• Jobs of the future

•Business transformation

•Microsoft’s change journey

•Personal reflection

Jobs keep growing

• Students who multitask on a

laptop during a lecture score

lower on a test compared to

those who do not multitask

• Students spend most of their

laptop time in class on

diversionary activities

• Students who were in direct view

of a multitasking peer scored

lower on a test compared to

those who were not

• Students who use laptops to take

notes in class learn less than

students who used pen

• Traditional lecture methods are

30% less effective than active

learning methods

The workplace of today…

…for us

The workplace of today…

for some of our customers

The technology

lifecycle is

accelerating

…and costs more than

the product being

bought.

The procurement process

is now longer than the

product lifecycle…

There’s not

enough skilled

talent

We have to change the model

Education are competing against the best of the best for the talent that is most in demand

The big banks worldwide will compete for the best data scientists. We’ll be left to fight for the rest

We have to make things easier

Advanced Analytics

Advanced Analytics

Advanced Analytics

Advanced Analytics

Attrition

Numbers

Attrition

Factors

‘At risk’

analysis

Which

interventions

work?

Student Experience & Advanced Analytics

Hidden Gold

Education has a Gold Nugget

It is our data

Agility is

everything

It’s now quicker to do it,

than to discuss how to do it,

or to write “it” down

Example

▪ Improving student experience with hand holding throughout campus life

Products are

becoming services,

and are being

unbundled

The Lifelong Education Customer

Example

Research priorities

have changed

The plural of

anecdote

is not

anecdata