QUALITYMANAGEMENT SYSTEMS

2015/2016 SABS Training Academy

TABLE OFCONTENTS1. ISO 9001 – Quality Management Systems 2

2. ISO 9001 –Understanding and Implementation – Module 1 3

3. 3rd Party and Lead Auditing – Module 2 6

4. Internal Auditing of Management Systems - Module 3 7

5. ISO 9001:2015 - Transition to 2015 Version of the standard 8

6. Additional Development Courses in the ISO 9001 series

7. ISO 9001: Introduction to Quality Management Systems 9

8. Quality Awareness Workshop For Top Management - ISO 9001 10

9. QualityAwarenessWorkshopForShopfloorWorkers-ISO9001 10

10. Integrated Management Systems 11

N O T E : NOTE: Please refer to our General Information Guide on our website (www.sabs.co.za) for details onApplications,Certificates,Examinations,Rewrite,PaymentsandInhouseCoursePresentations.

01

ISO 9001:2015QUALITY MANAGEMENT SYSTEMS –IMPLEMENTATION AND EVALUATION

OVERVIEW

OrganisationsallovertheworldhaverealisedthebenefitsofimplementingandmaintainingqualitymanagementsystemsbasedontheISO9000seriesofstandards,sinceitimprovestheefficiencyandeffectivenessofanorgani-sation’soperation.Itprovidesconsistencyinthequalityofaproductand/orservice.Italsodrivesanorganisationtomeetandexceedcustomerexpectations,leadingtoanincreaseinmarketandshareholdervalue.

Thecoursewillenhancetheunderstandingofthestandardsandtheirrequirements,thusenablinglearnerstoim-plement and maintain such systems in their respective organisational environments.

Note:Itispreferablethatlearnersarealreadyfamiliarwithqualityissuesasthecoursefocusesontherequirementsand implementation of management systems

COURSE OUTCOMES:

Module 1: Understanding and Implementation of ISO 9001: 2015

SETA ACCREDITED: NQF LEVEL 5 [12 points rating]

• UnderstandingQualityConcepts,thepurposeandrationaleforaQMS• UnderstandingthePDCAcycle• DescribingthebenefitsofaQMS• UnderstandingtheQualityManagementPrinciplesandtheirapplicationinorganisations• ApplyingtheProcessApproachinaQMS• Describingthe4-tierQMSdocumentationmodel• ImplementationofISO9001requirements• InterpretationandapplicationofQualityManagementPrinciplesandRequirements• Examination

COURSEDURATION:Five(5)days

APPROX.STARTTIMES:08:30am

MINIMUMPASSMARK:60%toattainsuccessfulcompletioncertificate FEES: R8250.00(excl.VAT)perdelegate

Note:ToalleviatethestressofreleasingcandidatesfromtheworkplaceforconsecutiveextendedperiodswearenowofferingstaggeredcoursesforModule1,whichhasthesamequalitycontentandfeesstructureasthefull consecutive days course. This pilot programme will be based in the Pretoria Campus only and if successful, the conceptwillberolledoutintotheotherregionsduringthenextcalendaryear.

02

Module 1: Understanding and Implementation of ISO 9001: 2015

STAGGEREDCOURSEOFFERING– PRETORIA CAMPUS ONLY

03

PART 1Day 1 & Day 2

PART 2Day 3 & Day 4

EXAM DATEDay 5 for split session

17 – 18 Feb 2016 24 – 25 Feb 2016 26 Feb 2016

16 – 17 Mar 2016 23 – 24 Mar 2016 25 Mar 2016

04 – 05 May 2016 11 – 12 May 2016 13 May 2016

01 – 02 Jun 2016 08 – 09 Jun 2016 10 Jun 2016

04

FULL 5 DAY PROGRAMME IN ONE WEEK(Module 1: Understanding and Implementation of ISO 9001: 2015)

