razvoj vještina kroz e-učenje - instruktažni centar · razvoj vjeŠtina kroz e-uČenje ......

Project financed by the European Union

New skills for new job opportunities

Razvoj vještina kroz e-učenje



2 Razvoj vještina kroz e-učenje



Razvoj vještina kroz e-učenje 3

Sadržaj

RAZVOJ VJEŠTINA KROZ E-UČENJE ................................................................................................................... 1

SADRŽAJ .......................................................................................................................................................... 3

KONCEPT E-LEARNINGA ................................................................................................................................... 6

ŠTO JE E-LEARNING ................................................................................................................................................... 6 POVIJEST E-LEARNINGA ............................................................................................................................................. 6 PREDNOSTI E-LEARNINGA .......................................................................................................................................... 8

Prednosti za polaznike .................................................................................................................................... 8 Prednosti za predavače ................................................................................................................................. 10 Prednosti za poslodavce ............................................................................................................................... 10

ZAMKE E-LEARNINGA .............................................................................................................................................. 12 Koncept e-learninga ...................................................................................................................................... 14 E-learning platforma ..................................................................................................................................... 14 E-learning sadržaji ........................................................................................................................................ 14 Uloge ............................................................................................................................................................. 14

KONCEPTUALNI OKVIR E-LEARNINGA .......................................................................................................................... 16 E-learning sustavi i alati ................................................................................................................................ 16 Uloga LMS-a ................................................................................................................................................. 18 Alati za izradu sadržaja ................................................................................................................................. 18 LCMS ............................................................................................................................................................. 18

USPOREDBA METODA UČENJA................................................................................................................................... 20 Specifičnosti e-learninga ............................................................................................................................... 20

E-LEARNING, ONLINE PREDAVANJA I MENTORING .......................................................................................................... 22 E-learning ...................................................................................................................................................... 22 Učionica ........................................................................................................................................................ 24 Učionica kombinirana s e-learningom (Blended Learning) ........................................................................... 26 Online predavanja......................................................................................................................................... 28 Mentoring ..................................................................................................................................................... 30 Odabir metode .............................................................................................................................................. 32

MJERENJE EDUKACIJE .............................................................................................................................................. 32 FORMALNO VS NEFORMALNO UČENJE ........................................................................................................................ 34

SINKRONE I ASINKRONE METODE ...................................................................................................................36

KARAKTERISTIKE KVALITETNOG E-LEARNINGA ...............................................................................................38

PRIMJERI E-LEARNING SADRŽAJA ............................................................................................................................... 38 UOBIČAJENE POGREŠKE ........................................................................................................................................... 38 KLJUČNI ZAHTJEVI ................................................................................................................................................... 40

NA ČEMU UČITI? .............................................................................................................................................42

OSOBNO RAČUNALO ILI LAPTOP................................................................................................................................. 42 IPAD .................................................................................................................................................................... 42 MOBITEL .............................................................................................................................................................. 42

TEHNIČKI ZAHTJEVI .........................................................................................................................................44




VRIJEME ZA UČENJE – KAKO GA OSIGURATI? ................................................................................................. 46

CILJEVI UČENJA ...................................................................................................................................................... 46 RASPORED UČENJA ................................................................................................................................................. 46 SMETNJE U UČENJU ................................................................................................................................................. 48

EDUKACIJSKI PROGRAMI ................................................................................................................................ 48

O COGNITI I VAŽNIJE REFERENCE .................................................................................................................... 51

E-LEARNING SADRŽAJI ............................................................................................................................................. 51 NAGRADE I PRIZNANJA............................................................................................................................................. 52 VAŽNIJE REFERENCE ................................................................................................................................................ 52 KONTAKTI ............................................................................................................................................................. 52




Koncept e-learninga

Što je e-learning

“Učenje uz pomod informacijsko – komunikacijskih tehnoloških alata.”

