rajiv khurana, cmc, fimc meeting hr challenges in consulting business

Rajiv Khurana, CMC, FIMC

Meeting HR challenges in Consulting Business



1.Current scene and Challenge

2.HR need3.HR way


Increasing value of intangible assets in organizationsIncreasing value of intangible assets in organizations

1982 20021992

38%

75%62%

Margrait Blair, Brookings Institute


1

2

3

??

Clear enough future Alternative future

A range of futures True Ambiguity

A

C

B

D


Moore’s LawMoore’s Law

Processing power will Processing power will double every 18 months double every 18 months and the price will come down by half .and the price will come down by half .

Last 26 years, the number of transistors on a chipincreased more than 3200 times.


Moore’s LawMoore’s LawImplications for Implications for consultantsconsultants

•Rapid learning-unlearning-relearning: KASH•Quicker and frequent profile servicing•Delivering ROI•Becoming accountable for results•Blending global trends with local experiences and spirits


Typical Human Capital

challenge across the

globe

Get them

Keep them

Grow themGet them

Keep them

Grow them

HireRetainDevelop

HireRetainDevelop

Intellectual property: Rajiv Khurana, CMC, FIMC


Real time speed-breakers

Benchmarking with Clients

Weak job architectures and design

Tenured, out-dated KASH

Complacent entitlement > motivation

Inadequate practices alignment

Disconnect with organizational performance goals

Inadequate measuring standards

HireRetainDevelop

HireRetainDevelop


PerformanceContract

CoerciveCalculativeCo-operative

•Actual•Perceived


Value addition by HR

COST VALUE

Administration

Problem solutions

Strategy

15%

35%

50%

50%

40%

10%


Spotting the Consultant’s needs

Today’s business

Unexploredopportunities

Served Un-served

Articulated

Un-articulated

Needs

Should we Should we deliver what deliver what he wants or he wants or look beyondlook beyond??


DevelopDevelopPeople wants it People wants it but do not get itbut do not get it

Keep and Keep and improveimprove

People want it People want it and get itand get it

Don’t startDon’t startPeople do not People do not want it and do want it and do

not get itnot get it

StopStopPeople do not People do not

want it – but get want it – but get it anywayit anyway

Seeing through Seeing through Consultant's eyesConsultant's eyes Want

Don’t Want

Don

’t G

et Get


CONSULTANT

Core for sure – identify, intensify 360 degree



CONSULTANT

Overstretch objectives and TOR



CONSULTANT

Network impressively



CONSULTANT

Smell & anticipate opportunities



CONSULTANT

Undertake personal brand building



CONSULTANT

Leverage external expertise with internal dynamics



CONSULTANT

Take feedback, tips & support from client



CONSULTANT

Amplify KASH –KnowledgeAttitudeSkillsHabits



CONSULTANT

Neutralize negativity & mediocrity



CONSULTANT

Transform consistently:IncrementalFundamental



CC OO NN SS UU LL TT AA NN TT

Create clear yet flexible job architecture




Open ‘ideas contribution’ to create HR policy, initiatives…




Neutralize compliance orientation; extend liberties; trust people




Select for attitude, train for skills




Undertake grooming of Coaches and Mentors




Link progressive Reward and Recognition with Results




Treat ‘collaborative career path planning’ and succession management on higher pedestal




Allow at least 10% time for self paced learning or experimental projects




Narrate success stories and legacies; talk openly and frequently




Transform work place with healthy symbols, rituals, excitement…




1.Current scene and Challenge

2.HR need3.HR way


More powerful than a powerful

idea is the powerful

execution.


Rajiv KhuranaCMC, FIMC THE PERSONNEL LAB.,Management Consultants C-9/9624, Vasant Kunj, New Delhi - 110070 India Cell: 09810211256

[email protected] www.thepersonnellab.com www.rajivkhurana.com

International Management

Consultant and Trainer,

Author, Columnist,Executive/Career

Coach

rajiv khurana, cmc, fimc meeting hr challenges in consulting business

Documents