PRETORIA

11 - 15 Jan 2016 18 – 22 Jan 2016 25 – 29 Jan 2016 01 – 05 Feb 2016

08 – 12 Feb 2016 15 – 19 Feb 2016 22 – 26 Feb 2016 29 Feb –04 Mar 2016

07 – 11 Mar 201614 – 18 Mar 2016

04 – 08 Apr 2016

18 – 22 Apr 2016 16 - 20 May 2016 23 – 27 May 2016

31 May – 04 Jun 2016 06 – 10 Jun 2016 20 – 24 Jun 2016 27 Jun – 01 Jul 2016

FULL 5 DAY PROGRAMME IN ONE WEEK (Module 1: Understanding and Implementation of ISO 9001: 2015)

DURBAN

18 – 22 Jan 2016 01 – 05 Feb 2016 15 – 19 Feb 2016 29 Feb – 04 Mar 2016

07 – 11 Mar 2016 14 – 18 Mar 2016 04 – 08 Apr 2016 18 – 22 April 2016

09 – 13 May 2016 16 – 20 May 2016 23 – 27 May 2016 30 May – 03 Jun 2016

06 – 10 Jun 2016

FULL 5 DAY PROGRAMME IN ONE WEEK(Module 1: Understanding and Implementation of ISO 9001: 2015)

CAPE TOWN

18 – 22 Jan 2016 01 – 05 Feb 2016 29 Feb – 04 Mar 2016

18 – 22 Apr 2016 09 – 13 May 2016 30 May – 03 Jun 2016

FULL 5 DAY PROGRAMME IN ONE WEEK(Module 1: Understanding and Implementation of ISO 9001: 2015)

PORT ELIZABETH

29 Feb – 04 Mar 2016 04 – 08 Apr 2016 20 - 24 Jun 2016

05

ISO 9001:2015QUALITY MANAGEMENT SYSTEMS – 3RD PARTY AND LEAD AUDITING Module 2: QMS Auditing — SAATCA REGISTERED

COURSE OUTCOMES:

SETA ACCREDITED: NQF LEVEL 5 [10 points rating]

•Understandingthepurposeandbenefitsofauditing•Understandingthedifferencebetween1st,2ndand3rdpartyauditsandothertypesofaudits•UsingandinterpretationofISO9001asabasisforaudits•Preparingandplanningforaudits(auditschedules,auditplans,auditchecklist)•Performingaudits,displayingappropriateauditortraits,suchasusingeffectivequestioningtechniquesandrecordingnon-conformances•Writingauditreportsandfollow-uponcorrectiveactions•Explainingtheprocessofcertification•Examination

COURSE DURATION: Five (5) days

ENTRANCE PRE-REQUISITE:SuccessfulcompletioncertificateinModule1with>60%.Anyexemptionrequestsmustfollowrulesasindicatedinourgeneralinformationguide. APPROX. STARTTIMES:08:30am

MINIMUMPASSMARK:60%toattainsuccessfulcompletionof“Auditorstatus”andmin70%toattainsuccessfulCompletionof“SAATCAApprovedLeadAuditorStatus”

FEES: R8250.00(excl.VAT)perdelegate

PRETORIA

22 - 26 Feb 2016

28 Mar - 01 Apr 2016

23 - 27 May 2016

27 Jun - 01 Jul 2016

DURBAN

14 - 18 Mar 2016

23 - 27 May 2016

CAPE TOWN

14-18MaRCH2016

PORT ELIZABETH

07 - 11 Mar 2016

06

INTERNAL AUDITING ofMANAGEMENT SYSTEMS - MODULE 3 OVERVIEW

The implementation of a Management System in accordance with ISO 9001:2015 necessitate that all personnelunderstandthestandard’srequirementsaswellastheirrolesinmaintainingthesystem.

