quick, creative ways to energize your business continuity management program

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April 22-24, 2013 • Sheraton San Diego Hotel & Marina Quick, Creative Ways to Energize Your Business Continuity Program Presented by:

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Tired of the same old presentations and exercises? Putting a creative spin on business continuity can create momentum for your program and engage people in unexpected ways. Interactive activities can not only increase business continuity awareness and adoption and facilitate exercises, but they'll also help you inspire support among your stakeholders, and and build enthusiasm for your program.

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Page 1: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

Quick, Creative Ways to Energize Your

Business Continuity Program

Presented by:

Page 2: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

Lootok is the Hopi word for “The Day After Tomorrow.”

Our mission is to help

companies optimally manage and respond to threats.

Who is Lootok?

Page 3: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

Program Branding Cognitive Learning

Techniques

Activity-Based Data Collection

How can we do business continuity differently?

Page 4: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

Agenda

!   How do people learn?

!   What are some fun, but effective ways I can train my team?

!   What are some quick tools I can use to facilitate exercises?

!   How can I increase awareness and adoption of my program?

!   Q&A

Page 5: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

Does making it interesting make a difference?

Page 6: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

20% of what we hear

10% of what we read

30% of what we see

50% of what we hear & see

70% of what we say or

write

90% of what we do or

interact with

Page 7: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

Training

Page 8: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

Page 9: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

Friendly competition can be a catalyst for learning. Quiz people in teams.

Annual  review                32  

If  operations  change  (processes)                29  

If  there  is  a  change  to  your  structure  (roles)                13  

If  there  is  a  location  change                      11  

Page 10: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

Involve people in their learning process. Go beyond show & tell.

Page 11: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

Customize boards for specific teams or departments. Repurpose classic games.

Page 12: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

Page 13: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

BCM Mad Libs guide groups to concoct their own worst-case scenarios.

Think outside of the box.

Page 14: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

Crisis Cards help validate procedures and facilitate buy-in. Evaluate mini scenarios.

Page 15: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

Page 16: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

BCM: For the risks you can see, and the ones you can’t. Theme: Nature Meets Humankind

Page 17: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

BCM helps us get through any incident. Theme: Weather the Storm

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Page 18: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

Theme: Weather the Storm

Page 19: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

Learn to navigate

rocky waters.

Unforeseen circumstances

can derail even a good plan.

That’s why exercises are so important. Practice gives

us the experience we need to

stay on course.

All Hands on Deck.BCM 2013

Are you aware of the risks in your environment? Actively monitoring and responding to key threats can prevent a minor issue from evolving into a crisis.

All Hands on Deck.

Keep

an eye out for threa

ts.

BCM 2013

Get on board with BCM.

Our future success depends on our ability to keep afloat during an incident.

Proper planning helps your site build resiliency, so you can keep sailing when the waves get rough.

All Hands on Deck.BCM 2013

It takes a team to get through a crisis. Theme: All Hands on Deck

Page 20: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

Theme: All Hands on Deck

Include sanitized materials here

Page 21: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

Like everything else in life, BCM needs to be publicized as a brand in order for people to pay attention to it. Creating a unique brand identity for BCM at your company brings personality to business continuity and presents the program as an opportunity for personal and organizational empowerment.

Branding, Certificates and Swag

BCM empowers us to protect our organization. Theme: Masters of Disaster

Page 22: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

Learn business continuity principles, while having fun.

Masters of Disaster Board Game

Page 23: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

Creative Resources

! Lootok’s Blog: http://www.lootok.com/blog

! iStock Photo: http://www.istockphoto.com/

! Gamecrafter: https://www.thegamecrafter.com/

!   PowerPoint Game Templates: http://powerpointgames.wikispaces.com/PowerPoint+Game+Templates

! Gamestorming by David Gray, James Macanufo & Sunni Brown

! The Power of Co-Creation by Venkat Ramaswamy & Francis Gouillart

! Made to Stick by Chip Heath & Dan Heath

! Brain Rules by John Medina

Page 24: Quick, Creative Ways to Energize Your Business Continuity Management Program

April 22-24, 2013 • Sheraton San Diego Hotel & Marina

Sean Murphy President

& CEO

Alison Kashin Chief Creative &

Technology Officer

Iris Chung Director of Strategic Communications

228 Park Avenue South #25440 New York, NY 10003

646.961.3684 [email protected]