Title

Radon Monitor Userrsquos GuideAccurate Reliable EconomicalModel 1027

ii

Userrsquos Guide Continuous Radon Monitorcopy Copyright 2017 by Sun Nuclear Corporation All rights reserved

The information contained in this manual is copyrighted and all rights reserved by Sun Nuclear Corporation Copying duplicating selling or otherwise distributing any part of this product without the prior written consent of Sun Nuclear Corpo-ration is prohibited

Sun Nuclear Corporation reserves the right to make periodic modifications to this document without obligation to notify any person or entity of such revision

This manual is written for

Software version 1001

Continuous Radon Monitortrade is a trademark of Sun Nuclear Corporation Other trademarks or trade names are the property of their respective owners

Document 102711 Rev H 28 August 2017

Sun Nuclear Corporation3275 Suntree BoulevardMelbourne FL 32940 USA+1 321-259-6862wwwsunnuclearcom

ii

Userrsquos Guide Continuous Radon Monitorcopy Copyright 2017 by Sun Nuclear Corporation All rights reserved

The information contained in this manual is copyrighted and all rights reserved by Sun Nuclear Corporation Copying duplicating selling or otherwise distributing any part of this product without the prior written consent of Sun Nuclear Corpo-ration is prohibited

Sun Nuclear Corporation reserves the right to make periodic modifications to this document without obligation to notify any person or entity of such revision

This manual is written for

Software version 1001

Continuous Radon Monitortrade is a trademark of Sun Nuclear Corporation Other trademarks or trade names are the property of their respective owners

Document 102711 Rev H 28 August 2017

Sun Nuclear Corporation3275 Suntree BoulevardMelbourne FL 32940 USA+1 321-259-6862wwwsunnuclearcom

iii

PrefaceDescription

The Model 1027 Professional Continuous Radon Monitor is an electronic device that uses a diffused-junction photodiode sensor to measure the concentration of radon gas

The unit is operated using mains power and includes a 9-volt battery for backup power A numerical display shows the average radon gas concentration

The Model 1027 has been evaluated and accepted bybull National Radon Safety Board (NRSB) Device code 31807 Group Code CRbull National Environmental Health Association National Radon Proficiency

Program (NEHA-NRPP) Device Code 223 Group Code 4

Health and Safety Instructions

To protect Continuous Radon Monitor performance and cable insulation never pull on a cable to disconnect it Always grasp the plug or connector

Do not permit water or any other liquids to spill onto the instrument

For instructions to report health or safety related concerns see Reporting Health or Safety Related Issues or Concerns on page 36

WARNING To avoid risk of electric shock this device must only be connected to a supply mains with protective earth (ground)

WARNING Never use the radon monitor in an area that could contain explosive gases A spark from inside the device could ignite an explosion

iv

Preface iiiDescription iiiHealth and Safety Instructions iii

Introduction 1Parts 1

Options and Accessories 1

Setup 3Unpack 3Set Up Hardware 3

Set Up Thermal Printer 3Set Up Software 5

Prerequisites 5Install Software 5

Set Up Communication 5Using Serial Port 6Using USB to Serial Adapter 7

Operation 12Set Up 12Clear Memory 13Conduct Test 13Display Results 13

Delayed Results 14Interpreting Results 14Shutting Down 15

Reports 16Thermal Printer Reports 16Computer Reports 17

Prerequisites 17Set Up Report Information 17Transfer Data 18Edit and Print Reports 19Save Reports 19

Support and Maintenance 20Maintaining Hardware 20

Repairs 20Inspection 20

Storage 20Cleaning 20Disposing and Recycling 20Service and Calibration 20Changing Backup Battery 21

Thermal Printer Maintenance 21Rechargeable Battery Pack 21Efficient Printer Battery Use 22Printer DIP Switch Settings 22

Troubleshooting 24Troubleshooting Model 1027 24Troubleshooting Thermal

Printer 25Troubleshooting USB to

Serial Adapter 25Contacting Sun Nuclear Support 28

Support Website 28Warranty 28

Reference 29Hardware Reference 29

Model 1027 29Thermal Printer 31

Software Reference 32Radon Reference 33

Specifications 34Recommended System

Requirements 34Model 1027 Specifications 34

Regulatory Supplement 35Sun Nuclear Corporation

Symbols 35Operator Responsibility 36Reporting Health or Safety

Related Issues or Concerns 36Modifications to Equipment 36Interaction with Other

Electrical Equipment 36

Contents

1 Introduction

Parts

The following parts are shipped with Continuous Radon Monitor Model 1027

Options and AccessoriesThe following accessories can be used with the Model 1027

Part Number Qty Description102730 or102730-RM

1 Model 1027 Professional Continuous Radon Monitor or Model 1027 Professional Continuous Radon Monitor (Refurbished)

741011 1 Power supply 18 VDC 03A100-240 VAC (not shown)

801032Z 1 Cable RS-232 (serial) DB9M to DB9F 6 ft (not shown)

102713 1 Technical Bulletin 12-09 USB Port Troubleshooting (not shown)

0200014 1 Customer Support site introduction letter (not shown)

Figure 1-1 Parts Furnished with PN 102700-0 and 102700-0RM

Table 1 Model 1027 Options and Accessories

Part Number Description102750 Portable thermal printer (see Thermal Printer on page 2)

850029 USB to Serial Adapter

741012 International blade kit for power supply PN 741011

102377 Report Radon Gas Measurement blank

102378 Sign self-adhesive ldquoWarning Closed Building Procedurerdquo

102379 Sign plastic hanging ldquoCaution Radon Test in Progressrdquo

1028130 Sign vinyl static cling ldquoWarning Closed Building Procedurerdquo

1

Thermal PrinterThe optional portable thermal printer PN 102750 is used to print reports after measurements The following parts are included

Figure 1-2 Optional Portable Thermal Printer PN 102750

WARNING Use only accessories that are specifically authorized by Sun Nuclear for use with Model 1027

Number Description850040Z Thermal printer 40 column

022005Z Power supply 6VDC 21 mm plug (not shown)

801008Z Mains power cord for power supply 23 m 125V 5-15 P C13 (IEC Plug to USA style not shown)

750052 Rechargeable battery pack 48V Ni-MH

780374 Connector gender changer-mini 9 M-M (not shown)

801032Z Cable RS-232 (serial) DB9M to DB9F 6 ft (not shown)

850043Z Thermal printer paper roll (see Figure 2-2 on page 4)

Note The impact printer (PN 020030) offered with earlier Model 1027 Radon Monitors is no longer available The replacement is the thermal printer described in Figure 1-2

2

2 Setup

Unpack

Unpack the shipping box and identify the parts See Parts on page 1

Set Up Hardware

Before collecting data with Model 1027 decide how you want to print reportsbull Using the optional thermal printer PN 102750 See Set Up Thermal Printer

belowbull Using a printer connected to a laptop or personal computer This option

requires the Radon Monitor software application See Set Up Software on page 5

Set Up Thermal Printer1 Connect gender changer (PN 780374) to printer serial port

2 Connect RS-232 (serial) printer cable (PN 801032Z) to Model 1027 DATA PORT and to printer gender changer

3 To operate printer on AC power plug power supply (PN 022005Z) into printer power connector Then plug detachable power cord (PN 801008Z) into printer power supply and into a mains power source that matches ratings on power supply

Alternately operate printer from its rechargeable battery

Figure 2-1 Printer Controls and Indicators

Note Save the packing material if you plan to return the Model 1027 for periodic re-calibrations See Thermal Printer Maintenance on page 21

FEED

ON LINEOFF LINEPower switch

Power indicator

3

4 Slide Power switch (on side of printer) to On (I) position (Figure 2-1) Green power indicator turns on and flashes once every second If battery is low indicator flashes once every 12 second

5 To feed printer paper toggle ON LINE button to OFF LINE position (red indicator) then press FEED button It is only possible to feed paper when printer is OFF LINE See Load Printer Paper below

6 When printer paper is in position toggle ON LINE button to ON LINE position (green indicator)

See Table 2 on page 31 for a description of thermal printer indicators

Load Printer Paper

1 Unwrap roll of thermal printer paper (PN 850043Z) and if necessary cut leading edge straight across

Figure 2-2 Loading Printer Paper

WARNING Do not press and hold ON LINE button and FEED button simultaneously for 30 seconds or more This resets internal switches and prevents use of the printer

Note Load thermal printer paper in an area protected from direct sunlight

4

2 Open printer paper cover and place roll of thermal paper edge down in cover Printing surface is on inside of roll

3 Turn on power then push edge of paper into inlet slot at bottom of paper holder until auto-loader catches paper and feeds about 10 cm through paper cutter If necessary keep pressing paper FEED button until paper feeds straight and smoothly

Low Printer Battery IndicationWhen POWER (green) indicator starts flashing once every 05 seconds and printer goes OFF LINE (red indicator) connect AC adapter

If any data is in the memory buffer when POWER indicator starts flashing connect the AC adapter as quickly as possible to prevent data loss then push ON LINE button

Set Up Software

Prerequisitesbull Ensure the computer meets the system requirements in Recommended

System Requirements on page 34bull Administrative rights may be required to install and use the software and to

set up communication between the computer and the Radon Monitor

Install Software1 Download the 1027 Radon Monitor software from the Radon Support

website httpssupportsunnuclearcomradon and save it to your computer or laptop

2 Run the executable file Radon1027_vltXgtexe and follow the on-screen instructions to install the software

Radon 1027 icon appears on the desktop

Set Up Communication

Model 1027 ships with an RS-232 cable (PN 801032Z) that connects to a computerrsquos serial (COM) port This connection allows data transfer from Model 1027 to a computer where you can view edit and print reports

Newer computers have USB ports instead of serial ports In this case an optional USB to Serial Adapter cable is used to connect Model 1027 to the computer A typical adapter has a short cable with a serial connector on one end a USB connector on the other end and a small circuit board molded to the connector

Note When paper is loaded correctly red OFF LINE indicator stops flashing and stays on to indicate printer is still in OFF LINE mode

5

bull To connect Model 1027 to a computer using a serial port and the RS-232 data cable see Using Serial Port below

bull To connect Model 1027 to a computer using a USB port see Using USB to Serial Adapter on page 7

Using Serial Port1 Connect one end of RS-232 data cable to Model 1027rsquos DATA PORT and

other end to computerrsquos serial (9-pin) COM port (Figure 2-3)

Figure 2-3 Connecting Radon Monitor to Computer with RS-232 Serial Cable

2 Double-click the Radon 1027 desktop icon to start the application

If the icon is not visible

bull Click Start gt Programs gt SNC Group gt Radon 1027 or

bull Navigate to the folder where the program is installed (for example CRadon) and double-click the Radonexe file

Application opens with a blank screen (Figure 2-4 on page 7)

On menu bar Get Data menu option is dimmed because a Com Port has not been selected Model 1027 can use Com port 1 2 3 or 4

DATA PORTCOM port

RS-232 data cable

6

Figure 2-4 Application Opens With Blank Screen

3 On computer where RS-232 cable is connected check connector to identify Com port number

4 Click Com Port on menu to display available Com Ports Unavailable Com Ports are dimmed

5 Select Com Port on computer to which RS-232 cable is connected A bullet appears next to selected port (Figure 2-5)

Figure 2-5 Select the Desired Com Port

If you accidentally selected the wrong port select the correct port

Using USB to Serial AdapterSun Nuclear has tested and approved the IOGEAR Model GUC232A USB to Serial Adapter (Figure 2-6 on page 8) This adapter can be purchased directly from Sun Nuclear by ordering PN 850029 or can be purchased at a computer store office supply store or from an internet supplier

Menu bar

Editing area

Message area

Dimmed until Com Port selected

7

Figure 2-6 IOGEAR Model GUC232A USB to Serial Adapter PN 850029

Although it is possible to use a different USB to Serial Adapter doing so is not recommended because other USB to Serial Adapter installations have not been tested USB to Serial Adapters require special installation procedures and each manufacturer supplies specific instructions

System Requirementsbull The IOGEAR Model GUC232A USB to Serial adapter can be used with a

computer running any of the supported operating systems for the Radon Monitor See Recommended System Requirements on page 34

bull Administrative rights may be required to install the adapter drivers

Adapter InstallationThe following items are required to perform this procedure

bull IOGEAR Model GUC232A USB to Serial Adapter

bull CD and manufacturerrsquos instructions provided with USB to Serial Adapter Updated adapter drivers can also be downloaded from the IOGEAR website See Updating USB to Serial Adapter Drivers on page 25

bull RS-232 cable included with Model 1027

1 Connect RS-232 cable from Model 1027 DATA PORT to serial connector on USB to Serial Adapter (Figure 2-7)

2 Plug USB connector on other end of USB to Serial Adapter into a USB port on computer

CAUTION Sun Nuclear will only provide technical support for the IOGEAR Model GUC232A adapter

CAUTION Retain CD and manufacturerrsquos instructions for adapter CD and instructions are needed to install of adapter drivers

8

Figure 2-7 Connecting Model 1027 with USB to Serial Adapter

3 Insert manufacturerrsquos CD into computerrsquos CD drive or open downloaded driver file and follow the manufacturerrsquos on-screen instructions

Normally a CD drive is set for Autostart and the installation program opens automatically If it does not depending on your Operating System use My Computer Windows Explorer or File Explorer to navigate to the CD and manually start the program following the manufacturerrsquos instructions

Verify Driver Installation

1 To verify USB to Serial Adapter drivers were installed correctly open lsquoDevice Managerrsquo on your computer and check the COM port connection If you are not sure how to open your computerrsquos Device Manager follow the instructions below for your Operating System

bull Windows 10 Right-click the Start button then select Device Manager from the con-text menu

bull Windows 81On the desktop right-click This PC icon select Properties to display the lsquoSystemrsquo window then click Device Manager to display a list of devicesOr right-click Control Panel and in the lsquoControl Panelrsquo window click Hardware and Sound gt Device Manager to display a list of devices

bull Windows 7On the desktop right-click My Computer select Properties to display the lsquoSystem Propertiesrsquo window click the Hardware tab then select Device Manager Type a password or provide confirmation if prompted to do soOr click Start gt Control Panel gt Device Manager

USB port

DATA PORT

RS-232 cableGU232A cableAdapter serial

connector

9

2 In lsquoDevice Managerrsquo window expand Ports (COM amp LPT) to see a list of connected ports

Figure 2-8 Checking USB to Serial Port in Device Manager (Windows 7 and 81)

In Windows 10 if Ports (COM amp LPT) does not appear in the list in lsquoDevice Managerrsquo click Viewgt Show hidden devices

Figure 2-9 Viewing Hidden Devices in Windows 10 Device Manager

3 In the Ports list look for a port labeled ATEN USB to Serial Bridge (COM) if using recommended IOGEAR USB to Serial adapter (Look for something similar to USB Serial Port (COM) if using a different adapter)

10

4 Verify the port is correct by disconnecting and then reconnecting USB end of cable from computer Port should disappear from list and then reappear

If no port disappears and reappears when you disconnect and reconnect the cable the computer does not recognize the USB to Serial Adapter Reinstall drivers provided with USB to Serial Adapter and then try this procedure again (See also Troubleshooting USB to Serial Adapter on page 25)

5 Make note of serial port number (COM port) of USB to Serial adapter You will need this to set the Radon Monitor application to connect to this port

Set COM Port in Radon Monitor Software

1 After USB to Serial Adapter is successfully installed power up Model 1027 and launch Radon Monitor application

2 On menu click Com Port and select Com port number set up in previous section for USB to Serial Adapter

Figure 2-10 Selecting Adapter Com Port in Radon Monitor Application

Note Radon Monitor application only recognizes Com ports 1 2 3 or 4 Ports dimmed on menu are not available

Dimmed ports not available

Select Com Port for adapter (example)

11

3 Operation

Set Up

1 Unpack Model 1027 and place in position within space to be monitored for radon gas The device does not need to be level

2 Avoid using switch-controlled outlets Plug power adapter into power input jack on Model 1027 (Figure 3-1) then plug power adapter into a mains power wall outlet that matches power ratings printed on power supply

Figure 3-1 Connecting Power to Model 1027

bull Green POWER LED turns on

bull Yellow LED flashes twice followed by a single flash to indicate Model 1027 has performed all internal diagnostics and is functioning properly

3 Insert TOP PANEL key and turn to ENABLE position to activate top panel controls

CAUTION Do not use in outdoor environments Humidity and extreme temperatures will cause measurement errors

CAUTION Do not allow cell phones within 10 feet of the Model 1027 if the cell phone is turned on and the Radon Monitor is actively acquiring measurements Cell phone signals can cause readings that are higher than the actual radon measurement

12

4 Press AVG button If memory is clear three decimal points appear in display If memory is not clear long term average radon concentration is displayed In this case you must clear memory before collecting measurements

Clear Memory

1 Press and hold both buttons on top of Model 1027 until yellow LED turns on then release both buttons Yellow LED flashes

2 While yellow LED is flashing press and hold CLEAR button Yellow LED initially turns off then turns on solid not flashing

3 Release CLEAR button when yellow LED turns on solid

4 When yellow LED and display LEDs flash followed by a single flash of yellow LED memory is cleared

Conduct Test

1 If desired switch on backup battery A fresh battery provides about 20 hours of back-up operation

2 Turn TOP PANEL switch to DISABLE then remove key

3 At end of monitoring period insert TOP PANEL key and turn to ENABLE

Display Results

1 Press AVG to display the average radon concentration in pCil over the total monitoring period

2 Press CUR to display the radon concentration in the current 12-hour period

CAUTION Clear memory before starting a new measurement If memory is not cleared new measurements will be averaged with the old measurements still in memory

Note When Model 1027 is powered on a tamper sensor is always active except for a 15-second period immediately following a CLEAR memory procedure To avoid a tamper notation on the first reading do not move Model 1027 once the tamper sensor is active

Note To test tamper sensor CLEAR memory and conduct a test for several hours During the test try lifting or sliding Model 1027 In the printed results a ldquoTrdquo should appear in the interval when the disturbance was made

13

3 To print results review Delayed Results below before proceeding to Reports on page 16 Or record results on a piece of paper for a handwritten report

Delayed ResultsTest results can be displayed printed or downloaded later or at another location provided you understand the following differencesbull When power is disconnected the value of the latest partial interval and the

CUR value are lost from temporary memory bull When power is on (including battery power) Model 1027 continues to

operate providing values that are averaged into the result bull If you take an AVG reading disconnect power restore power later and take

a second reading the second AVG reading may be slightly different from the first reading This is because the first AVG reading includes the value for the partial one hour interval in process This partial value is stored in temporary memory and is lost when power is disconnected

This second AVG value is calculated using only completed intervals stored in non-volatile memory

Interpreting Results

The Model 1027 radon monitor is calibrated by setting internal switches to determine the calibration J-factor which provides the conversion between counts per hour and pCiL for that Model 1027 A separate calibration factor is also calculated and printed on the calibration report

The Model 1027 automatically multiplies the hourly measurements by the J-factor to yield the actual pCiL to within 5 and then displays these results on the printed report

To improve accuracy the user can manually multiply the measurement results by the calibration factor that is listed on the calibration report for the Model 1027

The measurement results on the printed report are calculated as followsbull The hourly measurements are the number of counts recorded during that

hour times the J-factor rounded to the nearest 01 pCiL bull The Overall Average is the number of total counts divided by the number of

hours times the J-factor then rounded to the nearest 01 pCiLbull The EPA Protocol Average is calculated the same as the Overall Average

excluding the first four hours of measurements

Note that the average of the displayed hourly measurements and the reported averages may not be the same This is due to differences in the rounding As described above the displayed hourly measurements are rounded each hour

Note The AVG and CUR display values continue to update during the entire test even if the test period exceeds the maximum storage of 90 intervals The interval storage stops updating after 90 intervals until the next memory clear

14

while each average is only rounded once The reported average is thus a more accurate measurement than averaging the displayed hourly measurements

If the EPA Protocol Average is close enough to the 40 pCiL EPA threshold that rounding is a possible issue additional radon measurements should help to determine the actual radon level

Shutting Down

1 Unplug power adapter from mains power

2 Switch off backup battery to avoid measurement interference with completed test and to prevent battery depletion

CAUTION Switch off backup battery When backup battery is on Model 1027 continues to operate

15

4 Reports

Thermal Printer Reports

Figure 4-1 shows measurement results displayed in a sample typical thermal printer report

Figure 4-1 Example Thermal Printer Report

Information to be filled in by testing professional

ldquoTrdquo (tamper) - Indicates movement occurred during this interval The unit may have been moved during the test

ldquoPrdquo (power) - Indicates power interrupt during this interval The unit may have been moved during the test

TABULAR DATA - Average radon gas concentration during each measurement interval is printed in sequential order reading in rows from left to right up to a maximum of 90 1-hour measurement intervals

Overall Avg - Long term average since last memory CLEAR

EPA Protocol Avg - Long term average less the first 4 hours of data

Measurement Graph - Each radon concentration value is graphically represented in the same order as the tabular printout Scale is automatically adjusted to show maximum value in pCil

16

To print a thermal printer report

1 Ensure Model 1027 and printer are powered up and connected (see Set Up Thermal Printer on page 3) and a minimum of three hours of data has been collected

2 Press and hold both buttons on top of Model 1027 until yellow LED turns on solid then release buttons Yellow LED flashes

3 While yellow LED is flashing press and hold PRINT button until yellow LED turns on solid not flashing

4 Release PRINT button Printer begins printing paper report

5 When yellow LED flashes once data transfer is complete

Computer Reports

PrerequisitesBefore creating or printing reports with a computerbull Communication between Model 1027 and the computer must be set up See

Set Up Hardware on page 3bull Radon Monitor software application must be installed See Set Up Software

on page 5

Set Up Report InformationIf desired before transferring data from Model 1027 to a computer configure header and footer information to be automatically added to each report This information must be entered before data is transferred

1 Launch Radon Monitor application then select Edit gt Info to open lsquoInforma-tion Setuprsquo dialog box (Figure 4-2)

Figure 4-2 Information Setup Dialog Box

Enter SN and click arrow to add to list

Mark checkbox to add info to report Info added to

report header

Test Start and End dates and times

Info added to report footer

SN of Model 1027 used in test

Test location

17

2 Mark Enable Info checkbox then enter desired information

See Table 3 Radon Monitor Report Information on page 32 for additional instructions on completing the fields

3 Click OK then proceed to Transfer Data below

Transfer Data

1 Ensure Model 1027 is powered on and connected to computer (See Using Serial Port on page 6 or Using USB to Serial Adapter on page 7)

2 Launch Radon Monitor application

3 Verify proper Com port is selected (See Set COM Port in Radon Monitor Software on page 11)

4 Optionally add report information (See Set Up Report Information on page 17)

5 Click Get Data

Message ldquoListening for data on Com Xrdquo displays at bottom of screen

6 On top of Model 1027 press and hold both buttons until yellow LED lights solid then release both buttons Yellow LED flashes

7 With yellow LED flashing press and release Print button to transmit data Message at bottom of screen displays ldquoAcquiring data on Com X please waitrdquo

8 When data transfer is complete report displays (Figure 4-3)

Figure 4-3 Report Displayed in Editing Screen

Note At least three hours of data should be accumulated before transferring data

18

bull lsquoAcquiring Datarsquo message indicates computer is able to communicate with Model 1027 via selected Com port

bull If ldquoIndex out of boundsrdquo message is displayed after pressing Print button Model 1027 does not have sufficient test data

Edit and Print ReportsThe central part of the Radon Monitor application screen is an editing window Text can be added deleted or changed in any part of the report using standard Windows keystrokes to enter or delete characters Use scroll bars to view other parts of reportbull On the Edit menu use Cut Copy and Paste to make changesbull To interpret report results see Figure 4-1 on page 16 Data between the

header and footer in the editing screen is the same as is printed on thermal printer paper

bull To print the report select File gt Print and in the dialog box click OK

Save ReportsReports can be saved in two formatsbull ASCII text format (ldquoText Filesrdquo) The suffix ldquo_trdquo is appended to the file namebull Tab-delimited format suitable for importing into a spreadsheet such as

Microsoft Excel The suffix ldquo_srdquo is appended to the file name In this format numerical values are placed in individual cells which allows the use of graphing functions and other spreadsheet tools

1 On File menu click Save As lsquoSave Asrsquo dialog box opens (Figure 4-4) By default files are saved in CRadonData subdirectory You can save files here or select a different folder

Figure 4-4 Save As Dialog Box

2 Use Save as Type drop-down list and select format type

3 Enter a File Name Use a naming scheme suitable to your purpose such as client name address date serial number or some combination The appropriate suffix is added automatically depending on the selected file type

4 Click Save

19

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

iv

Preface iiiDescription iiiHealth and Safety Instructions iii

Introduction 1Parts 1

Options and Accessories 1

Setup 3Unpack 3Set Up Hardware 3

Set Up Thermal Printer 3Set Up Software 5

Prerequisites 5Install Software 5

Set Up Communication 5Using Serial Port 6Using USB to Serial Adapter 7

Operation 12Set Up 12Clear Memory 13Conduct Test 13Display Results 13

Delayed Results 14Interpreting Results 14Shutting Down 15

Reports 16Thermal Printer Reports 16Computer Reports 17

Prerequisites 17Set Up Report Information 17Transfer Data 18Edit and Print Reports 19Save Reports 19

Support and Maintenance 20Maintaining Hardware 20

Repairs 20Inspection 20

Storage 20Cleaning 20Disposing and Recycling 20Service and Calibration 20Changing Backup Battery 21

Thermal Printer Maintenance 21Rechargeable Battery Pack 21Efficient Printer Battery Use 22Printer DIP Switch Settings 22

Troubleshooting 24Troubleshooting Model 1027 24Troubleshooting Thermal

Printer 25Troubleshooting USB to

Serial Adapter 25Contacting Sun Nuclear Support 28

Support Website 28Warranty 28

Reference 29Hardware Reference 29

Model 1027 29Thermal Printer 31

Software Reference 32Radon Reference 33

Specifications 34Recommended System

Requirements 34Model 1027 Specifications 34

Regulatory Supplement 35Sun Nuclear Corporation

Symbols 35Operator Responsibility 36Reporting Health or Safety

Related Issues or Concerns 36Modifications to Equipment 36Interaction with Other

Electrical Equipment 36

Contents

1 Introduction

Parts

The following parts are shipped with Continuous Radon Monitor Model 1027

Options and AccessoriesThe following accessories can be used with the Model 1027

Part Number Qty Description102730 or102730-RM

1 Model 1027 Professional Continuous Radon Monitor or Model 1027 Professional Continuous Radon Monitor (Refurbished)

741011 1 Power supply 18 VDC 03A100-240 VAC (not shown)

801032Z 1 Cable RS-232 (serial) DB9M to DB9F 6 ft (not shown)

102713 1 Technical Bulletin 12-09 USB Port Troubleshooting (not shown)

0200014 1 Customer Support site introduction letter (not shown)

Figure 1-1 Parts Furnished with PN 102700-0 and 102700-0RM

Table 1 Model 1027 Options and Accessories

Part Number Description102750 Portable thermal printer (see Thermal Printer on page 2)

850029 USB to Serial Adapter

741012 International blade kit for power supply PN 741011

102377 Report Radon Gas Measurement blank

102378 Sign self-adhesive ldquoWarning Closed Building Procedurerdquo

102379 Sign plastic hanging ldquoCaution Radon Test in Progressrdquo

1028130 Sign vinyl static cling ldquoWarning Closed Building Procedurerdquo

1

Thermal PrinterThe optional portable thermal printer PN 102750 is used to print reports after measurements The following parts are included

Figure 1-2 Optional Portable Thermal Printer PN 102750

WARNING Use only accessories that are specifically authorized by Sun Nuclear for use with Model 1027

Number Description850040Z Thermal printer 40 column

022005Z Power supply 6VDC 21 mm plug (not shown)

801008Z Mains power cord for power supply 23 m 125V 5-15 P C13 (IEC Plug to USA style not shown)

750052 Rechargeable battery pack 48V Ni-MH

780374 Connector gender changer-mini 9 M-M (not shown)

801032Z Cable RS-232 (serial) DB9M to DB9F 6 ft (not shown)

850043Z Thermal printer paper roll (see Figure 2-2 on page 4)

Note The impact printer (PN 020030) offered with earlier Model 1027 Radon Monitors is no longer available The replacement is the thermal printer described in Figure 1-2

2

2 Setup

Unpack

Unpack the shipping box and identify the parts See Parts on page 1

Set Up Hardware

Before collecting data with Model 1027 decide how you want to print reportsbull Using the optional thermal printer PN 102750 See Set Up Thermal Printer

belowbull Using a printer connected to a laptop or personal computer This option

requires the Radon Monitor software application See Set Up Software on page 5

Set Up Thermal Printer1 Connect gender changer (PN 780374) to printer serial port

2 Connect RS-232 (serial) printer cable (PN 801032Z) to Model 1027 DATA PORT and to printer gender changer

3 To operate printer on AC power plug power supply (PN 022005Z) into printer power connector Then plug detachable power cord (PN 801008Z) into printer power supply and into a mains power source that matches ratings on power supply

Alternately operate printer from its rechargeable battery

Figure 2-1 Printer Controls and Indicators

Note Save the packing material if you plan to return the Model 1027 for periodic re-calibrations See Thermal Printer Maintenance on page 21

FEED

ON LINEOFF LINEPower switch

Power indicator

3

4 Slide Power switch (on side of printer) to On (I) position (Figure 2-1) Green power indicator turns on and flashes once every second If battery is low indicator flashes once every 12 second

5 To feed printer paper toggle ON LINE button to OFF LINE position (red indicator) then press FEED button It is only possible to feed paper when printer is OFF LINE See Load Printer Paper below

6 When printer paper is in position toggle ON LINE button to ON LINE position (green indicator)

See Table 2 on page 31 for a description of thermal printer indicators

Load Printer Paper

1 Unwrap roll of thermal printer paper (PN 850043Z) and if necessary cut leading edge straight across

Figure 2-2 Loading Printer Paper

WARNING Do not press and hold ON LINE button and FEED button simultaneously for 30 seconds or more This resets internal switches and prevents use of the printer

Note Load thermal printer paper in an area protected from direct sunlight

4

2 Open printer paper cover and place roll of thermal paper edge down in cover Printing surface is on inside of roll

3 Turn on power then push edge of paper into inlet slot at bottom of paper holder until auto-loader catches paper and feeds about 10 cm through paper cutter If necessary keep pressing paper FEED button until paper feeds straight and smoothly

Low Printer Battery IndicationWhen POWER (green) indicator starts flashing once every 05 seconds and printer goes OFF LINE (red indicator) connect AC adapter

If any data is in the memory buffer when POWER indicator starts flashing connect the AC adapter as quickly as possible to prevent data loss then push ON LINE button

Set Up Software

Prerequisitesbull Ensure the computer meets the system requirements in Recommended

System Requirements on page 34bull Administrative rights may be required to install and use the software and to

set up communication between the computer and the Radon Monitor

Install Software1 Download the 1027 Radon Monitor software from the Radon Support

website httpssupportsunnuclearcomradon and save it to your computer or laptop

2 Run the executable file Radon1027_vltXgtexe and follow the on-screen instructions to install the software

Radon 1027 icon appears on the desktop

Set Up Communication

Model 1027 ships with an RS-232 cable (PN 801032Z) that connects to a computerrsquos serial (COM) port This connection allows data transfer from Model 1027 to a computer where you can view edit and print reports

Newer computers have USB ports instead of serial ports In this case an optional USB to Serial Adapter cable is used to connect Model 1027 to the computer A typical adapter has a short cable with a serial connector on one end a USB connector on the other end and a small circuit board molded to the connector

Note When paper is loaded correctly red OFF LINE indicator stops flashing and stays on to indicate printer is still in OFF LINE mode

5

bull To connect Model 1027 to a computer using a serial port and the RS-232 data cable see Using Serial Port below

bull To connect Model 1027 to a computer using a USB port see Using USB to Serial Adapter on page 7

Using Serial Port1 Connect one end of RS-232 data cable to Model 1027rsquos DATA PORT and

other end to computerrsquos serial (9-pin) COM port (Figure 2-3)

Figure 2-3 Connecting Radon Monitor to Computer with RS-232 Serial Cable

2 Double-click the Radon 1027 desktop icon to start the application

If the icon is not visible

bull Click Start gt Programs gt SNC Group gt Radon 1027 or

bull Navigate to the folder where the program is installed (for example CRadon) and double-click the Radonexe file

Application opens with a blank screen (Figure 2-4 on page 7)

On menu bar Get Data menu option is dimmed because a Com Port has not been selected Model 1027 can use Com port 1 2 3 or 4

DATA PORTCOM port

RS-232 data cable

6

Figure 2-4 Application Opens With Blank Screen

3 On computer where RS-232 cable is connected check connector to identify Com port number

4 Click Com Port on menu to display available Com Ports Unavailable Com Ports are dimmed

5 Select Com Port on computer to which RS-232 cable is connected A bullet appears next to selected port (Figure 2-5)

Figure 2-5 Select the Desired Com Port

If you accidentally selected the wrong port select the correct port

Using USB to Serial AdapterSun Nuclear has tested and approved the IOGEAR Model GUC232A USB to Serial Adapter (Figure 2-6 on page 8) This adapter can be purchased directly from Sun Nuclear by ordering PN 850029 or can be purchased at a computer store office supply store or from an internet supplier

Menu bar

Editing area

Message area

Dimmed until Com Port selected

7

Figure 2-6 IOGEAR Model GUC232A USB to Serial Adapter PN 850029

Although it is possible to use a different USB to Serial Adapter doing so is not recommended because other USB to Serial Adapter installations have not been tested USB to Serial Adapters require special installation procedures and each manufacturer supplies specific instructions

System Requirementsbull The IOGEAR Model GUC232A USB to Serial adapter can be used with a

computer running any of the supported operating systems for the Radon Monitor See Recommended System Requirements on page 34

bull Administrative rights may be required to install the adapter drivers

Adapter InstallationThe following items are required to perform this procedure

bull IOGEAR Model GUC232A USB to Serial Adapter

bull CD and manufacturerrsquos instructions provided with USB to Serial Adapter Updated adapter drivers can also be downloaded from the IOGEAR website See Updating USB to Serial Adapter Drivers on page 25

bull RS-232 cable included with Model 1027

1 Connect RS-232 cable from Model 1027 DATA PORT to serial connector on USB to Serial Adapter (Figure 2-7)

2 Plug USB connector on other end of USB to Serial Adapter into a USB port on computer

CAUTION Sun Nuclear will only provide technical support for the IOGEAR Model GUC232A adapter

CAUTION Retain CD and manufacturerrsquos instructions for adapter CD and instructions are needed to install of adapter drivers

8

Figure 2-7 Connecting Model 1027 with USB to Serial Adapter

3 Insert manufacturerrsquos CD into computerrsquos CD drive or open downloaded driver file and follow the manufacturerrsquos on-screen instructions

Normally a CD drive is set for Autostart and the installation program opens automatically If it does not depending on your Operating System use My Computer Windows Explorer or File Explorer to navigate to the CD and manually start the program following the manufacturerrsquos instructions

Verify Driver Installation

1 To verify USB to Serial Adapter drivers were installed correctly open lsquoDevice Managerrsquo on your computer and check the COM port connection If you are not sure how to open your computerrsquos Device Manager follow the instructions below for your Operating System

bull Windows 10 Right-click the Start button then select Device Manager from the con-text menu

bull Windows 81On the desktop right-click This PC icon select Properties to display the lsquoSystemrsquo window then click Device Manager to display a list of devicesOr right-click Control Panel and in the lsquoControl Panelrsquo window click Hardware and Sound gt Device Manager to display a list of devices

bull Windows 7On the desktop right-click My Computer select Properties to display the lsquoSystem Propertiesrsquo window click the Hardware tab then select Device Manager Type a password or provide confirmation if prompted to do soOr click Start gt Control Panel gt Device Manager

USB port

DATA PORT

RS-232 cableGU232A cableAdapter serial

connector

9

2 In lsquoDevice Managerrsquo window expand Ports (COM amp LPT) to see a list of connected ports

Figure 2-8 Checking USB to Serial Port in Device Manager (Windows 7 and 81)

In Windows 10 if Ports (COM amp LPT) does not appear in the list in lsquoDevice Managerrsquo click Viewgt Show hidden devices

Figure 2-9 Viewing Hidden Devices in Windows 10 Device Manager

3 In the Ports list look for a port labeled ATEN USB to Serial Bridge (COM) if using recommended IOGEAR USB to Serial adapter (Look for something similar to USB Serial Port (COM) if using a different adapter)

10

4 Verify the port is correct by disconnecting and then reconnecting USB end of cable from computer Port should disappear from list and then reappear

If no port disappears and reappears when you disconnect and reconnect the cable the computer does not recognize the USB to Serial Adapter Reinstall drivers provided with USB to Serial Adapter and then try this procedure again (See also Troubleshooting USB to Serial Adapter on page 25)

5 Make note of serial port number (COM port) of USB to Serial adapter You will need this to set the Radon Monitor application to connect to this port

Set COM Port in Radon Monitor Software

1 After USB to Serial Adapter is successfully installed power up Model 1027 and launch Radon Monitor application

2 On menu click Com Port and select Com port number set up in previous section for USB to Serial Adapter

Figure 2-10 Selecting Adapter Com Port in Radon Monitor Application

Note Radon Monitor application only recognizes Com ports 1 2 3 or 4 Ports dimmed on menu are not available

Dimmed ports not available

Select Com Port for adapter (example)

11

3 Operation

Set Up

1 Unpack Model 1027 and place in position within space to be monitored for radon gas The device does not need to be level

2 Avoid using switch-controlled outlets Plug power adapter into power input jack on Model 1027 (Figure 3-1) then plug power adapter into a mains power wall outlet that matches power ratings printed on power supply

Figure 3-1 Connecting Power to Model 1027

bull Green POWER LED turns on

bull Yellow LED flashes twice followed by a single flash to indicate Model 1027 has performed all internal diagnostics and is functioning properly

3 Insert TOP PANEL key and turn to ENABLE position to activate top panel controls

CAUTION Do not use in outdoor environments Humidity and extreme temperatures will cause measurement errors

CAUTION Do not allow cell phones within 10 feet of the Model 1027 if the cell phone is turned on and the Radon Monitor is actively acquiring measurements Cell phone signals can cause readings that are higher than the actual radon measurement

12

4 Press AVG button If memory is clear three decimal points appear in display If memory is not clear long term average radon concentration is displayed In this case you must clear memory before collecting measurements

Clear Memory

1 Press and hold both buttons on top of Model 1027 until yellow LED turns on then release both buttons Yellow LED flashes

2 While yellow LED is flashing press and hold CLEAR button Yellow LED initially turns off then turns on solid not flashing

3 Release CLEAR button when yellow LED turns on solid

4 When yellow LED and display LEDs flash followed by a single flash of yellow LED memory is cleared

Conduct Test

1 If desired switch on backup battery A fresh battery provides about 20 hours of back-up operation

2 Turn TOP PANEL switch to DISABLE then remove key

3 At end of monitoring period insert TOP PANEL key and turn to ENABLE

Display Results

1 Press AVG to display the average radon concentration in pCil over the total monitoring period

2 Press CUR to display the radon concentration in the current 12-hour period

CAUTION Clear memory before starting a new measurement If memory is not cleared new measurements will be averaged with the old measurements still in memory

Note When Model 1027 is powered on a tamper sensor is always active except for a 15-second period immediately following a CLEAR memory procedure To avoid a tamper notation on the first reading do not move Model 1027 once the tamper sensor is active

Note To test tamper sensor CLEAR memory and conduct a test for several hours During the test try lifting or sliding Model 1027 In the printed results a ldquoTrdquo should appear in the interval when the disturbance was made

13

3 To print results review Delayed Results below before proceeding to Reports on page 16 Or record results on a piece of paper for a handwritten report

Delayed ResultsTest results can be displayed printed or downloaded later or at another location provided you understand the following differencesbull When power is disconnected the value of the latest partial interval and the

CUR value are lost from temporary memory bull When power is on (including battery power) Model 1027 continues to

operate providing values that are averaged into the result bull If you take an AVG reading disconnect power restore power later and take

a second reading the second AVG reading may be slightly different from the first reading This is because the first AVG reading includes the value for the partial one hour interval in process This partial value is stored in temporary memory and is lost when power is disconnected

This second AVG value is calculated using only completed intervals stored in non-volatile memory

Interpreting Results

The Model 1027 radon monitor is calibrated by setting internal switches to determine the calibration J-factor which provides the conversion between counts per hour and pCiL for that Model 1027 A separate calibration factor is also calculated and printed on the calibration report

The Model 1027 automatically multiplies the hourly measurements by the J-factor to yield the actual pCiL to within 5 and then displays these results on the printed report

To improve accuracy the user can manually multiply the measurement results by the calibration factor that is listed on the calibration report for the Model 1027

The measurement results on the printed report are calculated as followsbull The hourly measurements are the number of counts recorded during that

hour times the J-factor rounded to the nearest 01 pCiL bull The Overall Average is the number of total counts divided by the number of

hours times the J-factor then rounded to the nearest 01 pCiLbull The EPA Protocol Average is calculated the same as the Overall Average

excluding the first four hours of measurements

Note that the average of the displayed hourly measurements and the reported averages may not be the same This is due to differences in the rounding As described above the displayed hourly measurements are rounded each hour

Note The AVG and CUR display values continue to update during the entire test even if the test period exceeds the maximum storage of 90 intervals The interval storage stops updating after 90 intervals until the next memory clear

14

while each average is only rounded once The reported average is thus a more accurate measurement than averaging the displayed hourly measurements

If the EPA Protocol Average is close enough to the 40 pCiL EPA threshold that rounding is a possible issue additional radon measurements should help to determine the actual radon level

Shutting Down

1 Unplug power adapter from mains power

2 Switch off backup battery to avoid measurement interference with completed test and to prevent battery depletion

CAUTION Switch off backup battery When backup battery is on Model 1027 continues to operate

15

4 Reports

Thermal Printer Reports

Figure 4-1 shows measurement results displayed in a sample typical thermal printer report

