quasicon 2014, "the embedded librarian: reference services in the trenches"
DESCRIPTION
This was a presentation as part of the UMSI student ALA QuasiCon 2014. QuasiCon is an un-conference conference which consists of a mixture of presentation, lightning talks, and discussion sections. I presented research I had done on embedded librarians for my class on "Information Resources and Services". The keynote speaker actually addressed the same topic, so we complimented each other quite well. The research I did on embedded librarianship actually fed into my passion for fieldwork in UX, especially fieldwork where the researcher works side by side with the user.TRANSCRIPT
The Embedded Librarian: Reference Services in the Trenches
Jackie Wolf
65% Drop in Reference Transactions
Fundamental Change in Access to Information
Information is physical
Information is everywhere!!!
Solution: “Embedded Librarianship”
Become Part of the Mental Process
Information may be virtual, but students still want a physical service.
Students vs Faculty
Physical Location = Common Ground
Physical Location = Independence and Flexibility
Physical Location= Alternative Funding Sources
Conclusion
To serve users librarians need to be where their users are, and where their users work.