Quarterly Foster Care Service Delivery Meeting

November 30, 2018

Today’s Agenda

• Welcome and Introductions

• DCS Update

• RBHA Processes

• Data Presentations

• Jacob’s Law

• Next Meeting – March 1st 10:00a-12:00a

2 Reaching across Arizona to provide comprehensive quality health care for those in need

DCS Update - Therapeutic Foster Care - Standard Work - Welfare Initiatives

Mike Faust - DCS

3 Reaching across Arizona to provide comprehensive quality health care for those in need

RBHA Processes

• Child is approved for higher level of Care but no beds are available

• Rapid Response within 72 hours for Kinship

4 Reaching across Arizona to provide comprehensive quality health care for those in need

Data Presentation

5 Reaching across Arizona to provide comprehensive quality health care for those in need

Behavioral Health Utilization and Timeframes for Foster Children

• Quarterly deliverable and meeting schedule now correspond

• Next deliverable is due February 15th

• Next meeting is March 1st

• Reminders

o Quarterly deliverable is specific to foster children

o Supporting narrative needs to be complete

6 Reaching across Arizona to provide comprehensive quality health care for those in need

Penetration

7 Reaching across Arizona to provide comprehensive quality health care for those in need

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

1/1/2017 – 3/31/2017

4/1/2017 – 6/30/2017

7/1/2017 – 9/30/2017

10/1/2017 – 12/31/2017

1/1/2018 – 3/31/2018

Pen

etra

tio

n R

ate

Fost

er C

are

Enro

llmen

t

AzCH Enrollment SHCA Enrollment MC Enrollment

AzCH Penetration Rate SHCA Penetration Rate MC Penetration Rate

Crisis Services

8 Reaching across Arizona to provide comprehensive quality health care for those in need

0

10

20

30

40

50

60

1/1/2017 – 3/31/2017

4/1/2017 – 6/30/2017

7/1/2017 – 9/30/2017

10/1/2017 – 12/31/2017

1/1/2018 – 3/31/2018

Avg

. Min

ute

s

AzCH Avg. Dispatch Time AzCH Avg. Mobile Team Time SHCA Avg. Dispatch Time

SHCA Avg. Mobile Team Time MC Avg. Dispatch Time MC Avg. Mobile Team Time

Rapid Response

9 Reaching across Arizona to provide comprehensive quality health care for those in need

0

20

40

60

80

100

120

0

200

400

600

800

1000

1200

1400

1600

1800

1/1/2017 – 3/31/2017

4/1/2017 – 6/30/2017

7/1/2017 – 9/30/2017

10/1/2017 – 12/31/2017

1/1/2018 -3/31/2018

Avg

. Ho

urs

# o

f R

R

AzCH # of RR SHCA # of RR MC # of RR

AzCH Avg. RR Time SHCA Avg. RR Time MC Avg. RR Time

HCTC Utilization

10 Reaching across Arizona to provide comprehensive quality health care for those in need

0

50

100

150

200

250

300

350

400

450

0

10

20

30

40

50

60

70

80

90

1/1/2017 – 3/31/2017

4/1/2017 – 6/30/2017

7/1/2017 – 9/30/2017

10/1/2017 – 12/31/2017

1/1/2018 – 3/31/2018

Avg

. Day

s

Tota

l Mem

ber

s

AzCH # in HCTC –CMDP SHCA # in HCTC –CMDP MC # in HCTC –CMDP

AzCH Avg. Length of Stay –CMDP SHCA Avg. Length of Stay –CMDP MC Avg. Length of Stay –CMDP

HCTC Utilization

11 Reaching across Arizona to provide comprehensive quality health care for those in need

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

1/1/2017 – 3/31/2017 4/1/2017 – 6/30/2017 7/1/2017 – 9/30/2017 10/1/2017 – 12/31/2017

1/1/2018 - 3/31/2018

HC

TC %

Enro

llmen

t

AzCH Enrollment SHCA Enrollment MC Enrollment

AzCH % SHCA % MC %

Respite Utilization

12 Reaching across Arizona to provide comprehensive quality health care for those in need

0%

5%

10%

15%

20%

25%

30%

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

1/1/2017 – 3/31/2017 4/1/2017 – 6/30/2017 7/1/2017 – 9/30/2017 10/1/2017 – 12/31/2017

1/1/2018 - 3/31/2017

% R

esp

ite

Enro

llmen

t

AzCH Enrollment SHCA Enrollment MC Enrollment

AzCH % SHCA % MC %

Grievances

13 Reaching across Arizona to provide comprehensive quality health care for those in need

0

2

4

6

8

10

12

14

16

18

20

Oct-17 Nov-17 Dec-17 Jan-18 Feb-18 Mar-18 Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18

AzCH Number of Grievances AzCH Number of Distinct Members SHCA Number of Grievances

SHCA Number of Distinct Members MC Number of Grievances MC Number of Distinct Members

Newly Enrolled CMDP Members At least one behavioral health service during the reported month for members in their six months of enrollment in CMDP

14 Reaching across Arizona to provide comprehensive quality health care for those in need

0%

20%

40%

60%

80%

100%

2017-06 2017-07 2017-08 2017-09 2017-10 2017-11 2017-12 2018-01 2018-02 2018-03 2018-04 2018-05

Jacob’s Law

15 Reaching across Arizona to provide comprehensive quality health care for those in need

Next Meeting – March 1st

16 Reaching across Arizona to provide comprehensive quality health care for those in need