Figure 4-1 Example Thermal Printer Report

Information to be filled in by testing professional

ldquoTrdquo (tamper) - Indicates movement occurred during this interval The unit may have been moved during the test

ldquoPrdquo (power) - Indicates power interrupt during this interval The unit may have been moved during the test

TABULAR DATA - Average radon gas concentration during each measurement interval is printed in sequential order reading in rows from left to right up to a maximum of 90 1-hour measurement intervals

Overall Avg - Long term average since last memory CLEAR

EPA Protocol Avg - Long term average less the first 4 hours of data

Measurement Graph - Each radon concentration value is graphically represented in the same order as the tabular printout Scale is automatically adjusted to show maximum value in pCil

16

To print a thermal printer report

1 Ensure Model 1027 and printer are powered up and connected (see Set Up Thermal Printer on page 3) and a minimum of three hours of data has been collected

2 Press and hold both buttons on top of Model 1027 until yellow LED turns on solid then release buttons Yellow LED flashes

3 While yellow LED is flashing press and hold PRINT button until yellow LED turns on solid not flashing

4 Release PRINT button Printer begins printing paper report

5 When yellow LED flashes once data transfer is complete

Computer Reports

PrerequisitesBefore creating or printing reports with a computerbull Communication between Model 1027 and the computer must be set up See

Set Up Hardware on page 3bull Radon Monitor software application must be installed See Set Up Software

on page 5

Set Up Report InformationIf desired before transferring data from Model 1027 to a computer configure header and footer information to be automatically added to each report This information must be entered before data is transferred

1 Launch Radon Monitor application then select Edit gt Info to open lsquoInforma-tion Setuprsquo dialog box (Figure 4-2)

Figure 4-2 Information Setup Dialog Box

Enter SN and click arrow to add to list

Mark checkbox to add info to report Info added to

report header

Test Start and End dates and times

Info added to report footer

SN of Model 1027 used in test

Test location

17

2 Mark Enable Info checkbox then enter desired information

See Table 3 Radon Monitor Report Information on page 32 for additional instructions on completing the fields

3 Click OK then proceed to Transfer Data below

Transfer Data

1 Ensure Model 1027 is powered on and connected to computer (See Using Serial Port on page 6 or Using USB to Serial Adapter on page 7)

2 Launch Radon Monitor application

3 Verify proper Com port is selected (See Set COM Port in Radon Monitor Software on page 11)

4 Optionally add report information (See Set Up Report Information on page 17)

5 Click Get Data

Message ldquoListening for data on Com Xrdquo displays at bottom of screen

6 On top of Model 1027 press and hold both buttons until yellow LED lights solid then release both buttons Yellow LED flashes

7 With yellow LED flashing press and release Print button to transmit data Message at bottom of screen displays ldquoAcquiring data on Com X please waitrdquo

8 When data transfer is complete report displays (Figure 4-3)

Figure 4-3 Report Displayed in Editing Screen

Note At least three hours of data should be accumulated before transferring data

18

bull lsquoAcquiring Datarsquo message indicates computer is able to communicate with Model 1027 via selected Com port

bull If ldquoIndex out of boundsrdquo message is displayed after pressing Print button Model 1027 does not have sufficient test data

Edit and Print ReportsThe central part of the Radon Monitor application screen is an editing window Text can be added deleted or changed in any part of the report using standard Windows keystrokes to enter or delete characters Use scroll bars to view other parts of reportbull On the Edit menu use Cut Copy and Paste to make changesbull To interpret report results see Figure 4-1 on page 16 Data between the

header and footer in the editing screen is the same as is printed on thermal printer paper

bull To print the report select File gt Print and in the dialog box click OK

Save ReportsReports can be saved in two formatsbull ASCII text format (ldquoText Filesrdquo) The suffix ldquo_trdquo is appended to the file namebull Tab-delimited format suitable for importing into a spreadsheet such as

Microsoft Excel The suffix ldquo_srdquo is appended to the file name In this format numerical values are placed in individual cells which allows the use of graphing functions and other spreadsheet tools

1 On File menu click Save As lsquoSave Asrsquo dialog box opens (Figure 4-4) By default files are saved in CRadonData subdirectory You can save files here or select a different folder

Figure 4-4 Save As Dialog Box

2 Use Save as Type drop-down list and select format type

3 Enter a File Name Use a naming scheme suitable to your purpose such as client name address date serial number or some combination The appropriate suffix is added automatically depending on the selected file type

4 Click Save

19

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

1 Introduction

Parts

The following parts are shipped with Continuous Radon Monitor Model 1027

Options and AccessoriesThe following accessories can be used with the Model 1027

Part Number Qty Description102730 or102730-RM

1 Model 1027 Professional Continuous Radon Monitor or Model 1027 Professional Continuous Radon Monitor (Refurbished)

741011 1 Power supply 18 VDC 03A100-240 VAC (not shown)

801032Z 1 Cable RS-232 (serial) DB9M to DB9F 6 ft (not shown)

102713 1 Technical Bulletin 12-09 USB Port Troubleshooting (not shown)

0200014 1 Customer Support site introduction letter (not shown)

Figure 1-1 Parts Furnished with PN 102700-0 and 102700-0RM

Table 1 Model 1027 Options and Accessories

Part Number Description102750 Portable thermal printer (see Thermal Printer on page 2)

850029 USB to Serial Adapter

741012 International blade kit for power supply PN 741011

102377 Report Radon Gas Measurement blank

102378 Sign self-adhesive ldquoWarning Closed Building Procedurerdquo

102379 Sign plastic hanging ldquoCaution Radon Test in Progressrdquo

1028130 Sign vinyl static cling ldquoWarning Closed Building Procedurerdquo

1

Thermal PrinterThe optional portable thermal printer PN 102750 is used to print reports after measurements The following parts are included

Figure 1-2 Optional Portable Thermal Printer PN 102750

WARNING Use only accessories that are specifically authorized by Sun Nuclear for use with Model 1027

Number Description850040Z Thermal printer 40 column

022005Z Power supply 6VDC 21 mm plug (not shown)

801008Z Mains power cord for power supply 23 m 125V 5-15 P C13 (IEC Plug to USA style not shown)

750052 Rechargeable battery pack 48V Ni-MH

780374 Connector gender changer-mini 9 M-M (not shown)

801032Z Cable RS-232 (serial) DB9M to DB9F 6 ft (not shown)

850043Z Thermal printer paper roll (see Figure 2-2 on page 4)

Note The impact printer (PN 020030) offered with earlier Model 1027 Radon Monitors is no longer available The replacement is the thermal printer described in Figure 1-2

2

2 Setup

Unpack

Unpack the shipping box and identify the parts See Parts on page 1

Set Up Hardware

Before collecting data with Model 1027 decide how you want to print reportsbull Using the optional thermal printer PN 102750 See Set Up Thermal Printer

belowbull Using a printer connected to a laptop or personal computer This option

requires the Radon Monitor software application See Set Up Software on page 5

Set Up Thermal Printer1 Connect gender changer (PN 780374) to printer serial port

2 Connect RS-232 (serial) printer cable (PN 801032Z) to Model 1027 DATA PORT and to printer gender changer

3 To operate printer on AC power plug power supply (PN 022005Z) into printer power connector Then plug detachable power cord (PN 801008Z) into printer power supply and into a mains power source that matches ratings on power supply

Alternately operate printer from its rechargeable battery

Figure 2-1 Printer Controls and Indicators

Note Save the packing material if you plan to return the Model 1027 for periodic re-calibrations See Thermal Printer Maintenance on page 21

FEED

ON LINEOFF LINEPower switch

Power indicator

3

4 Slide Power switch (on side of printer) to On (I) position (Figure 2-1) Green power indicator turns on and flashes once every second If battery is low indicator flashes once every 12 second

5 To feed printer paper toggle ON LINE button to OFF LINE position (red indicator) then press FEED button It is only possible to feed paper when printer is OFF LINE See Load Printer Paper below

6 When printer paper is in position toggle ON LINE button to ON LINE position (green indicator)

See Table 2 on page 31 for a description of thermal printer indicators

Load Printer Paper

1 Unwrap roll of thermal printer paper (PN 850043Z) and if necessary cut leading edge straight across

Figure 2-2 Loading Printer Paper

WARNING Do not press and hold ON LINE button and FEED button simultaneously for 30 seconds or more This resets internal switches and prevents use of the printer

Note Load thermal printer paper in an area protected from direct sunlight

4

2 Open printer paper cover and place roll of thermal paper edge down in cover Printing surface is on inside of roll

3 Turn on power then push edge of paper into inlet slot at bottom of paper holder until auto-loader catches paper and feeds about 10 cm through paper cutter If necessary keep pressing paper FEED button until paper feeds straight and smoothly

Low Printer Battery IndicationWhen POWER (green) indicator starts flashing once every 05 seconds and printer goes OFF LINE (red indicator) connect AC adapter

If any data is in the memory buffer when POWER indicator starts flashing connect the AC adapter as quickly as possible to prevent data loss then push ON LINE button

Set Up Software

Prerequisitesbull Ensure the computer meets the system requirements in Recommended

System Requirements on page 34bull Administrative rights may be required to install and use the software and to

set up communication between the computer and the Radon Monitor

Install Software1 Download the 1027 Radon Monitor software from the Radon Support

website httpssupportsunnuclearcomradon and save it to your computer or laptop

2 Run the executable file Radon1027_vltXgtexe and follow the on-screen instructions to install the software

Radon 1027 icon appears on the desktop

Set Up Communication

Model 1027 ships with an RS-232 cable (PN 801032Z) that connects to a computerrsquos serial (COM) port This connection allows data transfer from Model 1027 to a computer where you can view edit and print reports

Newer computers have USB ports instead of serial ports In this case an optional USB to Serial Adapter cable is used to connect Model 1027 to the computer A typical adapter has a short cable with a serial connector on one end a USB connector on the other end and a small circuit board molded to the connector

Note When paper is loaded correctly red OFF LINE indicator stops flashing and stays on to indicate printer is still in OFF LINE mode

5

bull To connect Model 1027 to a computer using a serial port and the RS-232 data cable see Using Serial Port below

bull To connect Model 1027 to a computer using a USB port see Using USB to Serial Adapter on page 7

Using Serial Port1 Connect one end of RS-232 data cable to Model 1027rsquos DATA PORT and

other end to computerrsquos serial (9-pin) COM port (Figure 2-3)

Figure 2-3 Connecting Radon Monitor to Computer with RS-232 Serial Cable

2 Double-click the Radon 1027 desktop icon to start the application

If the icon is not visible

bull Click Start gt Programs gt SNC Group gt Radon 1027 or

bull Navigate to the folder where the program is installed (for example CRadon) and double-click the Radonexe file

Application opens with a blank screen (Figure 2-4 on page 7)

On menu bar Get Data menu option is dimmed because a Com Port has not been selected Model 1027 can use Com port 1 2 3 or 4

DATA PORTCOM port

RS-232 data cable

6

Figure 2-4 Application Opens With Blank Screen

3 On computer where RS-232 cable is connected check connector to identify Com port number

4 Click Com Port on menu to display available Com Ports Unavailable Com Ports are dimmed

5 Select Com Port on computer to which RS-232 cable is connected A bullet appears next to selected port (Figure 2-5)

Figure 2-5 Select the Desired Com Port

If you accidentally selected the wrong port select the correct port

Using USB to Serial AdapterSun Nuclear has tested and approved the IOGEAR Model GUC232A USB to Serial Adapter (Figure 2-6 on page 8) This adapter can be purchased directly from Sun Nuclear by ordering PN 850029 or can be purchased at a computer store office supply store or from an internet supplier

Menu bar

Editing area

Message area

Dimmed until Com Port selected

7

Figure 2-6 IOGEAR Model GUC232A USB to Serial Adapter PN 850029

Although it is possible to use a different USB to Serial Adapter doing so is not recommended because other USB to Serial Adapter installations have not been tested USB to Serial Adapters require special installation procedures and each manufacturer supplies specific instructions

System Requirementsbull The IOGEAR Model GUC232A USB to Serial adapter can be used with a

computer running any of the supported operating systems for the Radon Monitor See Recommended System Requirements on page 34

bull Administrative rights may be required to install the adapter drivers

Adapter InstallationThe following items are required to perform this procedure

bull IOGEAR Model GUC232A USB to Serial Adapter

bull CD and manufacturerrsquos instructions provided with USB to Serial Adapter Updated adapter drivers can also be downloaded from the IOGEAR website See Updating USB to Serial Adapter Drivers on page 25

bull RS-232 cable included with Model 1027

1 Connect RS-232 cable from Model 1027 DATA PORT to serial connector on USB to Serial Adapter (Figure 2-7)

2 Plug USB connector on other end of USB to Serial Adapter into a USB port on computer

CAUTION Sun Nuclear will only provide technical support for the IOGEAR Model GUC232A adapter

CAUTION Retain CD and manufacturerrsquos instructions for adapter CD and instructions are needed to install of adapter drivers

8

Figure 2-7 Connecting Model 1027 with USB to Serial Adapter

3 Insert manufacturerrsquos CD into computerrsquos CD drive or open downloaded driver file and follow the manufacturerrsquos on-screen instructions

Normally a CD drive is set for Autostart and the installation program opens automatically If it does not depending on your Operating System use My Computer Windows Explorer or File Explorer to navigate to the CD and manually start the program following the manufacturerrsquos instructions

Verify Driver Installation

1 To verify USB to Serial Adapter drivers were installed correctly open lsquoDevice Managerrsquo on your computer and check the COM port connection If you are not sure how to open your computerrsquos Device Manager follow the instructions below for your Operating System

bull Windows 10 Right-click the Start button then select Device Manager from the con-text menu

bull Windows 81On the desktop right-click This PC icon select Properties to display the lsquoSystemrsquo window then click Device Manager to display a list of devicesOr right-click Control Panel and in the lsquoControl Panelrsquo window click Hardware and Sound gt Device Manager to display a list of devices

bull Windows 7On the desktop right-click My Computer select Properties to display the lsquoSystem Propertiesrsquo window click the Hardware tab then select Device Manager Type a password or provide confirmation if prompted to do soOr click Start gt Control Panel gt Device Manager

USB port

DATA PORT

RS-232 cableGU232A cableAdapter serial

connector

9

2 In lsquoDevice Managerrsquo window expand Ports (COM amp LPT) to see a list of connected ports

Figure 2-8 Checking USB to Serial Port in Device Manager (Windows 7 and 81)

In Windows 10 if Ports (COM amp LPT) does not appear in the list in lsquoDevice Managerrsquo click Viewgt Show hidden devices

Figure 2-9 Viewing Hidden Devices in Windows 10 Device Manager

3 In the Ports list look for a port labeled ATEN USB to Serial Bridge (COM) if using recommended IOGEAR USB to Serial adapter (Look for something similar to USB Serial Port (COM) if using a different adapter)

10

4 Verify the port is correct by disconnecting and then reconnecting USB end of cable from computer Port should disappear from list and then reappear

If no port disappears and reappears when you disconnect and reconnect the cable the computer does not recognize the USB to Serial Adapter Reinstall drivers provided with USB to Serial Adapter and then try this procedure again (See also Troubleshooting USB to Serial Adapter on page 25)

5 Make note of serial port number (COM port) of USB to Serial adapter You will need this to set the Radon Monitor application to connect to this port

Set COM Port in Radon Monitor Software

1 After USB to Serial Adapter is successfully installed power up Model 1027 and launch Radon Monitor application

2 On menu click Com Port and select Com port number set up in previous section for USB to Serial Adapter

Figure 2-10 Selecting Adapter Com Port in Radon Monitor Application

Note Radon Monitor application only recognizes Com ports 1 2 3 or 4 Ports dimmed on menu are not available

Dimmed ports not available

Select Com Port for adapter (example)

11

3 Operation

Set Up

1 Unpack Model 1027 and place in position within space to be monitored for radon gas The device does not need to be level

2 Avoid using switch-controlled outlets Plug power adapter into power input jack on Model 1027 (Figure 3-1) then plug power adapter into a mains power wall outlet that matches power ratings printed on power supply

Figure 3-1 Connecting Power to Model 1027

bull Green POWER LED turns on

bull Yellow LED flashes twice followed by a single flash to indicate Model 1027 has performed all internal diagnostics and is functioning properly

3 Insert TOP PANEL key and turn to ENABLE position to activate top panel controls

CAUTION Do not use in outdoor environments Humidity and extreme temperatures will cause measurement errors

CAUTION Do not allow cell phones within 10 feet of the Model 1027 if the cell phone is turned on and the Radon Monitor is actively acquiring measurements Cell phone signals can cause readings that are higher than the actual radon measurement

12

4 Press AVG button If memory is clear three decimal points appear in display If memory is not clear long term average radon concentration is displayed In this case you must clear memory before collecting measurements

Clear Memory

1 Press and hold both buttons on top of Model 1027 until yellow LED turns on then release both buttons Yellow LED flashes

2 While yellow LED is flashing press and hold CLEAR button Yellow LED initially turns off then turns on solid not flashing

3 Release CLEAR button when yellow LED turns on solid

4 When yellow LED and display LEDs flash followed by a single flash of yellow LED memory is cleared

Conduct Test

1 If desired switch on backup battery A fresh battery provides about 20 hours of back-up operation

2 Turn TOP PANEL switch to DISABLE then remove key

3 At end of monitoring period insert TOP PANEL key and turn to ENABLE

Display Results

1 Press AVG to display the average radon concentration in pCil over the total monitoring period

2 Press CUR to display the radon concentration in the current 12-hour period

CAUTION Clear memory before starting a new measurement If memory is not cleared new measurements will be averaged with the old measurements still in memory

Note When Model 1027 is powered on a tamper sensor is always active except for a 15-second period immediately following a CLEAR memory procedure To avoid a tamper notation on the first reading do not move Model 1027 once the tamper sensor is active

Note To test tamper sensor CLEAR memory and conduct a test for several hours During the test try lifting or sliding Model 1027 In the printed results a ldquoTrdquo should appear in the interval when the disturbance was made

13

3 To print results review Delayed Results below before proceeding to Reports on page 16 Or record results on a piece of paper for a handwritten report

Delayed ResultsTest results can be displayed printed or downloaded later or at another location provided you understand the following differencesbull When power is disconnected the value of the latest partial interval and the

CUR value are lost from temporary memory bull When power is on (including battery power) Model 1027 continues to

operate providing values that are averaged into the result bull If you take an AVG reading disconnect power restore power later and take

a second reading the second AVG reading may be slightly different from the first reading This is because the first AVG reading includes the value for the partial one hour interval in process This partial value is stored in temporary memory and is lost when power is disconnected

This second AVG value is calculated using only completed intervals stored in non-volatile memory

Interpreting Results

The Model 1027 radon monitor is calibrated by setting internal switches to determine the calibration J-factor which provides the conversion between counts per hour and pCiL for that Model 1027 A separate calibration factor is also calculated and printed on the calibration report

The Model 1027 automatically multiplies the hourly measurements by the J-factor to yield the actual pCiL to within 5 and then displays these results on the printed report

To improve accuracy the user can manually multiply the measurement results by the calibration factor that is listed on the calibration report for the Model 1027

The measurement results on the printed report are calculated as followsbull The hourly measurements are the number of counts recorded during that

hour times the J-factor rounded to the nearest 01 pCiL bull The Overall Average is the number of total counts divided by the number of

hours times the J-factor then rounded to the nearest 01 pCiLbull The EPA Protocol Average is calculated the same as the Overall Average

excluding the first four hours of measurements

Note that the average of the displayed hourly measurements and the reported averages may not be the same This is due to differences in the rounding As described above the displayed hourly measurements are rounded each hour

Note The AVG and CUR display values continue to update during the entire test even if the test period exceeds the maximum storage of 90 intervals The interval storage stops updating after 90 intervals until the next memory clear

14

while each average is only rounded once The reported average is thus a more accurate measurement than averaging the displayed hourly measurements

If the EPA Protocol Average is close enough to the 40 pCiL EPA threshold that rounding is a possible issue additional radon measurements should help to determine the actual radon level

Shutting Down

1 Unplug power adapter from mains power

2 Switch off backup battery to avoid measurement interference with completed test and to prevent battery depletion

CAUTION Switch off backup battery When backup battery is on Model 1027 continues to operate

15

4 Reports

Thermal Printer Reports

Figure 4-1 shows measurement results displayed in a sample typical thermal printer report

Figure 4-1 Example Thermal Printer Report

Information to be filled in by testing professional

ldquoTrdquo (tamper) - Indicates movement occurred during this interval The unit may have been moved during the test

ldquoPrdquo (power) - Indicates power interrupt during this interval The unit may have been moved during the test

TABULAR DATA - Average radon gas concentration during each measurement interval is printed in sequential order reading in rows from left to right up to a maximum of 90 1-hour measurement intervals

Overall Avg - Long term average since last memory CLEAR

EPA Protocol Avg - Long term average less the first 4 hours of data

Measurement Graph - Each radon concentration value is graphically represented in the same order as the tabular printout Scale is automatically adjusted to show maximum value in pCil

16

To print a thermal printer report

1 Ensure Model 1027 and printer are powered up and connected (see Set Up Thermal Printer on page 3) and a minimum of three hours of data has been collected

2 Press and hold both buttons on top of Model 1027 until yellow LED turns on solid then release buttons Yellow LED flashes

3 While yellow LED is flashing press and hold PRINT button until yellow LED turns on solid not flashing

4 Release PRINT button Printer begins printing paper report

5 When yellow LED flashes once data transfer is complete

Computer Reports

PrerequisitesBefore creating or printing reports with a computerbull Communication between Model 1027 and the computer must be set up See

Set Up Hardware on page 3bull Radon Monitor software application must be installed See Set Up Software

on page 5

Set Up Report InformationIf desired before transferring data from Model 1027 to a computer configure header and footer information to be automatically added to each report This information must be entered before data is transferred

1 Launch Radon Monitor application then select Edit gt Info to open lsquoInforma-tion Setuprsquo dialog box (Figure 4-2)

Figure 4-2 Information Setup Dialog Box

Enter SN and click arrow to add to list

Mark checkbox to add info to report Info added to

report header

Test Start and End dates and times

Info added to report footer

SN of Model 1027 used in test

Test location

17

2 Mark Enable Info checkbox then enter desired information

See Table 3 Radon Monitor Report Information on page 32 for additional instructions on completing the fields

3 Click OK then proceed to Transfer Data below

Transfer Data

1 Ensure Model 1027 is powered on and connected to computer (See Using Serial Port on page 6 or Using USB to Serial Adapter on page 7)

2 Launch Radon Monitor application

3 Verify proper Com port is selected (See Set COM Port in Radon Monitor Software on page 11)

4 Optionally add report information (See Set Up Report Information on page 17)

5 Click Get Data

Message ldquoListening for data on Com Xrdquo displays at bottom of screen

6 On top of Model 1027 press and hold both buttons until yellow LED lights solid then release both buttons Yellow LED flashes

7 With yellow LED flashing press and release Print button to transmit data Message at bottom of screen displays ldquoAcquiring data on Com X please waitrdquo

8 When data transfer is complete report displays (Figure 4-3)

Figure 4-3 Report Displayed in Editing Screen

Note At least three hours of data should be accumulated before transferring data

18

bull lsquoAcquiring Datarsquo message indicates computer is able to communicate with Model 1027 via selected Com port

bull If ldquoIndex out of boundsrdquo message is displayed after pressing Print button Model 1027 does not have sufficient test data

Edit and Print ReportsThe central part of the Radon Monitor application screen is an editing window Text can be added deleted or changed in any part of the report using standard Windows keystrokes to enter or delete characters Use scroll bars to view other parts of reportbull On the Edit menu use Cut Copy and Paste to make changesbull To interpret report results see Figure 4-1 on page 16 Data between the

header and footer in the editing screen is the same as is printed on thermal printer paper

bull To print the report select File gt Print and in the dialog box click OK

Save ReportsReports can be saved in two formatsbull ASCII text format (ldquoText Filesrdquo) The suffix ldquo_trdquo is appended to the file namebull Tab-delimited format suitable for importing into a spreadsheet such as

Microsoft Excel The suffix ldquo_srdquo is appended to the file name In this format numerical values are placed in individual cells which allows the use of graphing functions and other spreadsheet tools

1 On File menu click Save As lsquoSave Asrsquo dialog box opens (Figure 4-4) By default files are saved in CRadonData subdirectory You can save files here or select a different folder

Figure 4-4 Save As Dialog Box

2 Use Save as Type drop-down list and select format type

3 Enter a File Name Use a naming scheme suitable to your purpose such as client name address date serial number or some combination The appropriate suffix is added automatically depending on the selected file type

4 Click Save

19

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

Thermal PrinterThe optional portable thermal printer PN 102750 is used to print reports after measurements The following parts are included

Figure 1-2 Optional Portable Thermal Printer PN 102750

WARNING Use only accessories that are specifically authorized by Sun Nuclear for use with Model 1027

Number Description850040Z Thermal printer 40 column

022005Z Power supply 6VDC 21 mm plug (not shown)

801008Z Mains power cord for power supply 23 m 125V 5-15 P C13 (IEC Plug to USA style not shown)

750052 Rechargeable battery pack 48V Ni-MH

780374 Connector gender changer-mini 9 M-M (not shown)

801032Z Cable RS-232 (serial) DB9M to DB9F 6 ft (not shown)

850043Z Thermal printer paper roll (see Figure 2-2 on page 4)

Note The impact printer (PN 020030) offered with earlier Model 1027 Radon Monitors is no longer available The replacement is the thermal printer described in Figure 1-2

2

2 Setup

Unpack

Unpack the shipping box and identify the parts See Parts on page 1

Set Up Hardware

Before collecting data with Model 1027 decide how you want to print reportsbull Using the optional thermal printer PN 102750 See Set Up Thermal Printer

belowbull Using a printer connected to a laptop or personal computer This option

requires the Radon Monitor software application See Set Up Software on page 5

Set Up Thermal Printer1 Connect gender changer (PN 780374) to printer serial port

2 Connect RS-232 (serial) printer cable (PN 801032Z) to Model 1027 DATA PORT and to printer gender changer

3 To operate printer on AC power plug power supply (PN 022005Z) into printer power connector Then plug detachable power cord (PN 801008Z) into printer power supply and into a mains power source that matches ratings on power supply

Alternately operate printer from its rechargeable battery

Figure 2-1 Printer Controls and Indicators

Note Save the packing material if you plan to return the Model 1027 for periodic re-calibrations See Thermal Printer Maintenance on page 21

FEED

ON LINEOFF LINEPower switch

Power indicator

3

4 Slide Power switch (on side of printer) to On (I) position (Figure 2-1) Green power indicator turns on and flashes once every second If battery is low indicator flashes once every 12 second

5 To feed printer paper toggle ON LINE button to OFF LINE position (red indicator) then press FEED button It is only possible to feed paper when printer is OFF LINE See Load Printer Paper below

6 When printer paper is in position toggle ON LINE button to ON LINE position (green indicator)

See Table 2 on page 31 for a description of thermal printer indicators

Load Printer Paper

1 Unwrap roll of thermal printer paper (PN 850043Z) and if necessary cut leading edge straight across

Figure 2-2 Loading Printer Paper

WARNING Do not press and hold ON LINE button and FEED button simultaneously for 30 seconds or more This resets internal switches and prevents use of the printer

Note Load thermal printer paper in an area protected from direct sunlight

4

2 Open printer paper cover and place roll of thermal paper edge down in cover Printing surface is on inside of roll

3 Turn on power then push edge of paper into inlet slot at bottom of paper holder until auto-loader catches paper and feeds about 10 cm through paper cutter If necessary keep pressing paper FEED button until paper feeds straight and smoothly

Low Printer Battery IndicationWhen POWER (green) indicator starts flashing once every 05 seconds and printer goes OFF LINE (red indicator) connect AC adapter

If any data is in the memory buffer when POWER indicator starts flashing connect the AC adapter as quickly as possible to prevent data loss then push ON LINE button

Set Up Software

Prerequisitesbull Ensure the computer meets the system requirements in Recommended

System Requirements on page 34bull Administrative rights may be required to install and use the software and to

set up communication between the computer and the Radon Monitor

Install Software1 Download the 1027 Radon Monitor software from the Radon Support

website httpssupportsunnuclearcomradon and save it to your computer or laptop

2 Run the executable file Radon1027_vltXgtexe and follow the on-screen instructions to install the software

Radon 1027 icon appears on the desktop

Set Up Communication

Model 1027 ships with an RS-232 cable (PN 801032Z) that connects to a computerrsquos serial (COM) port This connection allows data transfer from Model 1027 to a computer where you can view edit and print reports

Newer computers have USB ports instead of serial ports In this case an optional USB to Serial Adapter cable is used to connect Model 1027 to the computer A typical adapter has a short cable with a serial connector on one end a USB connector on the other end and a small circuit board molded to the connector

Note When paper is loaded correctly red OFF LINE indicator stops flashing and stays on to indicate printer is still in OFF LINE mode

5

bull To connect Model 1027 to a computer using a serial port and the RS-232 data cable see Using Serial Port below

bull To connect Model 1027 to a computer using a USB port see Using USB to Serial Adapter on page 7

Using Serial Port1 Connect one end of RS-232 data cable to Model 1027rsquos DATA PORT and

other end to computerrsquos serial (9-pin) COM port (Figure 2-3)

Figure 2-3 Connecting Radon Monitor to Computer with RS-232 Serial Cable

2 Double-click the Radon 1027 desktop icon to start the application

If the icon is not visible

bull Click Start gt Programs gt SNC Group gt Radon 1027 or

bull Navigate to the folder where the program is installed (for example CRadon) and double-click the Radonexe file

Application opens with a blank screen (Figure 2-4 on page 7)

On menu bar Get Data menu option is dimmed because a Com Port has not been selected Model 1027 can use Com port 1 2 3 or 4

DATA PORTCOM port

RS-232 data cable

6

Figure 2-4 Application Opens With Blank Screen

3 On computer where RS-232 cable is connected check connector to identify Com port number

4 Click Com Port on menu to display available Com Ports Unavailable Com Ports are dimmed

5 Select Com Port on computer to which RS-232 cable is connected A bullet appears next to selected port (Figure 2-5)

Figure 2-5 Select the Desired Com Port

If you accidentally selected the wrong port select the correct port

Using USB to Serial AdapterSun Nuclear has tested and approved the IOGEAR Model GUC232A USB to Serial Adapter (Figure 2-6 on page 8) This adapter can be purchased directly from Sun Nuclear by ordering PN 850029 or can be purchased at a computer store office supply store or from an internet supplier

Menu bar

Editing area

Message area

Dimmed until Com Port selected

7

Figure 2-6 IOGEAR Model GUC232A USB to Serial Adapter PN 850029

Although it is possible to use a different USB to Serial Adapter doing so is not recommended because other USB to Serial Adapter installations have not been tested USB to Serial Adapters require special installation procedures and each manufacturer supplies specific instructions

System Requirementsbull The IOGEAR Model GUC232A USB to Serial adapter can be used with a

computer running any of the supported operating systems for the Radon Monitor See Recommended System Requirements on page 34

bull Administrative rights may be required to install the adapter drivers

Adapter InstallationThe following items are required to perform this procedure

bull IOGEAR Model GUC232A USB to Serial Adapter

bull CD and manufacturerrsquos instructions provided with USB to Serial Adapter Updated adapter drivers can also be downloaded from the IOGEAR website See Updating USB to Serial Adapter Drivers on page 25

bull RS-232 cable included with Model 1027

1 Connect RS-232 cable from Model 1027 DATA PORT to serial connector on USB to Serial Adapter (Figure 2-7)

2 Plug USB connector on other end of USB to Serial Adapter into a USB port on computer

CAUTION Sun Nuclear will only provide technical support for the IOGEAR Model GUC232A adapter

CAUTION Retain CD and manufacturerrsquos instructions for adapter CD and instructions are needed to install of adapter drivers

8

Figure 2-7 Connecting Model 1027 with USB to Serial Adapter

3 Insert manufacturerrsquos CD into computerrsquos CD drive or open downloaded driver file and follow the manufacturerrsquos on-screen instructions

Normally a CD drive is set for Autostart and the installation program opens automatically If it does not depending on your Operating System use My Computer Windows Explorer or File Explorer to navigate to the CD and manually start the program following the manufacturerrsquos instructions

Verify Driver Installation

1 To verify USB to Serial Adapter drivers were installed correctly open lsquoDevice Managerrsquo on your computer and check the COM port connection If you are not sure how to open your computerrsquos Device Manager follow the instructions below for your Operating System

bull Windows 10 Right-click the Start button then select Device Manager from the con-text menu

bull Windows 81On the desktop right-click This PC icon select Properties to display the lsquoSystemrsquo window then click Device Manager to display a list of devicesOr right-click Control Panel and in the lsquoControl Panelrsquo window click Hardware and Sound gt Device Manager to display a list of devices

bull Windows 7On the desktop right-click My Computer select Properties to display the lsquoSystem Propertiesrsquo window click the Hardware tab then select Device Manager Type a password or provide confirmation if prompted to do soOr click Start gt Control Panel gt Device Manager

USB port

DATA PORT

RS-232 cableGU232A cableAdapter serial

connector

9

2 In lsquoDevice Managerrsquo window expand Ports (COM amp LPT) to see a list of connected ports

Figure 2-8 Checking USB to Serial Port in Device Manager (Windows 7 and 81)

In Windows 10 if Ports (COM amp LPT) does not appear in the list in lsquoDevice Managerrsquo click Viewgt Show hidden devices

Figure 2-9 Viewing Hidden Devices in Windows 10 Device Manager

3 In the Ports list look for a port labeled ATEN USB to Serial Bridge (COM) if using recommended IOGEAR USB to Serial adapter (Look for something similar to USB Serial Port (COM) if using a different adapter)

10

4 Verify the port is correct by disconnecting and then reconnecting USB end of cable from computer Port should disappear from list and then reappear

If no port disappears and reappears when you disconnect and reconnect the cable the computer does not recognize the USB to Serial Adapter Reinstall drivers provided with USB to Serial Adapter and then try this procedure again (See also Troubleshooting USB to Serial Adapter on page 25)

5 Make note of serial port number (COM port) of USB to Serial adapter You will need this to set the Radon Monitor application to connect to this port

Set COM Port in Radon Monitor Software

1 After USB to Serial Adapter is successfully installed power up Model 1027 and launch Radon Monitor application

2 On menu click Com Port and select Com port number set up in previous section for USB to Serial Adapter

Figure 2-10 Selecting Adapter Com Port in Radon Monitor Application

Note Radon Monitor application only recognizes Com ports 1 2 3 or 4 Ports dimmed on menu are not available

Dimmed ports not available

Select Com Port for adapter (example)

11

3 Operation

Set Up

1 Unpack Model 1027 and place in position within space to be monitored for radon gas The device does not need to be level

2 Avoid using switch-controlled outlets Plug power adapter into power input jack on Model 1027 (Figure 3-1) then plug power adapter into a mains power wall outlet that matches power ratings printed on power supply

Figure 3-1 Connecting Power to Model 1027

bull Green POWER LED turns on

bull Yellow LED flashes twice followed by a single flash to indicate Model 1027 has performed all internal diagnostics and is functioning properly

3 Insert TOP PANEL key and turn to ENABLE position to activate top panel controls

CAUTION Do not use in outdoor environments Humidity and extreme temperatures will cause measurement errors

CAUTION Do not allow cell phones within 10 feet of the Model 1027 if the cell phone is turned on and the Radon Monitor is actively acquiring measurements Cell phone signals can cause readings that are higher than the actual radon measurement

12

4 Press AVG button If memory is clear three decimal points appear in display If memory is not clear long term average radon concentration is displayed In this case you must clear memory before collecting measurements

Clear Memory

1 Press and hold both buttons on top of Model 1027 until yellow LED turns on then release both buttons Yellow LED flashes

2 While yellow LED is flashing press and hold CLEAR button Yellow LED initially turns off then turns on solid not flashing

3 Release CLEAR button when yellow LED turns on solid

4 When yellow LED and display LEDs flash followed by a single flash of yellow LED memory is cleared

Conduct Test

1 If desired switch on backup battery A fresh battery provides about 20 hours of back-up operation

2 Turn TOP PANEL switch to DISABLE then remove key

3 At end of monitoring period insert TOP PANEL key and turn to ENABLE

Display Results

1 Press AVG to display the average radon concentration in pCil over the total monitoring period

2 Press CUR to display the radon concentration in the current 12-hour period

CAUTION Clear memory before starting a new measurement If memory is not cleared new measurements will be averaged with the old measurements still in memory

Note When Model 1027 is powered on a tamper sensor is always active except for a 15-second period immediately following a CLEAR memory procedure To avoid a tamper notation on the first reading do not move Model 1027 once the tamper sensor is active

Note To test tamper sensor CLEAR memory and conduct a test for several hours During the test try lifting or sliding Model 1027 In the printed results a ldquoTrdquo should appear in the interval when the disturbance was made

13

3 To print results review Delayed Results below before proceeding to Reports on page 16 Or record results on a piece of paper for a handwritten report

Delayed ResultsTest results can be displayed printed or downloaded later or at another location provided you understand the following differencesbull When power is disconnected the value of the latest partial interval and the

CUR value are lost from temporary memory bull When power is on (including battery power) Model 1027 continues to

operate providing values that are averaged into the result bull If you take an AVG reading disconnect power restore power later and take

a second reading the second AVG reading may be slightly different from the first reading This is because the first AVG reading includes the value for the partial one hour interval in process This partial value is stored in temporary memory and is lost when power is disconnected

This second AVG value is calculated using only completed intervals stored in non-volatile memory

Interpreting Results

The Model 1027 radon monitor is calibrated by setting internal switches to determine the calibration J-factor which provides the conversion between counts per hour and pCiL for that Model 1027 A separate calibration factor is also calculated and printed on the calibration report

The Model 1027 automatically multiplies the hourly measurements by the J-factor to yield the actual pCiL to within 5 and then displays these results on the printed report

To improve accuracy the user can manually multiply the measurement results by the calibration factor that is listed on the calibration report for the Model 1027

The measurement results on the printed report are calculated as followsbull The hourly measurements are the number of counts recorded during that

hour times the J-factor rounded to the nearest 01 pCiL bull The Overall Average is the number of total counts divided by the number of

hours times the J-factor then rounded to the nearest 01 pCiLbull The EPA Protocol Average is calculated the same as the Overall Average

excluding the first four hours of measurements

Note that the average of the displayed hourly measurements and the reported averages may not be the same This is due to differences in the rounding As described above the displayed hourly measurements are rounded each hour

Note The AVG and CUR display values continue to update during the entire test even if the test period exceeds the maximum storage of 90 intervals The interval storage stops updating after 90 intervals until the next memory clear

14

while each average is only rounded once The reported average is thus a more accurate measurement than averaging the displayed hourly measurements

If the EPA Protocol Average is close enough to the 40 pCiL EPA threshold that rounding is a possible issue additional radon measurements should help to determine the actual radon level

Shutting Down

1 Unplug power adapter from mains power

2 Switch off backup battery to avoid measurement interference with completed test and to prevent battery depletion

CAUTION Switch off backup battery When backup battery is on Model 1027 continues to operate

15

4 Reports

Thermal Printer Reports

Figure 4-1 shows measurement results displayed in a sample typical thermal printer report

Figure 4-1 Example Thermal Printer Report

Information to be filled in by testing professional

ldquoTrdquo (tamper) - Indicates movement occurred during this interval The unit may have been moved during the test

ldquoPrdquo (power) - Indicates power interrupt during this interval The unit may have been moved during the test

TABULAR DATA - Average radon gas concentration during each measurement interval is printed in sequential order reading in rows from left to right up to a maximum of 90 1-hour measurement intervals

Overall Avg - Long term average since last memory CLEAR

EPA Protocol Avg - Long term average less the first 4 hours of data

Measurement Graph - Each radon concentration value is graphically represented in the same order as the tabular printout Scale is automatically adjusted to show maximum value in pCil

16

To print a thermal printer report

1 Ensure Model 1027 and printer are powered up and connected (see Set Up Thermal Printer on page 3) and a minimum of three hours of data has been collected

2 Press and hold both buttons on top of Model 1027 until yellow LED turns on solid then release buttons Yellow LED flashes

3 While yellow LED is flashing press and hold PRINT button until yellow LED turns on solid not flashing

4 Release PRINT button Printer begins printing paper report

5 When yellow LED flashes once data transfer is complete

Computer Reports

PrerequisitesBefore creating or printing reports with a computerbull Communication between Model 1027 and the computer must be set up See

Set Up Hardware on page 3bull Radon Monitor software application must be installed See Set Up Software

on page 5

Set Up Report InformationIf desired before transferring data from Model 1027 to a computer configure header and footer information to be automatically added to each report This information must be entered before data is transferred

1 Launch Radon Monitor application then select Edit gt Info to open lsquoInforma-tion Setuprsquo dialog box (Figure 4-2)

Figure 4-2 Information Setup Dialog Box

Enter SN and click arrow to add to list

Mark checkbox to add info to report Info added to

report header

Test Start and End dates and times

Info added to report footer

SN of Model 1027 used in test

Test location

17

2 Mark Enable Info checkbox then enter desired information

See Table 3 Radon Monitor Report Information on page 32 for additional instructions on completing the fields

3 Click OK then proceed to Transfer Data below

Transfer Data

1 Ensure Model 1027 is powered on and connected to computer (See Using Serial Port on page 6 or Using USB to Serial Adapter on page 7)

2 Launch Radon Monitor application

3 Verify proper Com port is selected (See Set COM Port in Radon Monitor Software on page 11)

4 Optionally add report information (See Set Up Report Information on page 17)

5 Click Get Data

Message ldquoListening for data on Com Xrdquo displays at bottom of screen

6 On top of Model 1027 press and hold both buttons until yellow LED lights solid then release both buttons Yellow LED flashes

7 With yellow LED flashing press and release Print button to transmit data Message at bottom of screen displays ldquoAcquiring data on Com X please waitrdquo

8 When data transfer is complete report displays (Figure 4-3)

Figure 4-3 Report Displayed in Editing Screen

Note At least three hours of data should be accumulated before transferring data

18

bull lsquoAcquiring Datarsquo message indicates computer is able to communicate with Model 1027 via selected Com port

bull If ldquoIndex out of boundsrdquo message is displayed after pressing Print button Model 1027 does not have sufficient test data

