit orientation

Philosophy

Braun, Erhard, Lehner-Stift, Wlcek10

PDCA-circle (original PDSA-circle)

Plan

Do

Check

Act

mission statementquality matrix

work programme

evaluation planindicators & instrumentsdata & evaluation results

quality reportmanagement and

performance review

Fundamental principles 1

processesmeasures

Vision

Braun, Erhard, Lehner-Stift, Wlcek11

Continuous improvement and team orientation

TOGETHER

EVERYONE

ACHIEVES

MORE