Post-16 E-learning Strategy Task Force

“Suprotno onom što često čujemo, e-learning nije samo alat, zapravo uopde nije alat. E-learning je vrsta komunikacijskog kanala, kanala kroz koji se odvija učenje. Poput komunikacije licem u lice, poput tiska ili telefona. Poput TV i audio-video sustava.”

E-learning´s greatest hits, Clive Shepherd

Povijest e-learninga

Od 1960-ih godina kad su profesori psihologije Stanford Universityja eksperimentirali s korištenjem računala podučavajudi matematiku u osnovnim školama, pa do široke primjene danas

Late 50s - Computer Assisted Learning projects

1960. – PLATO (Programmed Logic for Automated Teaching Operations) system developed at the University of Illinois

1964. – first authoring system

1968. – University of Alberta, on-line courses for cardiology training

90s – CBT

1998. – Jay Cross: “e-learning”

2001. – Moodle

2009. – It is time to drop “e” from e-learning!




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Prednosti e-learninga

Prednosti za polaznike

Polaznik sam bira kada, gdje i što de učiti

Teme koje tečaj obrađuje možete preskakati ili ponavljati onoliko puta koliko treba

Online edukacija dostupna je 0-24 sata, 365 dana u godini

Online tečajeve možete koristiti s bilo kojeg računala koje ima pristup Internetu

Sami odredite količinu gradiva i tempo kojim dete učiti

Mogudnost osvježavanja znanja kroz duži period i nakon kompletiranja seminara

Mogudnost samoprovjere usvojenog znanja

"Just in time support" – edukacijski materijali su dostupni kada ih trebamo

Online edukacija je u prosjeku jeftinija 40% od klasične edukacije

Online edukacija prosječno troši 50% manje vremena od usporedive edukacije u učionici

Svjetske studije o edukaciji pokazale su da je znanje zadržano nakon edukacije vede prosječno 20% u slučaju korištenja online edukacije nego u slučaju klasičnih metoda.




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Prednosti za predavače

Smanjenje potrebe za učionicom i kvalitetnija predavanja u učionici

E-learning kao priprema za predavanje

E-learning kao pomagalo u nastavi

E-learning za osvježavanje znanja

Mogudnost pradenja napretka i rezultata.

Prednosti za poslodavce

Nema izostanaka s radnog mjesta

Mogudnost pradenja napretka i rezultata edukacije

Mogudnost distribucije istovrsnog sadržaja istovremeno širom cijele organizacijske strukture

Ujednačena kvaliteta obuke

Paralelna obuka velikog broja polaznika

Uštede - u vremenu; troškovi niži od klasične obuke.




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Zamke e-learninga

Kvaliteta sadržaja

Dostupnost sadržaja

Navike i kultura učenja

Tehnologija

Kolaboracija (usamljenost)

Da li to zaista radi?

Očekivanja

Nestandardizirana rješenja

Motivacija.




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Koncept e-learninga

E-learning platforma

LMS

Alati za razvoj sadržaja.

E-learning sadržaji

Gotovi tečajevi

Online knjige

Online materijali

Online predavanja.

Uloge

Polaznici

Autori sadržaja i mentori

Administratori edukacije

Sistemska podrška.




Bilješke

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Konceptualni okvir e-learninga

E-learning sustavi i alati

LMS – Learning Management System

o Sustav za isporuku i pradenje e-learning sadržaja

Alati za izradu e-learning sadržaja

o Objavljuje se za LMS, CD ili web

o Prenosivost i veda fleksibilnost

LCMS – Learning Content Management System

o Jednostavni za korištenje i izradu

o Ograničena funkcionalnost i prenosivost te manja fleksibilnost

Sustavi za testiranje.




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Uloga LMS-a

Registracija (i naplata)

Resource management (polaznici, mentori, tečajevi, razredi...)

Planiranje i isporuka tečajeva

Evidencija i pradenje

Suradnja

Testiranje

Izvještavanje i analiza.