Edit and Print ReportsThe central part of the Radon Monitor application screen is an editing window Text can be added deleted or changed in any part of the report using standard Windows keystrokes to enter or delete characters Use scroll bars to view other parts of reportbull On the Edit menu use Cut Copy and Paste to make changesbull To interpret report results see Figure 4-1 on page 16 Data between the

header and footer in the editing screen is the same as is printed on thermal printer paper

bull To print the report select File gt Print and in the dialog box click OK

Save ReportsReports can be saved in two formatsbull ASCII text format (ldquoText Filesrdquo) The suffix ldquo_trdquo is appended to the file namebull Tab-delimited format suitable for importing into a spreadsheet such as

Microsoft Excel The suffix ldquo_srdquo is appended to the file name In this format numerical values are placed in individual cells which allows the use of graphing functions and other spreadsheet tools

1 On File menu click Save As lsquoSave Asrsquo dialog box opens (Figure 4-4) By default files are saved in CRadonData subdirectory You can save files here or select a different folder

Figure 4-4 Save As Dialog Box

2 Use Save as Type drop-down list and select format type

3 Enter a File Name Use a naming scheme suitable to your purpose such as client name address date serial number or some combination The appropriate suffix is added automatically depending on the selected file type

4 Click Save

19

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

2 Setup

Unpack

Unpack the shipping box and identify the parts See Parts on page 1

Set Up Hardware

Before collecting data with Model 1027 decide how you want to print reportsbull Using the optional thermal printer PN 102750 See Set Up Thermal Printer

belowbull Using a printer connected to a laptop or personal computer This option

requires the Radon Monitor software application See Set Up Software on page 5

Set Up Thermal Printer1 Connect gender changer (PN 780374) to printer serial port

2 Connect RS-232 (serial) printer cable (PN 801032Z) to Model 1027 DATA PORT and to printer gender changer

3 To operate printer on AC power plug power supply (PN 022005Z) into printer power connector Then plug detachable power cord (PN 801008Z) into printer power supply and into a mains power source that matches ratings on power supply

Alternately operate printer from its rechargeable battery

Figure 2-1 Printer Controls and Indicators

Note Save the packing material if you plan to return the Model 1027 for periodic re-calibrations See Thermal Printer Maintenance on page 21

FEED

ON LINEOFF LINEPower switch

Power indicator

3

4 Slide Power switch (on side of printer) to On (I) position (Figure 2-1) Green power indicator turns on and flashes once every second If battery is low indicator flashes once every 12 second

5 To feed printer paper toggle ON LINE button to OFF LINE position (red indicator) then press FEED button It is only possible to feed paper when printer is OFF LINE See Load Printer Paper below

6 When printer paper is in position toggle ON LINE button to ON LINE position (green indicator)

See Table 2 on page 31 for a description of thermal printer indicators

Load Printer Paper

1 Unwrap roll of thermal printer paper (PN 850043Z) and if necessary cut leading edge straight across

Figure 2-2 Loading Printer Paper

WARNING Do not press and hold ON LINE button and FEED button simultaneously for 30 seconds or more This resets internal switches and prevents use of the printer

Note Load thermal printer paper in an area protected from direct sunlight

4

2 Open printer paper cover and place roll of thermal paper edge down in cover Printing surface is on inside of roll

3 Turn on power then push edge of paper into inlet slot at bottom of paper holder until auto-loader catches paper and feeds about 10 cm through paper cutter If necessary keep pressing paper FEED button until paper feeds straight and smoothly

Low Printer Battery IndicationWhen POWER (green) indicator starts flashing once every 05 seconds and printer goes OFF LINE (red indicator) connect AC adapter

If any data is in the memory buffer when POWER indicator starts flashing connect the AC adapter as quickly as possible to prevent data loss then push ON LINE button

Set Up Software

Prerequisitesbull Ensure the computer meets the system requirements in Recommended

System Requirements on page 34bull Administrative rights may be required to install and use the software and to

set up communication between the computer and the Radon Monitor

Install Software1 Download the 1027 Radon Monitor software from the Radon Support

website httpssupportsunnuclearcomradon and save it to your computer or laptop

2 Run the executable file Radon1027_vltXgtexe and follow the on-screen instructions to install the software

Radon 1027 icon appears on the desktop

Set Up Communication

Model 1027 ships with an RS-232 cable (PN 801032Z) that connects to a computerrsquos serial (COM) port This connection allows data transfer from Model 1027 to a computer where you can view edit and print reports

Newer computers have USB ports instead of serial ports In this case an optional USB to Serial Adapter cable is used to connect Model 1027 to the computer A typical adapter has a short cable with a serial connector on one end a USB connector on the other end and a small circuit board molded to the connector

Note When paper is loaded correctly red OFF LINE indicator stops flashing and stays on to indicate printer is still in OFF LINE mode

5

bull To connect Model 1027 to a computer using a serial port and the RS-232 data cable see Using Serial Port below

bull To connect Model 1027 to a computer using a USB port see Using USB to Serial Adapter on page 7

Using Serial Port1 Connect one end of RS-232 data cable to Model 1027rsquos DATA PORT and

other end to computerrsquos serial (9-pin) COM port (Figure 2-3)

Figure 2-3 Connecting Radon Monitor to Computer with RS-232 Serial Cable

2 Double-click the Radon 1027 desktop icon to start the application

If the icon is not visible

bull Click Start gt Programs gt SNC Group gt Radon 1027 or

bull Navigate to the folder where the program is installed (for example CRadon) and double-click the Radonexe file

Application opens with a blank screen (Figure 2-4 on page 7)

On menu bar Get Data menu option is dimmed because a Com Port has not been selected Model 1027 can use Com port 1 2 3 or 4

DATA PORTCOM port

RS-232 data cable

6

Figure 2-4 Application Opens With Blank Screen

3 On computer where RS-232 cable is connected check connector to identify Com port number

4 Click Com Port on menu to display available Com Ports Unavailable Com Ports are dimmed

5 Select Com Port on computer to which RS-232 cable is connected A bullet appears next to selected port (Figure 2-5)

Figure 2-5 Select the Desired Com Port

If you accidentally selected the wrong port select the correct port

Using USB to Serial AdapterSun Nuclear has tested and approved the IOGEAR Model GUC232A USB to Serial Adapter (Figure 2-6 on page 8) This adapter can be purchased directly from Sun Nuclear by ordering PN 850029 or can be purchased at a computer store office supply store or from an internet supplier

Menu bar

Editing area

Message area

Dimmed until Com Port selected

7

Figure 2-6 IOGEAR Model GUC232A USB to Serial Adapter PN 850029

Although it is possible to use a different USB to Serial Adapter doing so is not recommended because other USB to Serial Adapter installations have not been tested USB to Serial Adapters require special installation procedures and each manufacturer supplies specific instructions

System Requirementsbull The IOGEAR Model GUC232A USB to Serial adapter can be used with a

computer running any of the supported operating systems for the Radon Monitor See Recommended System Requirements on page 34

bull Administrative rights may be required to install the adapter drivers

Adapter InstallationThe following items are required to perform this procedure

bull IOGEAR Model GUC232A USB to Serial Adapter

bull CD and manufacturerrsquos instructions provided with USB to Serial Adapter Updated adapter drivers can also be downloaded from the IOGEAR website See Updating USB to Serial Adapter Drivers on page 25

bull RS-232 cable included with Model 1027

1 Connect RS-232 cable from Model 1027 DATA PORT to serial connector on USB to Serial Adapter (Figure 2-7)

2 Plug USB connector on other end of USB to Serial Adapter into a USB port on computer

CAUTION Sun Nuclear will only provide technical support for the IOGEAR Model GUC232A adapter

CAUTION Retain CD and manufacturerrsquos instructions for adapter CD and instructions are needed to install of adapter drivers

8

Figure 2-7 Connecting Model 1027 with USB to Serial Adapter

3 Insert manufacturerrsquos CD into computerrsquos CD drive or open downloaded driver file and follow the manufacturerrsquos on-screen instructions

Normally a CD drive is set for Autostart and the installation program opens automatically If it does not depending on your Operating System use My Computer Windows Explorer or File Explorer to navigate to the CD and manually start the program following the manufacturerrsquos instructions

Verify Driver Installation

1 To verify USB to Serial Adapter drivers were installed correctly open lsquoDevice Managerrsquo on your computer and check the COM port connection If you are not sure how to open your computerrsquos Device Manager follow the instructions below for your Operating System

bull Windows 10 Right-click the Start button then select Device Manager from the con-text menu

bull Windows 81On the desktop right-click This PC icon select Properties to display the lsquoSystemrsquo window then click Device Manager to display a list of devicesOr right-click Control Panel and in the lsquoControl Panelrsquo window click Hardware and Sound gt Device Manager to display a list of devices

bull Windows 7On the desktop right-click My Computer select Properties to display the lsquoSystem Propertiesrsquo window click the Hardware tab then select Device Manager Type a password or provide confirmation if prompted to do soOr click Start gt Control Panel gt Device Manager

USB port

DATA PORT

RS-232 cableGU232A cableAdapter serial

connector

9

2 In lsquoDevice Managerrsquo window expand Ports (COM amp LPT) to see a list of connected ports

Figure 2-8 Checking USB to Serial Port in Device Manager (Windows 7 and 81)

In Windows 10 if Ports (COM amp LPT) does not appear in the list in lsquoDevice Managerrsquo click Viewgt Show hidden devices

Figure 2-9 Viewing Hidden Devices in Windows 10 Device Manager

3 In the Ports list look for a port labeled ATEN USB to Serial Bridge (COM) if using recommended IOGEAR USB to Serial adapter (Look for something similar to USB Serial Port (COM) if using a different adapter)

10

4 Verify the port is correct by disconnecting and then reconnecting USB end of cable from computer Port should disappear from list and then reappear

If no port disappears and reappears when you disconnect and reconnect the cable the computer does not recognize the USB to Serial Adapter Reinstall drivers provided with USB to Serial Adapter and then try this procedure again (See also Troubleshooting USB to Serial Adapter on page 25)

5 Make note of serial port number (COM port) of USB to Serial adapter You will need this to set the Radon Monitor application to connect to this port

Set COM Port in Radon Monitor Software

1 After USB to Serial Adapter is successfully installed power up Model 1027 and launch Radon Monitor application

2 On menu click Com Port and select Com port number set up in previous section for USB to Serial Adapter

Figure 2-10 Selecting Adapter Com Port in Radon Monitor Application

Note Radon Monitor application only recognizes Com ports 1 2 3 or 4 Ports dimmed on menu are not available

Dimmed ports not available

Select Com Port for adapter (example)

11

3 Operation

Set Up

1 Unpack Model 1027 and place in position within space to be monitored for radon gas The device does not need to be level

2 Avoid using switch-controlled outlets Plug power adapter into power input jack on Model 1027 (Figure 3-1) then plug power adapter into a mains power wall outlet that matches power ratings printed on power supply

Figure 3-1 Connecting Power to Model 1027

bull Green POWER LED turns on

bull Yellow LED flashes twice followed by a single flash to indicate Model 1027 has performed all internal diagnostics and is functioning properly

3 Insert TOP PANEL key and turn to ENABLE position to activate top panel controls

CAUTION Do not use in outdoor environments Humidity and extreme temperatures will cause measurement errors

CAUTION Do not allow cell phones within 10 feet of the Model 1027 if the cell phone is turned on and the Radon Monitor is actively acquiring measurements Cell phone signals can cause readings that are higher than the actual radon measurement

12

4 Press AVG button If memory is clear three decimal points appear in display If memory is not clear long term average radon concentration is displayed In this case you must clear memory before collecting measurements

Clear Memory

1 Press and hold both buttons on top of Model 1027 until yellow LED turns on then release both buttons Yellow LED flashes

2 While yellow LED is flashing press and hold CLEAR button Yellow LED initially turns off then turns on solid not flashing

3 Release CLEAR button when yellow LED turns on solid

4 When yellow LED and display LEDs flash followed by a single flash of yellow LED memory is cleared

Conduct Test

1 If desired switch on backup battery A fresh battery provides about 20 hours of back-up operation

2 Turn TOP PANEL switch to DISABLE then remove key

3 At end of monitoring period insert TOP PANEL key and turn to ENABLE

Display Results

1 Press AVG to display the average radon concentration in pCil over the total monitoring period

2 Press CUR to display the radon concentration in the current 12-hour period

CAUTION Clear memory before starting a new measurement If memory is not cleared new measurements will be averaged with the old measurements still in memory

Note When Model 1027 is powered on a tamper sensor is always active except for a 15-second period immediately following a CLEAR memory procedure To avoid a tamper notation on the first reading do not move Model 1027 once the tamper sensor is active

Note To test tamper sensor CLEAR memory and conduct a test for several hours During the test try lifting or sliding Model 1027 In the printed results a ldquoTrdquo should appear in the interval when the disturbance was made

13

3 To print results review Delayed Results below before proceeding to Reports on page 16 Or record results on a piece of paper for a handwritten report

Delayed ResultsTest results can be displayed printed or downloaded later or at another location provided you understand the following differencesbull When power is disconnected the value of the latest partial interval and the

CUR value are lost from temporary memory bull When power is on (including battery power) Model 1027 continues to

operate providing values that are averaged into the result bull If you take an AVG reading disconnect power restore power later and take

a second reading the second AVG reading may be slightly different from the first reading This is because the first AVG reading includes the value for the partial one hour interval in process This partial value is stored in temporary memory and is lost when power is disconnected

This second AVG value is calculated using only completed intervals stored in non-volatile memory

Interpreting Results

The Model 1027 radon monitor is calibrated by setting internal switches to determine the calibration J-factor which provides the conversion between counts per hour and pCiL for that Model 1027 A separate calibration factor is also calculated and printed on the calibration report

The Model 1027 automatically multiplies the hourly measurements by the J-factor to yield the actual pCiL to within 5 and then displays these results on the printed report

To improve accuracy the user can manually multiply the measurement results by the calibration factor that is listed on the calibration report for the Model 1027

The measurement results on the printed report are calculated as followsbull The hourly measurements are the number of counts recorded during that

hour times the J-factor rounded to the nearest 01 pCiL bull The Overall Average is the number of total counts divided by the number of

hours times the J-factor then rounded to the nearest 01 pCiLbull The EPA Protocol Average is calculated the same as the Overall Average

excluding the first four hours of measurements

Note that the average of the displayed hourly measurements and the reported averages may not be the same This is due to differences in the rounding As described above the displayed hourly measurements are rounded each hour

Note The AVG and CUR display values continue to update during the entire test even if the test period exceeds the maximum storage of 90 intervals The interval storage stops updating after 90 intervals until the next memory clear

14

while each average is only rounded once The reported average is thus a more accurate measurement than averaging the displayed hourly measurements

If the EPA Protocol Average is close enough to the 40 pCiL EPA threshold that rounding is a possible issue additional radon measurements should help to determine the actual radon level

Shutting Down

1 Unplug power adapter from mains power

2 Switch off backup battery to avoid measurement interference with completed test and to prevent battery depletion

CAUTION Switch off backup battery When backup battery is on Model 1027 continues to operate

15

4 Reports

Thermal Printer Reports

Figure 4-1 shows measurement results displayed in a sample typical thermal printer report

Figure 4-1 Example Thermal Printer Report

Information to be filled in by testing professional

ldquoTrdquo (tamper) - Indicates movement occurred during this interval The unit may have been moved during the test

ldquoPrdquo (power) - Indicates power interrupt during this interval The unit may have been moved during the test

TABULAR DATA - Average radon gas concentration during each measurement interval is printed in sequential order reading in rows from left to right up to a maximum of 90 1-hour measurement intervals

Overall Avg - Long term average since last memory CLEAR

EPA Protocol Avg - Long term average less the first 4 hours of data

Measurement Graph - Each radon concentration value is graphically represented in the same order as the tabular printout Scale is automatically adjusted to show maximum value in pCil

16

To print a thermal printer report

1 Ensure Model 1027 and printer are powered up and connected (see Set Up Thermal Printer on page 3) and a minimum of three hours of data has been collected

2 Press and hold both buttons on top of Model 1027 until yellow LED turns on solid then release buttons Yellow LED flashes

3 While yellow LED is flashing press and hold PRINT button until yellow LED turns on solid not flashing

4 Release PRINT button Printer begins printing paper report

5 When yellow LED flashes once data transfer is complete

Computer Reports

PrerequisitesBefore creating or printing reports with a computerbull Communication between Model 1027 and the computer must be set up See

Set Up Hardware on page 3bull Radon Monitor software application must be installed See Set Up Software

on page 5

Set Up Report InformationIf desired before transferring data from Model 1027 to a computer configure header and footer information to be automatically added to each report This information must be entered before data is transferred

1 Launch Radon Monitor application then select Edit gt Info to open lsquoInforma-tion Setuprsquo dialog box (Figure 4-2)

Figure 4-2 Information Setup Dialog Box

Enter SN and click arrow to add to list

Mark checkbox to add info to report Info added to

report header

Test Start and End dates and times

Info added to report footer

SN of Model 1027 used in test

Test location

17

2 Mark Enable Info checkbox then enter desired information

See Table 3 Radon Monitor Report Information on page 32 for additional instructions on completing the fields

3 Click OK then proceed to Transfer Data below

Transfer Data

1 Ensure Model 1027 is powered on and connected to computer (See Using Serial Port on page 6 or Using USB to Serial Adapter on page 7)

2 Launch Radon Monitor application

3 Verify proper Com port is selected (See Set COM Port in Radon Monitor Software on page 11)

4 Optionally add report information (See Set Up Report Information on page 17)

5 Click Get Data

Message ldquoListening for data on Com Xrdquo displays at bottom of screen

6 On top of Model 1027 press and hold both buttons until yellow LED lights solid then release both buttons Yellow LED flashes

7 With yellow LED flashing press and release Print button to transmit data Message at bottom of screen displays ldquoAcquiring data on Com X please waitrdquo

8 When data transfer is complete report displays (Figure 4-3)

Figure 4-3 Report Displayed in Editing Screen

Note At least three hours of data should be accumulated before transferring data

18

bull lsquoAcquiring Datarsquo message indicates computer is able to communicate with Model 1027 via selected Com port

bull If ldquoIndex out of boundsrdquo message is displayed after pressing Print button Model 1027 does not have sufficient test data

Edit and Print ReportsThe central part of the Radon Monitor application screen is an editing window Text can be added deleted or changed in any part of the report using standard Windows keystrokes to enter or delete characters Use scroll bars to view other parts of reportbull On the Edit menu use Cut Copy and Paste to make changesbull To interpret report results see Figure 4-1 on page 16 Data between the

header and footer in the editing screen is the same as is printed on thermal printer paper

bull To print the report select File gt Print and in the dialog box click OK

Save ReportsReports can be saved in two formatsbull ASCII text format (ldquoText Filesrdquo) The suffix ldquo_trdquo is appended to the file namebull Tab-delimited format suitable for importing into a spreadsheet such as

Microsoft Excel The suffix ldquo_srdquo is appended to the file name In this format numerical values are placed in individual cells which allows the use of graphing functions and other spreadsheet tools

1 On File menu click Save As lsquoSave Asrsquo dialog box opens (Figure 4-4) By default files are saved in CRadonData subdirectory You can save files here or select a different folder

Figure 4-4 Save As Dialog Box

2 Use Save as Type drop-down list and select format type

3 Enter a File Name Use a naming scheme suitable to your purpose such as client name address date serial number or some combination The appropriate suffix is added automatically depending on the selected file type

4 Click Save

19

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

4 Slide Power switch (on side of printer) to On (I) position (Figure 2-1) Green power indicator turns on and flashes once every second If battery is low indicator flashes once every 12 second

5 To feed printer paper toggle ON LINE button to OFF LINE position (red indicator) then press FEED button It is only possible to feed paper when printer is OFF LINE See Load Printer Paper below

6 When printer paper is in position toggle ON LINE button to ON LINE position (green indicator)

See Table 2 on page 31 for a description of thermal printer indicators

Load Printer Paper

1 Unwrap roll of thermal printer paper (PN 850043Z) and if necessary cut leading edge straight across

Figure 2-2 Loading Printer Paper

WARNING Do not press and hold ON LINE button and FEED button simultaneously for 30 seconds or more This resets internal switches and prevents use of the printer

Note Load thermal printer paper in an area protected from direct sunlight

4

2 Open printer paper cover and place roll of thermal paper edge down in cover Printing surface is on inside of roll

3 Turn on power then push edge of paper into inlet slot at bottom of paper holder until auto-loader catches paper and feeds about 10 cm through paper cutter If necessary keep pressing paper FEED button until paper feeds straight and smoothly

Low Printer Battery IndicationWhen POWER (green) indicator starts flashing once every 05 seconds and printer goes OFF LINE (red indicator) connect AC adapter

If any data is in the memory buffer when POWER indicator starts flashing connect the AC adapter as quickly as possible to prevent data loss then push ON LINE button

Set Up Software

Prerequisitesbull Ensure the computer meets the system requirements in Recommended

System Requirements on page 34bull Administrative rights may be required to install and use the software and to

set up communication between the computer and the Radon Monitor

Install Software1 Download the 1027 Radon Monitor software from the Radon Support

website httpssupportsunnuclearcomradon and save it to your computer or laptop

2 Run the executable file Radon1027_vltXgtexe and follow the on-screen instructions to install the software

Radon 1027 icon appears on the desktop

Set Up Communication

Model 1027 ships with an RS-232 cable (PN 801032Z) that connects to a computerrsquos serial (COM) port This connection allows data transfer from Model 1027 to a computer where you can view edit and print reports

Newer computers have USB ports instead of serial ports In this case an optional USB to Serial Adapter cable is used to connect Model 1027 to the computer A typical adapter has a short cable with a serial connector on one end a USB connector on the other end and a small circuit board molded to the connector

Note When paper is loaded correctly red OFF LINE indicator stops flashing and stays on to indicate printer is still in OFF LINE mode

5

bull To connect Model 1027 to a computer using a serial port and the RS-232 data cable see Using Serial Port below

bull To connect Model 1027 to a computer using a USB port see Using USB to Serial Adapter on page 7

Using Serial Port1 Connect one end of RS-232 data cable to Model 1027rsquos DATA PORT and

other end to computerrsquos serial (9-pin) COM port (Figure 2-3)

Figure 2-3 Connecting Radon Monitor to Computer with RS-232 Serial Cable

2 Double-click the Radon 1027 desktop icon to start the application

If the icon is not visible

bull Click Start gt Programs gt SNC Group gt Radon 1027 or

bull Navigate to the folder where the program is installed (for example CRadon) and double-click the Radonexe file

Application opens with a blank screen (Figure 2-4 on page 7)

On menu bar Get Data menu option is dimmed because a Com Port has not been selected Model 1027 can use Com port 1 2 3 or 4

DATA PORTCOM port

RS-232 data cable

6

Figure 2-4 Application Opens With Blank Screen

3 On computer where RS-232 cable is connected check connector to identify Com port number

4 Click Com Port on menu to display available Com Ports Unavailable Com Ports are dimmed

5 Select Com Port on computer to which RS-232 cable is connected A bullet appears next to selected port (Figure 2-5)

Figure 2-5 Select the Desired Com Port

If you accidentally selected the wrong port select the correct port

Using USB to Serial AdapterSun Nuclear has tested and approved the IOGEAR Model GUC232A USB to Serial Adapter (Figure 2-6 on page 8) This adapter can be purchased directly from Sun Nuclear by ordering PN 850029 or can be purchased at a computer store office supply store or from an internet supplier

Menu bar

Editing area

Message area

Dimmed until Com Port selected

7

Figure 2-6 IOGEAR Model GUC232A USB to Serial Adapter PN 850029

Although it is possible to use a different USB to Serial Adapter doing so is not recommended because other USB to Serial Adapter installations have not been tested USB to Serial Adapters require special installation procedures and each manufacturer supplies specific instructions

System Requirementsbull The IOGEAR Model GUC232A USB to Serial adapter can be used with a

computer running any of the supported operating systems for the Radon Monitor See Recommended System Requirements on page 34

bull Administrative rights may be required to install the adapter drivers

Adapter InstallationThe following items are required to perform this procedure

bull IOGEAR Model GUC232A USB to Serial Adapter

bull CD and manufacturerrsquos instructions provided with USB to Serial Adapter Updated adapter drivers can also be downloaded from the IOGEAR website See Updating USB to Serial Adapter Drivers on page 25

bull RS-232 cable included with Model 1027

1 Connect RS-232 cable from Model 1027 DATA PORT to serial connector on USB to Serial Adapter (Figure 2-7)

2 Plug USB connector on other end of USB to Serial Adapter into a USB port on computer

CAUTION Sun Nuclear will only provide technical support for the IOGEAR Model GUC232A adapter

CAUTION Retain CD and manufacturerrsquos instructions for adapter CD and instructions are needed to install of adapter drivers

8

Figure 2-7 Connecting Model 1027 with USB to Serial Adapter

3 Insert manufacturerrsquos CD into computerrsquos CD drive or open downloaded driver file and follow the manufacturerrsquos on-screen instructions

Normally a CD drive is set for Autostart and the installation program opens automatically If it does not depending on your Operating System use My Computer Windows Explorer or File Explorer to navigate to the CD and manually start the program following the manufacturerrsquos instructions

Verify Driver Installation

1 To verify USB to Serial Adapter drivers were installed correctly open lsquoDevice Managerrsquo on your computer and check the COM port connection If you are not sure how to open your computerrsquos Device Manager follow the instructions below for your Operating System

bull Windows 10 Right-click the Start button then select Device Manager from the con-text menu

bull Windows 81On the desktop right-click This PC icon select Properties to display the lsquoSystemrsquo window then click Device Manager to display a list of devicesOr right-click Control Panel and in the lsquoControl Panelrsquo window click Hardware and Sound gt Device Manager to display a list of devices

bull Windows 7On the desktop right-click My Computer select Properties to display the lsquoSystem Propertiesrsquo window click the Hardware tab then select Device Manager Type a password or provide confirmation if prompted to do soOr click Start gt Control Panel gt Device Manager

USB port

DATA PORT

RS-232 cableGU232A cableAdapter serial

connector

9

2 In lsquoDevice Managerrsquo window expand Ports (COM amp LPT) to see a list of connected ports

Figure 2-8 Checking USB to Serial Port in Device Manager (Windows 7 and 81)

In Windows 10 if Ports (COM amp LPT) does not appear in the list in lsquoDevice Managerrsquo click Viewgt Show hidden devices

Figure 2-9 Viewing Hidden Devices in Windows 10 Device Manager

3 In the Ports list look for a port labeled ATEN USB to Serial Bridge (COM) if using recommended IOGEAR USB to Serial adapter (Look for something similar to USB Serial Port (COM) if using a different adapter)

10

4 Verify the port is correct by disconnecting and then reconnecting USB end of cable from computer Port should disappear from list and then reappear

If no port disappears and reappears when you disconnect and reconnect the cable the computer does not recognize the USB to Serial Adapter Reinstall drivers provided with USB to Serial Adapter and then try this procedure again (See also Troubleshooting USB to Serial Adapter on page 25)

5 Make note of serial port number (COM port) of USB to Serial adapter You will need this to set the Radon Monitor application to connect to this port

Set COM Port in Radon Monitor Software

1 After USB to Serial Adapter is successfully installed power up Model 1027 and launch Radon Monitor application

2 On menu click Com Port and select Com port number set up in previous section for USB to Serial Adapter

Figure 2-10 Selecting Adapter Com Port in Radon Monitor Application

Note Radon Monitor application only recognizes Com ports 1 2 3 or 4 Ports dimmed on menu are not available

Dimmed ports not available

Select Com Port for adapter (example)

11

3 Operation

Set Up

1 Unpack Model 1027 and place in position within space to be monitored for radon gas The device does not need to be level

2 Avoid using switch-controlled outlets Plug power adapter into power input jack on Model 1027 (Figure 3-1) then plug power adapter into a mains power wall outlet that matches power ratings printed on power supply

Figure 3-1 Connecting Power to Model 1027

bull Green POWER LED turns on

bull Yellow LED flashes twice followed by a single flash to indicate Model 1027 has performed all internal diagnostics and is functioning properly

3 Insert TOP PANEL key and turn to ENABLE position to activate top panel controls

CAUTION Do not use in outdoor environments Humidity and extreme temperatures will cause measurement errors

CAUTION Do not allow cell phones within 10 feet of the Model 1027 if the cell phone is turned on and the Radon Monitor is actively acquiring measurements Cell phone signals can cause readings that are higher than the actual radon measurement

12

4 Press AVG button If memory is clear three decimal points appear in display If memory is not clear long term average radon concentration is displayed In this case you must clear memory before collecting measurements

Clear Memory

1 Press and hold both buttons on top of Model 1027 until yellow LED turns on then release both buttons Yellow LED flashes

2 While yellow LED is flashing press and hold CLEAR button Yellow LED initially turns off then turns on solid not flashing

3 Release CLEAR button when yellow LED turns on solid

4 When yellow LED and display LEDs flash followed by a single flash of yellow LED memory is cleared

Conduct Test

1 If desired switch on backup battery A fresh battery provides about 20 hours of back-up operation

2 Turn TOP PANEL switch to DISABLE then remove key

3 At end of monitoring period insert TOP PANEL key and turn to ENABLE

Display Results

1 Press AVG to display the average radon concentration in pCil over the total monitoring period

2 Press CUR to display the radon concentration in the current 12-hour period

CAUTION Clear memory before starting a new measurement If memory is not cleared new measurements will be averaged with the old measurements still in memory

Note When Model 1027 is powered on a tamper sensor is always active except for a 15-second period immediately following a CLEAR memory procedure To avoid a tamper notation on the first reading do not move Model 1027 once the tamper sensor is active

Note To test tamper sensor CLEAR memory and conduct a test for several hours During the test try lifting or sliding Model 1027 In the printed results a ldquoTrdquo should appear in the interval when the disturbance was made

13

3 To print results review Delayed Results below before proceeding to Reports on page 16 Or record results on a piece of paper for a handwritten report

Delayed ResultsTest results can be displayed printed or downloaded later or at another location provided you understand the following differencesbull When power is disconnected the value of the latest partial interval and the

CUR value are lost from temporary memory bull When power is on (including battery power) Model 1027 continues to

operate providing values that are averaged into the result bull If you take an AVG reading disconnect power restore power later and take

a second reading the second AVG reading may be slightly different from the first reading This is because the first AVG reading includes the value for the partial one hour interval in process This partial value is stored in temporary memory and is lost when power is disconnected

This second AVG value is calculated using only completed intervals stored in non-volatile memory

Interpreting Results

The Model 1027 radon monitor is calibrated by setting internal switches to determine the calibration J-factor which provides the conversion between counts per hour and pCiL for that Model 1027 A separate calibration factor is also calculated and printed on the calibration report

The Model 1027 automatically multiplies the hourly measurements by the J-factor to yield the actual pCiL to within 5 and then displays these results on the printed report

To improve accuracy the user can manually multiply the measurement results by the calibration factor that is listed on the calibration report for the Model 1027

The measurement results on the printed report are calculated as followsbull The hourly measurements are the number of counts recorded during that

hour times the J-factor rounded to the nearest 01 pCiL bull The Overall Average is the number of total counts divided by the number of

hours times the J-factor then rounded to the nearest 01 pCiLbull The EPA Protocol Average is calculated the same as the Overall Average

excluding the first four hours of measurements

Note that the average of the displayed hourly measurements and the reported averages may not be the same This is due to differences in the rounding As described above the displayed hourly measurements are rounded each hour

Note The AVG and CUR display values continue to update during the entire test even if the test period exceeds the maximum storage of 90 intervals The interval storage stops updating after 90 intervals until the next memory clear

14

while each average is only rounded once The reported average is thus a more accurate measurement than averaging the displayed hourly measurements

If the EPA Protocol Average is close enough to the 40 pCiL EPA threshold that rounding is a possible issue additional radon measurements should help to determine the actual radon level

Shutting Down

1 Unplug power adapter from mains power

2 Switch off backup battery to avoid measurement interference with completed test and to prevent battery depletion

CAUTION Switch off backup battery When backup battery is on Model 1027 continues to operate

15

4 Reports

Thermal Printer Reports

Figure 4-1 shows measurement results displayed in a sample typical thermal printer report

Figure 4-1 Example Thermal Printer Report

Information to be filled in by testing professional

ldquoTrdquo (tamper) - Indicates movement occurred during this interval The unit may have been moved during the test

ldquoPrdquo (power) - Indicates power interrupt during this interval The unit may have been moved during the test

TABULAR DATA - Average radon gas concentration during each measurement interval is printed in sequential order reading in rows from left to right up to a maximum of 90 1-hour measurement intervals

Overall Avg - Long term average since last memory CLEAR

EPA Protocol Avg - Long term average less the first 4 hours of data

Measurement Graph - Each radon concentration value is graphically represented in the same order as the tabular printout Scale is automatically adjusted to show maximum value in pCil

16

To print a thermal printer report

1 Ensure Model 1027 and printer are powered up and connected (see Set Up Thermal Printer on page 3) and a minimum of three hours of data has been collected

2 Press and hold both buttons on top of Model 1027 until yellow LED turns on solid then release buttons Yellow LED flashes

3 While yellow LED is flashing press and hold PRINT button until yellow LED turns on solid not flashing

4 Release PRINT button Printer begins printing paper report

5 When yellow LED flashes once data transfer is complete

Computer Reports

PrerequisitesBefore creating or printing reports with a computerbull Communication between Model 1027 and the computer must be set up See

Set Up Hardware on page 3bull Radon Monitor software application must be installed See Set Up Software

on page 5

Set Up Report InformationIf desired before transferring data from Model 1027 to a computer configure header and footer information to be automatically added to each report This information must be entered before data is transferred

1 Launch Radon Monitor application then select Edit gt Info to open lsquoInforma-tion Setuprsquo dialog box (Figure 4-2)

Figure 4-2 Information Setup Dialog Box

Enter SN and click arrow to add to list

Mark checkbox to add info to report Info added to

report header

Test Start and End dates and times

Info added to report footer

SN of Model 1027 used in test

Test location

17

2 Mark Enable Info checkbox then enter desired information

See Table 3 Radon Monitor Report Information on page 32 for additional instructions on completing the fields

3 Click OK then proceed to Transfer Data below

Transfer Data

1 Ensure Model 1027 is powered on and connected to computer (See Using Serial Port on page 6 or Using USB to Serial Adapter on page 7)

2 Launch Radon Monitor application

3 Verify proper Com port is selected (See Set COM Port in Radon Monitor Software on page 11)

4 Optionally add report information (See Set Up Report Information on page 17)

5 Click Get Data

Message ldquoListening for data on Com Xrdquo displays at bottom of screen

6 On top of Model 1027 press and hold both buttons until yellow LED lights solid then release both buttons Yellow LED flashes

7 With yellow LED flashing press and release Print button to transmit data Message at bottom of screen displays ldquoAcquiring data on Com X please waitrdquo

8 When data transfer is complete report displays (Figure 4-3)

Figure 4-3 Report Displayed in Editing Screen

Note At least three hours of data should be accumulated before transferring data

18

bull lsquoAcquiring Datarsquo message indicates computer is able to communicate with Model 1027 via selected Com port

bull If ldquoIndex out of boundsrdquo message is displayed after pressing Print button Model 1027 does not have sufficient test data

Edit and Print ReportsThe central part of the Radon Monitor application screen is an editing window Text can be added deleted or changed in any part of the report using standard Windows keystrokes to enter or delete characters Use scroll bars to view other parts of reportbull On the Edit menu use Cut Copy and Paste to make changesbull To interpret report results see Figure 4-1 on page 16 Data between the

header and footer in the editing screen is the same as is printed on thermal printer paper

bull To print the report select File gt Print and in the dialog box click OK

Save ReportsReports can be saved in two formatsbull ASCII text format (ldquoText Filesrdquo) The suffix ldquo_trdquo is appended to the file namebull Tab-delimited format suitable for importing into a spreadsheet such as

Microsoft Excel The suffix ldquo_srdquo is appended to the file name In this format numerical values are placed in individual cells which allows the use of graphing functions and other spreadsheet tools

1 On File menu click Save As lsquoSave Asrsquo dialog box opens (Figure 4-4) By default files are saved in CRadonData subdirectory You can save files here or select a different folder

Figure 4-4 Save As Dialog Box

2 Use Save as Type drop-down list and select format type

3 Enter a File Name Use a naming scheme suitable to your purpose such as client name address date serial number or some combination The appropriate suffix is added automatically depending on the selected file type

4 Click Save

19

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

2 Open printer paper cover and place roll of thermal paper edge down in cover Printing surface is on inside of roll

3 Turn on power then push edge of paper into inlet slot at bottom of paper holder until auto-loader catches paper and feeds about 10 cm through paper cutter If necessary keep pressing paper FEED button until paper feeds straight and smoothly

Low Printer Battery IndicationWhen POWER (green) indicator starts flashing once every 05 seconds and printer goes OFF LINE (red indicator) connect AC adapter

If any data is in the memory buffer when POWER indicator starts flashing connect the AC adapter as quickly as possible to prevent data loss then push ON LINE button

Set Up Software

Prerequisitesbull Ensure the computer meets the system requirements in Recommended

System Requirements on page 34bull Administrative rights may be required to install and use the software and to

set up communication between the computer and the Radon Monitor

Install Software1 Download the 1027 Radon Monitor software from the Radon Support

website httpssupportsunnuclearcomradon and save it to your computer or laptop

2 Run the executable file Radon1027_vltXgtexe and follow the on-screen instructions to install the software

Radon 1027 icon appears on the desktop

Set Up Communication

Model 1027 ships with an RS-232 cable (PN 801032Z) that connects to a computerrsquos serial (COM) port This connection allows data transfer from Model 1027 to a computer where you can view edit and print reports

Newer computers have USB ports instead of serial ports In this case an optional USB to Serial Adapter cable is used to connect Model 1027 to the computer A typical adapter has a short cable with a serial connector on one end a USB connector on the other end and a small circuit board molded to the connector

Note When paper is loaded correctly red OFF LINE indicator stops flashing and stays on to indicate printer is still in OFF LINE mode

5

bull To connect Model 1027 to a computer using a serial port and the RS-232 data cable see Using Serial Port below

bull To connect Model 1027 to a computer using a USB port see Using USB to Serial Adapter on page 7

Using Serial Port1 Connect one end of RS-232 data cable to Model 1027rsquos DATA PORT and

other end to computerrsquos serial (9-pin) COM port (Figure 2-3)

Figure 2-3 Connecting Radon Monitor to Computer with RS-232 Serial Cable

2 Double-click the Radon 1027 desktop icon to start the application

If the icon is not visible

bull Click Start gt Programs gt SNC Group gt Radon 1027 or

bull Navigate to the folder where the program is installed (for example CRadon) and double-click the Radonexe file

Application opens with a blank screen (Figure 2-4 on page 7)

On menu bar Get Data menu option is dimmed because a Com Port has not been selected Model 1027 can use Com port 1 2 3 or 4

DATA PORTCOM port

RS-232 data cable

6

Figure 2-4 Application Opens With Blank Screen

3 On computer where RS-232 cable is connected check connector to identify Com port number

4 Click Com Port on menu to display available Com Ports Unavailable Com Ports are dimmed

5 Select Com Port on computer to which RS-232 cable is connected A bullet appears next to selected port (Figure 2-5)

Figure 2-5 Select the Desired Com Port

If you accidentally selected the wrong port select the correct port

Using USB to Serial AdapterSun Nuclear has tested and approved the IOGEAR Model GUC232A USB to Serial Adapter (Figure 2-6 on page 8) This adapter can be purchased directly from Sun Nuclear by ordering PN 850029 or can be purchased at a computer store office supply store or from an internet supplier

Menu bar

Editing area

Message area

Dimmed until Com Port selected

7

Figure 2-6 IOGEAR Model GUC232A USB to Serial Adapter PN 850029

Although it is possible to use a different USB to Serial Adapter doing so is not recommended because other USB to Serial Adapter installations have not been tested USB to Serial Adapters require special installation procedures and each manufacturer supplies specific instructions

System Requirementsbull The IOGEAR Model GUC232A USB to Serial adapter can be used with a

computer running any of the supported operating systems for the Radon Monitor See Recommended System Requirements on page 34

bull Administrative rights may be required to install the adapter drivers

Adapter InstallationThe following items are required to perform this procedure

bull IOGEAR Model GUC232A USB to Serial Adapter

bull CD and manufacturerrsquos instructions provided with USB to Serial Adapter Updated adapter drivers can also be downloaded from the IOGEAR website See Updating USB to Serial Adapter Drivers on page 25

bull RS-232 cable included with Model 1027

1 Connect RS-232 cable from Model 1027 DATA PORT to serial connector on USB to Serial Adapter (Figure 2-7)

2 Plug USB connector on other end of USB to Serial Adapter into a USB port on computer

CAUTION Sun Nuclear will only provide technical support for the IOGEAR Model GUC232A adapter

CAUTION Retain CD and manufacturerrsquos instructions for adapter CD and instructions are needed to install of adapter drivers

8

Figure 2-7 Connecting Model 1027 with USB to Serial Adapter

3 Insert manufacturerrsquos CD into computerrsquos CD drive or open downloaded driver file and follow the manufacturerrsquos on-screen instructions

Normally a CD drive is set for Autostart and the installation program opens automatically If it does not depending on your Operating System use My Computer Windows Explorer or File Explorer to navigate to the CD and manually start the program following the manufacturerrsquos instructions

Verify Driver Installation

1 To verify USB to Serial Adapter drivers were installed correctly open lsquoDevice Managerrsquo on your computer and check the COM port connection If you are not sure how to open your computerrsquos Device Manager follow the instructions below for your Operating System

bull Windows 10 Right-click the Start button then select Device Manager from the con-text menu

bull Windows 81On the desktop right-click This PC icon select Properties to display the lsquoSystemrsquo window then click Device Manager to display a list of devicesOr right-click Control Panel and in the lsquoControl Panelrsquo window click Hardware and Sound gt Device Manager to display a list of devices

bull Windows 7On the desktop right-click My Computer select Properties to display the lsquoSystem Propertiesrsquo window click the Hardware tab then select Device Manager Type a password or provide confirmation if prompted to do soOr click Start gt Control Panel gt Device Manager

