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TABLE OF CONTENTS01 Profile
About RAMWORLD VisionMission
The RAMWORLD Difference
ServicesConsultation Services.Branding & E-Marketing Web Design & Development SEOSmartphone ApplicationsWebsites & Phone App Maintenance Social MediaHosting & Maintenance
PROFILE01
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Our Work Process
Project Life Cycle
Project Timeline
Our Team
Our PartnersInteractive Saudi Arabia Ltd. Acute Business.Neat.
Our Portfolio
Contact Us
YOUR WEBSITE IS THEDIGITAL IDENTITY THAT
DEFINES YOU.At RAMWORLD we provide web solutions that lookexceptional , are easy to maintain , and do not costa fortune.
ABOUT RAMWORLDSince our establishment in 1998 in Riyadh, Saudi Arabia,RAMWORLD ’s primary objective has been to provide cutting-edge technologies and innovative solutions that add value to our client ’s online operations.We excel across multiple digital disciplines inclusive of web and mobile applications, as well as web design and optimization. Our expert team of technicians enables RAMWORLD to maintain our leading market position through the provision of professional, punctual and premium services.
To maintain our status as a pioneer and knowledge leader of digital corporatesolutions.
Vision
To expertly formulate ideas, transform brands, optimize engagement, and deliver value
Mission
ABOUT RAMWORLD03
Tech & Web Solutions|ramworld.net
RAMWORLD 06
THE RAMWORLD DIFFERENCE
thoughout both the analysis and design phases.ENSURING A HIGH LEVEL OF COOPERATION
EASE OF COMMUNICATION AND ONLINE TESTINGvia a shared staging platform that allows the client to track and test their project del iverables.
FAST RESPONSE TIME TO CLIENT REQUESTSwith maintenance support provided within less than 24 hours.
GOING BEYOND THE REQUESTED SCOPEby understanding and del ivering solutions that address the true needs of our clients.
REGULAR AND COMPREHENSIVEclient updates and progress report submission.
CREATIVE, USER-FRIENDLY AND UNIQUE DESIGNSthat are tailored specif ical ly to our clients individual needs.
PROVIDING ROUND-THE-CLOCK SUPPORT & ASSISTANCEto our clients when col lect ing necessary data.
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OUR SERVICES 08
OUR SERVICESConsultation ServicesGet expert advice and strategic executionfrom leading IT professionals.Your online success is built upon a rapidly evolv-ing technological world that requires the nicheexpertise of an IT pioneer. Our consult ing ser-vices at RAMWORLD enable our valued clients tostreamline costs, anticipate & mitigate risks, andreceive a rapid return on their IT investments.
Branding & E-MarketingMake a lasting impression that is impact-driven and consumer-centric.We aspire to make your brand look exception althrough our proprietary pixel-perfect designmethodology. We guarantee that your digital pres-ence will be attractive, emotive, engaging and in-teractive. Our bespoke branding and e-marketingservices include:
• Web, mobile and tablet interface design• Logo and stationery design• Branding guidel ines and corporate identity• Rich and Interactive presentations
Web Design &DevelopmentHave your company website be enticing, engaging and effective.We design websites that turn users ’ attention intointeraction.
Our team combine results-driven design prac-tices and advanced technologies with tacticalstrategy and creative marketing to develop inno-vative sites focused on optimizing the user jour-ney and experience. Our extensive web designcapabi l it ies include:
• Custom-made Web Design & Development E-Commerce & Payment Gateway Integration
• Mobile & Cross-Device Responsive Design• Rich Content Management
Tech & Web Solutions|ramworld.net
OUR SERVICESSEOCreate Top of Mind Awareness Across Online Search Platforms.We help optimize the search-abi l ity of your web-site to enable it to appear at the top of leadingsearch engines, including Google, Bing and Yahoo.We do this through a combination of our innova-tive tech and marketing tactics, as well as the ap-pl icat ion of the latest tools and methods, to helpyour brand gain increased online exposure and ahigh ranking search position.
• On-page and Off-page ( SEO)• Google Ad Campaigns & Management ( SEM)• Tracking, Monitoring and Reporting• Google Analytics Integration
We develop intuitive apps that engage audience ’s and surpass users ’ expectations.
Smartphone ApplicationsIntell igently Crafted, Device-Compatible, Design-Driven Mobile Apps.
As developers and designers, we focus our in-tell igence, creativity and technical expert ise onproducing successful Mobile and Tablet- friendlyApps. We provide Mobile appl ication design anddevelopment for i OS, Android and Blackberryplatforms.
Websites & Phone AppMaintenanceWebsites that look exceptional, are mobileresponsive and deliver results.Good design requires constant upkeep and fre-quent updates to your website to ensure thatcontent is fresh, l inks are fully functional , and thesite is dynamic. Regularly scheduled site main-tenance is vital to prevent a site from becom- ingoutdated. At RAMWORLD, we offer ongoingwebsite maintenance, management and support,as part of our web and phone app maintenanceservices.
OUR SERVICES09
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OUR SERVICESOUR SERVICES 10
Social MediaEnhance Engagement with Your Target Audience.We help maximize your social reach and impact bybuilding a powerful social media strategy thataligns with your marketing goals and KPI ’s andconnects you directly with your target market.Furthermore, we customize your social apps to in-crease brand awareness and establ ish interactiveexperiences with your customers. We create dy-namic posts and content that encourage dialogue,ensure rapid response times to inquir ies and com-ments, and maintain consistency in the frequency,tone and design of your social media platforms.
