r2 medscan ppt
TRANSCRIPT
May 30, 2010
R2 MEDSCAN SOLUTIONS PVT LTDPUNE _ INDIA
PRESENTATION ON TELERADIOLOGY
• ABOUT R2 MEDSCAN SOLUTIONS
• ECONOMICS OF TELE RADIOLOGY
• WORKFLOW
• QUALITY
• SWOT ANALYSIS
• DISASTER RECOVERY MANAGEMENT
• Q&A
INDEX
Cost Cost ArbitrageArbitrage
SERVICESERVICEQUALITYQUALITY
BEST IN CLASSBEST IN CLASS
LOW SET UP SOST
COMPETITIVE RATES
VOLUME PRICING
SECOND OPINION
PATIENT SAFETY
HIPPA COMPLIANCE
JC STANDARDS NON-
DISCLOSURE IT SECURITY
STANDARDS SUB-
SPECIALITY RADIOLOGISTS
SERVICE QUALITY
HIGHER PRODUCTIVITY PER READ
24/7 SEAMLESSCOVERAGE
ON-LINE TECH SUPPORT
What is it for the Customer……What is it for the Customer……
Come for Cost….STAY for QUALITY!!
ECONOMICS OF TELERADIOLOGY
Volume
Price per Study
Transition Consolidation Value Growth
Costs Quality Efficiency
Ramp-up attaining basic service levels
Faster turnaround times, Management information, Controls
Systems Re-engineering, Unit Transaction Pricing based billing
Aug- Sep- Oct- Nov- Dec- Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- Dec- Jan- Feb- Mar- Apr-
5,000
10,000
15,000
20,000
25,000
30,000
35,000
Vol
umes
Jan’10 to Dec’11
10
20
30
40
50
60
70
Pric
e P
er S
tudy
The Cost per study comes down by 2.5% for every 100 studies of Volume increase!
Per Study Price
SETUP
COST
SAVINGS CASE STUDY FOR CLIENT IN TRINIDAD
MODALITY R2 MEDSCANRATE
TRINIDAD MARKET
RATE
BENEFITS OF R2 MEDSCAN
MRI TT $ 200 TT $ 450 – 600 AVL IN REPORTS IN 72 Hrs
CT TT $ 250 TT $ 400 - 425 US TRAINED – SUB SPECIALITY
US TT $ 200 TT $ 300- 350 STRONG PEER REVIEW
CURRENT SOLUTION
BENEFITS FOR OUTSOURCING TO R2 MEDSCAN SOLUTIONS
• TT$ 450 x 15 x 22 days = TT$ 148,500 PM x 12 = TT$ 1,782,000
• CYCLE TIME TAKEN TO GET THE MRI REPORTS = 4-6 WEEKS
• TECHNOLOGY USED TO SEND STUDIES TO MRI RAD = CDs / DVDS
• WITHIN TRINIDAD – LIABILITY
• TT$ 200 x 15 x 22 days = TT$ 66,000 PM x 12 = TT$ 792,000 (SAVINGS -990,000 ~~~~~~~~~ 55.55%
• CYCLE TIME TAKEN TO GET THE MRI REPORTS = 24 - 72 HRS
• TECHNOLOGY USED TO SEND STUDIES TO MRI RAD = eRAD PACS (10 mins Flat)
• US TRAINED RADIOLOGISTS
• PEER REVIEW DONE BY AMERICAN BOARD CERTIFIED RADIOLOGIST
Annual Savings 990,[email protected]%
Total Read Spend
Compliance – HIPPA / Others
IT – Data / Voice / Security
Skills – RAD / NC / FT / P2P
PACS – Workflow Software
Business Dev / Customer Service
Malpractice Insurance
Hospital Credentialing / MoH
Due-Diligence
Building BlocksBuilding Blocks
FRONT ENDOPERATION
S
BACK-ENDOPERATION
S
WORKFLOW
eRAD PACS
R2 RADIOLOGIST
R2 RADIOLOGIST
R2 RADIOLOGIST
SOUTH CAROLINA DATA CENTRE
R2 READING CENTRE IN PUNE
R2 SERVERS
WORFLOW
COORDINATION
REAL TIME MONITORING OF READS STUDY/hr
VOLUME & CYCLE TIME - MODALITYWISE
Discrepancy reportedBy the hospital
The report is reviewed by the chiefRadiologist.
