Connect with your customer/leads on Social Media

You can also send custom messages based on your customer’s website behavior by integrating Plumb5 analytics data

Invite customers to be a

part of your FB social community

Sendcustom offers to

your customers on FB &improve conversions

Know your customers

sentiments and their clout & advocate

them appropriately

Social Customer App for Effective Conversion

Feature Advantages Benefits

Customer Search Know which of your customers are not connected to you on your FB social community

Send Invites and make them part of your community so that they don’t miss out on your periodical updates

Customer Messaging Send custom messages/offers directly to your customer’s Facebook message box

Increase Open/Click rate of your conversion campaigns by 5 times in comparison to traditional email messaging

Customer Social Sentiments

Know what your customer feels about your product by monitoring product related comments/postson social media

Derive Insights from your customer feedback and create effective custom communi-cation based on their sentiments

Customer Influential Scores

Know your customer’s influential scores and influenced scores

Know your customer influential capacity and advocate them appropriately

Integrated with Klout for Customer Influential Scores.

Screenshots

Import email addresses of your

customers or leads

After the list is imported, click the Facebook button

on the right, to check available customers on

Facebook

You can also tag your customer website behavior by integrating with website

analytics

All Profiles, that are public, will appear with the profile

image and the FB name

Create a group

Select a user and add him to the new group,

created by you

Create your message

Select Template and Group and send

messages to their FB Message box

Measure the campaigns by Opens, Clicks and Opt-outs

Sentiments tagging by customer

Your messages appears like this on

Facebook

Thank you!

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