Mr Randolph Clarkerandolph@clarkenetconsultancyltd.uk

01895 812374 (Daytime)07732 848025 (Evening)07732 848025 (Mobile)

Solid background in network infrastructure projects.Experience in project process creation, report producing, collation and distribution of reports and

project documents.25years’ Experience in full project lifecycle management, end to end delivery process risk & issue

management.Strong leadership with flexibility and the ability to multi-task.

Strong Stakeholders and 3rd party management, internal and external. Experience in technical resource management; recruitment and placement.

Good interpersonal and communication skills, comfortable communicating with senior and higher level management.

Good team management, team membership and facilitation skills.Formal Project Management Prince 2 Certification.

Network Regional Project Manager

February 2012- Present

I am currently a Regional Project Manager for AT&T and their major account client Shell Oil, working to AT&T Project Management Office and Life Cycle Management processes and standards. Whilst working on this contract I have gained 4 more years of valuable experience with managing Customer expectations, planning and deploying IT network infrastructure as well as strong experience with the delivery of complex network and IT infrastructure projects on a global scale.

Managing Shell Business expectation relating to onshore and off shore IT LAN/WAN and WLAN infrastructure, both the deployment new projects Business as Usual projects and change management requirements.

I have excellent experience with planning Shell Global IT hardware/software rollout projects managing local in-country technical resources from AT&T and 3rd party partners.

Leading and managing technology biased Business change requirements for Shell Upstream and Downstream Business Units and delivering end to end process for all elements of the rollout.

My Project Management skills utilised whilst on the Shell account are:-

Production and maintenance of summary high level POAP (plan on a page) Production and maintenance of detail Project Plans using MS Project. Delivering bespoke network design work packages. Production of weekly status reports for project and executive audience. Schedule and manage weekly progress update meetings with cross-functional teams. Identifying and managing project risks. Attend network crisis management meeting when required. Maintenance of project RAID log and regular reviews with owners. Maintenance of project forecasts and actuals within a project budget log. Work with client counterparts (typically project managers) within contractual project

requirements. Attend HSSE training courses. Interface with Shell stakeholders and AT&T suppliers creating good working relationship.

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Infrastructure Project Manager for Northgate Managed Services

August 2011 – December 2011

I was Project Manager for NMS client Doosan Power System providing network infrastructure managed services to sites in the UK and Global locations.

I took full responsibility for delivering projects of varying technologies both software migration and hardware deployment with full project life cycle from Kick 0ff meeting to Handover to live services. I had sole responsibility for the resource plan, the project plan, change management process and handover to services to Northgate Managed Services Helpdesk for onward support.

The Projects for Doosan Power System were of various sizes in terms of value and delivery time scales. I was responsible for the management and governance of over 20 Infrastructures project consisting of, LAN, WAN, SAN and VoIP network.

My responsibilities on a daily basis were to;

Schedule and lead project meeting face to face, video conference or telephone conference calls with stakeholders, NMS technical resources and third parties sub-contractors.

Follow up on actions and track updates. Review Project Proposal documentation and plan technical resources with the correct skill set

requirement via NWS project tracking tool called ChangePoint. Monitor and review project cost and project scope. Take ownership of the project plans and understanding the customer deliverables and

Business Unit requirements. Issues project RAG status updates to Doosan directors and project team members. Developed project change control process and risk management process for all the active

projects. Managed on-site project implementation activities including third party both in normal working

hours and out of hours deliverables. Ensure NMS Services desk were informed of onsite project activities at all times. Created communications plans ensuring all members were aware of reporting status, project

tracking and escalating plans to resolve issues. Monitor Purchase Orders that were issued for each project and achieve payments into NMS

account managers. Worked closely NMS Customer Service Delivery Manger. Worked closely with NMS Pre Sales and bid managers on future project coming into NMS. Manage 15 concurrent projects and NWS technical resources. Have ownership of each project full life cycle from PID to project closure. Deployment of 1000 Cisco iPhone to DPS Scotland HQ office. LAN upgrades with Cisco switches. HP Desktop and Toshiba Printers UK refresh project. Provisioning new BT WAN services. ASA Firewall security upgrade. Development of SQL environments. MS Windows 7 global deployment MS Office 2010 global deployment. UK Office relocation. Citrix farm infrastructure deployment. Multi Function Device (Toshiba products) UK roll out. Disaster Recovery Planning.

