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    INSTITUTE OF INNOVATION IN TECHNOLOGY AND MANAGEMENT

    QUESTION BANK

    BBA FIFTH SEMESTER - VALUES & ETHICS IN BUSINESS (BBA-301)

    Short Answer Type Questions

    UNIT-I (Introduction, Management of Ethics)

    Write short notes on:1. Values

    2. Ethics

    3. Morality

    4. Indian managers and their value systems5. Terminal values and Instrumental values

    UNIT-II (Corporate Social Responsibility & Consumer Protection)

    Write short notes on:

    1. Corporate Governance2. Corporate Management

    3. Consumerism

    4. Measuring social transformation5. Consumer Protection Act

    6. Corporate Social Responsibility

    UNIT-III (Understanding Progress, Results & Managing Transformation; Understanding

    Success)

    Write short notes on:1. Progress

    2. Results

    3. Transformation4. Change Management

    5. Managing transformation

    6. Shared vision

    7. Tunnel vision

    UNIT-IV (Knowledge & Wisdom, Stress Management, Concept of Dharma & Karma Yoga)

    Write short notes on:1. Stress

    2. Kaizen

    3. TQM4. Gita Karam Yoga

    5. Detached involvement

    6. Karamyog7. Holism

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    8. Satayam Shivam Sundaram

    Long Answer Type Questions

    UNIT-I (Introduction, Management of Ethics)

    1. Differentiate between values and ethics. How do values shape human behaviour.

    2. What are the different perspectives for understanding values.

    3. Explain the different sources of values.

    4. Explain value based behaviour of managers in various business spheres.

    5. Explain Terminal and Instrumental values. How does value system develop in an

    organization.

    6. How are values of an Indian manager at variance with values of a Western manager.7. Explain a few managerial principles which are primarily based on ethics & values.

    8. Discuss in detail the statement that Business ethics & values sometimes pose a serious

    issue when confronted with economic rationalization.

    9. Explain different phases of development of ethics.

    10. What are benefits of managing ethics at workplace.

    11. Explain the significance of ethics in business planning and decision making.

    12. What are the benefits of business ethics. What are the barriers to business ethics and how

    can they be overcome.

    13. Explain the concept of Hierarchism with suitable example. What is its need and

    importance.

    14. Explain in detail ethical issues in business. Explain what constitutes unethical behaviour.

    15. What is the philosophy of Vedanta. How can organizations enhance values by

    incorporating the philosophy of Vedanta.

    16. Explain basic principles of Indian ethos of Vedanta and its application in management.

    UNIT-II (Corporate Social Responsibility & Consumer Protection)

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    1. What do you understand by the term Social Responsibility of Business. Is profit

    maximization the managements sole responsibility.

    2. An organizations role is not limited only to earn profits. It has certain responsibilities

    towards its shareholders, customers, employees, and the community. Discuss the different

    responsibilities of an organization in society.

    3. Explain the various arguments for CSR and against CSR.

    4. Discuss how business affects and is affected by its internal & external environment.

    5. What are the objectives of Corporate Governance. Explain the history of Corporate

    Governance in India.

    6. How is Corporate Governance ensured in India. Explain the benefits of good Corporate

    Governance.

    7. Explain the salient features of various codes/reports on Corporate Governance in India.

    8. What are the unethical practices in Sales, Marketing, and Technology. What measures can

    be taken for consumer protection.

    9. What do you understand by Consumerism. Explain the ethical issues related to advertising

    targeting children.

    10. What is the need for Consumer protection. What are the rights and responsibilities of a

    consumer.

    UNIT-III (Understanding Progress, Results & Managing Transformation; Understanding

    Success)

    1. What is meant by Measuring Progress with reference to business administration.

    2. What are the various functions or dimensions of progress and results.

    3. Explain the concept of Managing Transformation. What role does Shared Vision play in

    business transformation.

    4. Explain the process of Business Transformation. What is the need for and challenges in

    Business Transformation.

    5. What is the process of Change Management. Explain the Force Field Analysis model of

    Change Management.

    6. Explain the various factors in resistance to change. How can resistance to change be

    overcome.

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    7. Explain the various principles of Change Management. Differentiate between Change and

    Transformation.

    8. What is success. Explain the different principles for achieving competitive success in

    business.

    9. What are the different components of success. Discuss the various pre-requisites for

    creating a blueprint for success.

    10. Discuss the success stories of some business gurus you admire.

    UNIT-IV (Knowledge & Wisdom, Stress Management, Concept of Dharma & Karma Yoga)

    1. Differentiate between Knowledge and Wisdom. How is a Knowledge Worker different

    from a Wisdom Worker.

    2. Describe the contribution of Peter Drucker to the field of Knowledge Management.

    3. What measures can be taken to promote knowledge sharing in organizations.

    4. Explain the forms of knowledge and the process of knowledge management.

    5. Differentiate between Knowledge Management and Wisdom management.

    6. Explain in detail Wisdom Based Management.

    7. The present day stress is technology driven. Explain this work stress in the light of

    organization demands and also suggest institutional measures for overcoming the stress.

    8. What is stress. Explain the causes and consequences of different types of stresses.

    9. Describe the different methods which can be adopted to reduce stress. What is the role of

    detached involvement in stress management.

    10. Explain the concept of Dharma. Describe the different kinds of karma.

    11. The teachings of GITA with regard to Nishkam Karma are against the interests of the

    modern day target oriented business manager. Explaining the meaning and importance of

    Nishkam Karma Yoga, comment on this statement.

    12. How does Nishkam Karma liberate a man in action. Explain in the context of role of a

    senior business manager.

    13. Explain whether or not is the principle of Detached Involvement contradictory to the

    concept of Sakam Karma.

    14. Distinguish between Nishkam Karma and Sakam Karma.

    15. What is Quality. Explain the concepts of Kaizen and Quality Circles.

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    16. Describe the salient features of Total Quality Management. How is it different from

    Statistical Quality Control.

    17. What are the principles of TQM. What are the obstacles to implementation of TQM.

    18. What are various tools/techniques of Total Quality Management.

    19. Explain the concept of Quality of Life. Describe the various domains of QOL.

    20. Discuss the various parameters/steps that would lead to maintenance of Quality of Work

    Life in organizations. What is the importance of QWL.

    21. What are the various problems encountered in improving the Quality of Work Life. What

    are the benefits of improving work-life balance.