USB port

DATA PORT

RS-232 cableGU232A cableAdapter serial

connector

9

2 In lsquoDevice Managerrsquo window expand Ports (COM amp LPT) to see a list of connected ports

Figure 2-8 Checking USB to Serial Port in Device Manager (Windows 7 and 81)

In Windows 10 if Ports (COM amp LPT) does not appear in the list in lsquoDevice Managerrsquo click Viewgt Show hidden devices

Figure 2-9 Viewing Hidden Devices in Windows 10 Device Manager

3 In the Ports list look for a port labeled ATEN USB to Serial Bridge (COM) if using recommended IOGEAR USB to Serial adapter (Look for something similar to USB Serial Port (COM) if using a different adapter)

10

4 Verify the port is correct by disconnecting and then reconnecting USB end of cable from computer Port should disappear from list and then reappear

If no port disappears and reappears when you disconnect and reconnect the cable the computer does not recognize the USB to Serial Adapter Reinstall drivers provided with USB to Serial Adapter and then try this procedure again (See also Troubleshooting USB to Serial Adapter on page 25)

5 Make note of serial port number (COM port) of USB to Serial adapter You will need this to set the Radon Monitor application to connect to this port

Set COM Port in Radon Monitor Software

1 After USB to Serial Adapter is successfully installed power up Model 1027 and launch Radon Monitor application

2 On menu click Com Port and select Com port number set up in previous section for USB to Serial Adapter

Figure 2-10 Selecting Adapter Com Port in Radon Monitor Application

Note Radon Monitor application only recognizes Com ports 1 2 3 or 4 Ports dimmed on menu are not available

Dimmed ports not available

Select Com Port for adapter (example)

11

3 Operation

Set Up

1 Unpack Model 1027 and place in position within space to be monitored for radon gas The device does not need to be level

2 Avoid using switch-controlled outlets Plug power adapter into power input jack on Model 1027 (Figure 3-1) then plug power adapter into a mains power wall outlet that matches power ratings printed on power supply

Figure 3-1 Connecting Power to Model 1027

bull Green POWER LED turns on

bull Yellow LED flashes twice followed by a single flash to indicate Model 1027 has performed all internal diagnostics and is functioning properly

3 Insert TOP PANEL key and turn to ENABLE position to activate top panel controls

CAUTION Do not use in outdoor environments Humidity and extreme temperatures will cause measurement errors

CAUTION Do not allow cell phones within 10 feet of the Model 1027 if the cell phone is turned on and the Radon Monitor is actively acquiring measurements Cell phone signals can cause readings that are higher than the actual radon measurement

12

4 Press AVG button If memory is clear three decimal points appear in display If memory is not clear long term average radon concentration is displayed In this case you must clear memory before collecting measurements

Clear Memory

1 Press and hold both buttons on top of Model 1027 until yellow LED turns on then release both buttons Yellow LED flashes

2 While yellow LED is flashing press and hold CLEAR button Yellow LED initially turns off then turns on solid not flashing

3 Release CLEAR button when yellow LED turns on solid

4 When yellow LED and display LEDs flash followed by a single flash of yellow LED memory is cleared

Conduct Test

1 If desired switch on backup battery A fresh battery provides about 20 hours of back-up operation

2 Turn TOP PANEL switch to DISABLE then remove key

3 At end of monitoring period insert TOP PANEL key and turn to ENABLE

Display Results

1 Press AVG to display the average radon concentration in pCil over the total monitoring period

2 Press CUR to display the radon concentration in the current 12-hour period

CAUTION Clear memory before starting a new measurement If memory is not cleared new measurements will be averaged with the old measurements still in memory

Note When Model 1027 is powered on a tamper sensor is always active except for a 15-second period immediately following a CLEAR memory procedure To avoid a tamper notation on the first reading do not move Model 1027 once the tamper sensor is active

Note To test tamper sensor CLEAR memory and conduct a test for several hours During the test try lifting or sliding Model 1027 In the printed results a ldquoTrdquo should appear in the interval when the disturbance was made

13

3 To print results review Delayed Results below before proceeding to Reports on page 16 Or record results on a piece of paper for a handwritten report

Delayed ResultsTest results can be displayed printed or downloaded later or at another location provided you understand the following differencesbull When power is disconnected the value of the latest partial interval and the

CUR value are lost from temporary memory bull When power is on (including battery power) Model 1027 continues to

operate providing values that are averaged into the result bull If you take an AVG reading disconnect power restore power later and take

a second reading the second AVG reading may be slightly different from the first reading This is because the first AVG reading includes the value for the partial one hour interval in process This partial value is stored in temporary memory and is lost when power is disconnected

This second AVG value is calculated using only completed intervals stored in non-volatile memory

Interpreting Results

The Model 1027 radon monitor is calibrated by setting internal switches to determine the calibration J-factor which provides the conversion between counts per hour and pCiL for that Model 1027 A separate calibration factor is also calculated and printed on the calibration report

The Model 1027 automatically multiplies the hourly measurements by the J-factor to yield the actual pCiL to within 5 and then displays these results on the printed report

To improve accuracy the user can manually multiply the measurement results by the calibration factor that is listed on the calibration report for the Model 1027

The measurement results on the printed report are calculated as followsbull The hourly measurements are the number of counts recorded during that

hour times the J-factor rounded to the nearest 01 pCiL bull The Overall Average is the number of total counts divided by the number of

hours times the J-factor then rounded to the nearest 01 pCiLbull The EPA Protocol Average is calculated the same as the Overall Average

excluding the first four hours of measurements

Note that the average of the displayed hourly measurements and the reported averages may not be the same This is due to differences in the rounding As described above the displayed hourly measurements are rounded each hour

Note The AVG and CUR display values continue to update during the entire test even if the test period exceeds the maximum storage of 90 intervals The interval storage stops updating after 90 intervals until the next memory clear

14

while each average is only rounded once The reported average is thus a more accurate measurement than averaging the displayed hourly measurements

If the EPA Protocol Average is close enough to the 40 pCiL EPA threshold that rounding is a possible issue additional radon measurements should help to determine the actual radon level

Shutting Down

1 Unplug power adapter from mains power

2 Switch off backup battery to avoid measurement interference with completed test and to prevent battery depletion

CAUTION Switch off backup battery When backup battery is on Model 1027 continues to operate

15

4 Reports

Thermal Printer Reports

Figure 4-1 shows measurement results displayed in a sample typical thermal printer report

Figure 4-1 Example Thermal Printer Report

Information to be filled in by testing professional

ldquoTrdquo (tamper) - Indicates movement occurred during this interval The unit may have been moved during the test

ldquoPrdquo (power) - Indicates power interrupt during this interval The unit may have been moved during the test

TABULAR DATA - Average radon gas concentration during each measurement interval is printed in sequential order reading in rows from left to right up to a maximum of 90 1-hour measurement intervals

Overall Avg - Long term average since last memory CLEAR

EPA Protocol Avg - Long term average less the first 4 hours of data

Measurement Graph - Each radon concentration value is graphically represented in the same order as the tabular printout Scale is automatically adjusted to show maximum value in pCil

16

To print a thermal printer report

1 Ensure Model 1027 and printer are powered up and connected (see Set Up Thermal Printer on page 3) and a minimum of three hours of data has been collected

2 Press and hold both buttons on top of Model 1027 until yellow LED turns on solid then release buttons Yellow LED flashes

3 While yellow LED is flashing press and hold PRINT button until yellow LED turns on solid not flashing

4 Release PRINT button Printer begins printing paper report

5 When yellow LED flashes once data transfer is complete

Computer Reports

PrerequisitesBefore creating or printing reports with a computerbull Communication between Model 1027 and the computer must be set up See

Set Up Hardware on page 3bull Radon Monitor software application must be installed See Set Up Software

on page 5

Set Up Report InformationIf desired before transferring data from Model 1027 to a computer configure header and footer information to be automatically added to each report This information must be entered before data is transferred

1 Launch Radon Monitor application then select Edit gt Info to open lsquoInforma-tion Setuprsquo dialog box (Figure 4-2)

Figure 4-2 Information Setup Dialog Box

Enter SN and click arrow to add to list

Mark checkbox to add info to report Info added to

report header

Test Start and End dates and times

Info added to report footer

SN of Model 1027 used in test

Test location

17

2 Mark Enable Info checkbox then enter desired information

See Table 3 Radon Monitor Report Information on page 32 for additional instructions on completing the fields

3 Click OK then proceed to Transfer Data below

Transfer Data

1 Ensure Model 1027 is powered on and connected to computer (See Using Serial Port on page 6 or Using USB to Serial Adapter on page 7)

2 Launch Radon Monitor application

3 Verify proper Com port is selected (See Set COM Port in Radon Monitor Software on page 11)

4 Optionally add report information (See Set Up Report Information on page 17)

5 Click Get Data

Message ldquoListening for data on Com Xrdquo displays at bottom of screen

6 On top of Model 1027 press and hold both buttons until yellow LED lights solid then release both buttons Yellow LED flashes

7 With yellow LED flashing press and release Print button to transmit data Message at bottom of screen displays ldquoAcquiring data on Com X please waitrdquo

8 When data transfer is complete report displays (Figure 4-3)

Figure 4-3 Report Displayed in Editing Screen

Note At least three hours of data should be accumulated before transferring data

18

bull lsquoAcquiring Datarsquo message indicates computer is able to communicate with Model 1027 via selected Com port

bull If ldquoIndex out of boundsrdquo message is displayed after pressing Print button Model 1027 does not have sufficient test data

Edit and Print ReportsThe central part of the Radon Monitor application screen is an editing window Text can be added deleted or changed in any part of the report using standard Windows keystrokes to enter or delete characters Use scroll bars to view other parts of reportbull On the Edit menu use Cut Copy and Paste to make changesbull To interpret report results see Figure 4-1 on page 16 Data between the

header and footer in the editing screen is the same as is printed on thermal printer paper

bull To print the report select File gt Print and in the dialog box click OK

Save ReportsReports can be saved in two formatsbull ASCII text format (ldquoText Filesrdquo) The suffix ldquo_trdquo is appended to the file namebull Tab-delimited format suitable for importing into a spreadsheet such as

Microsoft Excel The suffix ldquo_srdquo is appended to the file name In this format numerical values are placed in individual cells which allows the use of graphing functions and other spreadsheet tools

1 On File menu click Save As lsquoSave Asrsquo dialog box opens (Figure 4-4) By default files are saved in CRadonData subdirectory You can save files here or select a different folder

Figure 4-4 Save As Dialog Box

2 Use Save as Type drop-down list and select format type

3 Enter a File Name Use a naming scheme suitable to your purpose such as client name address date serial number or some combination The appropriate suffix is added automatically depending on the selected file type

4 Click Save

19

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

bull To connect Model 1027 to a computer using a serial port and the RS-232 data cable see Using Serial Port below

bull To connect Model 1027 to a computer using a USB port see Using USB to Serial Adapter on page 7

Using Serial Port1 Connect one end of RS-232 data cable to Model 1027rsquos DATA PORT and

other end to computerrsquos serial (9-pin) COM port (Figure 2-3)

Figure 2-3 Connecting Radon Monitor to Computer with RS-232 Serial Cable

2 Double-click the Radon 1027 desktop icon to start the application

If the icon is not visible

bull Click Start gt Programs gt SNC Group gt Radon 1027 or

bull Navigate to the folder where the program is installed (for example CRadon) and double-click the Radonexe file

Application opens with a blank screen (Figure 2-4 on page 7)

On menu bar Get Data menu option is dimmed because a Com Port has not been selected Model 1027 can use Com port 1 2 3 or 4

DATA PORTCOM port

RS-232 data cable

6

Figure 2-4 Application Opens With Blank Screen

3 On computer where RS-232 cable is connected check connector to identify Com port number

4 Click Com Port on menu to display available Com Ports Unavailable Com Ports are dimmed

5 Select Com Port on computer to which RS-232 cable is connected A bullet appears next to selected port (Figure 2-5)

Figure 2-5 Select the Desired Com Port

If you accidentally selected the wrong port select the correct port

Using USB to Serial AdapterSun Nuclear has tested and approved the IOGEAR Model GUC232A USB to Serial Adapter (Figure 2-6 on page 8) This adapter can be purchased directly from Sun Nuclear by ordering PN 850029 or can be purchased at a computer store office supply store or from an internet supplier

Menu bar

Editing area

Message area

Dimmed until Com Port selected

7

Figure 2-6 IOGEAR Model GUC232A USB to Serial Adapter PN 850029

Although it is possible to use a different USB to Serial Adapter doing so is not recommended because other USB to Serial Adapter installations have not been tested USB to Serial Adapters require special installation procedures and each manufacturer supplies specific instructions

System Requirementsbull The IOGEAR Model GUC232A USB to Serial adapter can be used with a

computer running any of the supported operating systems for the Radon Monitor See Recommended System Requirements on page 34

bull Administrative rights may be required to install the adapter drivers

Adapter InstallationThe following items are required to perform this procedure

bull IOGEAR Model GUC232A USB to Serial Adapter

bull CD and manufacturerrsquos instructions provided with USB to Serial Adapter Updated adapter drivers can also be downloaded from the IOGEAR website See Updating USB to Serial Adapter Drivers on page 25

bull RS-232 cable included with Model 1027

1 Connect RS-232 cable from Model 1027 DATA PORT to serial connector on USB to Serial Adapter (Figure 2-7)

2 Plug USB connector on other end of USB to Serial Adapter into a USB port on computer

CAUTION Sun Nuclear will only provide technical support for the IOGEAR Model GUC232A adapter

CAUTION Retain CD and manufacturerrsquos instructions for adapter CD and instructions are needed to install of adapter drivers

8

Figure 2-7 Connecting Model 1027 with USB to Serial Adapter

3 Insert manufacturerrsquos CD into computerrsquos CD drive or open downloaded driver file and follow the manufacturerrsquos on-screen instructions

Normally a CD drive is set for Autostart and the installation program opens automatically If it does not depending on your Operating System use My Computer Windows Explorer or File Explorer to navigate to the CD and manually start the program following the manufacturerrsquos instructions

Verify Driver Installation

1 To verify USB to Serial Adapter drivers were installed correctly open lsquoDevice Managerrsquo on your computer and check the COM port connection If you are not sure how to open your computerrsquos Device Manager follow the instructions below for your Operating System

bull Windows 10 Right-click the Start button then select Device Manager from the con-text menu

bull Windows 81On the desktop right-click This PC icon select Properties to display the lsquoSystemrsquo window then click Device Manager to display a list of devicesOr right-click Control Panel and in the lsquoControl Panelrsquo window click Hardware and Sound gt Device Manager to display a list of devices

bull Windows 7On the desktop right-click My Computer select Properties to display the lsquoSystem Propertiesrsquo window click the Hardware tab then select Device Manager Type a password or provide confirmation if prompted to do soOr click Start gt Control Panel gt Device Manager

USB port

DATA PORT

RS-232 cableGU232A cableAdapter serial

connector

9

2 In lsquoDevice Managerrsquo window expand Ports (COM amp LPT) to see a list of connected ports

Figure 2-8 Checking USB to Serial Port in Device Manager (Windows 7 and 81)

In Windows 10 if Ports (COM amp LPT) does not appear in the list in lsquoDevice Managerrsquo click Viewgt Show hidden devices

Figure 2-9 Viewing Hidden Devices in Windows 10 Device Manager

3 In the Ports list look for a port labeled ATEN USB to Serial Bridge (COM) if using recommended IOGEAR USB to Serial adapter (Look for something similar to USB Serial Port (COM) if using a different adapter)

10

4 Verify the port is correct by disconnecting and then reconnecting USB end of cable from computer Port should disappear from list and then reappear

If no port disappears and reappears when you disconnect and reconnect the cable the computer does not recognize the USB to Serial Adapter Reinstall drivers provided with USB to Serial Adapter and then try this procedure again (See also Troubleshooting USB to Serial Adapter on page 25)

5 Make note of serial port number (COM port) of USB to Serial adapter You will need this to set the Radon Monitor application to connect to this port

Set COM Port in Radon Monitor Software

1 After USB to Serial Adapter is successfully installed power up Model 1027 and launch Radon Monitor application

2 On menu click Com Port and select Com port number set up in previous section for USB to Serial Adapter

Figure 2-10 Selecting Adapter Com Port in Radon Monitor Application

Note Radon Monitor application only recognizes Com ports 1 2 3 or 4 Ports dimmed on menu are not available

Dimmed ports not available

Select Com Port for adapter (example)

11

3 Operation

Set Up

1 Unpack Model 1027 and place in position within space to be monitored for radon gas The device does not need to be level

2 Avoid using switch-controlled outlets Plug power adapter into power input jack on Model 1027 (Figure 3-1) then plug power adapter into a mains power wall outlet that matches power ratings printed on power supply

Figure 3-1 Connecting Power to Model 1027

bull Green POWER LED turns on

bull Yellow LED flashes twice followed by a single flash to indicate Model 1027 has performed all internal diagnostics and is functioning properly

3 Insert TOP PANEL key and turn to ENABLE position to activate top panel controls

CAUTION Do not use in outdoor environments Humidity and extreme temperatures will cause measurement errors

CAUTION Do not allow cell phones within 10 feet of the Model 1027 if the cell phone is turned on and the Radon Monitor is actively acquiring measurements Cell phone signals can cause readings that are higher than the actual radon measurement

12

4 Press AVG button If memory is clear three decimal points appear in display If memory is not clear long term average radon concentration is displayed In this case you must clear memory before collecting measurements

Clear Memory

1 Press and hold both buttons on top of Model 1027 until yellow LED turns on then release both buttons Yellow LED flashes

2 While yellow LED is flashing press and hold CLEAR button Yellow LED initially turns off then turns on solid not flashing

3 Release CLEAR button when yellow LED turns on solid

4 When yellow LED and display LEDs flash followed by a single flash of yellow LED memory is cleared

Conduct Test

1 If desired switch on backup battery A fresh battery provides about 20 hours of back-up operation

2 Turn TOP PANEL switch to DISABLE then remove key

3 At end of monitoring period insert TOP PANEL key and turn to ENABLE

Display Results

1 Press AVG to display the average radon concentration in pCil over the total monitoring period

2 Press CUR to display the radon concentration in the current 12-hour period

CAUTION Clear memory before starting a new measurement If memory is not cleared new measurements will be averaged with the old measurements still in memory

Note When Model 1027 is powered on a tamper sensor is always active except for a 15-second period immediately following a CLEAR memory procedure To avoid a tamper notation on the first reading do not move Model 1027 once the tamper sensor is active

Note To test tamper sensor CLEAR memory and conduct a test for several hours During the test try lifting or sliding Model 1027 In the printed results a ldquoTrdquo should appear in the interval when the disturbance was made

13

3 To print results review Delayed Results below before proceeding to Reports on page 16 Or record results on a piece of paper for a handwritten report

Delayed ResultsTest results can be displayed printed or downloaded later or at another location provided you understand the following differencesbull When power is disconnected the value of the latest partial interval and the

CUR value are lost from temporary memory bull When power is on (including battery power) Model 1027 continues to

operate providing values that are averaged into the result bull If you take an AVG reading disconnect power restore power later and take

a second reading the second AVG reading may be slightly different from the first reading This is because the first AVG reading includes the value for the partial one hour interval in process This partial value is stored in temporary memory and is lost when power is disconnected

This second AVG value is calculated using only completed intervals stored in non-volatile memory

Interpreting Results

The Model 1027 radon monitor is calibrated by setting internal switches to determine the calibration J-factor which provides the conversion between counts per hour and pCiL for that Model 1027 A separate calibration factor is also calculated and printed on the calibration report

The Model 1027 automatically multiplies the hourly measurements by the J-factor to yield the actual pCiL to within 5 and then displays these results on the printed report

To improve accuracy the user can manually multiply the measurement results by the calibration factor that is listed on the calibration report for the Model 1027

The measurement results on the printed report are calculated as followsbull The hourly measurements are the number of counts recorded during that

hour times the J-factor rounded to the nearest 01 pCiL bull The Overall Average is the number of total counts divided by the number of

hours times the J-factor then rounded to the nearest 01 pCiLbull The EPA Protocol Average is calculated the same as the Overall Average

excluding the first four hours of measurements

Note that the average of the displayed hourly measurements and the reported averages may not be the same This is due to differences in the rounding As described above the displayed hourly measurements are rounded each hour

Note The AVG and CUR display values continue to update during the entire test even if the test period exceeds the maximum storage of 90 intervals The interval storage stops updating after 90 intervals until the next memory clear

14

while each average is only rounded once The reported average is thus a more accurate measurement than averaging the displayed hourly measurements

If the EPA Protocol Average is close enough to the 40 pCiL EPA threshold that rounding is a possible issue additional radon measurements should help to determine the actual radon level

Shutting Down

1 Unplug power adapter from mains power

2 Switch off backup battery to avoid measurement interference with completed test and to prevent battery depletion

CAUTION Switch off backup battery When backup battery is on Model 1027 continues to operate

15

4 Reports

Thermal Printer Reports

Figure 4-1 shows measurement results displayed in a sample typical thermal printer report

Figure 4-1 Example Thermal Printer Report

Information to be filled in by testing professional

ldquoTrdquo (tamper) - Indicates movement occurred during this interval The unit may have been moved during the test

ldquoPrdquo (power) - Indicates power interrupt during this interval The unit may have been moved during the test

TABULAR DATA - Average radon gas concentration during each measurement interval is printed in sequential order reading in rows from left to right up to a maximum of 90 1-hour measurement intervals

Overall Avg - Long term average since last memory CLEAR

EPA Protocol Avg - Long term average less the first 4 hours of data

Measurement Graph - Each radon concentration value is graphically represented in the same order as the tabular printout Scale is automatically adjusted to show maximum value in pCil

16

To print a thermal printer report

1 Ensure Model 1027 and printer are powered up and connected (see Set Up Thermal Printer on page 3) and a minimum of three hours of data has been collected

2 Press and hold both buttons on top of Model 1027 until yellow LED turns on solid then release buttons Yellow LED flashes

3 While yellow LED is flashing press and hold PRINT button until yellow LED turns on solid not flashing

4 Release PRINT button Printer begins printing paper report

5 When yellow LED flashes once data transfer is complete

Computer Reports

PrerequisitesBefore creating or printing reports with a computerbull Communication between Model 1027 and the computer must be set up See

Set Up Hardware on page 3bull Radon Monitor software application must be installed See Set Up Software

on page 5

Set Up Report InformationIf desired before transferring data from Model 1027 to a computer configure header and footer information to be automatically added to each report This information must be entered before data is transferred

1 Launch Radon Monitor application then select Edit gt Info to open lsquoInforma-tion Setuprsquo dialog box (Figure 4-2)

Figure 4-2 Information Setup Dialog Box

Enter SN and click arrow to add to list

Mark checkbox to add info to report Info added to

report header

Test Start and End dates and times

Info added to report footer

SN of Model 1027 used in test

Test location

17

2 Mark Enable Info checkbox then enter desired information

See Table 3 Radon Monitor Report Information on page 32 for additional instructions on completing the fields

3 Click OK then proceed to Transfer Data below

Transfer Data

1 Ensure Model 1027 is powered on and connected to computer (See Using Serial Port on page 6 or Using USB to Serial Adapter on page 7)

2 Launch Radon Monitor application

3 Verify proper Com port is selected (See Set COM Port in Radon Monitor Software on page 11)

4 Optionally add report information (See Set Up Report Information on page 17)

5 Click Get Data

Message ldquoListening for data on Com Xrdquo displays at bottom of screen

6 On top of Model 1027 press and hold both buttons until yellow LED lights solid then release both buttons Yellow LED flashes

7 With yellow LED flashing press and release Print button to transmit data Message at bottom of screen displays ldquoAcquiring data on Com X please waitrdquo

8 When data transfer is complete report displays (Figure 4-3)

Figure 4-3 Report Displayed in Editing Screen

Note At least three hours of data should be accumulated before transferring data

18

bull lsquoAcquiring Datarsquo message indicates computer is able to communicate with Model 1027 via selected Com port

bull If ldquoIndex out of boundsrdquo message is displayed after pressing Print button Model 1027 does not have sufficient test data

Edit and Print ReportsThe central part of the Radon Monitor application screen is an editing window Text can be added deleted or changed in any part of the report using standard Windows keystrokes to enter or delete characters Use scroll bars to view other parts of reportbull On the Edit menu use Cut Copy and Paste to make changesbull To interpret report results see Figure 4-1 on page 16 Data between the

header and footer in the editing screen is the same as is printed on thermal printer paper

bull To print the report select File gt Print and in the dialog box click OK

Save ReportsReports can be saved in two formatsbull ASCII text format (ldquoText Filesrdquo) The suffix ldquo_trdquo is appended to the file namebull Tab-delimited format suitable for importing into a spreadsheet such as

Microsoft Excel The suffix ldquo_srdquo is appended to the file name In this format numerical values are placed in individual cells which allows the use of graphing functions and other spreadsheet tools

1 On File menu click Save As lsquoSave Asrsquo dialog box opens (Figure 4-4) By default files are saved in CRadonData subdirectory You can save files here or select a different folder

Figure 4-4 Save As Dialog Box

2 Use Save as Type drop-down list and select format type

3 Enter a File Name Use a naming scheme suitable to your purpose such as client name address date serial number or some combination The appropriate suffix is added automatically depending on the selected file type

4 Click Save

19

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

Figure 2-4 Application Opens With Blank Screen

3 On computer where RS-232 cable is connected check connector to identify Com port number

4 Click Com Port on menu to display available Com Ports Unavailable Com Ports are dimmed

5 Select Com Port on computer to which RS-232 cable is connected A bullet appears next to selected port (Figure 2-5)

Figure 2-5 Select the Desired Com Port

If you accidentally selected the wrong port select the correct port

Using USB to Serial AdapterSun Nuclear has tested and approved the IOGEAR Model GUC232A USB to Serial Adapter (Figure 2-6 on page 8) This adapter can be purchased directly from Sun Nuclear by ordering PN 850029 or can be purchased at a computer store office supply store or from an internet supplier

Menu bar

Editing area

Message area

Dimmed until Com Port selected

7

Figure 2-6 IOGEAR Model GUC232A USB to Serial Adapter PN 850029

Although it is possible to use a different USB to Serial Adapter doing so is not recommended because other USB to Serial Adapter installations have not been tested USB to Serial Adapters require special installation procedures and each manufacturer supplies specific instructions

System Requirementsbull The IOGEAR Model GUC232A USB to Serial adapter can be used with a

computer running any of the supported operating systems for the Radon Monitor See Recommended System Requirements on page 34

bull Administrative rights may be required to install the adapter drivers

Adapter InstallationThe following items are required to perform this procedure

bull IOGEAR Model GUC232A USB to Serial Adapter

bull CD and manufacturerrsquos instructions provided with USB to Serial Adapter Updated adapter drivers can also be downloaded from the IOGEAR website See Updating USB to Serial Adapter Drivers on page 25

bull RS-232 cable included with Model 1027

1 Connect RS-232 cable from Model 1027 DATA PORT to serial connector on USB to Serial Adapter (Figure 2-7)

2 Plug USB connector on other end of USB to Serial Adapter into a USB port on computer

CAUTION Sun Nuclear will only provide technical support for the IOGEAR Model GUC232A adapter

CAUTION Retain CD and manufacturerrsquos instructions for adapter CD and instructions are needed to install of adapter drivers

8

Figure 2-7 Connecting Model 1027 with USB to Serial Adapter

3 Insert manufacturerrsquos CD into computerrsquos CD drive or open downloaded driver file and follow the manufacturerrsquos on-screen instructions

Normally a CD drive is set for Autostart and the installation program opens automatically If it does not depending on your Operating System use My Computer Windows Explorer or File Explorer to navigate to the CD and manually start the program following the manufacturerrsquos instructions

Verify Driver Installation

1 To verify USB to Serial Adapter drivers were installed correctly open lsquoDevice Managerrsquo on your computer and check the COM port connection If you are not sure how to open your computerrsquos Device Manager follow the instructions below for your Operating System

bull Windows 10 Right-click the Start button then select Device Manager from the con-text menu

bull Windows 81On the desktop right-click This PC icon select Properties to display the lsquoSystemrsquo window then click Device Manager to display a list of devicesOr right-click Control Panel and in the lsquoControl Panelrsquo window click Hardware and Sound gt Device Manager to display a list of devices

bull Windows 7On the desktop right-click My Computer select Properties to display the lsquoSystem Propertiesrsquo window click the Hardware tab then select Device Manager Type a password or provide confirmation if prompted to do soOr click Start gt Control Panel gt Device Manager

USB port

DATA PORT

RS-232 cableGU232A cableAdapter serial

connector

9

2 In lsquoDevice Managerrsquo window expand Ports (COM amp LPT) to see a list of connected ports

Figure 2-8 Checking USB to Serial Port in Device Manager (Windows 7 and 81)

In Windows 10 if Ports (COM amp LPT) does not appear in the list in lsquoDevice Managerrsquo click Viewgt Show hidden devices

Figure 2-9 Viewing Hidden Devices in Windows 10 Device Manager

3 In the Ports list look for a port labeled ATEN USB to Serial Bridge (COM) if using recommended IOGEAR USB to Serial adapter (Look for something similar to USB Serial Port (COM) if using a different adapter)

10

4 Verify the port is correct by disconnecting and then reconnecting USB end of cable from computer Port should disappear from list and then reappear

If no port disappears and reappears when you disconnect and reconnect the cable the computer does not recognize the USB to Serial Adapter Reinstall drivers provided with USB to Serial Adapter and then try this procedure again (See also Troubleshooting USB to Serial Adapter on page 25)

5 Make note of serial port number (COM port) of USB to Serial adapter You will need this to set the Radon Monitor application to connect to this port

Set COM Port in Radon Monitor Software

1 After USB to Serial Adapter is successfully installed power up Model 1027 and launch Radon Monitor application

2 On menu click Com Port and select Com port number set up in previous section for USB to Serial Adapter

Figure 2-10 Selecting Adapter Com Port in Radon Monitor Application

Note Radon Monitor application only recognizes Com ports 1 2 3 or 4 Ports dimmed on menu are not available

Dimmed ports not available

Select Com Port for adapter (example)

11

3 Operation

Set Up

1 Unpack Model 1027 and place in position within space to be monitored for radon gas The device does not need to be level

2 Avoid using switch-controlled outlets Plug power adapter into power input jack on Model 1027 (Figure 3-1) then plug power adapter into a mains power wall outlet that matches power ratings printed on power supply

Figure 3-1 Connecting Power to Model 1027

bull Green POWER LED turns on

bull Yellow LED flashes twice followed by a single flash to indicate Model 1027 has performed all internal diagnostics and is functioning properly

3 Insert TOP PANEL key and turn to ENABLE position to activate top panel controls

CAUTION Do not use in outdoor environments Humidity and extreme temperatures will cause measurement errors

CAUTION Do not allow cell phones within 10 feet of the Model 1027 if the cell phone is turned on and the Radon Monitor is actively acquiring measurements Cell phone signals can cause readings that are higher than the actual radon measurement

12

4 Press AVG button If memory is clear three decimal points appear in display If memory is not clear long term average radon concentration is displayed In this case you must clear memory before collecting measurements

Clear Memory

1 Press and hold both buttons on top of Model 1027 until yellow LED turns on then release both buttons Yellow LED flashes

2 While yellow LED is flashing press and hold CLEAR button Yellow LED initially turns off then turns on solid not flashing

3 Release CLEAR button when yellow LED turns on solid

4 When yellow LED and display LEDs flash followed by a single flash of yellow LED memory is cleared

Conduct Test

1 If desired switch on backup battery A fresh battery provides about 20 hours of back-up operation

2 Turn TOP PANEL switch to DISABLE then remove key

3 At end of monitoring period insert TOP PANEL key and turn to ENABLE

Display Results

1 Press AVG to display the average radon concentration in pCil over the total monitoring period

2 Press CUR to display the radon concentration in the current 12-hour period

CAUTION Clear memory before starting a new measurement If memory is not cleared new measurements will be averaged with the old measurements still in memory

Note When Model 1027 is powered on a tamper sensor is always active except for a 15-second period immediately following a CLEAR memory procedure To avoid a tamper notation on the first reading do not move Model 1027 once the tamper sensor is active

Note To test tamper sensor CLEAR memory and conduct a test for several hours During the test try lifting or sliding Model 1027 In the printed results a ldquoTrdquo should appear in the interval when the disturbance was made

13

3 To print results review Delayed Results below before proceeding to Reports on page 16 Or record results on a piece of paper for a handwritten report

Delayed ResultsTest results can be displayed printed or downloaded later or at another location provided you understand the following differencesbull When power is disconnected the value of the latest partial interval and the

CUR value are lost from temporary memory bull When power is on (including battery power) Model 1027 continues to

operate providing values that are averaged into the result bull If you take an AVG reading disconnect power restore power later and take

a second reading the second AVG reading may be slightly different from the first reading This is because the first AVG reading includes the value for the partial one hour interval in process This partial value is stored in temporary memory and is lost when power is disconnected

This second AVG value is calculated using only completed intervals stored in non-volatile memory

Interpreting Results

The Model 1027 radon monitor is calibrated by setting internal switches to determine the calibration J-factor which provides the conversion between counts per hour and pCiL for that Model 1027 A separate calibration factor is also calculated and printed on the calibration report

The Model 1027 automatically multiplies the hourly measurements by the J-factor to yield the actual pCiL to within 5 and then displays these results on the printed report

To improve accuracy the user can manually multiply the measurement results by the calibration factor that is listed on the calibration report for the Model 1027

The measurement results on the printed report are calculated as followsbull The hourly measurements are the number of counts recorded during that

hour times the J-factor rounded to the nearest 01 pCiL bull The Overall Average is the number of total counts divided by the number of

hours times the J-factor then rounded to the nearest 01 pCiLbull The EPA Protocol Average is calculated the same as the Overall Average

excluding the first four hours of measurements

Note that the average of the displayed hourly measurements and the reported averages may not be the same This is due to differences in the rounding As described above the displayed hourly measurements are rounded each hour

Note The AVG and CUR display values continue to update during the entire test even if the test period exceeds the maximum storage of 90 intervals The interval storage stops updating after 90 intervals until the next memory clear

14

while each average is only rounded once The reported average is thus a more accurate measurement than averaging the displayed hourly measurements

If the EPA Protocol Average is close enough to the 40 pCiL EPA threshold that rounding is a possible issue additional radon measurements should help to determine the actual radon level

Shutting Down

1 Unplug power adapter from mains power

2 Switch off backup battery to avoid measurement interference with completed test and to prevent battery depletion

CAUTION Switch off backup battery When backup battery is on Model 1027 continues to operate

15

4 Reports

Thermal Printer Reports

Figure 4-1 shows measurement results displayed in a sample typical thermal printer report

Figure 4-1 Example Thermal Printer Report

Information to be filled in by testing professional

ldquoTrdquo (tamper) - Indicates movement occurred during this interval The unit may have been moved during the test

ldquoPrdquo (power) - Indicates power interrupt during this interval The unit may have been moved during the test

TABULAR DATA - Average radon gas concentration during each measurement interval is printed in sequential order reading in rows from left to right up to a maximum of 90 1-hour measurement intervals

Overall Avg - Long term average since last memory CLEAR

EPA Protocol Avg - Long term average less the first 4 hours of data

Measurement Graph - Each radon concentration value is graphically represented in the same order as the tabular printout Scale is automatically adjusted to show maximum value in pCil

16

To print a thermal printer report

1 Ensure Model 1027 and printer are powered up and connected (see Set Up Thermal Printer on page 3) and a minimum of three hours of data has been collected

2 Press and hold both buttons on top of Model 1027 until yellow LED turns on solid then release buttons Yellow LED flashes

3 While yellow LED is flashing press and hold PRINT button until yellow LED turns on solid not flashing

4 Release PRINT button Printer begins printing paper report

5 When yellow LED flashes once data transfer is complete

Computer Reports

PrerequisitesBefore creating or printing reports with a computerbull Communication between Model 1027 and the computer must be set up See

Set Up Hardware on page 3bull Radon Monitor software application must be installed See Set Up Software

on page 5

Set Up Report InformationIf desired before transferring data from Model 1027 to a computer configure header and footer information to be automatically added to each report This information must be entered before data is transferred

1 Launch Radon Monitor application then select Edit gt Info to open lsquoInforma-tion Setuprsquo dialog box (Figure 4-2)

Figure 4-2 Information Setup Dialog Box

Enter SN and click arrow to add to list

Mark checkbox to add info to report Info added to

report header

Test Start and End dates and times

Info added to report footer

SN of Model 1027 used in test

Test location

17

2 Mark Enable Info checkbox then enter desired information

See Table 3 Radon Monitor Report Information on page 32 for additional instructions on completing the fields

3 Click OK then proceed to Transfer Data below

Transfer Data

1 Ensure Model 1027 is powered on and connected to computer (See Using Serial Port on page 6 or Using USB to Serial Adapter on page 7)

2 Launch Radon Monitor application

3 Verify proper Com port is selected (See Set COM Port in Radon Monitor Software on page 11)

4 Optionally add report information (See Set Up Report Information on page 17)

5 Click Get Data

Message ldquoListening for data on Com Xrdquo displays at bottom of screen

6 On top of Model 1027 press and hold both buttons until yellow LED lights solid then release both buttons Yellow LED flashes

7 With yellow LED flashing press and release Print button to transmit data Message at bottom of screen displays ldquoAcquiring data on Com X please waitrdquo

8 When data transfer is complete report displays (Figure 4-3)

Figure 4-3 Report Displayed in Editing Screen

Note At least three hours of data should be accumulated before transferring data

18

bull lsquoAcquiring Datarsquo message indicates computer is able to communicate with Model 1027 via selected Com port

bull If ldquoIndex out of boundsrdquo message is displayed after pressing Print button Model 1027 does not have sufficient test data

Edit and Print ReportsThe central part of the Radon Monitor application screen is an editing window Text can be added deleted or changed in any part of the report using standard Windows keystrokes to enter or delete characters Use scroll bars to view other parts of reportbull On the Edit menu use Cut Copy and Paste to make changesbull To interpret report results see Figure 4-1 on page 16 Data between the

header and footer in the editing screen is the same as is printed on thermal printer paper

bull To print the report select File gt Print and in the dialog box click OK

Save ReportsReports can be saved in two formatsbull ASCII text format (ldquoText Filesrdquo) The suffix ldquo_trdquo is appended to the file namebull Tab-delimited format suitable for importing into a spreadsheet such as

Microsoft Excel The suffix ldquo_srdquo is appended to the file name In this format numerical values are placed in individual cells which allows the use of graphing functions and other spreadsheet tools

1 On File menu click Save As lsquoSave Asrsquo dialog box opens (Figure 4-4) By default files are saved in CRadonData subdirectory You can save files here or select a different folder

Figure 4-4 Save As Dialog Box

2 Use Save as Type drop-down list and select format type

3 Enter a File Name Use a naming scheme suitable to your purpose such as client name address date serial number or some combination The appropriate suffix is added automatically depending on the selected file type

4 Click Save

19

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

Figure 2-6 IOGEAR Model GUC232A USB to Serial Adapter PN 850029

Although it is possible to use a different USB to Serial Adapter doing so is not recommended because other USB to Serial Adapter installations have not been tested USB to Serial Adapters require special installation procedures and each manufacturer supplies specific instructions

System Requirementsbull The IOGEAR Model GUC232A USB to Serial adapter can be used with a

computer running any of the supported operating systems for the Radon Monitor See Recommended System Requirements on page 34

bull Administrative rights may be required to install the adapter drivers

Adapter InstallationThe following items are required to perform this procedure

bull IOGEAR Model GUC232A USB to Serial Adapter

bull CD and manufacturerrsquos instructions provided with USB to Serial Adapter Updated adapter drivers can also be downloaded from the IOGEAR website See Updating USB to Serial Adapter Drivers on page 25

bull RS-232 cable included with Model 1027

1 Connect RS-232 cable from Model 1027 DATA PORT to serial connector on USB to Serial Adapter (Figure 2-7)

2 Plug USB connector on other end of USB to Serial Adapter into a USB port on computer

CAUTION Sun Nuclear will only provide technical support for the IOGEAR Model GUC232A adapter

CAUTION Retain CD and manufacturerrsquos instructions for adapter CD and instructions are needed to install of adapter drivers

8

Figure 2-7 Connecting Model 1027 with USB to Serial Adapter

3 Insert manufacturerrsquos CD into computerrsquos CD drive or open downloaded driver file and follow the manufacturerrsquos on-screen instructions

Normally a CD drive is set for Autostart and the installation program opens automatically If it does not depending on your Operating System use My Computer Windows Explorer or File Explorer to navigate to the CD and manually start the program following the manufacturerrsquos instructions

Verify Driver Installation

1 To verify USB to Serial Adapter drivers were installed correctly open lsquoDevice Managerrsquo on your computer and check the COM port connection If you are not sure how to open your computerrsquos Device Manager follow the instructions below for your Operating System

bull Windows 10 Right-click the Start button then select Device Manager from the con-text menu

bull Windows 81On the desktop right-click This PC icon select Properties to display the lsquoSystemrsquo window then click Device Manager to display a list of devicesOr right-click Control Panel and in the lsquoControl Panelrsquo window click Hardware and Sound gt Device Manager to display a list of devices

bull Windows 7On the desktop right-click My Computer select Properties to display the lsquoSystem Propertiesrsquo window click the Hardware tab then select Device Manager Type a password or provide confirmation if prompted to do soOr click Start gt Control Panel gt Device Manager

USB port

DATA PORT

RS-232 cableGU232A cableAdapter serial

connector

9

2 In lsquoDevice Managerrsquo window expand Ports (COM amp LPT) to see a list of connected ports

Figure 2-8 Checking USB to Serial Port in Device Manager (Windows 7 and 81)

In Windows 10 if Ports (COM amp LPT) does not appear in the list in lsquoDevice Managerrsquo click Viewgt Show hidden devices

