questioning techniques (training of trainers)
TRANSCRIPT
QUESTION TECHNIQUES
TEACHING QUESTION Teaching questions are used with new information that has not yet been taught
They make the learner think and reason out answer based on their experience, observation and information they already have.
TESTING QUESTION A testing question tests prior knowledge and recall of information previously given
USE OF TACHING & TESTING QUESTION
INTRODUCTION
DEVELOPMENT
CONSOLIDATION
Some Teaching Some Testing
Mainly TeachingSome Testing
Only Testing
BAD QUESTION TECHNIQUE
• Unclear Questions
• Multiple Questions
• Confusing Questions
•Guessing Questions
•Closed Questions
•Answer in Questions
TECHNIQUES FORASKING QUESTIONS
DIRECT
OVERHEAD
REFERAL
REVERSAL
WHEN A QUESTION IS ANSWERED INCORRECTLY
•Acknowledge Response-Never say: No that is wrong
•Rephrase / Recap the question
•As for help from other delegates
•Give the correct answer, if group cannot respond
•Check all learners understand
WHEN A ANSWER IS PARTIALY CORRECT
•Identify the correct part-praise & confirm
•Allow the learner to reason the reason the remainder of
the answer
•Re-phrase if necessary
WHEN A QUESTION IS NOT ANSWERED
Prompt them
Rephrase
Re-cap if necessary