questionnaire employee satisfaction hari
TRANSCRIPT
PROJECT ON
A STUDY ON THE EMPLOYEE SATISFACTION OF KSRTC IN
KOTTAYAM
Questionnaire for the Study
Dear Respondent,
I am HarikrishnaBabu student of MBA from KVM CE & IT working on a project “A Study on the Employee Satisfaction of K.S.R.T.C in Kottayam”. I request you to fill the questionnaire as a part of my study. Information provided by you will be kept confidential and will be used only for research work. Thanks in advance.
SECTION 1
Name:
Please tick mark
I. Age: Below 25 26-35 36-45 above46
II.Gender: Male Female
III.Qualification: UG Graduate PG
IV.Occupation: Professional Business man Other
V.Monthly income: up to 10,000 10,000 to 17,00017,000 to 25,000 above 25,000
VI. How many years have you been with the Corporation?
Less than a year 1 - 3 years 4 - 6 years 4 - 6 years
More than six years
SECTION 2
1. Are you satisfied with the working condition of the Corporation?
Extremely Dissatisfied Very Dissatisfied
Somewhat Dissatisfied Neutral
Somewhat Satisfied Extremely Satisfied
2. Are you satisfied with your position at (corporation)?
Extremely Dissatisfied Very Dissatisfied
Somewhat Dissatisfied Neutral
Somewhat Satisfied Extremely Satisfied
3. How is the physical working condition in the Corporation?
Excellent Very Good Good Average Poor
4. How flexible is the corporation with respect to your family responsibilities?
Very inflexible Somewhat inflexible
Neither Somewhat flexible
Very flexible
5. Have you ever observed or experienced any of the following forms of
discrimination or harassment at this company?
Racial discrimination Sexual harassment
Gender discrimination Sexual orientation discrimination
none observed
6. Which of the following factors which motivates you most?
Salary Increase Promotion
Motivational talks Recognition
Leave
SECTION 3
A. Do you think your work is according to your qualification and skills?
Yes
No
B. Are you satisfied with the working hours at K.S.R.T.C?
Yes
No
C. Do you have necessary authority to perform your duties effectively?
Yes
No
D. Does your corporation organize any training programs for the employees?
Yes
No
E. Does the employees share experience to help each other?
Yes
No
F.Does the senior officers involve employees in the managing decisions?
Yes
No
G. Does the depot provide medical facility for employees?
Yes
No
H. Are you satisfied with the welfare facilities provided to the employees by the
K.S.R.T.C?
Yes
No