• Create cross-l inked social media accounts• Integrate social accounts within your website• Develop and create attractive media content• Increase number of likes and followers• Turnkey social media branding
Hosting & MaintenanceSecure, safe & speedy service.We ensure that your website is accessible and se-cure online with a free domain name. In addition, weprovide necessary server space that can be ownedor leased for your own use. We go to great lengthsto safeguard your e-mail accounts to pro- vide aconfidential, spam-free and l ightning fast userexperience. Our service offering includes:
• Free one domain registrat ion included with hosting
• Prevent downtime, spam, hacks & data loss• Provide the fastest server monitoring• Anti-hack systems & support• On-cal l support• Free remote access support
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OUR SERVICES11
Domain Name Registration Process:
*RAMWORLD may edit the DNS if the client already has an existing hosting account
Client selects domain name and submits
registration request.
RAMWORLD conducts an avai labi l i ty check.
I f the domain is avai lable, RAMWORLD
sends a quote.
Once the quote is approved, an invoice is
submitted and thedomain name registered.
I f the name is not avai lable, RAMWORLD
submits an alternative setof names.
Once a selection is made, and the quote approved,
an invoice is submittedand the
domain is registered.
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Maintenance Support Process:
I f the website has been developed by RAMWORLD, we
offer a free 1-month maitenance service within the contract.
I f the website was developed by another company, we first
request access to the cPanel anddashboard.
Once a review of the dash-board has been conducted
and any modif icationssuggested from our side,we estimate the annualwebsite matinance cost.
Once the contract hs been approved, the client can
simply call or email us with any maitenence requests that
are immediately actioned from our side .
Standard website updates can be made within
1-2 business days, withmore major changes taking
anywhere from 3-5 businessdays depending on
co mplex ity.
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OUR SERVICESOUR SERVICES 12
Technical SupportFast & effective support from industry experts.We offer some of the fastest industry response rates to client requests, with most maintenance support performedimmediately upon notification. RAMWORLD provides technical support for all accounts that are hosted on our server. Thetech-support process involves:
As soon as the case is received, afile is opened an one of our trainedtechnical support team is assigned.
The tech team may need to access the client ’s PC
remotely or telephonically guide the client on how to solve the
issue.
All technical problems are generally resolved within 1 hour,
with sophisticated cases taking upto 1 business day.2
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Clients submit their technical issues via
phone or email. 1
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OUR WORK PROCESS13
PROJECT BRIEFReview clientrequest, conductpreliminary clientmeeting,collectnecessaryrequirements and start developing solutions.
PRESENTATION& FINANCIAL
ESTIMATEPropose recommended
solution/strategy with a comprehensive technical
and financial proposal.
APPROVAL &CONTRACTOnce contract issigned, compile and submit a Require-ment SpecificationDocument (RSD)which details allproject outputs.
BLUEPRINT& CODING
Design first blueprint and secure client
approval. Then begin development of
coding.
TESTINGFinal bug fixing
and any remainingrevisions are
implemented atthis stage.
DEPLOYMENT &STAGINGThe site is now ready for beta testing, tocheck functionality, user experience and overall design.
PUBLISHING &DOCUMENTATIONWebsite goes livewith monitoring and analytics tracked andreported using Google analytics .
TRAININGThis service is
offered uponrequest, and is
costed separately.
MAINTENANCEYearly maintenance contracts thencommence upon request.
OURWORK
PROCESS
PROJECT LIFE CYCLE 14PROJECTLIFE CYCLE
IDENTIFY USERREQUIREMENTSThis task establishes the client strategy behind thewebsite and gather the site building material .
DESIGN WEB SITEThe development teamwill start building the basic elements The graphicsdesigners will test differentgraphics approaches and select the best fit approach.
CREATE AND TEST WEBSITE PROTOTYPECrate a draft version of the site template toenable the client toexamine the overall sitedesign and graphics identity.
IMPLEMENT WEB SITEIn this step, we willimplement the website on our servers.
MANUALThis will make full solution documentations for bothadmin and end-user.
EVALUATIONA staging publishing for the website will beavailable to give the client opportunity to test andevaluate the website.
PUBLISHING ANDRELEASEBased on the client finalapproval the website will bepublishing online to be viewed in public worldwide.
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PROJECT TIMELINE
PROJECT TIMELINE15
PROJECT KICK OFF& ANALYSISDuration: 2 weeks
MOCK UPS & DESIGNDuration: 2 weeks
DEVELOPMENTDuration: 3 weeks
TOTAL ESTIMATEDDURATIONDuration: 8 weeks
DEPLOYMENT AND TESTINGDuration: 1 week
PARTNERSRAMWORLD has also created joint ventures with some of the leading global webdevelopment companies, to provide our clients with a service that exceeds international standards and benchmarks.
INTERACTIVE SAUDI ARABIA LTD.Interactive Saudi Arabia Ltd. Is a software development company that offer:• Business Process automation• SharePoint portals• Mobile apps• E-Government Services
ACUTE BUSINESSAcute Business is the first of a new generation consultation, business pro- cess, sales and information technology outsourcing company. Their services comprise of the following:• Consultation Services• Outsourcing Services
NEAT
A bespoke consultancy that helps entrepreneurs build their innovative brands.
OUR PARTNERS 16
CLIENTS
الهيئة السعودية للحياة الفطرية
مكتب حمد بن سعيدان للعقارات
شركة أديب للصناعة و التجارة
OUR VALUABLE CLIENTS17
+966 11 201 1763+966 11 201 1764+966 11 201 1577
[email protected] [email protected]
CONTACT USWe are always here to help.
RAMWORLD2nd Floor - Office #1Alkhair Plaza BuildingTahlia StreetP.O. Box 305200 Riyadh, 11361 KSA
www.ramworld.net
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