Alati za izradu sadržaja

Autoring alati

Alati za izradu animacija

Screenshot alati

Grafički alati

Audio/video alati.

LCMS

Automatska objava sadržaja

Jednostavni za korištenje i izradu

Ograničena funkcionalnost i manja fleksibilnost

Ograničena prenosivost.




Bilješke

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Usporedba metoda učenja

u svijetu je online edukacija preuzela primat klasičnim metodama edukacije!

E-learning

o samoučenje

o mentorirani e-learning

o kombiniranje učionice i e-learninga (hibridni ili blended model)

o upotreba simulacija, online testova i drugih e-learning resursa u učionici

Učionica

o Krada nastava

o Učenje prije i poslije učionice putem tehnologije

Virtualni razredi.

Specifičnosti e-learninga

Korištenje tehnologije ima niz prednosti, ali i nedostataka

Skripte nisu predavanja i ne mogu zamijeniti nastavnika

E-learning sadržaji trebaju donijeti novu (drugačiju) dodatnu vrijednost i iskoristiti prednosti e-learninga

E-learning je samo još jedan medij za prijenos znanja.




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E-learning, online predavanja i mentoring

E-learning

"The next big killer application for the Internet is going to be education. Education over the Internet is going to be so big it is going to make email usage look like a rounding error."

John Chambers, CEO of CISCO Systems

Koliko ljudi, tvrtki, obrazovnih ustanova danas koriste e-learning kao sredstvo učenja ili podučavanja?

Razlozi?

o Tehnologija?

o Kvaliteta?

o Percepcija?

"Is it time to drop 'e' from e-learning and concentrate on learning?"

Prednosti

Nedostaci

Kada koristiti

o Vježba je ključ za svladavanje gradiva

o Polaznici su raspršeni

o Potrebno brzo svladavanje novih vještina

o Potrebna fleksibilnost u vremenu učenja

o Just in time support.




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Učionica

Prednosti

o Mogudnost prenošenja "neizdanog" znanja

o Direktna komunikacija s predavačem i ostalim polaznicima

o Mogudnost vođene edukacije

Nedostaci

o Određeno mjesto i vrijeme

o Troškovi, organizacija

o Ex cathedra predavanja

Kada koristiti

o Bitan timski rad prilikom stjecanja i primjene znanja

o Potrebne vježbe licem u lice

o Potrebna interakcija s ostalim sudionicima.




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Učionica kombinirana s e-learningom (Blended Learning)

Usklađivanje prednosti različitih metoda s ciljem edukacije!

Tradicionalno: kombinacija e-learninga i predavanja u učionici

Složeni programi koji uključuju niz sinkronih i asinkronih metoda podučavanja

Cilj: omoguditi pojedincu efikasno stjecanje znanja o nekoj temi i poboljšati njegovu radnu sposobnost

E-learning

o samoučenje

o mentorirani e-learning

o kombiniranje učionice i e-learninga (blended model)

o upotreba simulacija, online testova i drugih e-learning resursa u učionici

Učionica

o Krada nastava

o Učenje prije i poslije učionice putem tehnologije

Virtualni razredi.




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Online predavanja

Prednosti

o Nema potrebe za učionicom

o Moguda interakcija s ostalim sudionicima

o Mogudnost dijeljenja informacija istovremeno sa svim sudionicima

o Mogudnost snimanja predavanja

Nedostaci

o Određeno vrijeme predavanja

o Predavač mora imati tehničko predznanje i resurse

o Potrebna dodatna angažiranost za postizanje interaktivnosti i motivaciju polaznika

Kada koristiti

o Kada su polaznici raspršeni ili nije jednostavno organizirati učionicu

o Za krada predavanja (max. 2 sata)

o Korisno više puta pogledati predavanje.




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Mentoring

Uloga mentora

o Pradenje napretka i rezultata polaznika

o Motivacija

o Odgovaranje na pitanja polaznika

o Dodatna pojašnjenja pojedinih dijelova gradiva, dodatne vježbe, testovi i resursi

Metode

o online predavanja, chat, diskusijske grupe, e-mail, socijalne mreže...