Figure 2-9 Viewing Hidden Devices in Windows 10 Device Manager

3 In the Ports list look for a port labeled ATEN USB to Serial Bridge (COM) if using recommended IOGEAR USB to Serial adapter (Look for something similar to USB Serial Port (COM) if using a different adapter)

10

4 Verify the port is correct by disconnecting and then reconnecting USB end of cable from computer Port should disappear from list and then reappear

If no port disappears and reappears when you disconnect and reconnect the cable the computer does not recognize the USB to Serial Adapter Reinstall drivers provided with USB to Serial Adapter and then try this procedure again (See also Troubleshooting USB to Serial Adapter on page 25)

5 Make note of serial port number (COM port) of USB to Serial adapter You will need this to set the Radon Monitor application to connect to this port

Set COM Port in Radon Monitor Software

1 After USB to Serial Adapter is successfully installed power up Model 1027 and launch Radon Monitor application

2 On menu click Com Port and select Com port number set up in previous section for USB to Serial Adapter

Figure 2-10 Selecting Adapter Com Port in Radon Monitor Application

Note Radon Monitor application only recognizes Com ports 1 2 3 or 4 Ports dimmed on menu are not available

Dimmed ports not available

Select Com Port for adapter (example)

11

3 Operation

Set Up

1 Unpack Model 1027 and place in position within space to be monitored for radon gas The device does not need to be level

2 Avoid using switch-controlled outlets Plug power adapter into power input jack on Model 1027 (Figure 3-1) then plug power adapter into a mains power wall outlet that matches power ratings printed on power supply

Figure 3-1 Connecting Power to Model 1027

bull Green POWER LED turns on

bull Yellow LED flashes twice followed by a single flash to indicate Model 1027 has performed all internal diagnostics and is functioning properly

3 Insert TOP PANEL key and turn to ENABLE position to activate top panel controls

CAUTION Do not use in outdoor environments Humidity and extreme temperatures will cause measurement errors

CAUTION Do not allow cell phones within 10 feet of the Model 1027 if the cell phone is turned on and the Radon Monitor is actively acquiring measurements Cell phone signals can cause readings that are higher than the actual radon measurement

12

4 Press AVG button If memory is clear three decimal points appear in display If memory is not clear long term average radon concentration is displayed In this case you must clear memory before collecting measurements

Clear Memory

1 Press and hold both buttons on top of Model 1027 until yellow LED turns on then release both buttons Yellow LED flashes

2 While yellow LED is flashing press and hold CLEAR button Yellow LED initially turns off then turns on solid not flashing

3 Release CLEAR button when yellow LED turns on solid

4 When yellow LED and display LEDs flash followed by a single flash of yellow LED memory is cleared

Conduct Test

1 If desired switch on backup battery A fresh battery provides about 20 hours of back-up operation

2 Turn TOP PANEL switch to DISABLE then remove key

3 At end of monitoring period insert TOP PANEL key and turn to ENABLE

Display Results

1 Press AVG to display the average radon concentration in pCil over the total monitoring period

2 Press CUR to display the radon concentration in the current 12-hour period

CAUTION Clear memory before starting a new measurement If memory is not cleared new measurements will be averaged with the old measurements still in memory

Note When Model 1027 is powered on a tamper sensor is always active except for a 15-second period immediately following a CLEAR memory procedure To avoid a tamper notation on the first reading do not move Model 1027 once the tamper sensor is active

Note To test tamper sensor CLEAR memory and conduct a test for several hours During the test try lifting or sliding Model 1027 In the printed results a ldquoTrdquo should appear in the interval when the disturbance was made

13

3 To print results review Delayed Results below before proceeding to Reports on page 16 Or record results on a piece of paper for a handwritten report

Delayed ResultsTest results can be displayed printed or downloaded later or at another location provided you understand the following differencesbull When power is disconnected the value of the latest partial interval and the

CUR value are lost from temporary memory bull When power is on (including battery power) Model 1027 continues to

operate providing values that are averaged into the result bull If you take an AVG reading disconnect power restore power later and take

a second reading the second AVG reading may be slightly different from the first reading This is because the first AVG reading includes the value for the partial one hour interval in process This partial value is stored in temporary memory and is lost when power is disconnected

This second AVG value is calculated using only completed intervals stored in non-volatile memory

Interpreting Results

The Model 1027 radon monitor is calibrated by setting internal switches to determine the calibration J-factor which provides the conversion between counts per hour and pCiL for that Model 1027 A separate calibration factor is also calculated and printed on the calibration report

The Model 1027 automatically multiplies the hourly measurements by the J-factor to yield the actual pCiL to within 5 and then displays these results on the printed report

To improve accuracy the user can manually multiply the measurement results by the calibration factor that is listed on the calibration report for the Model 1027

The measurement results on the printed report are calculated as followsbull The hourly measurements are the number of counts recorded during that

hour times the J-factor rounded to the nearest 01 pCiL bull The Overall Average is the number of total counts divided by the number of

hours times the J-factor then rounded to the nearest 01 pCiLbull The EPA Protocol Average is calculated the same as the Overall Average

excluding the first four hours of measurements

Note that the average of the displayed hourly measurements and the reported averages may not be the same This is due to differences in the rounding As described above the displayed hourly measurements are rounded each hour

Note The AVG and CUR display values continue to update during the entire test even if the test period exceeds the maximum storage of 90 intervals The interval storage stops updating after 90 intervals until the next memory clear

14

while each average is only rounded once The reported average is thus a more accurate measurement than averaging the displayed hourly measurements

If the EPA Protocol Average is close enough to the 40 pCiL EPA threshold that rounding is a possible issue additional radon measurements should help to determine the actual radon level

Shutting Down

1 Unplug power adapter from mains power

2 Switch off backup battery to avoid measurement interference with completed test and to prevent battery depletion

CAUTION Switch off backup battery When backup battery is on Model 1027 continues to operate

15

4 Reports

Thermal Printer Reports

Figure 4-1 shows measurement results displayed in a sample typical thermal printer report

Figure 4-1 Example Thermal Printer Report

Information to be filled in by testing professional

ldquoTrdquo (tamper) - Indicates movement occurred during this interval The unit may have been moved during the test

ldquoPrdquo (power) - Indicates power interrupt during this interval The unit may have been moved during the test

TABULAR DATA - Average radon gas concentration during each measurement interval is printed in sequential order reading in rows from left to right up to a maximum of 90 1-hour measurement intervals

Overall Avg - Long term average since last memory CLEAR

EPA Protocol Avg - Long term average less the first 4 hours of data

Measurement Graph - Each radon concentration value is graphically represented in the same order as the tabular printout Scale is automatically adjusted to show maximum value in pCil

16

To print a thermal printer report

1 Ensure Model 1027 and printer are powered up and connected (see Set Up Thermal Printer on page 3) and a minimum of three hours of data has been collected

2 Press and hold both buttons on top of Model 1027 until yellow LED turns on solid then release buttons Yellow LED flashes

3 While yellow LED is flashing press and hold PRINT button until yellow LED turns on solid not flashing

4 Release PRINT button Printer begins printing paper report

5 When yellow LED flashes once data transfer is complete

Computer Reports

PrerequisitesBefore creating or printing reports with a computerbull Communication between Model 1027 and the computer must be set up See

Set Up Hardware on page 3bull Radon Monitor software application must be installed See Set Up Software

on page 5

Set Up Report InformationIf desired before transferring data from Model 1027 to a computer configure header and footer information to be automatically added to each report This information must be entered before data is transferred

1 Launch Radon Monitor application then select Edit gt Info to open lsquoInforma-tion Setuprsquo dialog box (Figure 4-2)

Figure 4-2 Information Setup Dialog Box

Enter SN and click arrow to add to list

Mark checkbox to add info to report Info added to

report header

Test Start and End dates and times

Info added to report footer

SN of Model 1027 used in test

Test location

17

2 Mark Enable Info checkbox then enter desired information

See Table 3 Radon Monitor Report Information on page 32 for additional instructions on completing the fields

3 Click OK then proceed to Transfer Data below

Transfer Data

1 Ensure Model 1027 is powered on and connected to computer (See Using Serial Port on page 6 or Using USB to Serial Adapter on page 7)

2 Launch Radon Monitor application

3 Verify proper Com port is selected (See Set COM Port in Radon Monitor Software on page 11)

4 Optionally add report information (See Set Up Report Information on page 17)

5 Click Get Data

Message ldquoListening for data on Com Xrdquo displays at bottom of screen

6 On top of Model 1027 press and hold both buttons until yellow LED lights solid then release both buttons Yellow LED flashes

7 With yellow LED flashing press and release Print button to transmit data Message at bottom of screen displays ldquoAcquiring data on Com X please waitrdquo

8 When data transfer is complete report displays (Figure 4-3)

Figure 4-3 Report Displayed in Editing Screen

Note At least three hours of data should be accumulated before transferring data

18

bull lsquoAcquiring Datarsquo message indicates computer is able to communicate with Model 1027 via selected Com port

bull If ldquoIndex out of boundsrdquo message is displayed after pressing Print button Model 1027 does not have sufficient test data

Edit and Print ReportsThe central part of the Radon Monitor application screen is an editing window Text can be added deleted or changed in any part of the report using standard Windows keystrokes to enter or delete characters Use scroll bars to view other parts of reportbull On the Edit menu use Cut Copy and Paste to make changesbull To interpret report results see Figure 4-1 on page 16 Data between the

header and footer in the editing screen is the same as is printed on thermal printer paper

bull To print the report select File gt Print and in the dialog box click OK

Save ReportsReports can be saved in two formatsbull ASCII text format (ldquoText Filesrdquo) The suffix ldquo_trdquo is appended to the file namebull Tab-delimited format suitable for importing into a spreadsheet such as

Microsoft Excel The suffix ldquo_srdquo is appended to the file name In this format numerical values are placed in individual cells which allows the use of graphing functions and other spreadsheet tools

1 On File menu click Save As lsquoSave Asrsquo dialog box opens (Figure 4-4) By default files are saved in CRadonData subdirectory You can save files here or select a different folder

Figure 4-4 Save As Dialog Box

2 Use Save as Type drop-down list and select format type

3 Enter a File Name Use a naming scheme suitable to your purpose such as client name address date serial number or some combination The appropriate suffix is added automatically depending on the selected file type

4 Click Save

19

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

Figure 2-7 Connecting Model 1027 with USB to Serial Adapter

3 Insert manufacturerrsquos CD into computerrsquos CD drive or open downloaded driver file and follow the manufacturerrsquos on-screen instructions

Normally a CD drive is set for Autostart and the installation program opens automatically If it does not depending on your Operating System use My Computer Windows Explorer or File Explorer to navigate to the CD and manually start the program following the manufacturerrsquos instructions

Verify Driver Installation

1 To verify USB to Serial Adapter drivers were installed correctly open lsquoDevice Managerrsquo on your computer and check the COM port connection If you are not sure how to open your computerrsquos Device Manager follow the instructions below for your Operating System

bull Windows 10 Right-click the Start button then select Device Manager from the con-text menu

bull Windows 81On the desktop right-click This PC icon select Properties to display the lsquoSystemrsquo window then click Device Manager to display a list of devicesOr right-click Control Panel and in the lsquoControl Panelrsquo window click Hardware and Sound gt Device Manager to display a list of devices

bull Windows 7On the desktop right-click My Computer select Properties to display the lsquoSystem Propertiesrsquo window click the Hardware tab then select Device Manager Type a password or provide confirmation if prompted to do soOr click Start gt Control Panel gt Device Manager

USB port

DATA PORT

RS-232 cableGU232A cableAdapter serial

connector

9

2 In lsquoDevice Managerrsquo window expand Ports (COM amp LPT) to see a list of connected ports

Figure 2-8 Checking USB to Serial Port in Device Manager (Windows 7 and 81)

In Windows 10 if Ports (COM amp LPT) does not appear in the list in lsquoDevice Managerrsquo click Viewgt Show hidden devices

Figure 2-9 Viewing Hidden Devices in Windows 10 Device Manager

3 In the Ports list look for a port labeled ATEN USB to Serial Bridge (COM) if using recommended IOGEAR USB to Serial adapter (Look for something similar to USB Serial Port (COM) if using a different adapter)

10

4 Verify the port is correct by disconnecting and then reconnecting USB end of cable from computer Port should disappear from list and then reappear

If no port disappears and reappears when you disconnect and reconnect the cable the computer does not recognize the USB to Serial Adapter Reinstall drivers provided with USB to Serial Adapter and then try this procedure again (See also Troubleshooting USB to Serial Adapter on page 25)

5 Make note of serial port number (COM port) of USB to Serial adapter You will need this to set the Radon Monitor application to connect to this port

Set COM Port in Radon Monitor Software

1 After USB to Serial Adapter is successfully installed power up Model 1027 and launch Radon Monitor application

2 On menu click Com Port and select Com port number set up in previous section for USB to Serial Adapter

Figure 2-10 Selecting Adapter Com Port in Radon Monitor Application

Note Radon Monitor application only recognizes Com ports 1 2 3 or 4 Ports dimmed on menu are not available

Dimmed ports not available

Select Com Port for adapter (example)

11

3 Operation

Set Up

1 Unpack Model 1027 and place in position within space to be monitored for radon gas The device does not need to be level

2 Avoid using switch-controlled outlets Plug power adapter into power input jack on Model 1027 (Figure 3-1) then plug power adapter into a mains power wall outlet that matches power ratings printed on power supply

Figure 3-1 Connecting Power to Model 1027

bull Green POWER LED turns on

bull Yellow LED flashes twice followed by a single flash to indicate Model 1027 has performed all internal diagnostics and is functioning properly

3 Insert TOP PANEL key and turn to ENABLE position to activate top panel controls

CAUTION Do not use in outdoor environments Humidity and extreme temperatures will cause measurement errors

CAUTION Do not allow cell phones within 10 feet of the Model 1027 if the cell phone is turned on and the Radon Monitor is actively acquiring measurements Cell phone signals can cause readings that are higher than the actual radon measurement

12

4 Press AVG button If memory is clear three decimal points appear in display If memory is not clear long term average radon concentration is displayed In this case you must clear memory before collecting measurements

Clear Memory

1 Press and hold both buttons on top of Model 1027 until yellow LED turns on then release both buttons Yellow LED flashes

2 While yellow LED is flashing press and hold CLEAR button Yellow LED initially turns off then turns on solid not flashing

3 Release CLEAR button when yellow LED turns on solid

4 When yellow LED and display LEDs flash followed by a single flash of yellow LED memory is cleared

Conduct Test

1 If desired switch on backup battery A fresh battery provides about 20 hours of back-up operation

2 Turn TOP PANEL switch to DISABLE then remove key

3 At end of monitoring period insert TOP PANEL key and turn to ENABLE

Display Results

1 Press AVG to display the average radon concentration in pCil over the total monitoring period

2 Press CUR to display the radon concentration in the current 12-hour period

CAUTION Clear memory before starting a new measurement If memory is not cleared new measurements will be averaged with the old measurements still in memory

Note When Model 1027 is powered on a tamper sensor is always active except for a 15-second period immediately following a CLEAR memory procedure To avoid a tamper notation on the first reading do not move Model 1027 once the tamper sensor is active

Note To test tamper sensor CLEAR memory and conduct a test for several hours During the test try lifting or sliding Model 1027 In the printed results a ldquoTrdquo should appear in the interval when the disturbance was made

13

3 To print results review Delayed Results below before proceeding to Reports on page 16 Or record results on a piece of paper for a handwritten report

Delayed ResultsTest results can be displayed printed or downloaded later or at another location provided you understand the following differencesbull When power is disconnected the value of the latest partial interval and the

CUR value are lost from temporary memory bull When power is on (including battery power) Model 1027 continues to

operate providing values that are averaged into the result bull If you take an AVG reading disconnect power restore power later and take

a second reading the second AVG reading may be slightly different from the first reading This is because the first AVG reading includes the value for the partial one hour interval in process This partial value is stored in temporary memory and is lost when power is disconnected

This second AVG value is calculated using only completed intervals stored in non-volatile memory

Interpreting Results

The Model 1027 radon monitor is calibrated by setting internal switches to determine the calibration J-factor which provides the conversion between counts per hour and pCiL for that Model 1027 A separate calibration factor is also calculated and printed on the calibration report

The Model 1027 automatically multiplies the hourly measurements by the J-factor to yield the actual pCiL to within 5 and then displays these results on the printed report

To improve accuracy the user can manually multiply the measurement results by the calibration factor that is listed on the calibration report for the Model 1027

The measurement results on the printed report are calculated as followsbull The hourly measurements are the number of counts recorded during that

hour times the J-factor rounded to the nearest 01 pCiL bull The Overall Average is the number of total counts divided by the number of

hours times the J-factor then rounded to the nearest 01 pCiLbull The EPA Protocol Average is calculated the same as the Overall Average

excluding the first four hours of measurements

Note that the average of the displayed hourly measurements and the reported averages may not be the same This is due to differences in the rounding As described above the displayed hourly measurements are rounded each hour

Note The AVG and CUR display values continue to update during the entire test even if the test period exceeds the maximum storage of 90 intervals The interval storage stops updating after 90 intervals until the next memory clear

14

while each average is only rounded once The reported average is thus a more accurate measurement than averaging the displayed hourly measurements

If the EPA Protocol Average is close enough to the 40 pCiL EPA threshold that rounding is a possible issue additional radon measurements should help to determine the actual radon level

Shutting Down

1 Unplug power adapter from mains power

2 Switch off backup battery to avoid measurement interference with completed test and to prevent battery depletion

CAUTION Switch off backup battery When backup battery is on Model 1027 continues to operate

15

4 Reports

Thermal Printer Reports

Figure 4-1 shows measurement results displayed in a sample typical thermal printer report

Figure 4-1 Example Thermal Printer Report

Information to be filled in by testing professional

ldquoTrdquo (tamper) - Indicates movement occurred during this interval The unit may have been moved during the test

ldquoPrdquo (power) - Indicates power interrupt during this interval The unit may have been moved during the test

TABULAR DATA - Average radon gas concentration during each measurement interval is printed in sequential order reading in rows from left to right up to a maximum of 90 1-hour measurement intervals

Overall Avg - Long term average since last memory CLEAR

EPA Protocol Avg - Long term average less the first 4 hours of data

Measurement Graph - Each radon concentration value is graphically represented in the same order as the tabular printout Scale is automatically adjusted to show maximum value in pCil

16

To print a thermal printer report

1 Ensure Model 1027 and printer are powered up and connected (see Set Up Thermal Printer on page 3) and a minimum of three hours of data has been collected

2 Press and hold both buttons on top of Model 1027 until yellow LED turns on solid then release buttons Yellow LED flashes

3 While yellow LED is flashing press and hold PRINT button until yellow LED turns on solid not flashing

4 Release PRINT button Printer begins printing paper report

5 When yellow LED flashes once data transfer is complete

Computer Reports

PrerequisitesBefore creating or printing reports with a computerbull Communication between Model 1027 and the computer must be set up See

Set Up Hardware on page 3bull Radon Monitor software application must be installed See Set Up Software

on page 5

Set Up Report InformationIf desired before transferring data from Model 1027 to a computer configure header and footer information to be automatically added to each report This information must be entered before data is transferred

1 Launch Radon Monitor application then select Edit gt Info to open lsquoInforma-tion Setuprsquo dialog box (Figure 4-2)

Figure 4-2 Information Setup Dialog Box

Enter SN and click arrow to add to list

Mark checkbox to add info to report Info added to

report header

Test Start and End dates and times

Info added to report footer

SN of Model 1027 used in test

Test location

17

2 Mark Enable Info checkbox then enter desired information

See Table 3 Radon Monitor Report Information on page 32 for additional instructions on completing the fields

3 Click OK then proceed to Transfer Data below

Transfer Data

1 Ensure Model 1027 is powered on and connected to computer (See Using Serial Port on page 6 or Using USB to Serial Adapter on page 7)

2 Launch Radon Monitor application

3 Verify proper Com port is selected (See Set COM Port in Radon Monitor Software on page 11)

4 Optionally add report information (See Set Up Report Information on page 17)

5 Click Get Data

Message ldquoListening for data on Com Xrdquo displays at bottom of screen

6 On top of Model 1027 press and hold both buttons until yellow LED lights solid then release both buttons Yellow LED flashes

7 With yellow LED flashing press and release Print button to transmit data Message at bottom of screen displays ldquoAcquiring data on Com X please waitrdquo

8 When data transfer is complete report displays (Figure 4-3)

Figure 4-3 Report Displayed in Editing Screen

Note At least three hours of data should be accumulated before transferring data

18

bull lsquoAcquiring Datarsquo message indicates computer is able to communicate with Model 1027 via selected Com port

bull If ldquoIndex out of boundsrdquo message is displayed after pressing Print button Model 1027 does not have sufficient test data

Edit and Print ReportsThe central part of the Radon Monitor application screen is an editing window Text can be added deleted or changed in any part of the report using standard Windows keystrokes to enter or delete characters Use scroll bars to view other parts of reportbull On the Edit menu use Cut Copy and Paste to make changesbull To interpret report results see Figure 4-1 on page 16 Data between the

header and footer in the editing screen is the same as is printed on thermal printer paper

bull To print the report select File gt Print and in the dialog box click OK

Save ReportsReports can be saved in two formatsbull ASCII text format (ldquoText Filesrdquo) The suffix ldquo_trdquo is appended to the file namebull Tab-delimited format suitable for importing into a spreadsheet such as

Microsoft Excel The suffix ldquo_srdquo is appended to the file name In this format numerical values are placed in individual cells which allows the use of graphing functions and other spreadsheet tools

1 On File menu click Save As lsquoSave Asrsquo dialog box opens (Figure 4-4) By default files are saved in CRadonData subdirectory You can save files here or select a different folder

Figure 4-4 Save As Dialog Box

2 Use Save as Type drop-down list and select format type

3 Enter a File Name Use a naming scheme suitable to your purpose such as client name address date serial number or some combination The appropriate suffix is added automatically depending on the selected file type

4 Click Save

19

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

2 In lsquoDevice Managerrsquo window expand Ports (COM amp LPT) to see a list of connected ports

Figure 2-8 Checking USB to Serial Port in Device Manager (Windows 7 and 81)

In Windows 10 if Ports (COM amp LPT) does not appear in the list in lsquoDevice Managerrsquo click Viewgt Show hidden devices

Figure 2-9 Viewing Hidden Devices in Windows 10 Device Manager

3 In the Ports list look for a port labeled ATEN USB to Serial Bridge (COM) if using recommended IOGEAR USB to Serial adapter (Look for something similar to USB Serial Port (COM) if using a different adapter)

10

4 Verify the port is correct by disconnecting and then reconnecting USB end of cable from computer Port should disappear from list and then reappear

If no port disappears and reappears when you disconnect and reconnect the cable the computer does not recognize the USB to Serial Adapter Reinstall drivers provided with USB to Serial Adapter and then try this procedure again (See also Troubleshooting USB to Serial Adapter on page 25)

5 Make note of serial port number (COM port) of USB to Serial adapter You will need this to set the Radon Monitor application to connect to this port

Set COM Port in Radon Monitor Software

1 After USB to Serial Adapter is successfully installed power up Model 1027 and launch Radon Monitor application

2 On menu click Com Port and select Com port number set up in previous section for USB to Serial Adapter

Figure 2-10 Selecting Adapter Com Port in Radon Monitor Application

Note Radon Monitor application only recognizes Com ports 1 2 3 or 4 Ports dimmed on menu are not available

Dimmed ports not available

Select Com Port for adapter (example)

11

3 Operation

Set Up

1 Unpack Model 1027 and place in position within space to be monitored for radon gas The device does not need to be level

2 Avoid using switch-controlled outlets Plug power adapter into power input jack on Model 1027 (Figure 3-1) then plug power adapter into a mains power wall outlet that matches power ratings printed on power supply

Figure 3-1 Connecting Power to Model 1027

bull Green POWER LED turns on

bull Yellow LED flashes twice followed by a single flash to indicate Model 1027 has performed all internal diagnostics and is functioning properly

3 Insert TOP PANEL key and turn to ENABLE position to activate top panel controls

CAUTION Do not use in outdoor environments Humidity and extreme temperatures will cause measurement errors

CAUTION Do not allow cell phones within 10 feet of the Model 1027 if the cell phone is turned on and the Radon Monitor is actively acquiring measurements Cell phone signals can cause readings that are higher than the actual radon measurement

12

4 Press AVG button If memory is clear three decimal points appear in display If memory is not clear long term average radon concentration is displayed In this case you must clear memory before collecting measurements

Clear Memory

1 Press and hold both buttons on top of Model 1027 until yellow LED turns on then release both buttons Yellow LED flashes

2 While yellow LED is flashing press and hold CLEAR button Yellow LED initially turns off then turns on solid not flashing

3 Release CLEAR button when yellow LED turns on solid

4 When yellow LED and display LEDs flash followed by a single flash of yellow LED memory is cleared

Conduct Test

1 If desired switch on backup battery A fresh battery provides about 20 hours of back-up operation

2 Turn TOP PANEL switch to DISABLE then remove key

3 At end of monitoring period insert TOP PANEL key and turn to ENABLE

Display Results

1 Press AVG to display the average radon concentration in pCil over the total monitoring period

2 Press CUR to display the radon concentration in the current 12-hour period

CAUTION Clear memory before starting a new measurement If memory is not cleared new measurements will be averaged with the old measurements still in memory

Note When Model 1027 is powered on a tamper sensor is always active except for a 15-second period immediately following a CLEAR memory procedure To avoid a tamper notation on the first reading do not move Model 1027 once the tamper sensor is active

Note To test tamper sensor CLEAR memory and conduct a test for several hours During the test try lifting or sliding Model 1027 In the printed results a ldquoTrdquo should appear in the interval when the disturbance was made

13

3 To print results review Delayed Results below before proceeding to Reports on page 16 Or record results on a piece of paper for a handwritten report

Delayed ResultsTest results can be displayed printed or downloaded later or at another location provided you understand the following differencesbull When power is disconnected the value of the latest partial interval and the

CUR value are lost from temporary memory bull When power is on (including battery power) Model 1027 continues to

operate providing values that are averaged into the result bull If you take an AVG reading disconnect power restore power later and take

a second reading the second AVG reading may be slightly different from the first reading This is because the first AVG reading includes the value for the partial one hour interval in process This partial value is stored in temporary memory and is lost when power is disconnected

This second AVG value is calculated using only completed intervals stored in non-volatile memory

Interpreting Results

The Model 1027 radon monitor is calibrated by setting internal switches to determine the calibration J-factor which provides the conversion between counts per hour and pCiL for that Model 1027 A separate calibration factor is also calculated and printed on the calibration report

The Model 1027 automatically multiplies the hourly measurements by the J-factor to yield the actual pCiL to within 5 and then displays these results on the printed report

To improve accuracy the user can manually multiply the measurement results by the calibration factor that is listed on the calibration report for the Model 1027

The measurement results on the printed report are calculated as followsbull The hourly measurements are the number of counts recorded during that

hour times the J-factor rounded to the nearest 01 pCiL bull The Overall Average is the number of total counts divided by the number of

hours times the J-factor then rounded to the nearest 01 pCiLbull The EPA Protocol Average is calculated the same as the Overall Average

excluding the first four hours of measurements

Note that the average of the displayed hourly measurements and the reported averages may not be the same This is due to differences in the rounding As described above the displayed hourly measurements are rounded each hour

Note The AVG and CUR display values continue to update during the entire test even if the test period exceeds the maximum storage of 90 intervals The interval storage stops updating after 90 intervals until the next memory clear

14

while each average is only rounded once The reported average is thus a more accurate measurement than averaging the displayed hourly measurements

If the EPA Protocol Average is close enough to the 40 pCiL EPA threshold that rounding is a possible issue additional radon measurements should help to determine the actual radon level

Shutting Down

1 Unplug power adapter from mains power

2 Switch off backup battery to avoid measurement interference with completed test and to prevent battery depletion

CAUTION Switch off backup battery When backup battery is on Model 1027 continues to operate

15

4 Reports

Thermal Printer Reports

Figure 4-1 shows measurement results displayed in a sample typical thermal printer report

Figure 4-1 Example Thermal Printer Report

Information to be filled in by testing professional

ldquoTrdquo (tamper) - Indicates movement occurred during this interval The unit may have been moved during the test

ldquoPrdquo (power) - Indicates power interrupt during this interval The unit may have been moved during the test

TABULAR DATA - Average radon gas concentration during each measurement interval is printed in sequential order reading in rows from left to right up to a maximum of 90 1-hour measurement intervals

Overall Avg - Long term average since last memory CLEAR

EPA Protocol Avg - Long term average less the first 4 hours of data

Measurement Graph - Each radon concentration value is graphically represented in the same order as the tabular printout Scale is automatically adjusted to show maximum value in pCil

16

To print a thermal printer report

1 Ensure Model 1027 and printer are powered up and connected (see Set Up Thermal Printer on page 3) and a minimum of three hours of data has been collected

2 Press and hold both buttons on top of Model 1027 until yellow LED turns on solid then release buttons Yellow LED flashes

3 While yellow LED is flashing press and hold PRINT button until yellow LED turns on solid not flashing

4 Release PRINT button Printer begins printing paper report

5 When yellow LED flashes once data transfer is complete

Computer Reports

PrerequisitesBefore creating or printing reports with a computerbull Communication between Model 1027 and the computer must be set up See

Set Up Hardware on page 3bull Radon Monitor software application must be installed See Set Up Software

on page 5

Set Up Report InformationIf desired before transferring data from Model 1027 to a computer configure header and footer information to be automatically added to each report This information must be entered before data is transferred

1 Launch Radon Monitor application then select Edit gt Info to open lsquoInforma-tion Setuprsquo dialog box (Figure 4-2)

Figure 4-2 Information Setup Dialog Box

Enter SN and click arrow to add to list

Mark checkbox to add info to report Info added to

report header

Test Start and End dates and times

Info added to report footer

SN of Model 1027 used in test

Test location

17

2 Mark Enable Info checkbox then enter desired information

See Table 3 Radon Monitor Report Information on page 32 for additional instructions on completing the fields

3 Click OK then proceed to Transfer Data below

Transfer Data

1 Ensure Model 1027 is powered on and connected to computer (See Using Serial Port on page 6 or Using USB to Serial Adapter on page 7)

2 Launch Radon Monitor application

3 Verify proper Com port is selected (See Set COM Port in Radon Monitor Software on page 11)

4 Optionally add report information (See Set Up Report Information on page 17)

5 Click Get Data

Message ldquoListening for data on Com Xrdquo displays at bottom of screen

6 On top of Model 1027 press and hold both buttons until yellow LED lights solid then release both buttons Yellow LED flashes

7 With yellow LED flashing press and release Print button to transmit data Message at bottom of screen displays ldquoAcquiring data on Com X please waitrdquo

8 When data transfer is complete report displays (Figure 4-3)

Figure 4-3 Report Displayed in Editing Screen

Note At least three hours of data should be accumulated before transferring data

18

bull lsquoAcquiring Datarsquo message indicates computer is able to communicate with Model 1027 via selected Com port

bull If ldquoIndex out of boundsrdquo message is displayed after pressing Print button Model 1027 does not have sufficient test data

Edit and Print ReportsThe central part of the Radon Monitor application screen is an editing window Text can be added deleted or changed in any part of the report using standard Windows keystrokes to enter or delete characters Use scroll bars to view other parts of reportbull On the Edit menu use Cut Copy and Paste to make changesbull To interpret report results see Figure 4-1 on page 16 Data between the

header and footer in the editing screen is the same as is printed on thermal printer paper

bull To print the report select File gt Print and in the dialog box click OK

Save ReportsReports can be saved in two formatsbull ASCII text format (ldquoText Filesrdquo) The suffix ldquo_trdquo is appended to the file namebull Tab-delimited format suitable for importing into a spreadsheet such as

Microsoft Excel The suffix ldquo_srdquo is appended to the file name In this format numerical values are placed in individual cells which allows the use of graphing functions and other spreadsheet tools

1 On File menu click Save As lsquoSave Asrsquo dialog box opens (Figure 4-4) By default files are saved in CRadonData subdirectory You can save files here or select a different folder

Figure 4-4 Save As Dialog Box

2 Use Save as Type drop-down list and select format type

3 Enter a File Name Use a naming scheme suitable to your purpose such as client name address date serial number or some combination The appropriate suffix is added automatically depending on the selected file type

4 Click Save

19

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

4 Verify the port is correct by disconnecting and then reconnecting USB end of cable from computer Port should disappear from list and then reappear

If no port disappears and reappears when you disconnect and reconnect the cable the computer does not recognize the USB to Serial Adapter Reinstall drivers provided with USB to Serial Adapter and then try this procedure again (See also Troubleshooting USB to Serial Adapter on page 25)

5 Make note of serial port number (COM port) of USB to Serial adapter You will need this to set the Radon Monitor application to connect to this port

Set COM Port in Radon Monitor Software

1 After USB to Serial Adapter is successfully installed power up Model 1027 and launch Radon Monitor application

2 On menu click Com Port and select Com port number set up in previous section for USB to Serial Adapter

Figure 2-10 Selecting Adapter Com Port in Radon Monitor Application

Note Radon Monitor application only recognizes Com ports 1 2 3 or 4 Ports dimmed on menu are not available

Dimmed ports not available

Select Com Port for adapter (example)

11

3 Operation

Set Up

1 Unpack Model 1027 and place in position within space to be monitored for radon gas The device does not need to be level

2 Avoid using switch-controlled outlets Plug power adapter into power input jack on Model 1027 (Figure 3-1) then plug power adapter into a mains power wall outlet that matches power ratings printed on power supply

Figure 3-1 Connecting Power to Model 1027

bull Green POWER LED turns on

bull Yellow LED flashes twice followed by a single flash to indicate Model 1027 has performed all internal diagnostics and is functioning properly

3 Insert TOP PANEL key and turn to ENABLE position to activate top panel controls

CAUTION Do not use in outdoor environments Humidity and extreme temperatures will cause measurement errors

CAUTION Do not allow cell phones within 10 feet of the Model 1027 if the cell phone is turned on and the Radon Monitor is actively acquiring measurements Cell phone signals can cause readings that are higher than the actual radon measurement

12

4 Press AVG button If memory is clear three decimal points appear in display If memory is not clear long term average radon concentration is displayed In this case you must clear memory before collecting measurements

Clear Memory

1 Press and hold both buttons on top of Model 1027 until yellow LED turns on then release both buttons Yellow LED flashes

2 While yellow LED is flashing press and hold CLEAR button Yellow LED initially turns off then turns on solid not flashing

3 Release CLEAR button when yellow LED turns on solid

4 When yellow LED and display LEDs flash followed by a single flash of yellow LED memory is cleared

Conduct Test

1 If desired switch on backup battery A fresh battery provides about 20 hours of back-up operation

2 Turn TOP PANEL switch to DISABLE then remove key

3 At end of monitoring period insert TOP PANEL key and turn to ENABLE

Display Results

1 Press AVG to display the average radon concentration in pCil over the total monitoring period

2 Press CUR to display the radon concentration in the current 12-hour period

CAUTION Clear memory before starting a new measurement If memory is not cleared new measurements will be averaged with the old measurements still in memory

Note When Model 1027 is powered on a tamper sensor is always active except for a 15-second period immediately following a CLEAR memory procedure To avoid a tamper notation on the first reading do not move Model 1027 once the tamper sensor is active

Note To test tamper sensor CLEAR memory and conduct a test for several hours During the test try lifting or sliding Model 1027 In the printed results a ldquoTrdquo should appear in the interval when the disturbance was made

13

3 To print results review Delayed Results below before proceeding to Reports on page 16 Or record results on a piece of paper for a handwritten report

Delayed ResultsTest results can be displayed printed or downloaded later or at another location provided you understand the following differencesbull When power is disconnected the value of the latest partial interval and the

CUR value are lost from temporary memory bull When power is on (including battery power) Model 1027 continues to

operate providing values that are averaged into the result bull If you take an AVG reading disconnect power restore power later and take

a second reading the second AVG reading may be slightly different from the first reading This is because the first AVG reading includes the value for the partial one hour interval in process This partial value is stored in temporary memory and is lost when power is disconnected

This second AVG value is calculated using only completed intervals stored in non-volatile memory

Interpreting Results

The Model 1027 radon monitor is calibrated by setting internal switches to determine the calibration J-factor which provides the conversion between counts per hour and pCiL for that Model 1027 A separate calibration factor is also calculated and printed on the calibration report

The Model 1027 automatically multiplies the hourly measurements by the J-factor to yield the actual pCiL to within 5 and then displays these results on the printed report

To improve accuracy the user can manually multiply the measurement results by the calibration factor that is listed on the calibration report for the Model 1027

The measurement results on the printed report are calculated as followsbull The hourly measurements are the number of counts recorded during that

hour times the J-factor rounded to the nearest 01 pCiL bull The Overall Average is the number of total counts divided by the number of

hours times the J-factor then rounded to the nearest 01 pCiLbull The EPA Protocol Average is calculated the same as the Overall Average

excluding the first four hours of measurements

Note that the average of the displayed hourly measurements and the reported averages may not be the same This is due to differences in the rounding As described above the displayed hourly measurements are rounded each hour

Note The AVG and CUR display values continue to update during the entire test even if the test period exceeds the maximum storage of 90 intervals The interval storage stops updating after 90 intervals until the next memory clear

14

while each average is only rounded once The reported average is thus a more accurate measurement than averaging the displayed hourly measurements

If the EPA Protocol Average is close enough to the 40 pCiL EPA threshold that rounding is a possible issue additional radon measurements should help to determine the actual radon level

Shutting Down

1 Unplug power adapter from mains power

2 Switch off backup battery to avoid measurement interference with completed test and to prevent battery depletion

CAUTION Switch off backup battery When backup battery is on Model 1027 continues to operate

15

4 Reports

Thermal Printer Reports

Figure 4-1 shows measurement results displayed in a sample typical thermal printer report

Figure 4-1 Example Thermal Printer Report

Information to be filled in by testing professional

ldquoTrdquo (tamper) - Indicates movement occurred during this interval The unit may have been moved during the test

ldquoPrdquo (power) - Indicates power interrupt during this interval The unit may have been moved during the test

TABULAR DATA - Average radon gas concentration during each measurement interval is printed in sequential order reading in rows from left to right up to a maximum of 90 1-hour measurement intervals

Overall Avg - Long term average since last memory CLEAR

EPA Protocol Avg - Long term average less the first 4 hours of data

Measurement Graph - Each radon concentration value is graphically represented in the same order as the tabular printout Scale is automatically adjusted to show maximum value in pCil

16

To print a thermal printer report

1 Ensure Model 1027 and printer are powered up and connected (see Set Up Thermal Printer on page 3) and a minimum of three hours of data has been collected

2 Press and hold both buttons on top of Model 1027 until yellow LED turns on solid then release buttons Yellow LED flashes

3 While yellow LED is flashing press and hold PRINT button until yellow LED turns on solid not flashing

4 Release PRINT button Printer begins printing paper report

5 When yellow LED flashes once data transfer is complete

Computer Reports

PrerequisitesBefore creating or printing reports with a computerbull Communication between Model 1027 and the computer must be set up See

Set Up Hardware on page 3bull Radon Monitor software application must be installed See Set Up Software

on page 5

Set Up Report InformationIf desired before transferring data from Model 1027 to a computer configure header and footer information to be automatically added to each report This information must be entered before data is transferred

1 Launch Radon Monitor application then select Edit gt Info to open lsquoInforma-tion Setuprsquo dialog box (Figure 4-2)

Figure 4-2 Information Setup Dialog Box

Enter SN and click arrow to add to list

Mark checkbox to add info to report Info added to

report header

Test Start and End dates and times

Info added to report footer

SN of Model 1027 used in test

Test location

17

2 Mark Enable Info checkbox then enter desired information

See Table 3 Radon Monitor Report Information on page 32 for additional instructions on completing the fields

3 Click OK then proceed to Transfer Data below

Transfer Data

1 Ensure Model 1027 is powered on and connected to computer (See Using Serial Port on page 6 or Using USB to Serial Adapter on page 7)

2 Launch Radon Monitor application

3 Verify proper Com port is selected (See Set COM Port in Radon Monitor Software on page 11)

4 Optionally add report information (See Set Up Report Information on page 17)

5 Click Get Data

Message ldquoListening for data on Com Xrdquo displays at bottom of screen

6 On top of Model 1027 press and hold both buttons until yellow LED lights solid then release both buttons Yellow LED flashes

7 With yellow LED flashing press and release Print button to transmit data Message at bottom of screen displays ldquoAcquiring data on Com X please waitrdquo

8 When data transfer is complete report displays (Figure 4-3)

Figure 4-3 Report Displayed in Editing Screen

Note At least three hours of data should be accumulated before transferring data

18

bull lsquoAcquiring Datarsquo message indicates computer is able to communicate with Model 1027 via selected Com port

bull If ldquoIndex out of boundsrdquo message is displayed after pressing Print button Model 1027 does not have sufficient test data

Edit and Print ReportsThe central part of the Radon Monitor application screen is an editing window Text can be added deleted or changed in any part of the report using standard Windows keystrokes to enter or delete characters Use scroll bars to view other parts of reportbull On the Edit menu use Cut Copy and Paste to make changesbull To interpret report results see Figure 4-1 on page 16 Data between the

header and footer in the editing screen is the same as is printed on thermal printer paper

bull To print the report select File gt Print and in the dialog box click OK

Save ReportsReports can be saved in two formatsbull ASCII text format (ldquoText Filesrdquo) The suffix ldquo_trdquo is appended to the file namebull Tab-delimited format suitable for importing into a spreadsheet such as

Microsoft Excel The suffix ldquo_srdquo is appended to the file name In this format numerical values are placed in individual cells which allows the use of graphing functions and other spreadsheet tools

1 On File menu click Save As lsquoSave Asrsquo dialog box opens (Figure 4-4) By default files are saved in CRadonData subdirectory You can save files here or select a different folder

Figure 4-4 Save As Dialog Box

2 Use Save as Type drop-down list and select format type

3 Enter a File Name Use a naming scheme suitable to your purpose such as client name address date serial number or some combination The appropriate suffix is added automatically depending on the selected file type