The objective of this course is to enable learners to assist in the evaluation of their own organisation’s management systems. It can also be used to maintain all other management systems within an organi-sation

ENTRANCEPRE-REQUISITE:LearnersmustprovesuccessfulcompletioninISO9001Module1,Under-standing and Implementation COURSEDURATION:Three(3)days

COURSEOUTCOMES:• ApplicationoftheQMSandanyothermanagementsystemtointernalauditing• Auditingpractices• Roleplaysand/orscenariostorelevantfield• Assessment/Examination

APPROX.STARTTIMES:08:30amMINIMUMPASSMARK:60%toattainsuccessfulcompletioncertificateFEES: R5450.00(excl.VAT)–perdelegate

PRETORIA DURBAN CAPE TOWN PORT ELIZABETH

11 – 15 Jan 2016

21 – 23 Mar 2016

07

TRANSITION ISO 9001: 2015

PartnerwithSABSforasmoothtransition”

TRANSITIONPROGRAMMEAIMPLEMENTATIONBRIDGINGCOURSE

ISO 9001:2015:

(for candidates who previously completed Module 1 ONLY 2008 or 2000 version of the SANS/ISO 9001 standard)

TRANSITIONPROGRAMMEBIMPLEMENTATIONINCLUDINGLEADAUDITINGBRIDGINGCOURSE

ISO 9001:2015

(for candidates who completed both Module 1 & 2 of 2008 or2000 version of the SANS/ISO 9001 standard)

Please refer to our TRANSITIONISO9001:2015BROCHUREonourwebsite:

www.sabs.co.za for more details

08

ADDITIONAL DEVELOPMENT COURSES IN THE ISO 9001 SERIES

ISO 9001: INTRODUCTION TO QUALITY MANAGEMENT SYSTEMS OVERVIEW:

ThestandardforQualityManagementSystems(ISO9001:2015)requiresthat:• Personnelintheorganisationaremadeawareofthequalitypolicyandobjectivesofthe organisation.• Personnelaremadeawareoftheirrolesandresponsibilitieswithintheorganisationand itsqualitymanagementsystem.

ThiscourseaimstohelporganisationscomplywiththeISO9001:2015requirements.Itensuresthatlearners attending the training understand and are able to interpret the basics of the standard. It also helpstomakepersonnelexceedcustomersatisfaction.

COURSE OUTCOMES:

• BriefOverviewoftheISO9000series• QualityConcepts• QualitySystemRequirementsofISO9001:2015• Noexaminationwillbewritten.100%attendancerequired.• CertificateofAttendancewillbeawarded.

COURSE DURATION: Two (2) days

APPROX.STARTTIME:8.30am

FEES: R3950.00(excl.VAT)perdelegate

PRETORIA DURBAN CAPE TOWN PORT ELIZABETH

20 – 21 Jan 2016 18 – 19 Jan 2016 18 – 19 Jan 2016

08 – 09 Feb 2016 15 – 16 Feb 2016

07 – 08 Mar 2016 14 – 15 Mar 2016 29 Feb – 01 Mar 2016

14 – 15 Apr 2016

09 – 10 May 2016 03 – 04 May 2016 03 – 04 May 2016 03 – 04 May 2016

QUALITY AWARENESS WORKSHOP FOR TOP MANAGEMENT - ISO 9001:2015OVERVIEW:

In the past, compliance with the standard was often the Quality Manager’s responsibility. This resulted in a Quality Management System operating in isolation within the Quality Assurance Department. The intent of ISO 9001:2008 is that Top Management has to demonstrate its support and involvement in the development and implementation of the QMS. Thus active participation in establishing and managing processes to ensure compliance with the needs of customers, interested parties, legal and/or regulatory requirementsisvital.

COURSE OUTLINE:

The course consists of the following:

•QualityConceptsandTerminology•RequirementsofISO9001:2015•ManagementResponsibility•QualityPolicyandObjectivesatallfunctionsandlevels•QualityManagementPrinciplesandtheirapplication

COURSE DURATION: Half (1/2) day

FEES: R1 650.00 (excl. VAT) per delegate

QUALITY AWARENESS WORKSHOP FOR SHOPFLOOR WORKERS - ISO 9001OVERVIEW:

ISO9001,QualityManagementSystems, isbasedonprocessesandsystemsthataffectthequalityofproducts and services throughout their life cycle. This is in recognising that products and services deliveredbyorganisationsarearesultoftheinputsfromtheshopfloorpersonnel.Thereisthereforeagreatneedtoimprovequalityawarenessandunderstandingoftheirrolesandresponsibilities.

