rainmaking: the formula for major gift success

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  • 7/29/2019 Rainmaking: The Formula for Major Gift Success

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    Major Gift Fundraising: Strategy and Planning

    Ann Marie Byrd, Development Director, Catholic Charities SpokaneAndrew Olsen, CFRE, Sr. Development Advisor, Russ Reid

    September, 2012

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    Weve been going through a droughtBUT THE RAIN IS COMING SOON!

    The Situation: Giving has not yet returned to 2007 levels, but therain is coming

    2011 - $293 billion donated

    2010 - $291 billion donated

    2009 - $280 billion donated

    2008 - $306 billion donated

    2007 - $307 billion donatedStatistics acquired from Giving USA 2011 report

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    How this impacts YOU

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    Typical long term donor value

    Donors who have given less than $10,000

    LTDV = $200 to $500 over a five year period

    Donors who have given more than $10,000

    LTDV = $3,500or 18 to 20 times greater than regular donor

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    Cost of fundraising impact

    Special event cost of fundraising is approximately 50% - 70%

    Direct Response cost of fundraising is approximately 30%40%

    Major Donor cost of fundraising is approximately 5%10%

    These estimates include staff costs too. The benefits of a Major

    Gifts programs are evident.

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    Pyramid of giving

    6

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    The importance of a Major Gift program

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    Six reasons you should have a major gifts program

    1. Adds revenue to the bottom line

    2. Greater donor involvement

    3. Decreases overall cost of fund raising by reducing dependence onspecial events, government funds and direct mail

    4. Great return on investment

    5. Major gifts can represent 20 50% of your overall fundraisingrevenue

    6. Positive impact on GIK, public relations, planned giving,Capital Campaign support, significant year-end giving, generatingcommitted volunteers

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    Where is your development program?

    A Robust Program

    Many are involved.

    Fundraising as Art & Science.

    Leadership is maximized.

    Your Case = Vision & Impact.

    Diverse income generation:

    Mass fundraising,

    Major Gifts,

    Planned Giving,

    Special Events,

    Institutional Funding, and

    Churches and Civic Groups.

    Donors qualifying donors.

    New prospects everyday.

    A Growing Program

    Development staff grows.

    Fundraising as Science.

    Increased Board involvement.

    Your Case=We Do This.

    New fundraising strategies tried.

    Development Committee formed.

    Development is staff driven.

    Volunteers become involved.

    A Limited Program

    Limited staff.

    Ad hoc fundraising.

    Limited Board involvement.

    Your Case=Immediate Needs.

    One major funding stream.

    .

    Begin Where You Are!

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    Traditional view of major gift development

    Identify

    Qualify

    CultivateSolicit

    Steward

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    Major donor development model

    Identify/Qualify

    Build trustingrelationship

    Identifyphilanthropic

    passion

    Match passionto program

    Evaluation andcommitment

    Createmeaningful

    givingexperience

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    Building the major donor development program

    Support flows to promising programs rather than needy

    institutions. Si Seymour

    Major donor development model courtesy ofAdvancement Resources, LLC

    http://individual%20donor%20plan%20-%20quadrant%20analysis%20template.doc/http://individual%20donor%20plan%20-%20quadrant%20analysis%20template.doc/
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    Identifying major donor prospects Who are your best major donor prospects?

    Current major donors

    Long-term donors who give at lower levels, but have greater capacity

    New donors that come on with mid-level gifts

    People who support you in other ways (non-$), but who are making

    gifts to other similar organizations in the community

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    Qualifying major donor prospects

    This is an active engagement process

    Call

    Visit

    Ask questions

    Uncover hidden passions

    Confirm the donors CIA

    Capacity to make a major gift

    Interest in your cause

    Affinity for your organization

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    Building trusting relationships

    Key #1: This relationship isnt about you or your organization

    Its about your donor and all the good she wants to accomplish in the

    world

    Key #2: The meaning of trust

    Integrity

    Honesty

    Mutual understanding

    Follow through

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    Identifying philanthropic passion

    What do you want to do with your resources to make an impact in

    this world?

    What are you passionate about?

    How do you want people to remember you/your family?

    If money were no object, what would you want to do to improve

    the community/world, etc.?

    What caused you to begin supporting us?

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    Matching passion to program

    Each donor should receive a custom proposal, based on the

    intersection of her philanthropic passion and your program goals

    Hunger

    Children

    Technology

    Education

    Immigrant populations

    You arent in the restaurant business dont just shove a generic

    menu in front of every donor

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    Evaluation and commitment

    Once youve matched passion to program, you need to present a

    proposal that answers these questions for the donor:

    Who What population will this impact

    What Whats the problem and whats your solution?

    When When will it begin, and when will we know if it was a success?

    Why Why is this necessary, and why now?

    How How will you solve this problem? What will the program looklike?

    How Much How much will it all cost, and over what timeframe?

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    Evaluation and commitment (continued)

    Can I trust this organization?

    Do they value me, or just my money?

    Is this the right project for me? Is the timing right?

    Will this enhance my legacy or my standing in the community?

    Will my family/friends support my decision?

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    Creating a meaningful giving experience

    Its not about the money its about the impact

    Look for ways to involve the donor

    Identify appropriate feedback and recognition mechanisms

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    Tipping points

    Retirement

    Sale of a business or property

    Death of spouse, parent or child

    IPO

    Graduation of youngest child from college

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    13 Major Donor Engagement Strategies

    Invite major donor prospects to participate in your mission

    Spend one-on-one time with major donors

    Host small group events with 4-6 major donor prospect couples /

    individuals

    Ask them for feedback on a program they fund or one youre

    looking to launch / change

    Create special invitation only pre and post-event receptions for

    major donors and major donor prospects

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    13 Major Donor Engagement Strategies (cont.)

    Invite them to meet personally with your ED or Board Chair

    Create a special Executive Directors monthly communication just

    for major donors and major donor prospects

    Establish a major donor club with varying gift levels and benefits

    Feature a major donors giving story in your newsletter

    Place an appreciation article in a local publication of value to yourdonor

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    13 Major Donor Engagement Strategies (cont.)

    Create a special members-only portal on your website for major

    donor communication and updates

    Send them personalized video updates and thank you messagesfrom the field

    Ask for another gift

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    Catholic Charities of Spokane TY notes signed by Exec Dir, personal note for gifts of $200+

    $500 - $999 get personal call from member of Admin team;

    $1,000+ get call from Exec Dir

    Regular updates on how gifts are impacting programs (for

    restricted giving)

    Personal visit for $5,000+ gifts

    Birthday cards, special articles, etc.

    Special events and private social gatherings

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    Thank YouAndrew Olsen, CFRESr. Development Advisor, Russ [email protected]

    626.463.9459

    Ann Marie ByrdDirector of DevelopmentCatholic Charities of [email protected]

    509.358.4266

    mailto:[email protected]:[email protected]:[email protected]:[email protected]