4 Click Save

19

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

3 Operation

Set Up

1 Unpack Model 1027 and place in position within space to be monitored for radon gas The device does not need to be level

2 Avoid using switch-controlled outlets Plug power adapter into power input jack on Model 1027 (Figure 3-1) then plug power adapter into a mains power wall outlet that matches power ratings printed on power supply

Figure 3-1 Connecting Power to Model 1027

bull Green POWER LED turns on

bull Yellow LED flashes twice followed by a single flash to indicate Model 1027 has performed all internal diagnostics and is functioning properly

3 Insert TOP PANEL key and turn to ENABLE position to activate top panel controls

CAUTION Do not use in outdoor environments Humidity and extreme temperatures will cause measurement errors

CAUTION Do not allow cell phones within 10 feet of the Model 1027 if the cell phone is turned on and the Radon Monitor is actively acquiring measurements Cell phone signals can cause readings that are higher than the actual radon measurement

12

4 Press AVG button If memory is clear three decimal points appear in display If memory is not clear long term average radon concentration is displayed In this case you must clear memory before collecting measurements

Clear Memory

1 Press and hold both buttons on top of Model 1027 until yellow LED turns on then release both buttons Yellow LED flashes

2 While yellow LED is flashing press and hold CLEAR button Yellow LED initially turns off then turns on solid not flashing

3 Release CLEAR button when yellow LED turns on solid

4 When yellow LED and display LEDs flash followed by a single flash of yellow LED memory is cleared

Conduct Test

1 If desired switch on backup battery A fresh battery provides about 20 hours of back-up operation

2 Turn TOP PANEL switch to DISABLE then remove key

3 At end of monitoring period insert TOP PANEL key and turn to ENABLE

Display Results

1 Press AVG to display the average radon concentration in pCil over the total monitoring period

2 Press CUR to display the radon concentration in the current 12-hour period

CAUTION Clear memory before starting a new measurement If memory is not cleared new measurements will be averaged with the old measurements still in memory

Note When Model 1027 is powered on a tamper sensor is always active except for a 15-second period immediately following a CLEAR memory procedure To avoid a tamper notation on the first reading do not move Model 1027 once the tamper sensor is active

Note To test tamper sensor CLEAR memory and conduct a test for several hours During the test try lifting or sliding Model 1027 In the printed results a ldquoTrdquo should appear in the interval when the disturbance was made

13

3 To print results review Delayed Results below before proceeding to Reports on page 16 Or record results on a piece of paper for a handwritten report

Delayed ResultsTest results can be displayed printed or downloaded later or at another location provided you understand the following differencesbull When power is disconnected the value of the latest partial interval and the

CUR value are lost from temporary memory bull When power is on (including battery power) Model 1027 continues to

operate providing values that are averaged into the result bull If you take an AVG reading disconnect power restore power later and take

a second reading the second AVG reading may be slightly different from the first reading This is because the first AVG reading includes the value for the partial one hour interval in process This partial value is stored in temporary memory and is lost when power is disconnected

This second AVG value is calculated using only completed intervals stored in non-volatile memory

Interpreting Results

The Model 1027 radon monitor is calibrated by setting internal switches to determine the calibration J-factor which provides the conversion between counts per hour and pCiL for that Model 1027 A separate calibration factor is also calculated and printed on the calibration report

The Model 1027 automatically multiplies the hourly measurements by the J-factor to yield the actual pCiL to within 5 and then displays these results on the printed report

To improve accuracy the user can manually multiply the measurement results by the calibration factor that is listed on the calibration report for the Model 1027

The measurement results on the printed report are calculated as followsbull The hourly measurements are the number of counts recorded during that

hour times the J-factor rounded to the nearest 01 pCiL bull The Overall Average is the number of total counts divided by the number of

hours times the J-factor then rounded to the nearest 01 pCiLbull The EPA Protocol Average is calculated the same as the Overall Average

excluding the first four hours of measurements

Note that the average of the displayed hourly measurements and the reported averages may not be the same This is due to differences in the rounding As described above the displayed hourly measurements are rounded each hour

Note The AVG and CUR display values continue to update during the entire test even if the test period exceeds the maximum storage of 90 intervals The interval storage stops updating after 90 intervals until the next memory clear

14

while each average is only rounded once The reported average is thus a more accurate measurement than averaging the displayed hourly measurements

If the EPA Protocol Average is close enough to the 40 pCiL EPA threshold that rounding is a possible issue additional radon measurements should help to determine the actual radon level

Shutting Down

1 Unplug power adapter from mains power

2 Switch off backup battery to avoid measurement interference with completed test and to prevent battery depletion

CAUTION Switch off backup battery When backup battery is on Model 1027 continues to operate

15

4 Reports

Thermal Printer Reports

Figure 4-1 shows measurement results displayed in a sample typical thermal printer report

Figure 4-1 Example Thermal Printer Report

Information to be filled in by testing professional

ldquoTrdquo (tamper) - Indicates movement occurred during this interval The unit may have been moved during the test

ldquoPrdquo (power) - Indicates power interrupt during this interval The unit may have been moved during the test

TABULAR DATA - Average radon gas concentration during each measurement interval is printed in sequential order reading in rows from left to right up to a maximum of 90 1-hour measurement intervals

Overall Avg - Long term average since last memory CLEAR

EPA Protocol Avg - Long term average less the first 4 hours of data

Measurement Graph - Each radon concentration value is graphically represented in the same order as the tabular printout Scale is automatically adjusted to show maximum value in pCil

16

To print a thermal printer report

1 Ensure Model 1027 and printer are powered up and connected (see Set Up Thermal Printer on page 3) and a minimum of three hours of data has been collected

2 Press and hold both buttons on top of Model 1027 until yellow LED turns on solid then release buttons Yellow LED flashes

3 While yellow LED is flashing press and hold PRINT button until yellow LED turns on solid not flashing

4 Release PRINT button Printer begins printing paper report

5 When yellow LED flashes once data transfer is complete

Computer Reports

PrerequisitesBefore creating or printing reports with a computerbull Communication between Model 1027 and the computer must be set up See

Set Up Hardware on page 3bull Radon Monitor software application must be installed See Set Up Software

on page 5

Set Up Report InformationIf desired before transferring data from Model 1027 to a computer configure header and footer information to be automatically added to each report This information must be entered before data is transferred

1 Launch Radon Monitor application then select Edit gt Info to open lsquoInforma-tion Setuprsquo dialog box (Figure 4-2)

Figure 4-2 Information Setup Dialog Box

Enter SN and click arrow to add to list

Mark checkbox to add info to report Info added to

report header

Test Start and End dates and times

Info added to report footer

SN of Model 1027 used in test

Test location

17

2 Mark Enable Info checkbox then enter desired information

See Table 3 Radon Monitor Report Information on page 32 for additional instructions on completing the fields

3 Click OK then proceed to Transfer Data below

Transfer Data

1 Ensure Model 1027 is powered on and connected to computer (See Using Serial Port on page 6 or Using USB to Serial Adapter on page 7)

2 Launch Radon Monitor application

3 Verify proper Com port is selected (See Set COM Port in Radon Monitor Software on page 11)

4 Optionally add report information (See Set Up Report Information on page 17)

5 Click Get Data

Message ldquoListening for data on Com Xrdquo displays at bottom of screen

6 On top of Model 1027 press and hold both buttons until yellow LED lights solid then release both buttons Yellow LED flashes

7 With yellow LED flashing press and release Print button to transmit data Message at bottom of screen displays ldquoAcquiring data on Com X please waitrdquo

8 When data transfer is complete report displays (Figure 4-3)

Figure 4-3 Report Displayed in Editing Screen

Note At least three hours of data should be accumulated before transferring data

18

bull lsquoAcquiring Datarsquo message indicates computer is able to communicate with Model 1027 via selected Com port

bull If ldquoIndex out of boundsrdquo message is displayed after pressing Print button Model 1027 does not have sufficient test data

Edit and Print ReportsThe central part of the Radon Monitor application screen is an editing window Text can be added deleted or changed in any part of the report using standard Windows keystrokes to enter or delete characters Use scroll bars to view other parts of reportbull On the Edit menu use Cut Copy and Paste to make changesbull To interpret report results see Figure 4-1 on page 16 Data between the

header and footer in the editing screen is the same as is printed on thermal printer paper

bull To print the report select File gt Print and in the dialog box click OK

Save ReportsReports can be saved in two formatsbull ASCII text format (ldquoText Filesrdquo) The suffix ldquo_trdquo is appended to the file namebull Tab-delimited format suitable for importing into a spreadsheet such as

Microsoft Excel The suffix ldquo_srdquo is appended to the file name In this format numerical values are placed in individual cells which allows the use of graphing functions and other spreadsheet tools

1 On File menu click Save As lsquoSave Asrsquo dialog box opens (Figure 4-4) By default files are saved in CRadonData subdirectory You can save files here or select a different folder

Figure 4-4 Save As Dialog Box

2 Use Save as Type drop-down list and select format type

3 Enter a File Name Use a naming scheme suitable to your purpose such as client name address date serial number or some combination The appropriate suffix is added automatically depending on the selected file type

4 Click Save

19

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

4 Press AVG button If memory is clear three decimal points appear in display If memory is not clear long term average radon concentration is displayed In this case you must clear memory before collecting measurements

Clear Memory

1 Press and hold both buttons on top of Model 1027 until yellow LED turns on then release both buttons Yellow LED flashes

2 While yellow LED is flashing press and hold CLEAR button Yellow LED initially turns off then turns on solid not flashing

3 Release CLEAR button when yellow LED turns on solid

4 When yellow LED and display LEDs flash followed by a single flash of yellow LED memory is cleared

Conduct Test

1 If desired switch on backup battery A fresh battery provides about 20 hours of back-up operation

2 Turn TOP PANEL switch to DISABLE then remove key

3 At end of monitoring period insert TOP PANEL key and turn to ENABLE

Display Results

1 Press AVG to display the average radon concentration in pCil over the total monitoring period

2 Press CUR to display the radon concentration in the current 12-hour period

CAUTION Clear memory before starting a new measurement If memory is not cleared new measurements will be averaged with the old measurements still in memory

Note When Model 1027 is powered on a tamper sensor is always active except for a 15-second period immediately following a CLEAR memory procedure To avoid a tamper notation on the first reading do not move Model 1027 once the tamper sensor is active

Note To test tamper sensor CLEAR memory and conduct a test for several hours During the test try lifting or sliding Model 1027 In the printed results a ldquoTrdquo should appear in the interval when the disturbance was made

13

3 To print results review Delayed Results below before proceeding to Reports on page 16 Or record results on a piece of paper for a handwritten report

Delayed ResultsTest results can be displayed printed or downloaded later or at another location provided you understand the following differencesbull When power is disconnected the value of the latest partial interval and the

CUR value are lost from temporary memory bull When power is on (including battery power) Model 1027 continues to

operate providing values that are averaged into the result bull If you take an AVG reading disconnect power restore power later and take

a second reading the second AVG reading may be slightly different from the first reading This is because the first AVG reading includes the value for the partial one hour interval in process This partial value is stored in temporary memory and is lost when power is disconnected

This second AVG value is calculated using only completed intervals stored in non-volatile memory

Interpreting Results

The Model 1027 radon monitor is calibrated by setting internal switches to determine the calibration J-factor which provides the conversion between counts per hour and pCiL for that Model 1027 A separate calibration factor is also calculated and printed on the calibration report

The Model 1027 automatically multiplies the hourly measurements by the J-factor to yield the actual pCiL to within 5 and then displays these results on the printed report

To improve accuracy the user can manually multiply the measurement results by the calibration factor that is listed on the calibration report for the Model 1027

The measurement results on the printed report are calculated as followsbull The hourly measurements are the number of counts recorded during that

hour times the J-factor rounded to the nearest 01 pCiL bull The Overall Average is the number of total counts divided by the number of

hours times the J-factor then rounded to the nearest 01 pCiLbull The EPA Protocol Average is calculated the same as the Overall Average

excluding the first four hours of measurements

Note that the average of the displayed hourly measurements and the reported averages may not be the same This is due to differences in the rounding As described above the displayed hourly measurements are rounded each hour

Note The AVG and CUR display values continue to update during the entire test even if the test period exceeds the maximum storage of 90 intervals The interval storage stops updating after 90 intervals until the next memory clear

14

while each average is only rounded once The reported average is thus a more accurate measurement than averaging the displayed hourly measurements

If the EPA Protocol Average is close enough to the 40 pCiL EPA threshold that rounding is a possible issue additional radon measurements should help to determine the actual radon level

Shutting Down

1 Unplug power adapter from mains power

2 Switch off backup battery to avoid measurement interference with completed test and to prevent battery depletion

CAUTION Switch off backup battery When backup battery is on Model 1027 continues to operate

15

4 Reports

Thermal Printer Reports

Figure 4-1 shows measurement results displayed in a sample typical thermal printer report

Figure 4-1 Example Thermal Printer Report

Information to be filled in by testing professional

ldquoTrdquo (tamper) - Indicates movement occurred during this interval The unit may have been moved during the test

ldquoPrdquo (power) - Indicates power interrupt during this interval The unit may have been moved during the test

TABULAR DATA - Average radon gas concentration during each measurement interval is printed in sequential order reading in rows from left to right up to a maximum of 90 1-hour measurement intervals

Overall Avg - Long term average since last memory CLEAR

EPA Protocol Avg - Long term average less the first 4 hours of data

Measurement Graph - Each radon concentration value is graphically represented in the same order as the tabular printout Scale is automatically adjusted to show maximum value in pCil

16

To print a thermal printer report

1 Ensure Model 1027 and printer are powered up and connected (see Set Up Thermal Printer on page 3) and a minimum of three hours of data has been collected

2 Press and hold both buttons on top of Model 1027 until yellow LED turns on solid then release buttons Yellow LED flashes

3 While yellow LED is flashing press and hold PRINT button until yellow LED turns on solid not flashing

4 Release PRINT button Printer begins printing paper report

5 When yellow LED flashes once data transfer is complete

Computer Reports

PrerequisitesBefore creating or printing reports with a computerbull Communication between Model 1027 and the computer must be set up See

Set Up Hardware on page 3bull Radon Monitor software application must be installed See Set Up Software

on page 5

Set Up Report InformationIf desired before transferring data from Model 1027 to a computer configure header and footer information to be automatically added to each report This information must be entered before data is transferred

1 Launch Radon Monitor application then select Edit gt Info to open lsquoInforma-tion Setuprsquo dialog box (Figure 4-2)

Figure 4-2 Information Setup Dialog Box

Enter SN and click arrow to add to list

Mark checkbox to add info to report Info added to

report header

Test Start and End dates and times

Info added to report footer

SN of Model 1027 used in test

Test location

17

2 Mark Enable Info checkbox then enter desired information

See Table 3 Radon Monitor Report Information on page 32 for additional instructions on completing the fields

3 Click OK then proceed to Transfer Data below

Transfer Data

1 Ensure Model 1027 is powered on and connected to computer (See Using Serial Port on page 6 or Using USB to Serial Adapter on page 7)

2 Launch Radon Monitor application

3 Verify proper Com port is selected (See Set COM Port in Radon Monitor Software on page 11)

4 Optionally add report information (See Set Up Report Information on page 17)

5 Click Get Data

Message ldquoListening for data on Com Xrdquo displays at bottom of screen

6 On top of Model 1027 press and hold both buttons until yellow LED lights solid then release both buttons Yellow LED flashes

7 With yellow LED flashing press and release Print button to transmit data Message at bottom of screen displays ldquoAcquiring data on Com X please waitrdquo

8 When data transfer is complete report displays (Figure 4-3)

Figure 4-3 Report Displayed in Editing Screen

Note At least three hours of data should be accumulated before transferring data

18

bull lsquoAcquiring Datarsquo message indicates computer is able to communicate with Model 1027 via selected Com port

bull If ldquoIndex out of boundsrdquo message is displayed after pressing Print button Model 1027 does not have sufficient test data

Edit and Print ReportsThe central part of the Radon Monitor application screen is an editing window Text can be added deleted or changed in any part of the report using standard Windows keystrokes to enter or delete characters Use scroll bars to view other parts of reportbull On the Edit menu use Cut Copy and Paste to make changesbull To interpret report results see Figure 4-1 on page 16 Data between the

header and footer in the editing screen is the same as is printed on thermal printer paper

bull To print the report select File gt Print and in the dialog box click OK

Save ReportsReports can be saved in two formatsbull ASCII text format (ldquoText Filesrdquo) The suffix ldquo_trdquo is appended to the file namebull Tab-delimited format suitable for importing into a spreadsheet such as

Microsoft Excel The suffix ldquo_srdquo is appended to the file name In this format numerical values are placed in individual cells which allows the use of graphing functions and other spreadsheet tools

1 On File menu click Save As lsquoSave Asrsquo dialog box opens (Figure 4-4) By default files are saved in CRadonData subdirectory You can save files here or select a different folder

Figure 4-4 Save As Dialog Box

2 Use Save as Type drop-down list and select format type

3 Enter a File Name Use a naming scheme suitable to your purpose such as client name address date serial number or some combination The appropriate suffix is added automatically depending on the selected file type

4 Click Save

19

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

3 To print results review Delayed Results below before proceeding to Reports on page 16 Or record results on a piece of paper for a handwritten report

Delayed ResultsTest results can be displayed printed or downloaded later or at another location provided you understand the following differencesbull When power is disconnected the value of the latest partial interval and the

CUR value are lost from temporary memory bull When power is on (including battery power) Model 1027 continues to

operate providing values that are averaged into the result bull If you take an AVG reading disconnect power restore power later and take

a second reading the second AVG reading may be slightly different from the first reading This is because the first AVG reading includes the value for the partial one hour interval in process This partial value is stored in temporary memory and is lost when power is disconnected

This second AVG value is calculated using only completed intervals stored in non-volatile memory

Interpreting Results

The Model 1027 radon monitor is calibrated by setting internal switches to determine the calibration J-factor which provides the conversion between counts per hour and pCiL for that Model 1027 A separate calibration factor is also calculated and printed on the calibration report

The Model 1027 automatically multiplies the hourly measurements by the J-factor to yield the actual pCiL to within 5 and then displays these results on the printed report

To improve accuracy the user can manually multiply the measurement results by the calibration factor that is listed on the calibration report for the Model 1027

The measurement results on the printed report are calculated as followsbull The hourly measurements are the number of counts recorded during that

hour times the J-factor rounded to the nearest 01 pCiL bull The Overall Average is the number of total counts divided by the number of

hours times the J-factor then rounded to the nearest 01 pCiLbull The EPA Protocol Average is calculated the same as the Overall Average

excluding the first four hours of measurements

Note that the average of the displayed hourly measurements and the reported averages may not be the same This is due to differences in the rounding As described above the displayed hourly measurements are rounded each hour

Note The AVG and CUR display values continue to update during the entire test even if the test period exceeds the maximum storage of 90 intervals The interval storage stops updating after 90 intervals until the next memory clear

14

while each average is only rounded once The reported average is thus a more accurate measurement than averaging the displayed hourly measurements

If the EPA Protocol Average is close enough to the 40 pCiL EPA threshold that rounding is a possible issue additional radon measurements should help to determine the actual radon level

Shutting Down

1 Unplug power adapter from mains power

2 Switch off backup battery to avoid measurement interference with completed test and to prevent battery depletion

CAUTION Switch off backup battery When backup battery is on Model 1027 continues to operate

15

4 Reports

Thermal Printer Reports

Figure 4-1 shows measurement results displayed in a sample typical thermal printer report

Figure 4-1 Example Thermal Printer Report

Information to be filled in by testing professional

ldquoTrdquo (tamper) - Indicates movement occurred during this interval The unit may have been moved during the test

ldquoPrdquo (power) - Indicates power interrupt during this interval The unit may have been moved during the test

TABULAR DATA - Average radon gas concentration during each measurement interval is printed in sequential order reading in rows from left to right up to a maximum of 90 1-hour measurement intervals

Overall Avg - Long term average since last memory CLEAR

EPA Protocol Avg - Long term average less the first 4 hours of data

Measurement Graph - Each radon concentration value is graphically represented in the same order as the tabular printout Scale is automatically adjusted to show maximum value in pCil

16

To print a thermal printer report

1 Ensure Model 1027 and printer are powered up and connected (see Set Up Thermal Printer on page 3) and a minimum of three hours of data has been collected

2 Press and hold both buttons on top of Model 1027 until yellow LED turns on solid then release buttons Yellow LED flashes

3 While yellow LED is flashing press and hold PRINT button until yellow LED turns on solid not flashing

4 Release PRINT button Printer begins printing paper report

5 When yellow LED flashes once data transfer is complete

Computer Reports

PrerequisitesBefore creating or printing reports with a computerbull Communication between Model 1027 and the computer must be set up See

Set Up Hardware on page 3bull Radon Monitor software application must be installed See Set Up Software

on page 5

Set Up Report InformationIf desired before transferring data from Model 1027 to a computer configure header and footer information to be automatically added to each report This information must be entered before data is transferred

1 Launch Radon Monitor application then select Edit gt Info to open lsquoInforma-tion Setuprsquo dialog box (Figure 4-2)

Figure 4-2 Information Setup Dialog Box

Enter SN and click arrow to add to list

Mark checkbox to add info to report Info added to

report header

Test Start and End dates and times

Info added to report footer

SN of Model 1027 used in test

Test location

17

2 Mark Enable Info checkbox then enter desired information

See Table 3 Radon Monitor Report Information on page 32 for additional instructions on completing the fields

3 Click OK then proceed to Transfer Data below

Transfer Data

1 Ensure Model 1027 is powered on and connected to computer (See Using Serial Port on page 6 or Using USB to Serial Adapter on page 7)

2 Launch Radon Monitor application

3 Verify proper Com port is selected (See Set COM Port in Radon Monitor Software on page 11)

4 Optionally add report information (See Set Up Report Information on page 17)

5 Click Get Data

Message ldquoListening for data on Com Xrdquo displays at bottom of screen

6 On top of Model 1027 press and hold both buttons until yellow LED lights solid then release both buttons Yellow LED flashes

7 With yellow LED flashing press and release Print button to transmit data Message at bottom of screen displays ldquoAcquiring data on Com X please waitrdquo

8 When data transfer is complete report displays (Figure 4-3)

Figure 4-3 Report Displayed in Editing Screen

Note At least three hours of data should be accumulated before transferring data

18

bull lsquoAcquiring Datarsquo message indicates computer is able to communicate with Model 1027 via selected Com port

bull If ldquoIndex out of boundsrdquo message is displayed after pressing Print button Model 1027 does not have sufficient test data

Edit and Print ReportsThe central part of the Radon Monitor application screen is an editing window Text can be added deleted or changed in any part of the report using standard Windows keystrokes to enter or delete characters Use scroll bars to view other parts of reportbull On the Edit menu use Cut Copy and Paste to make changesbull To interpret report results see Figure 4-1 on page 16 Data between the

header and footer in the editing screen is the same as is printed on thermal printer paper

bull To print the report select File gt Print and in the dialog box click OK

Save ReportsReports can be saved in two formatsbull ASCII text format (ldquoText Filesrdquo) The suffix ldquo_trdquo is appended to the file namebull Tab-delimited format suitable for importing into a spreadsheet such as

Microsoft Excel The suffix ldquo_srdquo is appended to the file name In this format numerical values are placed in individual cells which allows the use of graphing functions and other spreadsheet tools

1 On File menu click Save As lsquoSave Asrsquo dialog box opens (Figure 4-4) By default files are saved in CRadonData subdirectory You can save files here or select a different folder

Figure 4-4 Save As Dialog Box

2 Use Save as Type drop-down list and select format type

3 Enter a File Name Use a naming scheme suitable to your purpose such as client name address date serial number or some combination The appropriate suffix is added automatically depending on the selected file type

4 Click Save

19

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

while each average is only rounded once The reported average is thus a more accurate measurement than averaging the displayed hourly measurements

If the EPA Protocol Average is close enough to the 40 pCiL EPA threshold that rounding is a possible issue additional radon measurements should help to determine the actual radon level

Shutting Down

1 Unplug power adapter from mains power

2 Switch off backup battery to avoid measurement interference with completed test and to prevent battery depletion

CAUTION Switch off backup battery When backup battery is on Model 1027 continues to operate

15

4 Reports

Thermal Printer Reports

Figure 4-1 shows measurement results displayed in a sample typical thermal printer report

Figure 4-1 Example Thermal Printer Report

Information to be filled in by testing professional

ldquoTrdquo (tamper) - Indicates movement occurred during this interval The unit may have been moved during the test

ldquoPrdquo (power) - Indicates power interrupt during this interval The unit may have been moved during the test

TABULAR DATA - Average radon gas concentration during each measurement interval is printed in sequential order reading in rows from left to right up to a maximum of 90 1-hour measurement intervals

Overall Avg - Long term average since last memory CLEAR

EPA Protocol Avg - Long term average less the first 4 hours of data

Measurement Graph - Each radon concentration value is graphically represented in the same order as the tabular printout Scale is automatically adjusted to show maximum value in pCil

16

To print a thermal printer report

1 Ensure Model 1027 and printer are powered up and connected (see Set Up Thermal Printer on page 3) and a minimum of three hours of data has been collected

2 Press and hold both buttons on top of Model 1027 until yellow LED turns on solid then release buttons Yellow LED flashes

3 While yellow LED is flashing press and hold PRINT button until yellow LED turns on solid not flashing

4 Release PRINT button Printer begins printing paper report

5 When yellow LED flashes once data transfer is complete

Computer Reports

PrerequisitesBefore creating or printing reports with a computerbull Communication between Model 1027 and the computer must be set up See

Set Up Hardware on page 3bull Radon Monitor software application must be installed See Set Up Software

on page 5

Set Up Report InformationIf desired before transferring data from Model 1027 to a computer configure header and footer information to be automatically added to each report This information must be entered before data is transferred

1 Launch Radon Monitor application then select Edit gt Info to open lsquoInforma-tion Setuprsquo dialog box (Figure 4-2)

Figure 4-2 Information Setup Dialog Box

Enter SN and click arrow to add to list

Mark checkbox to add info to report Info added to

report header

Test Start and End dates and times

Info added to report footer

SN of Model 1027 used in test

Test location

17

2 Mark Enable Info checkbox then enter desired information

See Table 3 Radon Monitor Report Information on page 32 for additional instructions on completing the fields

3 Click OK then proceed to Transfer Data below

Transfer Data

1 Ensure Model 1027 is powered on and connected to computer (See Using Serial Port on page 6 or Using USB to Serial Adapter on page 7)

2 Launch Radon Monitor application

3 Verify proper Com port is selected (See Set COM Port in Radon Monitor Software on page 11)

4 Optionally add report information (See Set Up Report Information on page 17)

5 Click Get Data

Message ldquoListening for data on Com Xrdquo displays at bottom of screen

6 On top of Model 1027 press and hold both buttons until yellow LED lights solid then release both buttons Yellow LED flashes

7 With yellow LED flashing press and release Print button to transmit data Message at bottom of screen displays ldquoAcquiring data on Com X please waitrdquo

8 When data transfer is complete report displays (Figure 4-3)

Figure 4-3 Report Displayed in Editing Screen

Note At least three hours of data should be accumulated before transferring data

18

bull lsquoAcquiring Datarsquo message indicates computer is able to communicate with Model 1027 via selected Com port

bull If ldquoIndex out of boundsrdquo message is displayed after pressing Print button Model 1027 does not have sufficient test data

Edit and Print ReportsThe central part of the Radon Monitor application screen is an editing window Text can be added deleted or changed in any part of the report using standard Windows keystrokes to enter or delete characters Use scroll bars to view other parts of reportbull On the Edit menu use Cut Copy and Paste to make changesbull To interpret report results see Figure 4-1 on page 16 Data between the

header and footer in the editing screen is the same as is printed on thermal printer paper

bull To print the report select File gt Print and in the dialog box click OK

Save ReportsReports can be saved in two formatsbull ASCII text format (ldquoText Filesrdquo) The suffix ldquo_trdquo is appended to the file namebull Tab-delimited format suitable for importing into a spreadsheet such as

Microsoft Excel The suffix ldquo_srdquo is appended to the file name In this format numerical values are placed in individual cells which allows the use of graphing functions and other spreadsheet tools

1 On File menu click Save As lsquoSave Asrsquo dialog box opens (Figure 4-4) By default files are saved in CRadonData subdirectory You can save files here or select a different folder

Figure 4-4 Save As Dialog Box

2 Use Save as Type drop-down list and select format type

3 Enter a File Name Use a naming scheme suitable to your purpose such as client name address date serial number or some combination The appropriate suffix is added automatically depending on the selected file type

4 Click Save

19

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

4 Reports

Thermal Printer Reports

Figure 4-1 shows measurement results displayed in a sample typical thermal printer report

Figure 4-1 Example Thermal Printer Report

Information to be filled in by testing professional

ldquoTrdquo (tamper) - Indicates movement occurred during this interval The unit may have been moved during the test

ldquoPrdquo (power) - Indicates power interrupt during this interval The unit may have been moved during the test

TABULAR DATA - Average radon gas concentration during each measurement interval is printed in sequential order reading in rows from left to right up to a maximum of 90 1-hour measurement intervals

Overall Avg - Long term average since last memory CLEAR

EPA Protocol Avg - Long term average less the first 4 hours of data

Measurement Graph - Each radon concentration value is graphically represented in the same order as the tabular printout Scale is automatically adjusted to show maximum value in pCil

16

To print a thermal printer report

1 Ensure Model 1027 and printer are powered up and connected (see Set Up Thermal Printer on page 3) and a minimum of three hours of data has been collected

2 Press and hold both buttons on top of Model 1027 until yellow LED turns on solid then release buttons Yellow LED flashes

3 While yellow LED is flashing press and hold PRINT button until yellow LED turns on solid not flashing

4 Release PRINT button Printer begins printing paper report

5 When yellow LED flashes once data transfer is complete

Computer Reports

PrerequisitesBefore creating or printing reports with a computerbull Communication between Model 1027 and the computer must be set up See

Set Up Hardware on page 3bull Radon Monitor software application must be installed See Set Up Software

on page 5

Set Up Report InformationIf desired before transferring data from Model 1027 to a computer configure header and footer information to be automatically added to each report This information must be entered before data is transferred

1 Launch Radon Monitor application then select Edit gt Info to open lsquoInforma-tion Setuprsquo dialog box (Figure 4-2)

Figure 4-2 Information Setup Dialog Box

Enter SN and click arrow to add to list

Mark checkbox to add info to report Info added to

report header

Test Start and End dates and times

Info added to report footer

SN of Model 1027 used in test

Test location

17

2 Mark Enable Info checkbox then enter desired information

See Table 3 Radon Monitor Report Information on page 32 for additional instructions on completing the fields

3 Click OK then proceed to Transfer Data below

Transfer Data

1 Ensure Model 1027 is powered on and connected to computer (See Using Serial Port on page 6 or Using USB to Serial Adapter on page 7)

2 Launch Radon Monitor application

3 Verify proper Com port is selected (See Set COM Port in Radon Monitor Software on page 11)

4 Optionally add report information (See Set Up Report Information on page 17)

5 Click Get Data

Message ldquoListening for data on Com Xrdquo displays at bottom of screen

6 On top of Model 1027 press and hold both buttons until yellow LED lights solid then release both buttons Yellow LED flashes

7 With yellow LED flashing press and release Print button to transmit data Message at bottom of screen displays ldquoAcquiring data on Com X please waitrdquo

8 When data transfer is complete report displays (Figure 4-3)

Figure 4-3 Report Displayed in Editing Screen

Note At least three hours of data should be accumulated before transferring data

18

bull lsquoAcquiring Datarsquo message indicates computer is able to communicate with Model 1027 via selected Com port

bull If ldquoIndex out of boundsrdquo message is displayed after pressing Print button Model 1027 does not have sufficient test data

Edit and Print ReportsThe central part of the Radon Monitor application screen is an editing window Text can be added deleted or changed in any part of the report using standard Windows keystrokes to enter or delete characters Use scroll bars to view other parts of reportbull On the Edit menu use Cut Copy and Paste to make changesbull To interpret report results see Figure 4-1 on page 16 Data between the

header and footer in the editing screen is the same as is printed on thermal printer paper

bull To print the report select File gt Print and in the dialog box click OK

Save ReportsReports can be saved in two formatsbull ASCII text format (ldquoText Filesrdquo) The suffix ldquo_trdquo is appended to the file namebull Tab-delimited format suitable for importing into a spreadsheet such as

Microsoft Excel The suffix ldquo_srdquo is appended to the file name In this format numerical values are placed in individual cells which allows the use of graphing functions and other spreadsheet tools

1 On File menu click Save As lsquoSave Asrsquo dialog box opens (Figure 4-4) By default files are saved in CRadonData subdirectory You can save files here or select a different folder

Figure 4-4 Save As Dialog Box

2 Use Save as Type drop-down list and select format type

3 Enter a File Name Use a naming scheme suitable to your purpose such as client name address date serial number or some combination The appropriate suffix is added automatically depending on the selected file type

4 Click Save

19

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

To print a thermal printer report

1 Ensure Model 1027 and printer are powered up and connected (see Set Up Thermal Printer on page 3) and a minimum of three hours of data has been collected

2 Press and hold both buttons on top of Model 1027 until yellow LED turns on solid then release buttons Yellow LED flashes

3 While yellow LED is flashing press and hold PRINT button until yellow LED turns on solid not flashing

4 Release PRINT button Printer begins printing paper report

5 When yellow LED flashes once data transfer is complete

Computer Reports

PrerequisitesBefore creating or printing reports with a computerbull Communication between Model 1027 and the computer must be set up See

Set Up Hardware on page 3bull Radon Monitor software application must be installed See Set Up Software

on page 5

Set Up Report InformationIf desired before transferring data from Model 1027 to a computer configure header and footer information to be automatically added to each report This information must be entered before data is transferred

1 Launch Radon Monitor application then select Edit gt Info to open lsquoInforma-tion Setuprsquo dialog box (Figure 4-2)

Figure 4-2 Information Setup Dialog Box

Enter SN and click arrow to add to list

Mark checkbox to add info to report Info added to

report header

Test Start and End dates and times

Info added to report footer

SN of Model 1027 used in test

Test location

17

2 Mark Enable Info checkbox then enter desired information

See Table 3 Radon Monitor Report Information on page 32 for additional instructions on completing the fields

3 Click OK then proceed to Transfer Data below

Transfer Data

1 Ensure Model 1027 is powered on and connected to computer (See Using Serial Port on page 6 or Using USB to Serial Adapter on page 7)

2 Launch Radon Monitor application

3 Verify proper Com port is selected (See Set COM Port in Radon Monitor Software on page 11)

4 Optionally add report information (See Set Up Report Information on page 17)

5 Click Get Data

Message ldquoListening for data on Com Xrdquo displays at bottom of screen

6 On top of Model 1027 press and hold both buttons until yellow LED lights solid then release both buttons Yellow LED flashes

7 With yellow LED flashing press and release Print button to transmit data Message at bottom of screen displays ldquoAcquiring data on Com X please waitrdquo

8 When data transfer is complete report displays (Figure 4-3)

Figure 4-3 Report Displayed in Editing Screen

Note At least three hours of data should be accumulated before transferring data

18

bull lsquoAcquiring Datarsquo message indicates computer is able to communicate with Model 1027 via selected Com port

bull If ldquoIndex out of boundsrdquo message is displayed after pressing Print button Model 1027 does not have sufficient test data

Edit and Print ReportsThe central part of the Radon Monitor application screen is an editing window Text can be added deleted or changed in any part of the report using standard Windows keystrokes to enter or delete characters Use scroll bars to view other parts of reportbull On the Edit menu use Cut Copy and Paste to make changesbull To interpret report results see Figure 4-1 on page 16 Data between the

header and footer in the editing screen is the same as is printed on thermal printer paper

bull To print the report select File gt Print and in the dialog box click OK

Save ReportsReports can be saved in two formatsbull ASCII text format (ldquoText Filesrdquo) The suffix ldquo_trdquo is appended to the file namebull Tab-delimited format suitable for importing into a spreadsheet such as

Microsoft Excel The suffix ldquo_srdquo is appended to the file name In this format numerical values are placed in individual cells which allows the use of graphing functions and other spreadsheet tools

1 On File menu click Save As lsquoSave Asrsquo dialog box opens (Figure 4-4) By default files are saved in CRadonData subdirectory You can save files here or select a different folder

Figure 4-4 Save As Dialog Box

2 Use Save as Type drop-down list and select format type

3 Enter a File Name Use a naming scheme suitable to your purpose such as client name address date serial number or some combination The appropriate suffix is added automatically depending on the selected file type

4 Click Save

19

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

2 Mark Enable Info checkbox then enter desired information

See Table 3 Radon Monitor Report Information on page 32 for additional instructions on completing the fields

3 Click OK then proceed to Transfer Data below

Transfer Data

1 Ensure Model 1027 is powered on and connected to computer (See Using Serial Port on page 6 or Using USB to Serial Adapter on page 7)

2 Launch Radon Monitor application

3 Verify proper Com port is selected (See Set COM Port in Radon Monitor Software on page 11)

4 Optionally add report information (See Set Up Report Information on page 17)

5 Click Get Data

Message ldquoListening for data on Com Xrdquo displays at bottom of screen

6 On top of Model 1027 press and hold both buttons until yellow LED lights solid then release both buttons Yellow LED flashes

7 With yellow LED flashing press and release Print button to transmit data Message at bottom of screen displays ldquoAcquiring data on Com X please waitrdquo

8 When data transfer is complete report displays (Figure 4-3)

Figure 4-3 Report Displayed in Editing Screen

Note At least three hours of data should be accumulated before transferring data

18

bull lsquoAcquiring Datarsquo message indicates computer is able to communicate with Model 1027 via selected Com port

bull If ldquoIndex out of boundsrdquo message is displayed after pressing Print button Model 1027 does not have sufficient test data

Edit and Print ReportsThe central part of the Radon Monitor application screen is an editing window Text can be added deleted or changed in any part of the report using standard Windows keystrokes to enter or delete characters Use scroll bars to view other parts of reportbull On the Edit menu use Cut Copy and Paste to make changesbull To interpret report results see Figure 4-1 on page 16 Data between the

header and footer in the editing screen is the same as is printed on thermal printer paper

bull To print the report select File gt Print and in the dialog box click OK

Save ReportsReports can be saved in two formatsbull ASCII text format (ldquoText Filesrdquo) The suffix ldquo_trdquo is appended to the file namebull Tab-delimited format suitable for importing into a spreadsheet such as

Microsoft Excel The suffix ldquo_srdquo is appended to the file name In this format numerical values are placed in individual cells which allows the use of graphing functions and other spreadsheet tools

1 On File menu click Save As lsquoSave Asrsquo dialog box opens (Figure 4-4) By default files are saved in CRadonData subdirectory You can save files here or select a different folder

Figure 4-4 Save As Dialog Box

2 Use Save as Type drop-down list and select format type

3 Enter a File Name Use a naming scheme suitable to your purpose such as client name address date serial number or some combination The appropriate suffix is added automatically depending on the selected file type

4 Click Save

19

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

bull lsquoAcquiring Datarsquo message indicates computer is able to communicate with Model 1027 via selected Com port

bull If ldquoIndex out of boundsrdquo message is displayed after pressing Print button Model 1027 does not have sufficient test data

Edit and Print ReportsThe central part of the Radon Monitor application screen is an editing window Text can be added deleted or changed in any part of the report using standard Windows keystrokes to enter or delete characters Use scroll bars to view other parts of reportbull On the Edit menu use Cut Copy and Paste to make changesbull To interpret report results see Figure 4-1 on page 16 Data between the

header and footer in the editing screen is the same as is printed on thermal printer paper

bull To print the report select File gt Print and in the dialog box click OK

Save ReportsReports can be saved in two formatsbull ASCII text format (ldquoText Filesrdquo) The suffix ldquo_trdquo is appended to the file namebull Tab-delimited format suitable for importing into a spreadsheet such as

Microsoft Excel The suffix ldquo_srdquo is appended to the file name In this format numerical values are placed in individual cells which allows the use of graphing functions and other spreadsheet tools

1 On File menu click Save As lsquoSave Asrsquo dialog box opens (Figure 4-4) By default files are saved in CRadonData subdirectory You can save files here or select a different folder

Figure 4-4 Save As Dialog Box

2 Use Save as Type drop-down list and select format type

3 Enter a File Name Use a naming scheme suitable to your purpose such as client name address date serial number or some combination The appropriate suffix is added automatically depending on the selected file type

4 Click Save

19

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

5 Support and Maintenance

Maintaining Hardware

Repairs

If there are problems with the device contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

InspectionInspect the device and all cables for physical damage before and after each use Do not use any cable that is damaged or has broken insulation Replace the cable immediately If any device damage mechanical or electrical degradation or measurement errors are suspected contact Sun Nuclear Corporation for repair or replacement

StorageStore the Radon Monitor in an indoor protected environment Do not store the device in the trunk of a car for extended periods Keep the device dry

CleaningClean the unit with a soft dry cloth Do not use liquid cleaners solvents or abrasives

Disposing and RecyclingThe instrument contains electrical components In some countries the disposal of electrical components is subject to special requirements When the components are no longer functional or are otherwise ready to be discarded recycle or dispose of them according to local waste management or recycling regulations

Service and CalibrationThe recommended calibration frequency for Model 1027 is one year For service or calibration the Model 1027 must be returned to Sun Nuclear Corporation See Contacting Sun Nuclear Support on page 28

WARNING Model 1027 contains high-voltage circuits Do not open the case There are no user-serviceable parts inside the device

20

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

Changing Backup Battery

To change Model 1027 backup battery

1 Pull out on one end of hinged battery compart-ment door (Figure 5-1)

2 Remove battery from connector install a new 9V alkaline battery and close battery compartment door

Figure 5-1 Changing Model 1027 9V Backup Battery

Thermal Printer Maintenance

Rechargeable Battery PackThe thermal printerrsquos battery pack (PN 750052) allows report printing without AC power The battery pack is automatically recharged when AC power is connected

