ISO 8000 Standards Series in a Nutshell

Liason Report from NA 60-30-1-1 “Qualtät industrieller Daten”, updated 2013-04-15

Rainer Schrundner

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What is ISO 8000

ISO 8000 is about Data Qualitywhereas ISO 9000 is about Process Quality.

Currently several standards of the 8000 series are released, several tens of standards are in work and about 100 standards for the different industries and applications are more or less formally proposed as work items.

Initially the focus of ISO 8000 was limited to „Product Catalog“ data, but in-between the focus is expanding more and more covering the master data in all business processes.

Major basis for the standards are the “15 Quality Dimensions” from Prof. Wang and their application for different use cases.

-xx common for all data-1xx special for master data

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ISO 8000 ontology

Part 1 : Scope , Justification and principles

Part 3 Taxonomy : ISO 8000 parts & other standards relationships

Part 8 Information and Data Quality Measuring

Part 9 Information data quality relationship

with other standards

Part 20 Data Quality: Provenance

Part 30 Data Quality Accuracy

Part 40 Data Quality Completeness

Part 50 Data Quality management

framework

Part 60 Information & Data Quality Process

Assessment

Part 100 Master data: Exchange of characteristic

data: Overview

Part 10 Data Quality Syntax, semantic encoding, and conformance to data

specification

Part 120 Master data: Exchange of characteristic

data: Provenance

Part 130 Master data: Exchange of characteristic

data: Accuracy

Part 140 Master data: Exchange of characteristic

data: Completeness

Part 150 Master Data Quality management

framework

Part 311 Guidance for the application of

PDQ-S

Part 2 Vocabulary

Characteristics or Data quality dimensions

RequirementsSyntax SemanticsPragmatics Measurements methods

Management methods

Introduction

Vocab. / Onto

General concepts & definitions

Specialized concepts & definitions

Management framework

Usage guides

Part 110 Master data: Exchange of characteristic

data: Overview

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What is ISO 8000

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15 Quality Dimensions

The “15 Quality Dimensions” from Prof. Wang are a major basis for the ISO 8000 standards series.

accuracy objectivity Believability Reputation

Accessibility Access security Relevancy Added-Value

Timeliness Completeness Amount of data Interpretability

Ease of understanding

Concise Representation

Consistent representation

Category Measurable Concept

Intrínsic Accuracy, Objectivity, Believability, Reputation

Accesibility Accessibility, Access security

ContextualRelevancy, Added-Value, Timeliness,

Completeness, Amount of data

RepresentationalInterpretability, Ease of understanding, Concise

Representation, Consistent representation

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Maturity of ISO 8000

Some standards are released, and the „15 Quality Dimensions“ are not questioned any more as basis for all standards. Challenge is how to implement these “dimensions”.

Compared to the ISO 9000 series the ISO 8000 series is at a state where the ISO 9000 series was in ~1990.

There are huge crowds working on ISO 8000 all over the world. Need for data quality standards in todays highly integrated processes and their huge amounts of data and challenges for data quality and financial interests from software vendors and consultants are pushing ISO 8000.

It is to expect that within few years the standards are sufficiently stable and established so that we will face questions and pressure from customers about our data quality in regard of ISO 8000 in ~2-5 years (personal estimation based on current maturity of the standards set).

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Outlook - Expected Importance of ISO 8000

With todays expection it is likely that ISO 8000 will by far not reach the formal importance of ISO 9000 for companies.

Reasons:1. It seems much more difficult to make money in consulting and certifying for ISO

8000 –having mainly the “poor” IT and PDM specialists as contacts- whereas for ISO 9000 the consultants counterpart in the companies is the management deciding over the processes and the budget.

2. More critical attitude of companies having already spent a lot of money for ISO 9000 certifications promotion of self-auditing and self-declared conformity

However it is to expect that some customers will in some years start to insist on external certifications for ISO 8000.

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Outlook - Expected Importance of ISO 8000especially for DIN NA 043-01-31 and EDIFICE ADC

- The physical material flow and its marking is currently not in the scope of ISO 8000.

- Awareness for Data Quality will increase together with the application of ISO 8000, and on long term it is likely that the data quality on the physical delivery will come in focus once the issues with the data quality of the virtual data flow are addressed.

- On short term there is no impact from ISO 8000 on machine readable marking.

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Update 2013-04-15:Data Management is increasingly in focus: New work item: Parts 8000-6x: Information & Data Quality Management Process AssessmentDIN 060-30-04-01 is mandated to prepare draft of 8000-63 Measurement Framework