COURSE OUTLINE:

The course consists of the following:

•TheimportanceofQualityandQualityManagementSystems•QualityConcepts•Objectives•Howprocessesaffecteachother•Therolesandimportanceofworkersinanorganisation•AdvantagesoftheQualityManagementSystems

COURSEDURATION:Half(1/2)day

FEES:R1650.00(excl.VAT)perdelegate

09

10

INTEGRATED MANAGEMENT SYSTEMSOVERVIEW:

MoreorganizationsarerealizingthebenefitofintegratingvariousManagementSystems,eachwiththeirownrequirements,intoonesystemtomakecontroloveralltheaspectseasier.Thiscourseisaimedatgiving learners an understanding of the various Management System standards and how they can be integrated into one system.

COURSE OUTLINE:

•IntroductiontointegratedManagementSystems•IntegratedManagementSystems-RequirementsofISO9001,ISO14001&OHSAS18001.•AuditTechniques&AuditTypes•ClassificationofFindings•WrittenReports•Examination

COURSE DURATION: Five (5) days

FEES: R8 250.00 (excl. VAT) per delegate

Section One: Learners Details (As it appears on Identity Document)(NB: this is important as the details herein will reflect on relevant Certificate issued)

SURNAME

FULL NAMES

INITIALS

IDENTITY NUMBER

MOBILE NUMBER

TELEPHONE NUMBER

EMAIL ADDRESS

NOTE: THE ABOVE EMAIL ADDRESS IS WHERE ALL COURSE CONFIRMATIONS AND CORRESPONDENCE WILL BE SENT.

Section Two : Billing Information (If this application is being processed on behalf of the delegate by a representative within an organisation, please indicate your details below and ensure that the box “send correspondence here” is ticked as well.)

Name of Organisation / Individual to be Billed

Postal Address

Telephone Number & Ext

Fax Number

Mobile Number

Billing Contact Name

Email for billing contact Send Correspondence Here : Yes No - Send to delegate Send to both

QUALITY MANAGEMENT SYSTEMS (QMS) COURSES

Registration form

To; SABS Fax: 012 428 6623

SABS Training Academy Email:QMSbookings@sabs.co.za

REGISTRATION INSTRUCTIONS (please read carefully and complete all relevant sections)

1. The registration form must be accompanied by• Copy of ID• Completed Account Application ( if you do not hold an account with the SABS)• Valid Purchase order ( if you do hold an account with the SABS)

2. Fax or Submit registration forms to correct email as indicated above.3. The submission of this registration does not automatically guarantee a seat confirmation.4. Upon account verification / receipt of proof of payment, an email notification will be sent to applicant notifying them of seat confirmation within 2 – 4 working days prior to scheduled course date.5. Refer to the terms and conditions for further information6. Sign each page of the registration form and AA88 Account Application form7. Courses are charged per person per module.8. Fees do not include travel accommodation. This must be arranged by the delegate or organisation as applicable.9. Please refer to the General Information Guide for further details for payment , fees, certificates and re-issue of certificate policies.

10. Please initial every page of this registration form to acknowledge you have read and understood the terms and conditions

Section Three : Course details

Name of Course

Module

Preferred Date to Attend

Alternative Date

Which campus will you attend

Introduction Module 1 Module 2 Module 3 Other

Pretoria Durban Cape Town Port Elizabeth

Section Four : Application Checklist for Completion prior to submission

Dietary Constraints

Emergency Contact Person’s Name and Number

Account Details

Purchase Order

Identity Document

Vegetarian Halaal Allergies Other

Please specify Allergies and Other

Do You Or your Organisation hold a valid account with the SABS ? Yes No

If Yes, Please specify account number _______________________________________________

If No, Did you complete and attach the AA88 Account Application Form to this Registration form?

Yes No

Is a Valid Purchase Order attached to this registration form? Yes No

Is a copy of your ID attached to this registration form? Yes No

QUALITY MANAGEMENT SYSTEMS (QMS) COURSES

Registration form

Training Coordinators (For Queries)Tel: +27 (0) 12 428 – 6877 (Training Centre Main Reception Pretoria)Tel: +27 (0) 12 428 – 6568 (QMS Courses)