Alati

o L(C)MS, web conference, forumi, alati za izradu sadržaja.




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Odabir metode

Nema univerzalnog recepta

Odabir različitih metoda i medija

o kontekst

o znanja i vještine koje se uče

o predznanje

o praktičnost

o preferencije polaznika i stil učenja.

Mjerenje edukacije

Koliko ljudi uči

Koliko polaznika je savladalo tečaj

Koliko pristupa tečajevima

Postotak prolaznosti

Koliko je tečajeva dostupno

Zadovoljstvo polaznika i da li preporučuju tečaj

Koliko sati učenja.




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Formalno vs Neformalno učenje

Improvizirano, neplanirano stjecanje znanja koje se svakodnevno događa na radnom mjestu...

Formalno vs. neformalno – paradoks




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Sinkrone i asinkrone metode

Sinkrone

o Učionička predavanja

o Online predavanja i virtualni razredi

o Laboratorijske vježbe

o TV i Internet streaming

o Chat

Asinkrone

o Knjige i drugi offline resursi

o Online resursi – web, referenceware

o E-learning

o Simulacije

o Diskusijske grupe

o Vježbe, testovi,...




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Karakteristike kvalitetnog e-learninga

Tehnologija ne može poboljšati loše predavanje – može ga samo učiniti još gorim

Primjeri e-learning sadržaja

Informatički tečajevi, strani jezici, poslovni tečajevi, osobni razvoj, tečajevi sigurnosti,...

Uobičajene pogreške

Listanje knjiga na ekranu i previše teksta

Niska razina interaktivnosti

Pretjerano korištenje tehnologije

Slijepa vjera u tehnologiju i(li) vendore

o “Your course online in 15 minutes.”




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Ključni zahtjevi

Mogudnost samostalnog odabira modula učenja

o Pradenje pristupanja

Mogudnost određivanja tempa učenja

Savladavanje gradiva

o Ciljevi lekcija

o Testovi

Pradenje i izvještavanje

Komunikacija s mentorom i polaznicima.




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Na čemu učiti?

Osobno računalo ili laptop

E-learning

Čitanje knjiga

iPad

Zapravo veliki mobitel, a ne računalo kakvo poznajemo

Čitanje knjiga

Mobitel

M-learning

Čitanje knjiga.




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Tehnički zahtjevi

E-learning tečajevi najčešde koriste tzv. Playere, besplatne programčide koji omogudavaju pokretanje multimedijalnog tečaja

Neki playeri su nam ved na računalu, a neke trebamo sami instalirati, ovisno o tome s kojom tehnologijom je kreiran određeni e-learning tečaj

Automatska detekcija prije ili prilikom prvog pokretanja tečaja da li je računalo adekvatno pripremljeno za pokretanje tečaja, pružanje linka za preuzimanje onoga što nedostaje

Najčešde player može instalirati samo osoba koja je administrator na računalu: na kudnim računalima su to najčešde njihovi vlasnici, a u tvrtkama informatičke službe

Osim instaliranja potrebnih playera, pripremu računala za korištenje tečajeva ponekad uključuje i:

o Dodavanje pristupnih adresa u Trusted Sites

o Isključivanje Popup blokera

o Dodatna podešavanja Security opcija Internet preglednika

Snaga računala više nije kritičan faktor, sva današnja računala zadovoljavaju minimalne zahtjeve za pokretanje tečajeva

Brzina Internet veze također više nije kritičan faktor, prije desetak godina je zahtjev za komforan rad na tečaju bio najmanje ISDN. Današnje brzine koje se nude na tržištu su više nego dovoljne za korištenje tečajeva

Za neke tečajeve i metode edukacije važan je parametar kvaliteta Internet veze: često je sporija Internet veza koja ima manje izgubljenih paketa (koje pak treba poslati ponovo) kvalitetnija za gledanje multimedijalnih tečajeva online od nominalno brže Internet veze, ali s vedim brojem paketa koji zalutaju (http://speedtest.net i http://pingtest.net)

