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ang ng an uccee ng n er ny on ons

Tammy Aagard

University of Wyoming

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The Fable of

e engu ns

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Eight Step Process of SuccessfulChangeSet the Stage

1. Create a Sense of Urgency2. Pull together the Guiding Team

Decide What to Do3. Develo the Chan e Vision and Strate

Make it Happen4. Communicate for Understanding and Buy-in5. Empower Others to Act6. Produce Short-Term Wins

7. Dont Let UpMake it Stick

8. Create a New Culture

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Create a Sense of UrgencyHelp others see the need for change

and the importance of acting immediately

Gather and Present

Your Facts

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Pull Together a Guiding TeamMake sure there is

a powerful groupguiding thechange one with

skills, credibility, communicationsability, authority, analytical skills anda sense of urgency

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Identifying the Penguin TeamWhat strengths does each member bring tothe team?

The Head Penguin

Decision-makerDelegatorEnough experience to be wise

PatienceNot easily flusteredSmart (but not intellectual heavyweight)

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More PenguinsAlicePractical

AggressiveMakes things happen

Doesnt care about status and treats ever one the same

Impossible to intimidate so dont even try

Smart (but not intellectual heavyweight)

FredYounger

Amazingly curious and creative

Level-headed

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Managing to Strengths

Executing Influencing RelationshipBuilding

StrategicThinking

ce re u y ro essorProfessor (No-No) Alice Head Penguin

Source: Rath, T., & Conchie, B. (2008 ) Strengths-Based Leadership . NY: Gallup Press .

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Decide What to Do

Develop the Change Vision and StrategyClarify how the future will bedifferent from the past and how

you can make the future a reality

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Make it HappenCommunicate for

Understandingand Buy-in

Make sure asmany othersas possibleunderstandand acceptthe vision andthe strategy

Dont Rely on Facts AloneSpeak to the heart and dispelrumors

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Make it HappenEmpower Others

to ActRemove asmany barriers

Enough withthe talk, lets do

something

as poss e sothat thosewho want tomake thevision areality can doso

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Make it HappenDont Let Up

Press harder and faster afterthe first successes

change after change until thevision is a reality

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Make itStick

Create a New CultureHold on to the newways of

e av ng, an ma esure theysucceed, until theybecome strongenough to replaceold traditions

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The Role of ThinkingThinking differently can help change behavior and lead tobetter results

Collect data, analyze it

r s n n or on og c y o c ng p op s n ng

Changed thinking, in turn, can change behavior

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The Role of FeelingFeeling differently can help change behavior MORE andlead to even better results

Create surprising, compelling, and if possible visual

The experiences change how people feel about thesituation

A change in feelings can lead to a significant change in

behavior

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Implications for Your OrganizationFollow the 8 Steps

What is the most challenging for you?1. Create a Sense of Urgency 2. Pull together the Guiding Team3. Develop the Change Vision and Strategy

-. 5. Empower Others to Act6. Produce Short-Term Wins7. Dont Let Up8. Create a New Culture

Dealing with No Nos in your Organization

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Dont forget to safeguard yourpenguins!

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Questions?

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Kotter, J. & Rathgeber, H. (2005) Our Iceberg is Melting: Changing and Succeeding

Under Any Conditions . NY: St. MartinsPress.

Rath, T., & Conchie, B. (2008 ) Strengths-Based Leadership . NY: Gallup Press.