Quality Policy

The Subic Bay Metropolitan Authority (SBMA) is committed to achieving the

following objectives for Quality:

1. Maintain and continuously improve the quality of our products and

services;

2. Improve the quality of our own operations, so as to meet continually all

of the customer and other stakeholders’ stated or implied needs;

3. Provide confidence to management and employees that the

requirements for quality are being fulfilled and maintained, and that

quality improvement takes place;

4. Provide confidence to our customers and other stakeholders that the

requirements for quality are being, or will be, achieved in the delivered

product or service;

5. Ensure that all quality system requirements, including ISO 9001:2008 QMS,

are being fulfilled.

Issue Date: 3-31-11