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Quantifying the Impact of Change: A Brainstorming Session Educational program sponsored by

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Page 1: Quantifying the Impact of Change: A Brainstorming Session...A Brainstorming Session. Educational program sponsored by . Meet Our Presenter: Kate Lister. President, Global Workplace

Quantifying the Impact of Change:A Brainstorming Session

Educational program sponsored by

Page 2: Quantifying the Impact of Change: A Brainstorming Session...A Brainstorming Session. Educational program sponsored by . Meet Our Presenter: Kate Lister. President, Global Workplace

Meet Our Presenter:Kate ListerPresident, Global Workplace AnalyticsWE:Know Leader, WE:Brief Coordinator

• Data Hound• Numbers Nut• Pracademic

• Weather Snob

[email protected]

Page 3: Quantifying the Impact of Change: A Brainstorming Session...A Brainstorming Session. Educational program sponsored by . Meet Our Presenter: Kate Lister. President, Global Workplace

1: Identify quantitative measures of workplace change impact2: Identify qualitative measures of workplace change impact3: Illustrate methodology for establishing workplace change goals4: Support business case for workplace change

Learning Objectives

Page 4: Quantifying the Impact of Change: A Brainstorming Session...A Brainstorming Session. Educational program sponsored by . Meet Our Presenter: Kate Lister. President, Global Workplace

QUANTIFYING THE IMPACT OF CHANGE:A BRAINSTORMING SESSION

Kate Lister, Global Workplace Analytics

Page 5: Quantifying the Impact of Change: A Brainstorming Session...A Brainstorming Session. Educational program sponsored by . Meet Our Presenter: Kate Lister. President, Global Workplace

© 2018 Global Workplace Analytics

Page 6: Quantifying the Impact of Change: A Brainstorming Session...A Brainstorming Session. Educational program sponsored by . Meet Our Presenter: Kate Lister. President, Global Workplace

Friendly Competition© 2018 Global Workplace Analytics

Page 7: Quantifying the Impact of Change: A Brainstorming Session...A Brainstorming Session. Educational program sponsored by . Meet Our Presenter: Kate Lister. President, Global Workplace

© 2018 Global Workplace Analytics

Page 8: Quantifying the Impact of Change: A Brainstorming Session...A Brainstorming Session. Educational program sponsored by . Meet Our Presenter: Kate Lister. President, Global Workplace
Page 9: Quantifying the Impact of Change: A Brainstorming Session...A Brainstorming Session. Educational program sponsored by . Meet Our Presenter: Kate Lister. President, Global Workplace

Total = 698

127 68 59121 44 77142 63 79126 77 49124 39 85178 69 109251 77 17468 59 9

857 828 29124 96 28

© 2018 Global Workplace Analytics

Page 10: Quantifying the Impact of Change: A Brainstorming Session...A Brainstorming Session. Educational program sponsored by . Meet Our Presenter: Kate Lister. President, Global Workplace

Brainstorming

© 2018 Global Workplace Analytics

Page 11: Quantifying the Impact of Change: A Brainstorming Session...A Brainstorming Session. Educational program sponsored by . Meet Our Presenter: Kate Lister. President, Global Workplace

© 2018 Global Workplace Analytics

Page 12: Quantifying the Impact of Change: A Brainstorming Session...A Brainstorming Session. Educational program sponsored by . Meet Our Presenter: Kate Lister. President, Global Workplace

© 2018 Global Workplace Analytics

Page 13: Quantifying the Impact of Change: A Brainstorming Session...A Brainstorming Session. Educational program sponsored by . Meet Our Presenter: Kate Lister. President, Global Workplace

© 2018 Global Workplace Analytics

Page 14: Quantifying the Impact of Change: A Brainstorming Session...A Brainstorming Session. Educational program sponsored by . Meet Our Presenter: Kate Lister. President, Global Workplace

© 2018 Global Workplace Analytics

Page 15: Quantifying the Impact of Change: A Brainstorming Session...A Brainstorming Session. Educational program sponsored by . Meet Our Presenter: Kate Lister. President, Global Workplace

Productivity Lost

Unproductive meetingsUnwanted interruptionsDistractionsBeing too hot/coldWorry (family, money, etc.)Finding lunch, decent coffeeEmailStruggling with technologySocial mediaScheduling a meetingDoing stuff you’re not good atFinding the people you need

Finding a place to sit, meet, chillCommute/air travelIneffective technologySlow internet Inadequate trainingDuplicating workRumors/gossipFinding resourcesBad bossesMulti-taskingUnrealistic expectationsCo-worker conflict

© 2018 Global Workplace Analytics

Page 16: Quantifying the Impact of Change: A Brainstorming Session...A Brainstorming Session. Educational program sponsored by . Meet Our Presenter: Kate Lister. President, Global Workplace

Salary = $50,000/yearCost = $62,000/year

= $250/day= $30/hour= $0.50/minute

© 2018, Global Workplace Analytics

Page 17: Quantifying the Impact of Change: A Brainstorming Session...A Brainstorming Session. Educational program sponsored by . Meet Our Presenter: Kate Lister. President, Global Workplace

ROI of Workplace Change

Measures Pre Post Solutions

Distractions 15 7 Privacy Spaces

Space Reservation System

People Finder

Training

Time spent looking for a space 15 5

Time spent looking for colleagues 20 5Time wasted on technology problems 60 15

Total minutes 110 32 Savings = 78 minutes

© 2018 Global Workplace Analytics

Page 18: Quantifying the Impact of Change: A Brainstorming Session...A Brainstorming Session. Educational program sponsored by . Meet Our Presenter: Kate Lister. President, Global Workplace

= $9,750 per employee, per year

= $97,500over project life

78 minutes/day x $.50 per minute x 250 days a year x 10 years © 2018 Global Workplace Analytics

Page 19: Quantifying the Impact of Change: A Brainstorming Session...A Brainstorming Session. Educational program sponsored by . Meet Our Presenter: Kate Lister. President, Global Workplace
Page 20: Quantifying the Impact of Change: A Brainstorming Session...A Brainstorming Session. Educational program sponsored by . Meet Our Presenter: Kate Lister. President, Global Workplace

© 2018 Global Workplace Analytics

Page 21: Quantifying the Impact of Change: A Brainstorming Session...A Brainstorming Session. Educational program sponsored by . Meet Our Presenter: Kate Lister. President, Global Workplace

Thank you!

Kate ListerPresident, Global Workplace AnalyticsWE:Know Leader, WE:Brief Coordinator

Be In Touch:[email protected]

@FutureWorkforcelinkedin.com/in/klister/