Charging Battery Pack

1 Turn power off

2 Connect AC adapter to printer POWER light flashes once every second while battery is charging It takes about 10 hours to completely recharge

3 When POWER light stops flashing and turns off battery is fully charged Disconnect AC adapter

Inserting Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure See Figure 5-2 on page 22

2 Connect battery pack connector to printer connector

3 Turn battery pack so label is visible insert in printer and close battery cover

Note Always charge the battery in 5 to 40 degC (41 to 104 degF) temperature range to avoid degrading battery pack

21

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

Figure 5-2 Inserting and Removing Battery Pack

Removing Battery Pack

1 Turn printer over and slide battery cover away from battery pack enclosure

2 Pull out battery pack grasp connector with thumb and index finger and disconnect battery pack

3 Close battery cover

Efficient Printer Battery UseBattery efficiency decreases if the battery is recharged more than necessary Confirm whether POWER light is flashing and battery charge has decreased before recharging battery

When using the rechargeable battery turn off the power switch after use Leaving the power switch on will consume battery and eventually run the battery down

When using the AC adapter note that the battery gradually recharges whether the printer is on or off It takes about 15 hours to charge the battery with the power on Battery charging is temporarily disrupted while the printer is printing and resumes when printing is completed When not using the printer turn off the power switch and unplug the AC adapter

Printer DIP Switch SettingsThe thermal printer (PN 850040Z) has internal DIP switches set by the manufacturer For proper operation these switches must be set as shown (Figure 5-3) Check and if necessary set the switches as follows

22

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

Figure 5-3 DIP Switch Settings for Printer

1 Slide power switch to OFF position (0) then slide power switch to ON posi-tion (I) while pressing and holding ON LINE button

2 Release ON LINE button after list of current DIP switch settings (Figure 5-3) begins to print When list of settings is complete a prompt appears at the bottom of the printout

ldquoContinue Push On-line SWrdquoldquoWrite Push Paper feed SWrdquo

3 To leave DIP switch settings the same push FEED button

4 To change any DIP switch settings push ON LINE button The prompt ldquoDip SW-1rdquo appears on the printout below the current settings

23

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

5 Set each of the eight switches in DIP SW-1 by pressing either ON LINE for ldquoonrdquo or FEED for ldquooffrdquo As each switch is set to ON or OFF printer prints the selection When switch 8 is set printer once again prompts with ldquoContinuerdquo or ldquoWriterdquo Press ON LINE switch to ldquoContinue to SW-2rdquo

6 In same manner set DIP switches for SW-2 and SW-3

7 When SW-3 is finished press FEED to select ldquoWriterdquo Changes are written to printer memory and printer returns to ON LINE mode

Troubleshooting

Troubleshooting Model 1027

Note All eight SW-1 switches must be set to on or off before exiting Do not exit in the middle

CAUTION Never turn the printer power off while writing the new settings to memory When ldquoDip SW setting completerdquo is printed turn the power off

Problem Probable Cause Recommended ActionAverage measured value is higher or lower than expected and a change in hourly readings occurred mid-report

Count number of hourly measurements and compare with number of hours Model 1027 was deployed If number of hourly measurements is greater than number of hours deployed memory was not properly cleared before testing Previous measurements are being averaged in with data from current test

CLEAR memory and re-test See Set Up on page 12

Model 1027 has an AVERAGE value but no CURRENT value

Model 1027 has lost power recently which cleared CURRENT value However AVERAGE is maintained until it is deliberately CLEARED

Re-test

ldquoIndex out of boundsrdquo message displays after pressing PRINT

Not enough data collected Accumulate at least three hours of data before transferring to computer

Battery is dead Battery switch was left on when mains power was removed and Model 1027 continued to monitor until battery was depleted

Replace battery

Report states ldquoNO DATArdquo after a test

Model 1027 did not have power bull Re-test in location with known reliable power

bull Ensure battery is fresh battery switch is ON and POWER LED is ON

24

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

Troubleshooting Thermal Printer

Troubleshooting USB to Serial Adapter

Updating USB to Serial Adapter DriversIf the CD included with the USB to Serial adapter does not provide the correct drivers for your operating system or to check whether newer drivers are available visit the adapter manufacturerrsquos website and download the latest drivers for your operating system

For the recommended USB to Serial RS-232 Adapter (IOGEAR Model GUC232A Sun Nuclear PN 850029) go to the IOGEAR website (wwwiogearcom) and download the latest drivers using the following steps

1 Click Support link and then select DriversManuals

2 In lsquoSearch for your productrsquo box select Driver radio button and type GUC232A in text box A link to driver is displayed

Yellow LED flashing continuously

Model 1027 has failed Contact Sun Nuclear

HV OFF LED on continuously

High Voltage supply is off Model 1027 has failed

Contact Sun Nuclear

Problem Probable Cause Recommended ActionPrinted report has only a partial report

Printer was not READY when PRINT button was pressed

Re-print report

Printed report too light

Thermal printer paper is too old or exposed to sunlight

Replace thermal printer paper

Indication Probable Cause RemedyCanrsquot find manufacturerrsquos CD or drivers

Lost or discarded Download from manufacturerrsquos website

Yellow exclamation point or question mark next to USB to Serial Adapter in Device Manager

Incorrect installation Reinstall drivers per manufacturerrsquos recommendations

Warning message that Com port is in use

Conflict with another serial device

Disconnect the other serial device disable HotSync or ActiveSync reinstall USB to Serial Adapter

Installation assigns Com port to number higher than 4

Other serial devices installed

Un-install one serial device installed in Com ports 1 through 4 and reinstall USB to Serial Adapter

Radon Monitor software does not download data

Wrong Com port selected

Select correct Com port

Data not sent from Model 1027

Select Get Data on menu press AVG and CUR buttons on Model 1027 simultaneously release when yellow LED solid press PRINT button when LED is flashing

Problem Probable Cause Recommended Action

25

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

3 Click link below search box to display a list of available drivers then click Download link for your operating system

4 In lsquoFile Download windowrsquo click Save and save file to your hard drive If downloaded file is compressed (zip or rar format) use an unzip utility to extract contents Make note of where file is savedextracted

5 Disconnect and then reconnect USB end of adapter from computer lsquoFound New Hardware Wizardrsquo is displayed

6 Click Locate and install driver software (recommended) If Windows requests permission to continue click Continue Windows may search for drivers online and install them if it finds them Otherwise continue

7 If lsquoInsert the discrsquo dialog box opens click I donrsquot have the disc Show me other options

8 If Windows canrsquot find the driver software click Browse my computer for driver software (advanced)

9 When prompted for driver location click Browse and navigate to directory where you savedextracted driver files If files are in subfolders for several operating systems choose correct subfolder for your operating system

10 Click Next to install driver When driver is installed screen shows that the software for the USB to Serial Adapter was successfully installed

11 Click Close

Troubleshooting Data Download IssuesThe steps in this section are for users who have already followed the procedures in Using USB to Serial Adapter on page 7 and have 1) already connected a USB to Serial adapter 2) installed drivers for the adapter following the cable manufacturerrsquos instructions and 3) are still unable to download data from Model 1027 to the computer

Typically the inability to download data from Model 1027 is caused by the Com port number assigned to the adapter The Radon Monitor software only recognizes Com ports 1 through 4 so if the cable uses Com port 5 or higher the software will not recognize the cable Perform this procedure to change the Com port assignment to 4 or lower

1 Turn Model 1027 OFF and exit Radon Monitor software

Note Vista 64-bit drivers are not supported by Radon Monitor

Note To use this procedure you may need to be logged in to the computer as an administrator

26

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

2 Open lsquoDevice Managerrsquo and in lsquoDevice Managerrsquo window expand PORTS (For instructions see Verify Driver Installation on page 9)

3 In Ports list if using recommended IOGEAR USB to Serial Adapter look for port labeled ATEN USB to Serial Bridge (com) Look for something similar to USB Serial Port (com) if using a different USB to Serial Adapter cable

4 Verify this is correct port by disconnecting and then reconnecting USB end of cable from computer Port should disappear from Ports list and then reappear If none of ports disappear and reappear with above test computer does not recognize USB to Serial Adapter Reinstall drivers provided with adapter and then try this procedure again See Adapter Installation on page 8

5 Double-click Port to open Com Port Properties

6 Click Port Settings tab then Advanced to display Advanced Settingsrsquo

7 Click drop-down list with Com port number in it Ports that are not available are labeled ldquoin userdquo

8 Select available port 1 2 3 or 4

9 Click OK to Com port selection then close Advanced Settings window

10 In Com Port properties window click OK

11 Close all other windows opened using lsquoDevice Managerrsquo

12 Return to Set COM Port in Radon Monitor Software procedure on page 11 and select the same Com Port number you selected in Step 7 of this procedure

Removing USB to Serial Adapter DriversTo reinstall the drivers or to change to a different device it may be possible to remove the installed drivers via a software process Refer to the manufacturerrsquos instructions for details

CAUTION If ports 1 through 4 are labeled ldquoin userdquo all ports may be assigned to a connected device OR to software for a device (reserved for use when device is connected) Although it may be possible to successfully connect via a port marked ldquoin userdquo this might cause a device or software program to malfunction ndash proceed at your own risk Sun Nuclear is not responsible for any damage to your computer as a result of selecting a com port labeled ldquoin userdquo

27

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website httpsupportsunnuclearcomradon for links to product information including instructional videos and Radon FAQs Calibration and Repair services online RMA form Support Downloads and useful links

To view product information or to download product assets click the links under Radon Downloads

If you need additional assistance you may request support in two waysbull Customers without a current supportmaintenance agreement can submit a

support request using our online form or visit our FAQrsquos page on the same website httpsupportsunnuclearcomradon

bull Customers with a current supportmaintenance agreement also have the option to contact the Sun Nuclear Support team by telephone+1 321-259-6862

Support WebsiteVisit the Sun Nuclear Support website to request support via an online form

1 Open an internet browser and navigate to httpssupportsunnuclearcomradon

2 In the left panel click Contact Support

3 To open a new support case click the New Case form link enter your email address and the serial number of any Sun Nuclear instrument used at your facility then click Log in to open the Support Dashboard

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon Support website httpssupportsunnuclearcomradon

28

6 Reference

Hardware Reference

Model 1027Figure 6-1 describes the Model 1027 connectors controls and indicators

1 2

4

1011 12

3

16

17

13

1514

56

8

9

7

Connector Panel

Power supply panel

Top panel

29

No Description Function1 PRINTER PORT Port is for legacy printer (Model 020030) an accessory for early

Model 1027 radon monitors Current printer connects to DATA port

2 DATA PORT RS-232 data port provides a way to transfer information from Model 1027 to a laptop or personal computer The information transferred is identical to that sent through the printer port (See Set Up Communication on page 5)

3 BATTERY ON-OFF

Switch connects and disconnects the battery When ON the battery powers Model 1027 whenever mains power is not available When OFF the battery does not power Model 1027 when mains power is disconnected Switch should be in the OFF position when Model 1027 is not deployed for a test This is important for two reasons first battery life will be reduced and second Model 1027 will continue acquiring measurements as long as battery power is available which could inadvertently affect the results of a recent test A fresh battery provides about 20 hours of backup power if mains power fails

4 TOP PANEL-ENABLEDISABLE

Key switch enables and disables digital display and buttons on Model 1027 top panel When in DISABLE position Model 1027rsquos measurement performance is not affected Model 1027 will function effectively in either key position This feature is designed to mitigate the temptation to tamper with a test

5 DISPLAY 3-digit LED display Three decimal points display when AVG or CUR is pressed after memory is cleared

6 pCil Picocuries per liter ndash the units of radon gas concentration shown on the display

7 AVG When pressed the measured long-term average radon gas concentration in pCil is displayed on the 3-digit display This is the cumulative average of the entire period since the memory was last cleared This value is not lost if the Model 1027 loses all power

8 CUR When pressed the measured short-term radon gas concentration is displayed This is a rolling average of the most recent 12 hours This value is lost if the Model 1027 loses power

9 PRINT or CLEAR

Function as PRINT and CLEAR buttons only when yellow LED is flashing To access this mode hold both buttons down until yellow LED turns on Then release buttons and yellow LED begins to flash

10 CLEAR Yellow LED must be flashing When pressed yellow LED turns off Hold down until yellow LED turns on again then release Yellow LED and display LEDs flash once followed by a single flash of yellow LED Model 1027 memory is cleared Disturbance switch is inactive for the next 15 seconds

11 PRINT Yellow LED must be flashing When pressed Model 1027 sends a report of the data contained in memory to PRINTER and DATA ports When button is pressed yellow LED turns on When released LED turns off and data transfer begins When data transfer is complete yellow LED flashes once

30

Figure 6-1 Connectors Controls and Indicators

Thermal Printer

12 Yellow LED Function indicator Normally off When Model 1027 is powered up LED flashes twice followed by a single flash indicating startup test is complete and unit is functioning normally During monitoring yellow LED flashes each time an alpha particle is detected Flashes rapidly if Model 1027 fails during monitoring When buttons are in PRINTCLEAR mode yellow LED is flashing In this modebull When PRINT is pressed yellow LED turns on When PRINT is

released LED turns off and data transfer begins When data transfer is complete yellow LED flashes once

bull When CLEAR is pressed yellow LED turns off Hold down un-til yellow LED turns on again then release Yellow LED and display LEDs flash once followed by a single flash of yellow LED Model 1027 memory is cleared

13 LO BAT When red LED is on battery has about two hours of life remaining Power adapter must be unplugged for LO BAT test

14 POWER Green LED is on continuously when Model 1027 is powered by mains power flashes when powered by batteries only off when LO BAT is on

15 HV OFF Red LED is normally off When on High Voltage circuit is off indicating Model 1027 has failed See Thermal Printer Maintenance on page 21

16 Battery compartment

A single 9-volt alkaline battery is used for Model 1027 power backup Battery is NOT recharged by Model 1027 A fresh battery will operate Model 1027 for approximately 20 hours

17 Power connector

Power adapter should be plugged into Model 1027 BEFORE adapter is plugged into mains power

Table 2 Thermal Printer Indicators

Indicator MeansGreen POWER bull Flashing 1xsec ndash power on

bull Flashing 1x5 secndash battery low

Green ON LINE bull Flashing ndash there is data in buffer memory when switch is tog-gled to OFF LINE

Red OFF LINE bull On steady ndash Paper feed possiblebull Flashing ndash paper is not set or has run out

Green ON LINERed OFF LINE

Both flashing ndash there is an error

No Description Function

31

Software Reference

Figure 6-2 Information Setup Calendar Feature

Table 3 Radon Monitor Report Information

Parameter DescriptionEnable Info bull Mark this checkbox if you want the information to appear in

the report bull Clear this checkbox if you want none of the information to ap-

pear in the report

Monitor SNs Enter the serial number for each Model 1027 you are using and click the down arrow to place the serial number in the list bull Prior to transferring a report to your computer double-click the

serial number you want to appear in the Radon Monitor SN box

bull To remove a serial number from the list click on it and then click Delete

Header Info Enter text to appear at top of report

Start DateStart Time Select date and time test started

End DateEnd Time Select date and time test ended

Radon Monitor SN In SN list double-click serial number of Model 1027 used in test to select it

Location Enter location of Model 1027 during the test

Footer Info Enter text to appear at bottom of report

Date boxes (Figure 6-2) bull Use drop down arrow to open a calendar then scroll to de-sired month and double-click desired date Selected date ap-pears in Date box

bull Alternately type date directly in box or highlight month day or year and increment or decrement value using updown ar-row keys

Time boxes bull Type in times desired or bull Highlight hours minutes or seconds and click arrows to incre-

ment or decrement selected value

32

Radon Reference

The US Environmental Protection Agency (EPA) maintains a comprehensive website on radon at httpswwwepagovradon where you can find EPA documents brochures and publications relating to radon

Below are descriptions of three EPA publications on radon listed on the EPArsquos publications website httpswwwepagovradonpublications-about-radonbull A Citizens Guide to Radon The Guide to Protecting Yourself and Your Family

from RadonThis guidance offers strategies for testing your home for radon and discussions of what steps to take after you have tested as well as discussions about the risk of radon and radon myths

bull Consumers Guide to Radon Reduction How to Fix Your HomeThis booklet is for people who have tested their home for radon and confirmed that they have elevated radon levels This booklet can help with selecting a qualified contractor to reduce the radon levels in the home determining an appropriate radon reduction method and maintaining a radon reduction system

bull Home Buyers and Sellers Guide to Radon This booklet is intended for anyone who is buying or selling a home real estate and relocation professionals home inspectors and others

33

No Description Function1 PRINTER PORT Port is for legacy printer (Model 020030) an accessory for early

Model 1027 radon monitors Current printer connects to DATA port

2 DATA PORT RS-232 data port provides a way to transfer information from Model 1027 to a laptop or personal computer The information transferred is identical to that sent through the printer port (See Set Up Communication on page 5)

3 BATTERY ON-OFF

Switch connects and disconnects the battery When ON the battery powers Model 1027 whenever mains power is not available When OFF the battery does not power Model 1027 when mains power is disconnected Switch should be in the OFF position when Model 1027 is not deployed for a test This is important for two reasons first battery life will be reduced and second Model 1027 will continue acquiring measurements as long as battery power is available which could inadvertently affect the results of a recent test A fresh battery provides about 20 hours of backup power if mains power fails

4 TOP PANEL-ENABLEDISABLE

Key switch enables and disables digital display and buttons on Model 1027 top panel When in DISABLE position Model 1027rsquos measurement performance is not affected Model 1027 will function effectively in either key position This feature is designed to mitigate the temptation to tamper with a test

5 DISPLAY 3-digit LED display Three decimal points display when AVG or CUR is pressed after memory is cleared

6 pCil Picocuries per liter ndash the units of radon gas concentration shown on the display

7 AVG When pressed the measured long-term average radon gas concentration in pCil is displayed on the 3-digit display This is the cumulative average of the entire period since the memory was last cleared This value is not lost if the Model 1027 loses all power

8 CUR When pressed the measured short-term radon gas concentration is displayed This is a rolling average of the most recent 12 hours This value is lost if the Model 1027 loses power

9 PRINT or CLEAR

Function as PRINT and CLEAR buttons only when yellow LED is flashing To access this mode hold both buttons down until yellow LED turns on Then release buttons and yellow LED begins to flash

10 CLEAR Yellow LED must be flashing When pressed yellow LED turns off Hold down until yellow LED turns on again then release Yellow LED and display LEDs flash once followed by a single flash of yellow LED Model 1027 memory is cleared Disturbance switch is inactive for the next 15 seconds

11 PRINT Yellow LED must be flashing When pressed Model 1027 sends a report of the data contained in memory to PRINTER and DATA ports When button is pressed yellow LED turns on When released LED turns off and data transfer begins When data transfer is complete yellow LED flashes once

30

Figure 6-1 Connectors Controls and Indicators

Thermal Printer

12 Yellow LED Function indicator Normally off When Model 1027 is powered up LED flashes twice followed by a single flash indicating startup test is complete and unit is functioning normally During monitoring yellow LED flashes each time an alpha particle is detected Flashes rapidly if Model 1027 fails during monitoring When buttons are in PRINTCLEAR mode yellow LED is flashing In this modebull When PRINT is pressed yellow LED turns on When PRINT is

released LED turns off and data transfer begins When data transfer is complete yellow LED flashes once

bull When CLEAR is pressed yellow LED turns off Hold down un-til yellow LED turns on again then release Yellow LED and display LEDs flash once followed by a single flash of yellow LED Model 1027 memory is cleared

13 LO BAT When red LED is on battery has about two hours of life remaining Power adapter must be unplugged for LO BAT test

14 POWER Green LED is on continuously when Model 1027 is powered by mains power flashes when powered by batteries only off when LO BAT is on

15 HV OFF Red LED is normally off When on High Voltage circuit is off indicating Model 1027 has failed See Thermal Printer Maintenance on page 21

16 Battery compartment

A single 9-volt alkaline battery is used for Model 1027 power backup Battery is NOT recharged by Model 1027 A fresh battery will operate Model 1027 for approximately 20 hours

17 Power connector

Power adapter should be plugged into Model 1027 BEFORE adapter is plugged into mains power

Table 2 Thermal Printer Indicators

Indicator MeansGreen POWER bull Flashing 1xsec ndash power on

bull Flashing 1x5 secndash battery low

Green ON LINE bull Flashing ndash there is data in buffer memory when switch is tog-gled to OFF LINE

Red OFF LINE bull On steady ndash Paper feed possiblebull Flashing ndash paper is not set or has run out

Green ON LINERed OFF LINE

Both flashing ndash there is an error

No Description Function

31

Software Reference

Figure 6-2 Information Setup Calendar Feature

Table 3 Radon Monitor Report Information

Parameter DescriptionEnable Info bull Mark this checkbox if you want the information to appear in

the report bull Clear this checkbox if you want none of the information to ap-

pear in the report

Monitor SNs Enter the serial number for each Model 1027 you are using and click the down arrow to place the serial number in the list bull Prior to transferring a report to your computer double-click the

serial number you want to appear in the Radon Monitor SN box

bull To remove a serial number from the list click on it and then click Delete

Header Info Enter text to appear at top of report

Start DateStart Time Select date and time test started

End DateEnd Time Select date and time test ended

Radon Monitor SN In SN list double-click serial number of Model 1027 used in test to select it

Location Enter location of Model 1027 during the test

Footer Info Enter text to appear at bottom of report

Date boxes (Figure 6-2) bull Use drop down arrow to open a calendar then scroll to de-sired month and double-click desired date Selected date ap-pears in Date box

bull Alternately type date directly in box or highlight month day or year and increment or decrement value using updown ar-row keys

Time boxes bull Type in times desired or bull Highlight hours minutes or seconds and click arrows to incre-

ment or decrement selected value

32

Radon Reference

The US Environmental Protection Agency (EPA) maintains a comprehensive website on radon at httpswwwepagovradon where you can find EPA documents brochures and publications relating to radon

Below are descriptions of three EPA publications on radon listed on the EPArsquos publications website httpswwwepagovradonpublications-about-radonbull A Citizens Guide to Radon The Guide to Protecting Yourself and Your Family

from RadonThis guidance offers strategies for testing your home for radon and discussions of what steps to take after you have tested as well as discussions about the risk of radon and radon myths

bull Consumers Guide to Radon Reduction How to Fix Your HomeThis booklet is for people who have tested their home for radon and confirmed that they have elevated radon levels This booklet can help with selecting a qualified contractor to reduce the radon levels in the home determining an appropriate radon reduction method and maintaining a radon reduction system

bull Home Buyers and Sellers Guide to Radon This booklet is intended for anyone who is buying or selling a home real estate and relocation professionals home inspectors and others

33

Figure 6-1 Connectors Controls and Indicators

Thermal Printer

12 Yellow LED Function indicator Normally off When Model 1027 is powered up LED flashes twice followed by a single flash indicating startup test is complete and unit is functioning normally During monitoring yellow LED flashes each time an alpha particle is detected Flashes rapidly if Model 1027 fails during monitoring When buttons are in PRINTCLEAR mode yellow LED is flashing In this modebull When PRINT is pressed yellow LED turns on When PRINT is

released LED turns off and data transfer begins When data transfer is complete yellow LED flashes once

bull When CLEAR is pressed yellow LED turns off Hold down un-til yellow LED turns on again then release Yellow LED and display LEDs flash once followed by a single flash of yellow LED Model 1027 memory is cleared

13 LO BAT When red LED is on battery has about two hours of life remaining Power adapter must be unplugged for LO BAT test

14 POWER Green LED is on continuously when Model 1027 is powered by mains power flashes when powered by batteries only off when LO BAT is on

15 HV OFF Red LED is normally off When on High Voltage circuit is off indicating Model 1027 has failed See Thermal Printer Maintenance on page 21

16 Battery compartment

A single 9-volt alkaline battery is used for Model 1027 power backup Battery is NOT recharged by Model 1027 A fresh battery will operate Model 1027 for approximately 20 hours

17 Power connector

Power adapter should be plugged into Model 1027 BEFORE adapter is plugged into mains power

Table 2 Thermal Printer Indicators

Indicator MeansGreen POWER bull Flashing 1xsec ndash power on

bull Flashing 1x5 secndash battery low

Green ON LINE bull Flashing ndash there is data in buffer memory when switch is tog-gled to OFF LINE

Red OFF LINE bull On steady ndash Paper feed possiblebull Flashing ndash paper is not set or has run out

Green ON LINERed OFF LINE

Both flashing ndash there is an error

No Description Function

31

Software Reference

Figure 6-2 Information Setup Calendar Feature

Table 3 Radon Monitor Report Information

Parameter DescriptionEnable Info bull Mark this checkbox if you want the information to appear in

the report bull Clear this checkbox if you want none of the information to ap-

pear in the report

Monitor SNs Enter the serial number for each Model 1027 you are using and click the down arrow to place the serial number in the list bull Prior to transferring a report to your computer double-click the

serial number you want to appear in the Radon Monitor SN box

bull To remove a serial number from the list click on it and then click Delete

Header Info Enter text to appear at top of report

Start DateStart Time Select date and time test started

End DateEnd Time Select date and time test ended

Radon Monitor SN In SN list double-click serial number of Model 1027 used in test to select it

Location Enter location of Model 1027 during the test

Footer Info Enter text to appear at bottom of report

Date boxes (Figure 6-2) bull Use drop down arrow to open a calendar then scroll to de-sired month and double-click desired date Selected date ap-pears in Date box

bull Alternately type date directly in box or highlight month day or year and increment or decrement value using updown ar-row keys

Time boxes bull Type in times desired or bull Highlight hours minutes or seconds and click arrows to incre-

ment or decrement selected value

32

Radon Reference

The US Environmental Protection Agency (EPA) maintains a comprehensive website on radon at httpswwwepagovradon where you can find EPA documents brochures and publications relating to radon

Below are descriptions of three EPA publications on radon listed on the EPArsquos publications website httpswwwepagovradonpublications-about-radonbull A Citizens Guide to Radon The Guide to Protecting Yourself and Your Family

from RadonThis guidance offers strategies for testing your home for radon and discussions of what steps to take after you have tested as well as discussions about the risk of radon and radon myths

bull Consumers Guide to Radon Reduction How to Fix Your HomeThis booklet is for people who have tested their home for radon and confirmed that they have elevated radon levels This booklet can help with selecting a qualified contractor to reduce the radon levels in the home determining an appropriate radon reduction method and maintaining a radon reduction system

bull Home Buyers and Sellers Guide to Radon This booklet is intended for anyone who is buying or selling a home real estate and relocation professionals home inspectors and others

33

Software Reference

Figure 6-2 Information Setup Calendar Feature

Table 3 Radon Monitor Report Information

Parameter DescriptionEnable Info bull Mark this checkbox if you want the information to appear in

the report bull Clear this checkbox if you want none of the information to ap-

pear in the report

Monitor SNs Enter the serial number for each Model 1027 you are using and click the down arrow to place the serial number in the list bull Prior to transferring a report to your computer double-click the

serial number you want to appear in the Radon Monitor SN box

bull To remove a serial number from the list click on it and then click Delete

Header Info Enter text to appear at top of report

Start DateStart Time Select date and time test started

End DateEnd Time Select date and time test ended

Radon Monitor SN In SN list double-click serial number of Model 1027 used in test to select it

Location Enter location of Model 1027 during the test

Footer Info Enter text to appear at bottom of report

Date boxes (Figure 6-2) bull Use drop down arrow to open a calendar then scroll to de-sired month and double-click desired date Selected date ap-pears in Date box

bull Alternately type date directly in box or highlight month day or year and increment or decrement value using updown ar-row keys

Time boxes bull Type in times desired or bull Highlight hours minutes or seconds and click arrows to incre-

ment or decrement selected value

32

Radon Reference

The US Environmental Protection Agency (EPA) maintains a comprehensive website on radon at httpswwwepagovradon where you can find EPA documents brochures and publications relating to radon

Below are descriptions of three EPA publications on radon listed on the EPArsquos publications website httpswwwepagovradonpublications-about-radonbull A Citizens Guide to Radon The Guide to Protecting Yourself and Your Family

from RadonThis guidance offers strategies for testing your home for radon and discussions of what steps to take after you have tested as well as discussions about the risk of radon and radon myths

bull Consumers Guide to Radon Reduction How to Fix Your HomeThis booklet is for people who have tested their home for radon and confirmed that they have elevated radon levels This booklet can help with selecting a qualified contractor to reduce the radon levels in the home determining an appropriate radon reduction method and maintaining a radon reduction system

bull Home Buyers and Sellers Guide to Radon This booklet is intended for anyone who is buying or selling a home real estate and relocation professionals home inspectors and others

33

Radon Reference

The US Environmental Protection Agency (EPA) maintains a comprehensive website on radon at httpswwwepagovradon where you can find EPA documents brochures and publications relating to radon

Below are descriptions of three EPA publications on radon listed on the EPArsquos publications website httpswwwepagovradonpublications-about-radonbull A Citizens Guide to Radon The Guide to Protecting Yourself and Your Family

from RadonThis guidance offers strategies for testing your home for radon and discussions of what steps to take after you have tested as well as discussions about the risk of radon and radon myths

bull Consumers Guide to Radon Reduction How to Fix Your HomeThis booklet is for people who have tested their home for radon and confirmed that they have elevated radon levels This booklet can help with selecting a qualified contractor to reduce the radon levels in the home determining an appropriate radon reduction method and maintaining a radon reduction system

bull Home Buyers and Sellers Guide to Radon This booklet is intended for anyone who is buying or selling a home real estate and relocation professionals home inspectors and others

33

7 Specifications

Recommended System Requirements

Model 1027 Specifications

Characteristic DetailsOperating System Windows 10 Windows 81 or Windows 7

Computer Minimumbull Processor x486bull Total RAM 32 MBbull Hard disk space 5 MBbull USB port one bull Display resolution 1024 x 768bull Color depth 32-bit

Description ValuePower Supply Converter 120 VAC to 12 VDC 200 mA 60 Hz

Measurement Range () 01 to 999 pCil or 1 becquerel per cubic meter (Bqm3) to 9999 kilo becquerels per cubic meter (kBqm3)

Accuracy plusmn25 or 1 pCil whichever is greater after 24 hours

Disturbance Sensor Inertial switch

Data Port RS-232 9-pin D-connector allows printer data to be sent to PC

Detector Diffused-junction photodiode

Measurement Interval 1 hour (4 8 or 24-hour intervals available by special order)

Sensitivity (counts per hourpCil)

25

Display 3-digit display LED

Battery Backup One 9V alkaline battery supplies approximately 20 hours of operation LED indicates low battery

Weight (kg lbs) 091 (20)

Dimensions (mm in) 203 x 119 x 635 (8 x 47 x 25)

Operating Environment bull 7 to 35 degC (45 to 95 degF)bull 20 to 80 relative humidity non-condensing

Storage Environment bull ndash30 to 50 degC ndash22 to 122 degF ()bull 10 to 90 relative humidity non-condensing

Regulatory Evaluation bull National Radon Safety Board (NRSB) Device code 31807 Group Code CR

bull National Environmental Health Association National Radon Proficiency Program (NEHA-NRPP) Device Code 223 Group Code 4

34

Appendix A Regulatory Supplement

Sun Nuclear Corporation Symbols

The following symbols are used in this guide and in Sun Nuclear Corporationrsquos product labels

WARNING This symbol indicates a risk of electric shock

WARNING This symbol indicates a hazard that could result in major injury or equipment damage

CAUTION This symbol indicates a potential hazard that could result in a minor injury or equipment damage

CAUTION No activated mobile phone

Important or supporting information

Manufacturerrsquos Identification (name and address)

Date of Manufacture

Serial Number

Catalog Number

Consult instructions for use This equipment must be used in accordance with the instructions in this manual Read all instructions and safety labels before use

35

Operator Responsibility

This guide is intended for an operator who is experienced with the use of radon detection devices The operator of the device bears the full responsibility for validating measurement results The device and its accessories must not be used for any other purpose than described in this guide Violation will result in loss of warranty

Reporting Health or Safety Related Issues or Concerns

Should the need arise to report any safety or health related issues or concerns regarding the use of Sun Nuclear products contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

Modifications to Equipment

Any changes or modifications to the instrument that are not expressly approved by Sun Nuclear Corporation could void your warranty

Interaction with Other Electrical Equipment

The instrument can only be connected to external computer equipment that is compliant with IEC 60950-1 Safety of Information Technology Equipment

Do not throw in trash dispose of in an environmentally friendly way

36

Sun Nuclear Corporation 3275 Suntree Boulevard Melbourne FL 32940 USA

+1 321 259 6862 sunnuclearcom

• Title
• Preface
• • Description
  • Health and Safety Instructions
  • • Contents
    • 1 Introduction
    • • Parts
      • • Options and Accessories
        • • 2 Setup
          • • Unpack
            • Set Up Hardware
            • • Set Up Thermal Printer
              • • Set Up Software
                • • Prerequisites
                  • Install Software
                  • • Set Up Communication
                    • • Using Serial Port
                      • Using USB to Serial Adapter
                      • • 3 Operation
                        • • Set Up
                          • Clear Memory
                          • Conduct Test
                          • Display Results
                          • • Delayed Results
                            • • Interpreting Results
                              • Shutting Down
                              • • 4 Reports
                                • • Thermal Printer Reports
                                  • Computer Reports
                                  • • Prerequisites
                                    • Set Up Report Information
                                    • Transfer Data
                                    • Edit and Print Reports
                                    • Save Reports
                                    • • 5 Support and Maintenance
                                      • • Maintaining Hardware
                                        • • Repairs
                                          • Inspection
                                          • Storage
                                          • Cleaning
                                          • Disposing and Recycling
                                          • Service and Calibration
                                          • Changing Backup Battery
                                          • • Thermal Printer Maintenance
                                            • • Rechargeable Battery Pack
                                              • Efficient Printer Battery Use
                                              • Printer DIP Switch Settings
                                              • • Troubleshooting
                                                • • Troubleshooting Model 1027
                                                  • Troubleshooting Thermal Printer
                                                  • Troubleshooting USB to Serial Adapter
                                                  • • Contacting Sun Nuclear Support
                                                    • • Support Website
                                                      • • Warranty
                                                        • • 6 Reference
                                                          • • Hardware Reference
                                                            • • Model 1027
                                                              • Thermal Printer
                                                              • • Software Reference
                                                                • Radon Reference
                                                                • • 7 Specifications
                                                                  • • Recommended System Requirements
                                                                    • Model 1027 Specifications
                                                                    • • Appendix A Regulatory Supplement
                                                                      • • Sun Nuclear Corporation Symbols
                                                                        • Operator Responsibility
                                                                        • Reporting Health or Safety Related Issues or Concerns
                                                                        • Modifications to Equipment
                                                                        • Interaction with Other Electrical Equipment

                                                                        • ltlt ASCII85EncodePages false AllowTransparency false AutoPositionEPSFiles true AutoRotatePages None Binding Left CalGrayProfile (Dot Gain 20) CalRGBProfile (sRGB IEC61966-21) CalCMYKProfile (US Web Coated 050SWOP051 v2) sRGBProfile (sRGB IEC61966-21) CannotEmbedFontPolicy Error CompatibilityLevel 14 CompressObjects Tags CompressPages true ConvertImagesToIndexed true PassThroughJPEGImages true CreateJobTicket false DefaultRenderingIntent Default DetectBlends true DetectCurves 00000 ColorConversionStrategy CMYK DoThumbnails false EmbedAllFonts true EmbedOpenType false ParseICCProfilesInComments true EmbedJobOptions true DSCReportingLevel 0 EmitDSCWarnings false EndPage -1 ImageMemory 1048576 LockDistillerParams false MaxSubsetPct 100 Optimize true OPM 1 ParseDSCComments true ParseDSCCommentsForDocInfo true PreserveCopyPage true PreserveDICMYKValues true PreserveEPSInfo true PreserveFlatness true PreserveHalftoneInfo false PreserveOPIComments true PreserveOverprintSettings true StartPage 1 SubsetFonts true TransferFunctionInfo Apply UCRandBGInfo Preserve UsePrologue false ColorSettingsFile () AlwaysEmbed [ true ] NeverEmbed [ true ] AntiAliasColorImages false CropColorImages true ColorImageMinResolution 300 ColorImageMinResolutionPolicy OK DownsampleColorImages true ColorImageDownsampleType Bicubic ColorImageResolution 300 ColorImageDepth -1 ColorImageMinDownsampleDepth 1 ColorImageDownsampleThreshold 150000 EncodeColorImages true ColorImageFilter DCTEncode AutoFilterColorImages true ColorImageAutoFilterStrategy JPEG ColorACSImageDict ltlt QFactor 015 HSamples [1 1 1 1] VSamples [1 1 1 1] gtgt ColorImageDict ltlt QFactor 015 HSamples [1 1 1 1] VSamples [1 1 1 1] gtgt JPEG2000ColorACSImageDict ltlt TileWidth 256 TileHeight 256 Quality 30 gtgt JPEG2000ColorImageDict ltlt TileWidth 256 TileHeight 256 Quality 30 gtgt AntiAliasGrayImages false CropGrayImages true GrayImageMinResolution 300 GrayImageMinResolutionPolicy OK DownsampleGrayImages true GrayImageDownsampleType Bicubic GrayImageResolution 300 GrayImageDepth -1 GrayImageMinDownsampleDepth 2 GrayImageDownsampleThreshold 150000 EncodeGrayImages true GrayImageFilter DCTEncode AutoFilterGrayImages true GrayImageAutoFilterStrategy JPEG GrayACSImageDict ltlt QFactor 015 HSamples [1 1 1 1] VSamples [1 1 1 1] gtgt GrayImageDict ltlt QFactor 015 HSamples [1 1 1 1] VSamples [1 1 1 1] gtgt JPEG2000GrayACSImageDict ltlt TileWidth 256 TileHeight 256 Quality 30 gtgt JPEG2000GrayImageDict ltlt TileWidth 256 TileHeight 256 Quality 30 gtgt AntiAliasMonoImages false CropMonoImages true MonoImageMinResolution 1200 MonoImageMinResolutionPolicy OK DownsampleMonoImages true MonoImageDownsampleType Bicubic MonoImageResolution 1200 MonoImageDepth -1 MonoImageDownsampleThreshold 150000 EncodeMonoImages true MonoImageFilter CCITTFaxEncode MonoImageDict ltlt K -1 gtgt AllowPSXObjects false CheckCompliance [ None ] PDFX1aCheck false PDFX3Check false PDFXCompliantPDFOnly false PDFXNoTrimBoxError true PDFXTrimBoxToMediaBoxOffset [ 000000 000000 000000 000000 ] PDFXSetBleedBoxToMediaBox true PDFXBleedBoxToTrimBoxOffset [ 000000 000000 000000 000000 ] PDFXOutputIntentProfile () PDFXOutputConditionIdentifier () PDFXOutputCondition () PDFXRegistryName () PDFXTrapped False CreateJDFFile false Description ltlt ARA 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 BGR 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 CHS ltFEFF4f7f75288fd94e9b8bbe5b9a521b5efa7684002000410064006f006200650020005000440046002065876863900275284e8e9ad88d2891cf76845370524d53705237300260a853ef4ee54f7f75280020004100630072006f0062006100740020548c002000410064006f00620065002000520065006100640065007200200035002e003000204ee553ca66f49ad87248672c676562535f00521b5efa768400200050004400460020658768633002gt CHT ltFEFF4f7f752890194e9b8a2d7f6e5efa7acb7684002000410064006f006200650020005000440046002065874ef69069752865bc9ad854c18cea76845370524d5370523786557406300260a853ef4ee54f7f75280020004100630072006f0062006100740020548c002000410064006f00620065002000520065006100640065007200200035002e003000204ee553ca66f49ad87248672c4f86958b555f5df25efa7acb76840020005000440046002065874ef63002gt CZE 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 DAN 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 DEU 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 ESP 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 ETI 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 FRA 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 GRE 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 HEB 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 HRV (Za stvaranje Adobe PDF dokumenata najpogodnijih za visokokvalitetni ispis prije tiskanja koristite ove postavke Stvoreni PDF dokumenti mogu se otvoriti Acrobat i Adobe Reader 50 i kasnijim verzijama) HUN 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 ITA 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 JPN ltFEFF9ad854c18cea306a30d730ea30d730ec30b951fa529b7528002000410064006f0062006500200050004400460020658766f8306e4f5c6210306b4f7f75283057307e305930023053306e8a2d5b9a30674f5c62103055308c305f0020005000440046002030d530a130a430eb306f3001004100630072006f0062006100740020304a30883073002000410064006f00620065002000520065006100640065007200200035002e003000204ee5964d3067958b304f30533068304c3067304d307e305930023053306e8a2d5b9a306b306f30d530a930f330c8306e57cb30818fbc307f304c5fc59808306730593002gt KOR ltFEFFc7740020c124c815c7440020c0acc6a9d558c5ec0020ace0d488c9c80020c2dcd5d80020c778c1c4c5d00020ac00c7a50020c801d569d55c002000410064006f0062006500200050004400460020bb38c11cb97c0020c791c131d569b2c8b2e4002e0020c774b807ac8c0020c791c131b41c00200050004400460020bb38c11cb2940020004100630072006f0062006100740020bc0f002000410064006f00620065002000520065006100640065007200200035002e00300020c774c0c1c5d0c11c0020c5f40020c2180020c788c2b5b2c8b2e4002egt LTH 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 LVI 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 NLD (Gebruik deze instellingen om Adobe PDF-documenten te maken die zijn geoptimaliseerd voor prepress-afdrukken van hoge kwaliteit De gemaakte PDF-documenten kunnen worden geopend met Acrobat en Adobe Reader 50 en hoger) NOR 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 POL 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 PTB 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 RUM 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 RUS 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 SKY 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 SLV 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 SUO 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 SVE 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 TUR ltFEFF005900fc006b00730065006b0020006b0061006c006900740065006c0069002000f6006e002000790061007a006401310072006d00610020006200610073006b013100730131006e006100200065006e0020006900790069002000750079006100620069006c006500630065006b002000410064006f006200650020005000440046002000620065006c00670065006c0065007200690020006f006c0075015f007400750072006d0061006b0020006900e70069006e00200062007500200061007900610072006c0061007201310020006b0075006c006c0061006e0131006e002e00200020004f006c0075015f0074007500720075006c0061006e0020005000440046002000620065006c00670065006c0065007200690020004100630072006f006200610074002000760065002000410064006f00620065002000520065006100640065007200200035002e003000200076006500200073006f006e0072006100730131006e00640061006b00690020007300fc007200fc006d006c00650072006c00650020006100e70131006c006100620069006c00690072002egt UKR 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 ENU (Use these settings to create Adobe PDF documents best suited for high-quality prepress printing Created PDF documents can be opened with Acrobat and Adobe Reader 50 and later) gtgt Namespace [ (Adobe) (Common) (10) ] OtherNamespaces [ ltlt AsReaderSpreads false CropImagesToFrames true ErrorControl WarnAndContinue FlattenerIgnoreSpreadOverrides false IncludeGuidesGrids false IncludeNonPrinting false IncludeSlug false Namespace [ (Adobe) (InDesign) (40) ] OmitPlacedBitmaps false OmitPlacedEPS false OmitPlacedPDF false SimulateOverprint Legacy gtgt ltlt AddBleedMarks false AddColorBars false AddCropMarks false AddPageInfo false AddRegMarks false ConvertColors ConvertToCMYK DestinationProfileName () DestinationProfileSelector DocumentCMYK Downsample16BitImages true FlattenerPreset ltlt PresetSelector MediumResolution gtgt FormElements false GenerateStructure false IncludeBookmarks false IncludeHyperlinks false IncludeInteractive false IncludeLayers false IncludeProfiles false MultimediaHandling UseObjectSettings Namespace [ (Adobe) (CreativeSuite) (20) ] PDFXOutputIntentProfileSelector DocumentCMYK PreserveEditing true UntaggedCMYKHandling LeaveUntagged UntaggedRGBHandling UseDocumentProfile UseDocumentBleed false gtgt ]gtgt setdistillerparamsltlt HWResolution [2400 2400] PageSize [612000 792000]gtgt setpagedevice

