7/24/2019 Quality Policy Cust Feedback

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Approved By:

Format for Customer Feedback form

Doc No:F/Mktg/06/01Issue No: 03Page No: 01of 03Page Rev. No.: 00Effective Date:

Feed back from user Farmer( Please furnish feedback in the format given below)

1. Name & Address of Farmer :2. Phone No. :3. Holding Size4. Type & variety of seed Purchased :5. Source of Purchase : Dealer/Sale counter/Other (Pl. specify)

S.No.

Feedback Parameter Excellent

VeryGood

Good Average NeedsImprovement

I Facilities & ambience at the sale pointII Availability of staff/officialIII Competency &Time-liness of official

executing the workIV Behavior of the dealing officialsV Method of dissemination of

information about the availability ofseeds and accuracy of the same

VI System for delivering the seed at thesale point

VII Quality of seed supplied i.e.packaging , Labeling, weighment,validity etc.

VIII Pricing of the SeedIX Quality of Product LiteratureX Training, Field day, meeting etc.

6. Suggestions (if any) :

(Signature of Farmer)

Date:

7/24/2019 Quality Policy Cust Feedback

2/3

Approved By:

Format for Customer Feedback form

Doc No:F/Mktg/06/01Issue No: 03Page No: 02of 03Page Rev. No.: 00Effective Date:

Feed back from Seed Grower( Please furnish feedback in the format given below)

1. Name & Address of Grower :2. Phone No. :3. Holding Size4. Type & variety of seed Purchased:

5. Source of Purchase : Dealer/Sale counter/Other (Pl. specify)

S.No.

Feedback Parameter Excellent VeryGood

Good Average NeedsImprovement

I Timely Availability of SeedII Quality of seed supplied i.e.

packaging , Labeling, Weighment,validity etc.

III Pricing of the SeedIV Guidance on Package of practices

and other varietal detailsV Timeliness and adequacy of field

inspectionsVI Competence of the officer/staff

conducting the field inspectionVII Timeliness of processingVIII Comment on processing and Return

of reject materialIX Timeliness of Payment against

supply of seedX Training, Field day, meeting etc.

6. Suggestions (if any) :

(Signature of Grower)

Date

7/24/2019 Quality Policy Cust Feedback

3/3

Approved By:

Format for Customer Feedback form

Doc No:F/Mktg/06/01Issue No: 03Page No: 03of 03Page Rev. No.: 00Effective Date:

Feed back from Dealer( Please furnish feedback in the format given below)

1. Name & Address of Dealer :2. Phone No. :3. Total annual Turnover (NSC Seeds):4. Source of Supply :

S.No.

Feedback Parameter Excellent VeryGood

Good Average NeedsImprovement

I Timely Availability of seed materialII Quality of seedIII Quantity of seed in the packetIV Quality of Packaging,/Product

informationV Pricing of the SeedVI Availability and Quality of Product

LiteratureVII Publicity and extension servicesVIII Behaviour of official involved in

seed supply.IX Release of dealers commission/

APD etc.X Comment on conduct of dealers

workshop , dealers meeting andtraining

5. Suggestions (if any) :

(Signature of Dealer)

Date