Working for the Future (WFTF) Programme‘Enabling’ Agile Working

Ray Windless

Director, Partnership DevelopmentService Birmingham

“Enabling better services and workplaces… without boundaries”

Outcomes

Benefits

Agile working vision

Agile working ... integration

Agile working impact (Admin. Buildings)

Releasing £200m in gross benefits along with new workspace design, standards and consolidation

Agile working challenges & mitigation

ICT literacy levels Increased ICT familiarisation and training

Informal + formal guidance for managers and employeesPDR’s

Generic workstylesExtensive staff engagement and communications

Directorate ‘Champions’Executive/Snr. Mgt. Practice

Presence and trust

Strategic change

Operational change

Agile working in practice

Why adopt agile working?

•To access information remotely•To provide a quick response to customers•To help provide excellent customer service

What are the benefits to your team?

•Better management of time and resources•Quicker response time•Improved work life balance•Improved customer service•Output driven•Savings on time and fuel costs

Safety Advisor

Typical day:

7.00 check emails and update open calendar10.00 site inspections at several buildings13.00 finish last inspection, check emails and

make phones call on-site13.30 complete inspection reports from home15.00 Check emails and log off

Agile working ICT landscape (today)

3G

BCCBroadband

PersonalBroadband

HomeThin Client

DeviceStandardDesktopStandard

Laptop

WiFi

BCC Systems

Direct ConnectionNetMotionVirtual Private

Network

Citrix Secure Gateway

MicrosoftIAG

3G

Internet Connected Personal or 3rd Party

Devices

Home PC or Internet Cafe

PersonalLaptop

Citrix ApplicationDelivery

Mob

ile

Blackberry

StandardLaptop

BCC Site

Thin ClientDevice

StandardDesktop

StandardLaptop

PublicWiFi

Agile working and ICT futures

Messaging• Improved User Interface, SAP Integration, Personalisation Features, Instant

Messaging, Improved calendaring, Web Mail facility

Unified Communications• Ability to show staff presence (availability & locations)• Instant messaging• Single inbox for voicemails, SMS texts, emails• VOIP integration• Remote meeting support (voice & video conferencing)

Collaboration• Improved document sharing & remote content creation• Standardised document, knowledge bases and content libraries

Social Networking• Private internal forums, discussion groups, moderated blogs

‘Ultimate’ agile working & technology!!

Thankyou