Infrastructure Project Manager - MoD HP in TelfordFebruary 2008 to May 2011The MoD Defence Information Infrastructure (DIIF) programme was to refresh the ageing legacy desktop environment over a 10 year period at all military bases in the UK and overseas.I joined the programme in 2008 and as Project Manager was responsible for the implementation of new LAN and WAN build at MoD sites in the Cambridgeshire, Bedfordshire, East Anglia region.In that 3.5 years I spent on the programme over I was responsible for over 10,000 Dell desktops

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deployments to both military and business units within time and within budget utilising Prince2 project methodology.I was accountable for the management and control of key stake holder’s deliverables, established communication plans and escalation paths at project start-up meetings.

I created project plans in MSP format and maintained project forecasting to achieve project deliverables, stakeholder’s expectations and budget control. I managed the Decision Point stage management of each of the multiple sites (15 separate projects) to ascertain a go/no-go action before proceeding to the next stage of the Governance process.

I successfully managed the migration of multiple MoD military (Army and RAF) and civilian resources data files onto new DELL desktop environment and the upgrade of MS core application and business critical software deployed by the MoD to the Business Units.

I Managed the MoD data file structures moving from Legacy system to new Defence Information Infrastructure (DII F).

I managed all project milestones and resolved all issued raised during the planning stages and the implementation stages.

I created and issued financial documentation to MoD to ensure 100% payment to ATLAS PSO on a monthly requirement.

I took ownership of the RAF bases and Army barracks site Data Centre build/upgrade, SAN, WAN and LAN and desktop hardware roll out implementation stages. I managed the change control process, issue and risk management and maintain project deliverables avoiding project scope creep.

I Managed the Business community expectation of the implementation and maintain business as usual continuity during site implementation phases minimising disruption to the Business Units.

I was responsible for the logistics of all hardware delivered to MoD site, hardware asset management database and as-build documentation and site sign off process before handing over into the live MoD Customer Services Delivery Management Control and site closure. I was the SPoC (Single Point Of Contact) for MoD project Estate Managers during full project lifecycle.

I lead weekly stakeholders meetings and communicated progress to ATLAS PSO as and when required. Having SC clearance allowed me to work on both the RESTRICED and SECRET Network System deployed by MoD.

Infrastructure Project ManagerTransport for London in LondonSeptember 2007 to January 2008LAN and WAN switches upgrades.Office Relocation of users /from old location to new offices. Desktop/Laptop deployment management.User Groups Transition projects management.Server relocation projects management.Microsoft Windows Software upgrade management.Management of Data Centre Cabling installation, rack layout and servers deployment.

Infrastructure Project Managera&o systems + services UK Ltd in LondonJanuary 2006 to September 2007Managed major aspects of infrastructure deployment projects (voice and data solutions and applications refresh) involving service delivery to large originations both UK and International based. Reichhold – EMEA and UK Locations: (Desktop devices and Network Servers refresh)DWP TREDSS – Desktop/laptop rollout in the UK. (E-mail migration from NT to Win2003 Exchange)Reliance Security Services Ltd (RSSL): (New Citrix PS4 Farm environment and remote site migration)Managed technical resources involved with the build and configuration of hardware. Included allocation and prioritisation of work.Developed documentation and guidelines to assist technical teams involved with configuration and

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installation activities.Designed processes and statements of works (SOW) for essential parts of hardware and LAN and WAN Infrastructure deployments.Managing the project budget throughout the project lifecycleResource management; recruitment, placement, issue managementManaged and resolved issues arising from installation events Responsible for 3rd party client liaison and reporting within the project team structure.Ascertain and fulfil the client requirements and expectations within any allocated project.Accountability for the timely delivery of all clients specified milestones.Responsible for developing existing projects in new regions and to provide new services wherever possible.To ensure cost effectiveness of all disciplines and optimum profitability is met.Ensure that all instructions progressed are achievable within the time, cost and quality constraints of the client.Provide full support where necessary to other disciplines within the Company/Group.To undertake all reasonable additional tasks requested by management.