Appendix A Regulatory Supplement

Sun Nuclear Corporation Symbols

The following symbols are used in this guide and in Sun Nuclear Corporationrsquos product labels

WARNING This symbol indicates a risk of electric shock

WARNING This symbol indicates a hazard that could result in major injury or equipment damage

CAUTION This symbol indicates a potential hazard that could result in a minor injury or equipment damage

CAUTION No activated mobile phone

Important or supporting information

Manufacturerrsquos Identification (name and address)

Date of Manufacture

Serial Number

Catalog Number

Consult instructions for use This equipment must be used in accordance with the instructions in this manual Read all instructions and safety labels before use

35

Operator Responsibility

This guide is intended for an operator who is experienced with the use of radon detection devices The operator of the device bears the full responsibility for validating measurement results The device and its accessories must not be used for any other purpose than described in this guide Violation will result in loss of warranty

Reporting Health or Safety Related Issues or Concerns

Should the need arise to report any safety or health related issues or concerns regarding the use of Sun Nuclear products contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

Modifications to Equipment

Any changes or modifications to the instrument that are not expressly approved by Sun Nuclear Corporation could void your warranty

Interaction with Other Electrical Equipment

The instrument can only be connected to external computer equipment that is compliant with IEC 60950-1 Safety of Information Technology Equipment

Do not throw in trash dispose of in an environmentally friendly way

36

Sun Nuclear Corporation 3275 Suntree Boulevard Melbourne FL 32940 USA

+1 321 259 6862 sunnuclearcom

• Title
• Preface
• • Description
  • Health and Safety Instructions
  • • Contents
    • 1 Introduction
    • • Parts
      • • Options and Accessories
        • • 2 Setup
          • • Unpack
            • Set Up Hardware
            • • Set Up Thermal Printer
              • • Set Up Software
                • • Prerequisites
                  • Install Software
                  • • Set Up Communication
                    • • Using Serial Port
                      • Using USB to Serial Adapter
                      • • 3 Operation
                        • • Set Up
                          • Clear Memory
                          • Conduct Test
                          • Display Results
                          • • Delayed Results
                            • • Interpreting Results
                              • Shutting Down
                              • • 4 Reports
                                • • Thermal Printer Reports
                                  • Computer Reports
                                  • • Prerequisites
                                    • Set Up Report Information
                                    • Transfer Data
                                    • Edit and Print Reports
                                    • Save Reports
                                    • • 5 Support and Maintenance
                                      • • Maintaining Hardware
                                        • • Repairs
                                          • Inspection
                                          • Storage
                                          • Cleaning
                                          • Disposing and Recycling
                                          • Service and Calibration
                                          • Changing Backup Battery
                                          • • Thermal Printer Maintenance
                                            • • Rechargeable Battery Pack
                                              • Efficient Printer Battery Use
                                              • Printer DIP Switch Settings
                                              • • Troubleshooting
                                                • • Troubleshooting Model 1027
                                                  • Troubleshooting Thermal Printer
                                                  • Troubleshooting USB to Serial Adapter
                                                  • • Contacting Sun Nuclear Support
                                                    • • Support Website
                                                      • • Warranty
                                                        • • 6 Reference
                                                          • • Hardware Reference
                                                            • • Model 1027
                                                              • Thermal Printer
                                                              • • Software Reference
                                                                • Radon Reference
                                                                • • 7 Specifications
                                                                  • • Recommended System Requirements
                                                                    • Model 1027 Specifications
                                                                    • • Appendix A Regulatory Supplement
                                                                      • • Sun Nuclear Corporation Symbols
                                                                        • Operator Responsibility
                                                                        • Reporting Health or Safety Related Issues or Concerns
                                                                        • Modifications to Equipment
                                                                        • Interaction with Other Electrical Equipment

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PreserveHalftoneInfo false PreserveOPIComments true PreserveOverprintSettings true StartPage 1 SubsetFonts true TransferFunctionInfo Apply UCRandBGInfo Preserve UsePrologue false ColorSettingsFile () AlwaysEmbed [ true ] NeverEmbed [ true ] AntiAliasColorImages false CropColorImages true ColorImageMinResolution 300 ColorImageMinResolutionPolicy OK DownsampleColorImages true ColorImageDownsampleType Bicubic ColorImageResolution 300 ColorImageDepth -1 ColorImageMinDownsampleDepth 1 ColorImageDownsampleThreshold 150000 EncodeColorImages true ColorImageFilter DCTEncode AutoFilterColorImages true ColorImageAutoFilterStrategy JPEG ColorACSImageDict ltlt QFactor 015 HSamples [1 1 1 1] VSamples [1 1 1 1] gtgt ColorImageDict ltlt QFactor 015 HSamples [1 1 1 1] VSamples [1 1 1 1] gtgt JPEG2000ColorACSImageDict ltlt TileWidth 256 TileHeight 256 Quality 30 gtgt JPEG2000ColorImageDict ltlt TileWidth 256 TileHeight 256 Quality 30 gtgt AntiAliasGrayImages false CropGrayImages true GrayImageMinResolution 300 GrayImageMinResolutionPolicy OK DownsampleGrayImages true GrayImageDownsampleType Bicubic GrayImageResolution 300 GrayImageDepth -1 GrayImageMinDownsampleDepth 2 GrayImageDownsampleThreshold 150000 EncodeGrayImages true GrayImageFilter DCTEncode AutoFilterGrayImages true GrayImageAutoFilterStrategy JPEG GrayACSImageDict ltlt QFactor 015 HSamples [1 1 1 1] VSamples [1 1 1 1] gtgt GrayImageDict ltlt QFactor 015 HSamples [1 1 1 1] VSamples [1 1 1 1] gtgt JPEG2000GrayACSImageDict ltlt TileWidth 256 TileHeight 256 Quality 30 gtgt JPEG2000GrayImageDict ltlt TileWidth 256 TileHeight 256 Quality 30 gtgt AntiAliasMonoImages false CropMonoImages true MonoImageMinResolution 1200 MonoImageMinResolutionPolicy OK DownsampleMonoImages true MonoImageDownsampleType Bicubic MonoImageResolution 1200 MonoImageDepth -1 MonoImageDownsampleThreshold 150000 EncodeMonoImages true MonoImageFilter CCITTFaxEncode MonoImageDict ltlt K -1 gtgt AllowPSXObjects false CheckCompliance [ None ] PDFX1aCheck false PDFX3Check false PDFXCompliantPDFOnly false PDFXNoTrimBoxError true PDFXTrimBoxToMediaBoxOffset [ 000000 000000 000000 000000 ] PDFXSetBleedBoxToMediaBox true PDFXBleedBoxToTrimBoxOffset [ 000000 000000 000000 000000 ] PDFXOutputIntentProfile () PDFXOutputConditionIdentifier () PDFXOutputCondition () PDFXRegistryName () PDFXTrapped False CreateJDFFile false Description ltlt ARA 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 BGR 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 CHS ltFEFF4f7f75288fd94e9b8bbe5b9a521b5efa7684002000410064006f006200650020005000440046002065876863900275284e8e9ad88d2891cf76845370524d53705237300260a853ef4ee54f7f75280020004100630072006f0062006100740020548c002000410064006f00620065002000520065006100640065007200200035002e003000204ee553ca66f49ad87248672c676562535f00521b5efa768400200050004400460020658768633002gt CHT ltFEFF4f7f752890194e9b8a2d7f6e5efa7acb7684002000410064006f006200650020005000440046002065874ef69069752865bc9ad854c18cea76845370524d5370523786557406300260a853ef4ee54f7f75280020004100630072006f0062006100740020548c002000410064006f00620065002000520065006100640065007200200035002e003000204ee553ca66f49ad87248672c4f86958b555f5df25efa7acb76840020005000440046002065874ef63002gt CZE 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 DAN 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 DEU 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 ESP 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 ETI 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 FRA 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 GRE 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 HEB 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 HRV (Za stvaranje Adobe PDF dokumenata najpogodnijih za visokokvalitetni ispis prije tiskanja koristite ove postavke Stvoreni PDF dokumenti mogu se otvoriti Acrobat i Adobe Reader 50 i kasnijim verzijama) HUN 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 ITA 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 JPN ltFEFF9ad854c18cea306a30d730ea30d730ec30b951fa529b7528002000410064006f0062006500200050004400460020658766f8306e4f5c6210306b4f7f75283057307e305930023053306e8a2d5b9a30674f5c62103055308c305f0020005000440046002030d530a130a430eb306f3001004100630072006f0062006100740020304a30883073002000410064006f00620065002000520065006100640065007200200035002e003000204ee5964d3067958b304f30533068304c3067304d307e305930023053306e8a2d5b9a306b306f30d530a930f330c8306e57cb30818fbc307f304c5fc59808306730593002gt KOR ltFEFFc7740020c124c815c7440020c0acc6a9d558c5ec0020ace0d488c9c80020c2dcd5d80020c778c1c4c5d00020ac00c7a50020c801d569d55c002000410064006f0062006500200050004400460020bb38c11cb97c0020c791c131d569b2c8b2e4002e0020c774b807ac8c0020c791c131b41c00200050004400460020bb38c11cb2940020004100630072006f0062006100740020bc0f002000410064006f00620065002000520065006100640065007200200035002e00300020c774c0c1c5d0c11c0020c5f40020c2180020c788c2b5b2c8b2e4002egt LTH 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 LVI 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 NLD (Gebruik deze instellingen om Adobe PDF-documenten te maken die zijn geoptimaliseerd voor prepress-afdrukken van hoge kwaliteit De gemaakte PDF-documenten kunnen worden geopend met Acrobat en Adobe Reader 50 en hoger) NOR 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 POL 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 PTB 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 RUM ltFEFF005500740069006c0069007a00610163006900200061006300650073007400650020007300650074010300720069002000700065006e007400720075002000610020006300720065006100200064006f00630075006d0065006e00740065002000410064006f006200650020005000440046002000610064006500630076006100740065002000700065006e0074007200750020007400690070010300720069007200650061002000700072006500700072006500730073002000640065002000630061006c006900740061007400650020007300750070006500720069006f006100720103002e002000200044006f00630075006d0065006e00740065006c00650020005000440046002000630072006500610074006500200070006f00740020006600690020006400650073006300680069007300650020006300750020004100630072006f006200610074002c002000410064006f00620065002000520065006100640065007200200035002e00300020015f00690020007600650072007300690075006e0069006c006500200075006c0074006500720069006f006100720065002egt RUS 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 SKY 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 SLV 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 SUO 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 SVE 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 TUR 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 UKR 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 ENU (Use these settings to create Adobe PDF documents best suited for high-quality prepress printing Created PDF documents can be opened with Acrobat and Adobe Reader 50 and later) gtgt Namespace [ (Adobe) (Common) (10) ] OtherNamespaces [ ltlt AsReaderSpreads false CropImagesToFrames true ErrorControl WarnAndContinue FlattenerIgnoreSpreadOverrides false IncludeGuidesGrids false IncludeNonPrinting false IncludeSlug false Namespace [ (Adobe) (InDesign) (40) ] OmitPlacedBitmaps false OmitPlacedEPS false OmitPlacedPDF false SimulateOverprint Legacy gtgt ltlt AddBleedMarks false AddColorBars false AddCropMarks false AddPageInfo false AddRegMarks false ConvertColors ConvertToCMYK DestinationProfileName () DestinationProfileSelector DocumentCMYK Downsample16BitImages true FlattenerPreset ltlt PresetSelector MediumResolution gtgt FormElements false GenerateStructure false IncludeBookmarks false IncludeHyperlinks false IncludeInteractive false IncludeLayers false IncludeProfiles false MultimediaHandling UseObjectSettings Namespace [ (Adobe) (CreativeSuite) (20) ] PDFXOutputIntentProfileSelector DocumentCMYK PreserveEditing true UntaggedCMYKHandling LeaveUntagged UntaggedRGBHandling UseDocumentProfile UseDocumentBleed false gtgt ]gtgt setdistillerparamsltlt HWResolution [2400 2400] PageSize [612000 792000]gtgt setpagedevice

Operator Responsibility

This guide is intended for an operator who is experienced with the use of radon detection devices The operator of the device bears the full responsibility for validating measurement results The device and its accessories must not be used for any other purpose than described in this guide Violation will result in loss of warranty

Reporting Health or Safety Related Issues or Concerns

Should the need arise to report any safety or health related issues or concerns regarding the use of Sun Nuclear products contact Sun Nuclear Support See Contacting Sun Nuclear Support on page 28

Modifications to Equipment

Any changes or modifications to the instrument that are not expressly approved by Sun Nuclear Corporation could void your warranty

Interaction with Other Electrical Equipment

The instrument can only be connected to external computer equipment that is compliant with IEC 60950-1 Safety of Information Technology Equipment

Do not throw in trash dispose of in an environmentally friendly way

36

Sun Nuclear Corporation 3275 Suntree Boulevard Melbourne FL 32940 USA

+1 321 259 6862 sunnuclearcom

• Title
• Preface
• • Description
  • Health and Safety Instructions
  • • Contents
    • 1 Introduction
    • • Parts
      • • Options and Accessories
        • • 2 Setup
          • • Unpack
            • Set Up Hardware
            • • Set Up Thermal Printer
              • • Set Up Software
                • • Prerequisites
                  • Install Software
                  • • Set Up Communication
                    • • Using Serial Port
                      • Using USB to Serial Adapter
                      • • 3 Operation
                        • • Set Up
                          • Clear Memory
                          • Conduct Test
                          • Display Results
                          • • Delayed Results
                            • • Interpreting Results
                              • Shutting Down
                              • • 4 Reports
                                • • Thermal Printer Reports
                                  • Computer Reports
                                  • • Prerequisites
                                    • Set Up Report Information
                                    • Transfer Data
                                    • Edit and Print Reports
                                    • Save Reports
                                    • • 5 Support and Maintenance
                                      • • Maintaining Hardware
                                        • • Repairs
                                          • Inspection
                                          • Storage
                                          • Cleaning
                                          • Disposing and Recycling
                                          • Service and Calibration
                                          • Changing Backup Battery
                                          • • Thermal Printer Maintenance
                                            • • Rechargeable Battery Pack
                                              • Efficient Printer Battery Use
                                              • Printer DIP Switch Settings
                                              • • Troubleshooting
                                                • • Troubleshooting Model 1027
                                                  • Troubleshooting Thermal Printer
                                                  • Troubleshooting USB to Serial Adapter
                                                  • • Contacting Sun Nuclear Support
                                                    • • Support Website
                                                      • • Warranty
                                                        • • 6 Reference
                                                          • • Hardware Reference
                                                            • • Model 1027
                                                              • Thermal Printer
                                                              • • Software Reference
                                                                • Radon Reference
                                                                • • 7 Specifications
                                                                  • • Recommended System Requirements
                                                                    • Model 1027 Specifications
                                                                    • • Appendix A Regulatory Supplement
                                                                      • • Sun Nuclear Corporation Symbols
                                                                        • Operator Responsibility
                                                                        • Reporting Health or Safety Related Issues or Concerns
                                                                        • Modifications to Equipment
                                                                        • Interaction with Other Electrical Equipment

                                                                        • ltlt ASCII85EncodePages false AllowTransparency false AutoPositionEPSFiles true AutoRotatePages None Binding Left CalGrayProfile (Dot Gain 20) CalRGBProfile (sRGB IEC61966-21) CalCMYKProfile (US Web Coated 050SWOP051 v2) sRGBProfile (sRGB IEC61966-21) CannotEmbedFontPolicy Error CompatibilityLevel 14 CompressObjects Tags CompressPages true ConvertImagesToIndexed true PassThroughJPEGImages true CreateJobTicket false DefaultRenderingIntent Default DetectBlends true DetectCurves 00000 ColorConversionStrategy CMYK DoThumbnails false EmbedAllFonts true EmbedOpenType false ParseICCProfilesInComments true EmbedJobOptions true DSCReportingLevel 0 EmitDSCWarnings false EndPage -1 ImageMemory 1048576 LockDistillerParams false MaxSubsetPct 100 Optimize true OPM 1 ParseDSCComments true ParseDSCCommentsForDocInfo true PreserveCopyPage true PreserveDICMYKValues true PreserveEPSInfo true PreserveFlatness true PreserveHalftoneInfo false PreserveOPIComments true PreserveOverprintSettings true StartPage 1 SubsetFonts true TransferFunctionInfo Apply UCRandBGInfo Preserve UsePrologue false ColorSettingsFile () AlwaysEmbed [ true ] NeverEmbed [ true ] AntiAliasColorImages false CropColorImages true ColorImageMinResolution 300 ColorImageMinResolutionPolicy OK DownsampleColorImages true ColorImageDownsampleType Bicubic ColorImageResolution 300 ColorImageDepth -1 ColorImageMinDownsampleDepth 1 ColorImageDownsampleThreshold 150000 EncodeColorImages true ColorImageFilter DCTEncode AutoFilterColorImages true ColorImageAutoFilterStrategy JPEG ColorACSImageDict ltlt QFactor 015 HSamples [1 1 1 1] VSamples [1 1 1 1] gtgt ColorImageDict ltlt QFactor 015 HSamples [1 1 1 1] VSamples [1 1 1 1] gtgt JPEG2000ColorACSImageDict ltlt TileWidth 256 TileHeight 256 Quality 30 gtgt JPEG2000ColorImageDict ltlt TileWidth 256 TileHeight 256 Quality 30 gtgt AntiAliasGrayImages false CropGrayImages true GrayImageMinResolution 300 GrayImageMinResolutionPolicy OK DownsampleGrayImages true GrayImageDownsampleType Bicubic GrayImageResolution 300 GrayImageDepth -1 GrayImageMinDownsampleDepth 2 GrayImageDownsampleThreshold 150000 EncodeGrayImages true GrayImageFilter DCTEncode AutoFilterGrayImages true GrayImageAutoFilterStrategy JPEG GrayACSImageDict ltlt QFactor 015 HSamples [1 1 1 1] VSamples [1 1 1 1] gtgt GrayImageDict ltlt QFactor 015 HSamples [1 1 1 1] VSamples [1 1 1 1] gtgt JPEG2000GrayACSImageDict ltlt TileWidth 256 TileHeight 256 Quality 30 gtgt JPEG2000GrayImageDict ltlt TileWidth 256 TileHeight 256 Quality 30 gtgt AntiAliasMonoImages false CropMonoImages true MonoImageMinResolution 1200 MonoImageMinResolutionPolicy OK DownsampleMonoImages true MonoImageDownsampleType Bicubic MonoImageResolution 1200 MonoImageDepth -1 MonoImageDownsampleThreshold 150000 EncodeMonoImages true MonoImageFilter CCITTFaxEncode MonoImageDict ltlt K -1 gtgt AllowPSXObjects false CheckCompliance [ None ] PDFX1aCheck false PDFX3Check false PDFXCompliantPDFOnly false PDFXNoTrimBoxError true PDFXTrimBoxToMediaBoxOffset [ 000000 000000 000000 000000 ] PDFXSetBleedBoxToMediaBox true PDFXBleedBoxToTrimBoxOffset [ 000000 000000 000000 000000 ] PDFXOutputIntentProfile () PDFXOutputConditionIdentifier () PDFXOutputCondition () PDFXRegistryName () PDFXTrapped False CreateJDFFile false Description ltlt ARA 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 BGR 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 CHS ltFEFF4f7f75288fd94e9b8bbe5b9a521b5efa7684002000410064006f006200650020005000440046002065876863900275284e8e9ad88d2891cf76845370524d53705237300260a853ef4ee54f7f75280020004100630072006f0062006100740020548c002000410064006f00620065002000520065006100640065007200200035002e003000204ee553ca66f49ad87248672c676562535f00521b5efa768400200050004400460020658768633002gt CHT ltFEFF4f7f752890194e9b8a2d7f6e5efa7acb7684002000410064006f006200650020005000440046002065874ef69069752865bc9ad854c18cea76845370524d5370523786557406300260a853ef4ee54f7f75280020004100630072006f0062006100740020548c002000410064006f00620065002000520065006100640065007200200035002e003000204ee553ca66f49ad87248672c4f86958b555f5df25efa7acb76840020005000440046002065874ef63002gt CZE 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 DAN ltFEFF004200720075006700200069006e0064007300740069006c006c0069006e006700650072006e0065002000740069006c0020006100740020006f007000720065007400740065002000410064006f006200650020005000440046002d0064006f006b0075006d0065006e007400650072002c0020006400650072002000620065006400730074002000650067006e006500720020007300690067002000740069006c002000700072006500700072006500730073002d007500640073006b007200690076006e0069006e00670020006100660020006800f8006a0020006b00760061006c0069007400650074002e0020004400650020006f007000720065007400740065006400650020005000440046002d0064006f006b0075006d0065006e0074006500720020006b0061006e002000e50062006e00650073002000690020004100630072006f00620061007400200065006c006c006500720020004100630072006f006200610074002000520065006100640065007200200035002e00300020006f00670020006e0079006500720065002egt DEU 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 ESP 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 ETI 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 FRA 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 GRE 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 HEB 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 HRV (Za stvaranje Adobe PDF dokumenata najpogodnijih za visokokvalitetni ispis prije tiskanja koristite ove postavke Stvoreni PDF dokumenti mogu se otvoriti Acrobat i Adobe Reader 50 i kasnijim verzijama) HUN ltFEFF004b0069007600e1006c00f30020006d0069006e0151007300e9006701710020006e0079006f006d00640061006900200065006c0151006b00e90073007a00ed007401510020006e0079006f006d00740061007400e100730068006f007a0020006c006500670069006e006b00e1006200620020006d0065006700660065006c0065006c0151002000410064006f00620065002000500044004600200064006f006b0075006d0065006e00740075006d006f006b0061007400200065007a0065006b006b0065006c0020006100200062006500e1006c006c00ed007400e10073006f006b006b0061006c0020006b00e90073007a00ed0074006800650074002e0020002000410020006c00e90074007200650068006f007a006f00740074002000500044004600200064006f006b0075006d0065006e00740075006d006f006b00200061007a0020004100630072006f006200610074002000e9007300200061007a002000410064006f00620065002000520065006100640065007200200035002e0030002c0020007600610067007900200061007a002000610074007400f3006c0020006b00e9007301510062006200690020007600650072007a006900f3006b006b0061006c0020006e00790069007400680061007400f3006b0020006d00650067002egt ITA 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 JPN ltFEFF9ad854c18cea306a30d730ea30d730ec30b951fa529b7528002000410064006f0062006500200050004400460020658766f8306e4f5c6210306b4f7f75283057307e305930023053306e8a2d5b9a30674f5c62103055308c305f0020005000440046002030d530a130a430eb306f3001004100630072006f0062006100740020304a30883073002000410064006f00620065002000520065006100640065007200200035002e003000204ee5964d3067958b304f30533068304c3067304d307e305930023053306e8a2d5b9a306b306f30d530a930f330c8306e57cb30818fbc307f304c5fc59808306730593002gt KOR ltFEFFc7740020c124c815c7440020c0acc6a9d558c5ec0020ace0d488c9c80020c2dcd5d80020c778c1c4c5d00020ac00c7a50020c801d569d55c002000410064006f0062006500200050004400460020bb38c11cb97c0020c791c131d569b2c8b2e4002e0020c774b807ac8c0020c791c131b41c00200050004400460020bb38c11cb2940020004100630072006f0062006100740020bc0f002000410064006f00620065002000520065006100640065007200200035002e00300020c774c0c1c5d0c11c0020c5f40020c2180020c788c2b5b2c8b2e4002egt LTH 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 LVI 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 NLD (Gebruik deze instellingen om Adobe PDF-documenten te maken die zijn geoptimaliseerd voor prepress-afdrukken van hoge kwaliteit De gemaakte PDF-documenten kunnen worden geopend met Acrobat en Adobe Reader 50 en hoger) NOR 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 POL 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 PTB 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 RUM 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 RUS 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 SKY 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 SLV 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 SUO 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 SVE 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 TUR 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 UKR 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 ENU (Use these settings to create Adobe PDF documents best suited for high-quality prepress printing Created PDF documents can be opened with Acrobat and Adobe Reader 50 and later) gtgt Namespace [ (Adobe) (Common) (10) ] OtherNamespaces [ ltlt AsReaderSpreads false CropImagesToFrames true ErrorControl WarnAndContinue FlattenerIgnoreSpreadOverrides false IncludeGuidesGrids false IncludeNonPrinting false IncludeSlug false Namespace [ (Adobe) (InDesign) (40) ] OmitPlacedBitmaps false OmitPlacedEPS false OmitPlacedPDF false SimulateOverprint Legacy gtgt ltlt AddBleedMarks false AddColorBars false AddCropMarks false AddPageInfo false AddRegMarks false ConvertColors ConvertToCMYK DestinationProfileName () DestinationProfileSelector DocumentCMYK Downsample16BitImages true FlattenerPreset ltlt PresetSelector MediumResolution gtgt FormElements false GenerateStructure false IncludeBookmarks false IncludeHyperlinks false IncludeInteractive false IncludeLayers false IncludeProfiles false MultimediaHandling UseObjectSettings Namespace [ (Adobe) (CreativeSuite) (20) ] PDFXOutputIntentProfileSelector DocumentCMYK PreserveEditing true UntaggedCMYKHandling LeaveUntagged UntaggedRGBHandling UseDocumentProfile UseDocumentBleed false gtgt ]gtgt setdistillerparamsltlt HWResolution [2400 2400] PageSize [612000 792000]gtgt setpagedevice

Sun Nuclear Corporation 3275 Suntree Boulevard Melbourne FL 32940 USA

+1 321 259 6862 sunnuclearcom

• Title
• Preface
• • Description
  • Health and Safety Instructions
  • • Contents
    • 1 Introduction
    • • Parts
      • • Options and Accessories
        • • 2 Setup
          • • Unpack
            • Set Up Hardware
            • • Set Up Thermal Printer
              • • Set Up Software
                • • Prerequisites
                  • Install Software
                  • • Set Up Communication
                    • • Using Serial Port
                      • Using USB to Serial Adapter
                      • • 3 Operation
                        • • Set Up
                          • Clear Memory
                          • Conduct Test
                          • Display Results
                          • • Delayed Results
                            • • Interpreting Results
                              • Shutting Down
                              • • 4 Reports
                                • • Thermal Printer Reports
                                  • Computer Reports
                                  • • Prerequisites
                                    • Set Up Report Information
                                    • Transfer Data
                                    • Edit and Print Reports
                                    • Save Reports
                                    • • 5 Support and Maintenance
                                      • • Maintaining Hardware
                                        • • Repairs
                                          • Inspection
                                          • Storage
                                          • Cleaning
                                          • Disposing and Recycling
                                          • Service and Calibration
                                          • Changing Backup Battery
                                          • • Thermal Printer Maintenance
                                            • • Rechargeable Battery Pack
                                              • Efficient Printer Battery Use
                                              • Printer DIP Switch Settings
                                              • • Troubleshooting
                                                • • Troubleshooting Model 1027
                                                  • Troubleshooting Thermal Printer
                                                  • Troubleshooting USB to Serial Adapter
                                                  • • Contacting Sun Nuclear Support
                                                    • • Support Website
                                                      • • Warranty
                                                        • • 6 Reference
                                                          • • Hardware Reference
                                                            • • Model 1027
                                                              • Thermal Printer
                                                              • • Software Reference
                                                                • Radon Reference
                                                                • • 7 Specifications
                                                                  • • Recommended System Requirements
                                                                    • Model 1027 Specifications
                                                                    • • Appendix A Regulatory Supplement
                                                                      • • Sun Nuclear Corporation Symbols
                                                                        • Operator Responsibility
                                                                        • Reporting Health or Safety Related Issues or Concerns
                                                                        • Modifications to Equipment
                                                                        • Interaction with Other Electrical Equipment

                                                                        • ltlt ASCII85EncodePages false AllowTransparency false AutoPositionEPSFiles true AutoRotatePages None Binding Left CalGrayProfile (Dot Gain 20) CalRGBProfile (sRGB IEC61966-21) CalCMYKProfile (US Web Coated 050SWOP051 v2) sRGBProfile (sRGB IEC61966-21) CannotEmbedFontPolicy Error CompatibilityLevel 14 CompressObjects Tags CompressPages true ConvertImagesToIndexed true PassThroughJPEGImages true CreateJobTicket false DefaultRenderingIntent Default DetectBlends true DetectCurves 00000 ColorConversionStrategy CMYK DoThumbnails false EmbedAllFonts true EmbedOpenType false ParseICCProfilesInComments true EmbedJobOptions true DSCReportingLevel 0 EmitDSCWarnings false EndPage -1 ImageMemory 1048576 LockDistillerParams false MaxSubsetPct 100 Optimize true OPM 1 ParseDSCComments true ParseDSCCommentsForDocInfo true PreserveCopyPage true PreserveDICMYKValues true PreserveEPSInfo true PreserveFlatness true PreserveHalftoneInfo false PreserveOPIComments true PreserveOverprintSettings true StartPage 1 SubsetFonts true TransferFunctionInfo Apply UCRandBGInfo Preserve UsePrologue false ColorSettingsFile () AlwaysEmbed [ true ] NeverEmbed [ true ] AntiAliasColorImages false CropColorImages true ColorImageMinResolution 300 ColorImageMinResolutionPolicy OK DownsampleColorImages true ColorImageDownsampleType Bicubic ColorImageResolution 300 ColorImageDepth -1 ColorImageMinDownsampleDepth 1 ColorImageDownsampleThreshold 150000 EncodeColorImages true ColorImageFilter DCTEncode AutoFilterColorImages true ColorImageAutoFilterStrategy JPEG ColorACSImageDict ltlt QFactor 015 HSamples [1 1 1 1] VSamples [1 1 1 1] gtgt ColorImageDict ltlt QFactor 015 HSamples [1 1 1 1] VSamples [1 1 1 1] gtgt JPEG2000ColorACSImageDict ltlt TileWidth 256 TileHeight 256 Quality 30 gtgt JPEG2000ColorImageDict ltlt TileWidth 256 TileHeight 256 Quality 30 gtgt AntiAliasGrayImages false CropGrayImages true GrayImageMinResolution 300 GrayImageMinResolutionPolicy OK DownsampleGrayImages true GrayImageDownsampleType Bicubic GrayImageResolution 300 GrayImageDepth -1 GrayImageMinDownsampleDepth 2 GrayImageDownsampleThreshold 150000 EncodeGrayImages true GrayImageFilter DCTEncode AutoFilterGrayImages true GrayImageAutoFilterStrategy JPEG GrayACSImageDict ltlt QFactor 015 HSamples [1 1 1 1] VSamples [1 1 1 1] gtgt GrayImageDict ltlt QFactor 015 HSamples [1 1 1 1] VSamples [1 1 1 1] gtgt JPEG2000GrayACSImageDict ltlt TileWidth 256 TileHeight 256 Quality 30 gtgt JPEG2000GrayImageDict ltlt TileWidth 256 TileHeight 256 Quality 30 gtgt AntiAliasMonoImages false CropMonoImages true MonoImageMinResolution 1200 MonoImageMinResolutionPolicy OK DownsampleMonoImages true MonoImageDownsampleType Bicubic MonoImageResolution 1200 MonoImageDepth -1 MonoImageDownsampleThreshold 150000 EncodeMonoImages true MonoImageFilter CCITTFaxEncode MonoImageDict ltlt K -1 gtgt AllowPSXObjects false CheckCompliance [ None ] PDFX1aCheck false PDFX3Check false PDFXCompliantPDFOnly false PDFXNoTrimBoxError true PDFXTrimBoxToMediaBoxOffset [ 000000 000000 000000 000000 ] PDFXSetBleedBoxToMediaBox true PDFXBleedBoxToTrimBoxOffset [ 000000 000000 000000 000000 ] PDFXOutputIntentProfile () PDFXOutputConditionIdentifier () PDFXOutputCondition () PDFXRegistryName () PDFXTrapped False CreateJDFFile false Description ltlt ARA ltFEFF06270633062A062E062F0645002006470630064700200627064406250639062F0627062F0627062A002006440625064606340627062100200648062B062706260642002000410064006F00620065002000500044004600200645062A064806270641064206290020064406440637062806270639062900200641064A00200627064406450637062706280639002006300627062A0020062F0631062C0627062A002006270644062C0648062F0629002006270644063906270644064A0629061B0020064A06450643064600200641062A062D00200648062B0627062606420020005000440046002006270644064506460634062306290020062806270633062A062E062F062706450020004100630072006F0062006100740020064800410064006F006200650020005200650061006400650072002006250635062F0627063100200035002E0030002006480627064406250635062F062706310627062A0020062706440623062D062F062B002E0635062F0627063100200035002E0030002006480627064406250635062F062706310627062A0020062706440623062D062F062B002Egt BGR 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 CHS ltFEFF4f7f75288fd94e9b8bbe5b9a521b5efa7684002000410064006f006200650020005000440046002065876863900275284e8e9ad88d2891cf76845370524d53705237300260a853ef4ee54f7f75280020004100630072006f0062006100740020548c002000410064006f00620065002000520065006100640065007200200035002e003000204ee553ca66f49ad87248672c676562535f00521b5efa768400200050004400460020658768633002gt CHT ltFEFF4f7f752890194e9b8a2d7f6e5efa7acb7684002000410064006f006200650020005000440046002065874ef69069752865bc9ad854c18cea76845370524d5370523786557406300260a853ef4ee54f7f75280020004100630072006f0062006100740020548c002000410064006f00620065002000520065006100640065007200200035002e003000204ee553ca66f49ad87248672c4f86958b555f5df25efa7acb76840020005000440046002065874ef63002gt CZE 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 DAN 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 DEU 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 ESP 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 ETI 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 FRA 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 GRE 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 HEB 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 HRV (Za stvaranje Adobe PDF dokumenata najpogodnijih za visokokvalitetni ispis prije tiskanja koristite ove postavke Stvoreni PDF dokumenti mogu se otvoriti Acrobat i Adobe Reader 50 i kasnijim verzijama) HUN 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 ITA 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 JPN ltFEFF9ad854c18cea306a30d730ea30d730ec30b951fa529b7528002000410064006f0062006500200050004400460020658766f8306e4f5c6210306b4f7f75283057307e305930023053306e8a2d5b9a30674f5c62103055308c305f0020005000440046002030d530a130a430eb306f3001004100630072006f0062006100740020304a30883073002000410064006f00620065002000520065006100640065007200200035002e003000204ee5964d3067958b304f30533068304c3067304d307e305930023053306e8a2d5b9a306b306f30d530a930f330c8306e57cb30818fbc307f304c5fc59808306730593002gt KOR ltFEFFc7740020c124c815c7440020c0acc6a9d558c5ec0020ace0d488c9c80020c2dcd5d80020c778c1c4c5d00020ac00c7a50020c801d569d55c002000410064006f0062006500200050004400460020bb38c11cb97c0020c791c131d569b2c8b2e4002e0020c774b807ac8c0020c791c131b41c00200050004400460020bb38c11cb2940020004100630072006f0062006100740020bc0f002000410064006f00620065002000520065006100640065007200200035002e00300020c774c0c1c5d0c11c0020c5f40020c2180020c788c2b5b2c8b2e4002egt LTH 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 LVI ltFEFF0049007a006d0061006e0074006f006a00690065007400200161006f00730020006900650073007400610074012b006a0075006d00750073002c0020006c0061006900200076006500690064006f00740075002000410064006f00620065002000500044004600200064006f006b0075006d0065006e007400750073002c0020006b006100730020006900720020012b00700061016100690020007000690065006d01130072006f00740069002000610075006700730074006100730020006b00760061006c0069007401010074006500730020007000690072006d007300690065007300700069006501610061006e006100730020006400720075006b00610069002e00200049007a0076006500690064006f006a006900650074002000500044004600200064006f006b0075006d0065006e007400750073002c0020006b006f002000760061007200200061007400760113007200740020006100720020004100630072006f00620061007400200075006e002000410064006f00620065002000520065006100640065007200200035002e0030002c0020006b0101002000610072012b00200074006f0020006a00610075006e0101006b0101006d002000760065007200730069006a0101006d002egt NLD (Gebruik deze instellingen om Adobe PDF-documenten te maken die zijn geoptimaliseerd voor prepress-afdrukken van hoge kwaliteit De gemaakte PDF-documenten kunnen worden geopend met Acrobat en Adobe Reader 50 en hoger) NOR ltFEFF004200720075006b00200064006900730073006500200069006e006e007300740069006c006c0069006e00670065006e0065002000740069006c002000e50020006f0070007000720065007400740065002000410064006f006200650020005000440046002d0064006f006b0075006d0065006e00740065007200200073006f006d00200065007200200062006500730074002000650067006e0065007400200066006f00720020006600f80072007400720079006b006b0073007500740073006b00720069006600740020006100760020006800f800790020006b00760061006c0069007400650074002e0020005000440046002d0064006f006b0075006d0065006e00740065006e00650020006b0061006e002000e50070006e00650073002000690020004100630072006f00620061007400200065006c006c00650072002000410064006f00620065002000520065006100640065007200200035002e003000200065006c006c00650072002000730065006e006500720065002egt POL 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 PTB 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 RUM ltFEFF005500740069006c0069007a00610163006900200061006300650073007400650020007300650074010300720069002000700065006e007400720075002000610020006300720065006100200064006f00630075006d0065006e00740065002000410064006f006200650020005000440046002000610064006500630076006100740065002000700065006e0074007200750020007400690070010300720069007200650061002000700072006500700072006500730073002000640065002000630061006c006900740061007400650020007300750070006500720069006f006100720103002e002000200044006f00630075006d0065006e00740065006c00650020005000440046002000630072006500610074006500200070006f00740020006600690020006400650073006300680069007300650020006300750020004100630072006f006200610074002c002000410064006f00620065002000520065006100640065007200200035002e00300020015f00690020007600650072007300690075006e0069006c006500200075006c0074006500720069006f006100720065002egt RUS 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 SKY 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 SLV ltFEFF005400650020006e006100730074006100760069007400760065002000750070006f0072006100620069007400650020007a00610020007500730074007600610072006a0061006e006a006500200064006f006b0075006d0065006e0074006f0076002000410064006f006200650020005000440046002c0020006b006900200073006f0020006e0061006a007000720069006d00650072006e0065006a016100690020007a00610020006b0061006b006f0076006f00730074006e006f0020007400690073006b0061006e006a00650020007300200070007200690070007200610076006f0020006e00610020007400690073006b002e00200020005500730074007600610072006a0065006e006500200064006f006b0075006d0065006e0074006500200050004400460020006a00650020006d006f0067006f010d00650020006f0064007000720065007400690020007a0020004100630072006f00620061007400200069006e002000410064006f00620065002000520065006100640065007200200035002e003000200069006e0020006e006f00760065006a01610069006d002egt SUO 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 SVE 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 TUR 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 UKR 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 ENU (Use these settings to create Adobe PDF documents best suited for high-quality prepress printing Created PDF documents can be opened with Acrobat and Adobe Reader 50 and later) gtgt Namespace [ (Adobe) (Common) (10) ] OtherNamespaces [ ltlt AsReaderSpreads false CropImagesToFrames true ErrorControl WarnAndContinue FlattenerIgnoreSpreadOverrides false IncludeGuidesGrids false IncludeNonPrinting false IncludeSlug false Namespace [ (Adobe) (InDesign) (40) ] OmitPlacedBitmaps false OmitPlacedEPS false OmitPlacedPDF false SimulateOverprint Legacy gtgt ltlt AddBleedMarks false AddColorBars false AddCropMarks false AddPageInfo false AddRegMarks false ConvertColors ConvertToCMYK DestinationProfileName () DestinationProfileSelector DocumentCMYK Downsample16BitImages true FlattenerPreset ltlt PresetSelector MediumResolution gtgt FormElements false GenerateStructure false IncludeBookmarks false IncludeHyperlinks false IncludeInteractive false IncludeLayers false IncludeProfiles false MultimediaHandling UseObjectSettings Namespace [ (Adobe) (CreativeSuite) (20) ] PDFXOutputIntentProfileSelector DocumentCMYK PreserveEditing true UntaggedCMYKHandling LeaveUntagged UntaggedRGBHandling UseDocumentProfile UseDocumentBleed false gtgt ]gtgt setdistillerparamsltlt HWResolution [2400 2400] PageSize [612000 792000]gtgt setpagedevice