QUALITYPROGRAMA distinguished program to reduce risk, increase product reliability and realize cost savings.

You have questions. How do you know when you’re getting quality and value from your supplier?

How can you trust that the products you’re receiving will meet your requirements?

How is your supplier helping to mitigate your risk?

Wolseley Industrial Group has answers.Our Quality Assurance Program is the greatest value we provide our customers as a trusted supplier. We are dedicated to the safe operation of the industries we serve, knowing that the products we supply are critical to the safe operation of their facilities.

We do not compromise; we deliver quality, service, knowledge and experience. Most of all, we deliver peace of mind.

A CULTURE OF

QUALITY DRIVES A CULTURE OF TRUST

DELIVERING THE HIGHEST VALUE TO OUR CUSTOMERS: PEACE OF MIND.

Quality People We are focused on building strong relationships and understanding the complexities that challenge our customers. Our knowledgeable team delivers superior customer service with a consistent and reliable experience our customers can depend on.

Quality ProductsWe go to great lengths to confirm our suppliers can consistently provide products that meet applicable standards. Qualified suppliers are added to our Approved Manufacturers List (AML), creating a supply chain our customers can trust.

Quality ProcessesWe are committed to getting it right the first time, every time. Our focus on performing tasks correctly and efficiently minimizes delays in the supply chain and strengthens our ability to meet customer requirements, providing our customers with an unrivaled experience.

ACCREDITED AND CERTIFIED TO ISO 9001 AND ISO/IEC 17025 STANDARDS.

GETTING IT RIGHT THE FIRST TIME, EVERY TIME.

The foundation of our Quality Assurance Program is built on the following principles to reduce risk, increase product reliability and realize cost savings.

Supplier QualificationOur supplier qualification process includes:

• Requiring manufacturers and suppliers to supply products that meet applicable standards

• Scientific product inspections: Destructive / Non-Destructive

• On-site factory audits

• Business assessments

Approved Manufacturers ListWe maintain a detailed list of approved manufacturers, manufacturing sites and specific products from qualified suppliers around the world. Key benefits of our AML include:

• Confidence that the products we supply are reliable and meet specifications

• Diverse sourcing options

• Ongoing scientific product evaluations

• Manufacturers/suppliers are continually evaluated

Knowledgeable AssociatesDeveloping and training associates strengthens our ability to partner with our customers. Our knowledgeable associates:

• Build lasting partnerships

• Offer extensive technical expertise

• Identify solutions to complex challenges

• Recognize cost savings

Operational ExcellenceImplementing quality processes throughout our organization minimizes the potential risk of re-work and costly delays that could impact our customers. Maintaining a consistent focus on quality allows us to:

• Promote a culture of safety for associates and facility visitors

• Comply with statutory and regulatory requirements

• Drive operational efficiency

• Identify opportunities for continuous improvement

Accredited Quality Management Program

Wolseley Industrial Group is supported by an effective and well-established quality management program, which is accredited and certified to the ISO 9001 and ISO/IEC 17025 standards.

ISO 9001Many of our industrial locations are certified to the ISO 9001 standard. This accreditation certifies our ability to consistently provide products and services that meet or exceed customer and regulatory requirements.

ISO/IEC 17025Our Metrology and Material Services (MMS) testing laboratory is certified to the ISO/IEC 17025 standard. This accreditation certifies our laboratory’s ability to produce accurate and impartial testing data when inspecting and evaluating products.

Accreditations are performed by an independent third-party to provide added assurance that we:

• Deliver consistent and reliable results that our customers can depend on

• Remain focused on providing high-quality products and services to our customers

• Consistently operate according to our high standards

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