qualtiy measures

27
QUALITY MEASURES

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The 4-C'mon Quality Measures used for production and operations. As always a brief one which will give you an overview on about use of quality measures in production.

TRANSCRIPT

Page 1: Qualtiy measures

QUALITY

MEASURES

Page 2: Qualtiy measures

JUST IN TIME

J-I-T

Birth - Toyota, Japan.

Page 3: Qualtiy measures

• They receive the order, the get the raw materials, put their best employees, get their maximum productivity, no wastage in raw materials thus efficient time management, no blocking of capital in the form of stock.

• What is needed when is needed and how much is needed.

J-I-T

WHAT I

UNDER

-STOOD?

Page 4: Qualtiy measures

J-I-T

PROS

• Remnant Capital

• Return On Investment

• Eliminate Waste

• Quality Efficiency

• Fast Delivery

• Match Customer Demand

• Lower Chances Of Process Problems

CONS

• Supply Instability

• Price Change

• Quality Instability (Raw Materials)

• Logistics Cost

Page 5: Qualtiy measures

EMPLOYEE INVOLVEMENT

FOCUS

Page 6: Qualtiy measures

LOSS OF CUSTOM

ER

NO CUSTOMER SATISFACTI

ON

NO PROFITS

NO SALES

DELAYS NO RAW MATERI

AL

PROBLEM & CONSEQUENCES

Page 7: Qualtiy measures

LET’S PLAY A

VIDEO!

(COPY&PASTE THE BELOW NAME IN

YOUTUBE)

Toyota just in time system at the factory (Remember to comment _vote and Subscribe)

Page 8: Qualtiy measures

KANBAN

KAN + BAN = BOARD + SIGNAL

Birth Toyota, Japan.

Page 9: Qualtiy measures

A signal board or card used during lean & JIT process to let know the workers involved in the process about:

• What work is going on?

• What part of the on-going work is remaining?

• What is the due date for the same?

• Number of WIP order? Max. Limit 4 orders

• Number of orders pending and are yet to be started?

WHAT IS

KANBAN?

Page 10: Qualtiy measures

• Waste reduction

• Utilization of resources

• Helps to order inventories for present and future.

• Reduce possible errors by workers.

• Low cost strategy

HOW

KANBAN

HELPS?

Page 11: Qualtiy measures

Let’s imagine that you are working in a hypermarket and you need to establish a Kanban system linking the displayed merchandise on the shelves to the warehouse and then to your supplier.

The person responsible for the pasta shelf, for example, will place a red flag on the top of the shelf when the shelf needs to be replenished. The person in the warehouse will recognize this flag and will send some packs of pasta to be displayed. The warehouse guy will need to update his warehouse data system with the withdrawal amount. The system will compare the remaining amount of pasta to the critical ordering point, which is the point where an order has to be sent to the supplier. The system will notice that the remaining amount is below the critical ordering point and will send an automatic e-mail to the supplier asking for another amount. This is a prime example where an original, ordinary Kanban system is equipped with a more electronic and automated one.

Page 12: Qualtiy measures

• It is not an pure quality control measure.

• It rather helps the quality control process to achieve maximum which is why it’s been classified under quality measures.

• One of the best practice measures used for a quality control process.

THEREFORE….

Page 13: Qualtiy measures

STILL DIDN'T

UNDERSTAND?

Play It Again… Intro to Kanban in Under 5 Minutes (What is Kanban_ Learn Kanban)

Page 14: Qualtiy measures

SIX SIGMA 6Σ

Birth - Motorola, 1986, USA.

Page 15: Qualtiy measures

• Improve quality of process output by identifying and removing the causes of defects and errors, minimizing the variability in manufacturing & business process.

• Improve Quality = Increase Sale

• Cost Reduction = Increase Profit

• 99.9996% defect free

WHAT IS

SIX

SIGMA?

Page 16: Qualtiy measures

Define

Measure

Analyse Improve

Control

Page 17: Qualtiy measures

Define

Measure

Analyze Improve

Control

Page 18: Qualtiy measures

Define

Measure

Analyze Improve

Control

Page 19: Qualtiy measures

Define

Measure

Analyze Improve

Control

Page 20: Qualtiy measures

Define

Measure

Analyze Improve

Control

Page 21: Qualtiy measures

DEFINE

HONOR

Page 22: Qualtiy measures

SIX

SIGMA

BELTS.

GREEN BELT

BLACK BELT

MASTER BLACK BELT

Page 23: Qualtiy measures

AGAIN?

Play It…

Six Sigma In Plain English

Page 24: Qualtiy measures

TOTAL

QUALITY

MANAGEMENT

(TQM)

Birth - Well before all the above quality measures.

Page 25: Qualtiy measures

• An approach by a company focusing on quality having participation from all its employees with long-term goals in order to meet customer demand and thus achieve customer satisfaction.

SIMPLE

MEANING

Page 26: Qualtiy measures

COMMUNICATION

TRAINING

LEADERSHIP

HOUSE OF KEY ELEMENTS

INTEGRITY, TRUST

&ETHICS

TEAMWORK

C

O

M

M

U

N

I

C

A

T

I

O

N

C

O

M

M

U

N

I

C

A

T

I

O

N

RECOGNITION

Page 27: Qualtiy measures

HOPE YOU

UNDERSTOOD.

Because this time there’s no video!

Thank you.