questionaire for project on dish tv
DESCRIPTION
questionaire for summer project on dish tv. for customer satisfactionTRANSCRIPT
1) How much are you satisfied with your new DTH (Dish TV) connection?a) Not Satisfied b) Just satisfied c) Satisfiedd) Extremely Satisfied
2) What promoted you to go for DISH TV?a) Good Brandb) Great Discountc) Value for Moneyd) All the above
3) Where did you purchase the Dish TV Connection?a) Dealer Pointb) Promotional activityc) Booked onlined) Others
4) Prior to Dish TV which connection you were using?a) Videoconb) Airtelc) Reliance Digital TVd) Tata Skye) Sun DTHf) Local Cable
5) What prompted you to change the existing connection?a) Existing connection is Expensiveb) Unhappy with existing connection customer servicec) Others
6) What is the Unique Selling Point which attracted you most?a) Recording Facilityb) Life time warrantyc) Good Customer Serviced) Good value for moneye) Highest Regional Content
7) Will you refer the Dish Tv your friends and relatives ?a) Yesb) Noc) Can’t Say
8) Weather the promoter who has explained you about the product explained you all the features about the dish tv?a) Yesb) No
9) Weather the promoter had cleared all your doubts regarding the product?
a) Yesb) No
10) Overall how will you rate your interaction with the promoter?a) Badb) Averagec) Goodd) Extremely Good
11) How will you rate your overall buying expereiance of dish tv?
a) Badb) Averagec) Goodd) Extremely Good