Informs the reporting radiologist.Demands an explanation.
Reporting Radiologist reviews the Study again.
Confirmsdiscrepancy?
Submits a written explanation to the Chief Radiologist
Chief radiologist providesa written explanation
To the hospital
Chief Radiologist reviewsStudy once again.
Anydiscrepancy?
Open Discussion betweenChief Rad & reporting Rad
Conclusion
DISCREPANCY HANDLING PROCEDURE
DISASTER RECOVERY MANAGEMENT
Teleradiology Project Transition Methodology
Process mapping
Planning & Contracting
2-4 weeks
TransitionOngoing
Post-Transition
Scanner & Req
InternetStatic IP Address
eRAD PACS Server
ConfigureNetwork Links
GO LIVE
(initial batch)
CO
MP
LET
E T
RA
NS
ITIO
N
Pro
cess
and
Sof
twa
re I
mpr
ovem
ents
FURTHER SAVINGS
$$$
8-16 weeks
Preparation
FACT FINDING BEFORE A READING SERVICE
Hospital Name(s): Address: Phone: Estimated Volume Coverage Hours (weekends / holidays): TATS Preliminary vs. Final PRICING IT Connection / Day time Support: Access to Facility PACS systems: Yes No
ON-SITE CONTACT(S) Radiology Group Name or Chief Rad. Phone and
Email QA Operational Issues
Radiology Director Name, Phone, & Email Admin Contact / Credentialing Coordinator IT Contact / Network / PACS ADMIN
Daytime Night Time
DAY TIME CONTACTS, PHONE & FAX CT : US MRI ER
FAX # TO SEND REPORTS Billing information & type
Operations: Process MapHospital Site / Night Coordinator / First Touch / P2PHospital Site / Night Coordinator / First Touch / P2P
Hospital Site RADIOLOGISTWorkflow Coordinator
Start
NC Co-ordinates with Hosp Site Tech or ER Nurse and ensures that Images / Req is sent. Repeated Follow ups & escalation
Req. Printed (RIS) of the Hospital
Tech hits ‘SEND’ : Images go to eRAD
(PACS)
P2P Staff access the RAD Ureach VAL + eRAD + P2P server
Patient is Sick / Met with Accident
ER Doctor orders study
Patient Goes to Scan – CT / DX / MRI / MRA /
US / VQ SCAN
Tech does SCAN - Faxes the Req to eFax
server
P2P staff Matches the Request (REQ) & Images based on foll Parameters:2.Patient Name3.Modality4.Patient ID
Radiologist reads the report
FT (FIRST TOUCH)
FT Staff puts the •Three letter Inst Code• Study Count• Body Partand allots to specialties & converts the status in e-RAD to VIEWED. Then they set the priorities according to WCs
Wait for 10 mins for• Req comes w/o image
• Image w/o Req• Both Image & Req
•w/o Image count
If any of the above condition /s arises, then the respective C/F have to be sent to the hospital site .
Yes
NO Keep monitoring the image count , reconcile periodically & change the status based on full download from VIEWED to READ.
STOP
Overall role is as follows:2.Prioritize the hospital 3.Critical TAT monitoring and flag off cases which needs immediate attention.4.Shift In-charge: Overall Supervision & escalation
Please contact
R2 MEDSCAN SOLUTIOND PVT LTDEmail: [email protected] Flr, A Snehal Classique,Behind Hotel Pride Executive,Shivajinagar, Pune-411 005Cell: +91 9730704462