Quality & Safety Aspects

What is Quality?

The ongoing process of building and sustaining relationships by assessing, anticipating, and fulfilling stated and implied needs.

Quality & Safety Management Aspects

Quality affects all aspects of a company from productivity to profitability.

 It can affect the public perception of the company and customer satisfaction.

 In general, quality is a primary component that should be considered by the leadership of every company that wants to be successful in their industry. 

QUALITY

PLAN DO CHECK ACT

QUALITY CIRCLE

Components Of Quality Management Productivityo Productivity is affected

by poor quality.

o Company should focus on producing quality to make the process more efficient and productive.

Quality products will also lead to greater profits.

When Customers are satisfied, they tend to purchase more Products.

This makes the Company more Profitable.

Profitability

Low quality will negatively affect the cost of production.

Customer complaints require resolution, and this costs money.

Costs

Honesty Dedication to quality work Experience and skill Punctuality Energy Ability to work harmoniously with others Ability to take initiative Communications skills

Characteristics of Quality Employees

Scaffolding Fall Protection Excavations Ladders Head Protection Construction (general,

safety and health provisions)

Electrical (wiring methods, design and protection)

Worker Safety

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