Infrastructure Project ManagerBarclays Bank Plc in LondonNovember 2004 to June 2005Lead project implementations meeting with customer and external suppliers parties.Agree on action plan, scope and implementation scheduleManage and schedule engineer’s works planSupport desktop hardware (PC and Laptop) deploymentSupport Blackberry devices deployment programmeProvide support for the relocation of users into new HQ at Canary Wharf

Infrastructure Project ManagerIntegrated Data Cabling in SurreyApril 2004 to November 2004Managing various projects implementing Avaya Systimax Cat 5e and Cat 6 structure cabling solutions in new Data Centres.Implement new cabling systems into green field sites and existing office.Manage Optical fibre cabling with multimode and singlemode fibres in building risers and campus buildings.Produced risk assessments and Method statements.Issue Application for payment and financial reports for invoicing. Manage 3rd party suppliers to meet their commitments to the project.

ADSL Support Analyst British Telecommunications in LondonJune 2002 to August 2002Providing technical support to BT ADSL customersNetwork Infrastructure fault management using BT management systemsCustomer database managementEngineering resource management

Infrastructure Project ManagerGlobal One/Equant in HampshireSeptember 2000 to January 2002Implementing new Data Centre with Frame Relay, ATM, IPVC’s and domestic lease lines, equipment rack layout and servers deployments. Managing the national deployment and migration of new IP Network services and Infrastructure in the UK, NORDICS, Spain, Belgium, Netherlands, Poland, Czech Republic, Romania, France, Central America and the Caribbean onto Unilever’s New Global Infrastructure Network HQ located in North Wales. Created and maintain Project plans in MS Project format. Manage third party resource to deliver desktop deployments to live user environment. Lead

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progress meetings with stakeholders. Worked closely with sales staff to finalise project awarded to Equant. Full project lifecycle with end to end delivery completion.

Infrastructure Project ManagerHIGHWAYONE: in OxfordJanuary 2000 to August 2000Provisioning of Broadband ATM circuits Deployment and connectivity of ATM and Local loop circuits form BT New Data Centre design and fit out of new Air Conditioning Units, Equipment Rack, and Cabling installation. Implement Wireless Network solutionsOffice Relocation on site ManagementChange Management procedure’sManage Staging Logistic/shipment of Network equipment into customer sites.

Infrastructure Project ManagerAT&T and Citibank NA in LondonJuly 1998 to January 2000Data centre design and fit out of new Air Conditioning Units, Equipment Rack installs & Cabling installation. Manage PTT installs, demarcation points and circuit testing.Customer Legacy Network maintenance and management processManage Staging Logistic/shipment of Network equipment into European cities.Office Relocation on site ManagementManagement of in-country Engineers tasks

OTHERS PROJECTS OF SIMILAR NATURE: -

February 1998 to July 1998: EQUANT/REGUSPosition Network Infrastructure Project Manager

August 97 to February 98: COMPUTER FUTURESPosition: Network Project Manager

May 97 to August 97: HAMBROS BANKPosition: Network Project Manager

Date Oct 1996 - April 97: COOPER & LYBRANDPosition: Implementation Project Manager

Date: Jan 95 - Sep 96: ICL SOURBUS/LLOYDS OF LONDON:Position Network Infrastructure Project Manager

Date: Oct 93 -Dec 94 :SAVE&PROSPERPosition: Network Project Manager

Date Feb 93 -Aug 93:LEHMAN BROTHERS INTERNATIONALPosition: Network Project Manager

Date Nov 92 - Feb 93: SIEMENS CORP NETWORKPosition: Implementation Project Manager

Date: Jan92- Jun 1992: LEHMAN BROTHERS INTERNATIONALPosition: Network Project Manager.

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