raed project project management team king fahd university of petroleum & minerals dhahran 31261,...
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Raed Project
Project Management Team
King Fahd University of Petroleum & Minerals
Dhahran 31261, Saudi Arabia
June 13, 2005
2nd Meeting ofThe Executive Steering Committee
Progress and Cost To Date Project Management Plan
Methodology Scope management Schedule management Cost management Organization & team development Procurement plan Quality management Risk management Communication plan Earned value management Professional responsibility
Critical Issues
Outline
Cost To-DateDateItemAmount
March 30, 2005Lunch for kick-Off meeting (46 persons) 1,380
April 24, 2005Coffee break during seminar by Dr. Andijani (90 persons) 90
April 24, 2005Lunch followed by seminar by Dr. Andijani (90 persons) 900
April 27, 2005Telephone charges for SunGard SCT Conference calls 785.55
May 25, 2005Exit & Re-entry visa (6 persons @ SR 200) 1,200
May 25, 2005PeopleSoft Demo Meeting (43 persons @ SR 120) 5,160
Total 9,516
Methodology
SelectERP System
SelectImplementer
Review Processes
Configure/CustomizeSystems
MigrateData
TrainEnd Users
Improve Business Processes
Goals& Objectives
As-Is Workshop
To-Be Workshop
System Orientation
Finalize Processes
Modeling & Analysis of AS-Is Processes
Objectives
• Provide a framework for understanding processes • Model as-is business process • Model business objects/entities • Effectively measure and analyze processes • Identify areas for process improvement • Map interfaces • Model and analyze as-is processes • Team building• Give the project a jumpstart
Emil Ansarov
Schedule: July 2 - 6, 2006
Drive intense competition among vendors Acquire licenses in stages Maximize use of current server hardware Engage technical resources from within the University Model, analyze and renew processes prior to implementation
Cost Strategy
ERP system software SR 2,700,000Hardware SR 200,000ERP consulting services SR 5,500,000Change management SR 1,300,000
Total SR 9,700,000
Organization
Executive Steering Committee
Project Management Team
Implementation Group 1
Implementation Group 2
Implementation Group n
Team Development
• Project Name: Raed• Focusing on Teams not Individual• Training Programs• Social Activities• Reward & Recognition• Performance Appraisal• Incentive Plan
Procurement Plan
• Procurement Requirements
• Request for Proposals
• Vendor Selection Criteria
• Administration of Contracts
• Contract Closure
Procurement Plan
# ItemScheduleEst. Cost 1ERP system software license (Initial)July 20051,000,000
2Annual maintenance (Initial)July 2005200,000
3Business process consulting servicesJuly 2005250,000
4Hardware for project officeOct. 2005150,0005ERP system implementation servicesNov. 20055,500,000
6Annual maintenance (Initial)July 2006200,000
7ERP system software license (additional)Sep. 20061,000,000
8Annual maintenanceSep. 2006200,000
9Project souvenirs and give-awaysAs needed20,000
Quality Plan
• Quality of the Product- the ERP System
• Quality of the Project
• Deliverables
• Quality Material
• Quality Event
• External Quality AuditsExternal Quality Audits
Quality of Deliverables #DeliverableType• PurposeQuality EventQuality Material1• Project
charterProject• Formal initiation of the project with
approval on scope, cost and duration, etc.
• Review by Executive Steering Committee
• Presentation to Executive Steering Committee
2• Project management plan
Project• To document all initiation, planning, controlling and closing processes of the project.
• Review by Project Management Team
• Workshop
3• Monthly progress reports
Project• To update the project sponsor on progress made in respect of tasks and milestones, issues and concerns, cots, schedule, and upcoming activities.
• Review by Chair, Project Management team, and the project sponsor
• Template for monthly progress report
4• RFP for ERP system
Project• To seek proposals from ERP vendors and compare their offerings.
• Review by Project management Team, Business process Owners and Director Purchasing
• International standard for preparing RFP for ERP systems
5• Contract for ERP system license
Project• To agree on scope of software modules and commercial terms and safeguard KFUPM against risks.
• Reviews by Bids & Tenders Committee and Project Management Team
• KFUPM regulations for procurement of software systems
6• Business goals and objectives
Product• To create clarity on how the ERP system will enable business processes of various departments in the University.
• Reviews by heads of departments and Project Management Team
• Template for preparation of goals & objectives
Risk Management#Description of RiskProb.ImpactMitigation Strategy1Users expectations are not met
0.6HighSet expectations right and communicate to all.
2Capability of users to understand concepts of business processes and the ERP system 0.8High
Conduct training workshops and initiate a coaching program
3Users departments resist to change and adoption of new system
0.7HighExecute change management plan
4Turnover of critical members of project team0.5High
Plan back-ups and contingency
5Turnover of vendor team0.8HighNegotiate effective contracts
6Data migration takes longer time than planned0.6Medium
Add more resources
7Quality of data is not as desired0.6Medium
Apply quality assurance standards
8Scope creeps significantly0.6MediumAdd more resources9Lack of support from heads of departments
0.7HighCreate awareness and seek help from the sponsor as needed
10Transfer of knowledge and skills0.7HighMaintain hybrid teams11End user resistance
0.8HighExecute change management plan
12Cost escalates more than 30% than planned0.6LowSeek approval for more funds
Communication Plan#StakeholderInformation RequirementsMethods of CommunicationFrequency
1Sponsor-Performance-Performance reportMonthly2Member, Executive
Steering Committee
-Progress-Meeting of Ex. Steering Committee
As needed
-Staff utilization & performance-Performance Appraisal-Minutes of BPO meetings
MonthlyAs scheduled
-Achievement of goals-ReportProject end3Project Management
Team
-Performance of BPOs-Minutes of BPO meetingsAs scheduled-Performance of Vendors-Vendor performance evaluationMilestones-Perceptions and image of project-Feedback from all stakeholdersContinuous
4Head of Department-Awareness on ERP system-Progress of work-Impact of the system
-MeetingsQuarterly
5Business Process Owner
-Role and responsibilities-Purpose and level of involvement-Schedule of activities-What-is-in-it-for-me
-Project documents-ERP Project Web site-Reward & recognition plan
Project span
6Key User / Applications Developer
-Role and responsibilities-Schedule of work-What-is-in-it-for-me
-Project documents-ERP Project Website-Reward and recognition plan
Implementation span
7End User-Role and responsibilities-Training schedule-What-is-in-it-for-me
-Project documents-Reward and recognition plan
As scheduled
8Consultants- Functional & technical scope- Project documentsAs scheduled9 The University
CommunityUsefulness and status of the project-Project web site
-Newsletters and the University press
Major milestone
10General PublicHow it will improve the quality and efficiency of the
-ERP project web site-Press
Start & end of the project
Professional Responsibility
• Ensuring that there is no conflict to interests while evaluating a product/service or a vendor.
• Avoid taking any undue favor from vendors involved.
• Maintain complete documentation and transparency for all the business transactions and decisions.
• Help the fellow team members in enhancing their ability to perform better
• Adhere to the great values of the Kingdom and the University
Professional Responsibility
• Be truthful all the time and in all situations
• Maintain professional integrity and respect confidentiality of sensitive information
• Understand that perceptions and behaviors are different between cultures
• Respond to ethical challenges by choosing to ‘do the
right thing.’
Critical Issues
• Availability of Business Process Owners and Key Users
• Availability of Space for the Project Office
• Role and Readiness of the ITC