questions you should be asking your cloud service provider
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Questions You Should Be Asking Your Cloud Service ProviderJamie Tischart| CTO Cloud | SaaS, Intel Security
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When Vetting a Cloud Service or SaaS Provider
Don’t make assumptions on what security is and isn’t included.
Perform in-depth reviews of the terms & conditions.
Each service will usually have different T&C’s, so review them all.
Find out how they handle data security and
privacy.
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Security Questions
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Do you outsource any of your
data storage?
Who has access to my data, both physically and virtually?
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How do you handle legal
requests for data review?
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What is your data architecture, and how is my data isolated from your other customers?
How and when is my data
deleted?
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What certifications and
| or third-party audits are
performed on your service?
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Privacy Questions
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What data do you collect from my
organization, and how is it kept
private?
What is that data used for?
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How long do you retain that
data?
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Do you encrypt the data in any manner?
Where is the data
stored?
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Do you roll up data and transmit it to other internal or
external entities, and if so,
how is it transmitted and to where?
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Operational Questions
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What is your database and
storage architecture redundancy
model?
What is your backup frequency?
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What is the recovery time
from failure: minimum,
average, and maximum?
How can I access or download my data from your service?
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Do you provide any analytic tools for my data?
In the event of data
corruption, what is the maximum data loss that I can
expect?
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Conclusions• Do the groundwork. Review all of
your contracts. • If guarantees and offers are not clear,
ask for clarification.
• Be sure to know the security, privacy and operational practices and guarantees.
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For more information
www.intelsecurity.com/cloudsecurity
Follow me: @Tischart
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