Za potpuni doživljaj i komfor prilikom učenja važno je imati dovoljno veliki zaslon, odnosno rezoluciju zaslona uređaja. Tečajevi se najčešde kreiraju za procijenjenu najmanju rezoluciju koju vedina potencijalnih korisnika ima, a najčešde treba paziti ukoliko imate 12“ zaslon na svom notebooku – pritom postoji opasnost da dijelove tečaja nedete mode vidjeti

VAŽNO! Raspitajte se prije kupnje tečaja o zahtjevima za računalo, ali i tehničkoj podršci tijekom perioda učenja. Ovo je posebno važno s obzirom da tečaj možete koristiti s više različitih uređaja (na poslu, kod kude, kod prijatelja, u školi,...).

http://speedtest.net/

http://pingtest.net/




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Vrijeme za učenje – kako ga osigurati?

Često najvedi izazov prilikom promjene metode učenja (učenje vođeno predavačem -> e-learning)

Ciljevi učenja

Priprema plana učenja s jasnim ciljevima i rokovima

o Najvažnije prepoznati vještine potrebne za trenutan ili bududi posao

Osobno obedanje samom sebi

o Vaš profesionalni razvoj je isključivo u vašim rukama

Svakodnevni prioritet!

Raspored učenja

Upišite si u kalendar raspored učenja kao što bi to inače za Vas napravio predavač, nastavnik ili profesor

Velika prednost e-learninga je što materijale za učenje možete prolaziti tempom koji vama odgovara, a ne kojeg je zadao predavač, nastavnik ili profesor

Predviđena trajanja učenja ne moraju biti uvijek jednaka, upravo suprotno.

Za završiti e-learning tečaj uobičajeno je potrebno 2-5 sati, ali koncepcija e-learning tečajeva je takva da se tečaj sastoji od lekcija koja je svaka za sebe jedna zaokružena cjelina i koju je preporučljivo savladati u jednoj sesiji.

S obzirom da je vrijeme potrebno za savladavanje jedne lekcije 10-ak minuta, toliko može biti i planirano vrijeme za učenje.

PAZITE! Najčešda pogreška korisnika e-learning tečaja je da prednost “e-learning je dostupan kad god vam treba” zamijene s “kad du imati vremena”

Kako biste maksimalno iskoristili prednosti i mogudnosti e-learninga, morate mu posvetiti svoje vrijeme




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Smetnje u učenju

Radno mjesto prepuno je stvari i događaja koji ometaju u radu ili učenju – telefon, posjetitelji i slično

Smetnje otežavaju i fokusiranje na samo učenje

Preporuke:

o Ukoliko je to mogude, uključite na svom telefonu prosljeđivanje poziva na govornu poštu, a dodatno je preporučljivo snimiti i glasovnu poruku kojom dete pozivateljima dati do znanja da ste trenutno zauzeti i da dete im se javiti uskoro

o Stavite papirnatu obavijest na ulazna vrata ili svoj stol, napišite da ste trenutno zauzeti i da ostave poruku kako biste im se javili kasnije

o Ukoliko se ipak dogodi situacija u kojoj morate prekinuti s učenjem, sjetite se da de e-learning tečaj upamtiti mjesto gdje ste stali, pa možete jednostavno nastaviti s učenjem kasnije.

Edukacijski programi

Besplatni programi

Komercijalni programi

Akademski program

Interne edukacije u tvrtkama...




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O Cogniti i važnije reference Cognita je tvrtka specijalizirana za razvoj i implementaciju e-learning rješenja s najduljim iskustvom na tom području u Hrvatskoj. U sastavu Cognite nalaze se specijalisti koji su razvili eLearner® - prvi hrvatski LMS (Learning Management System, sustav za upravljanje udaljenim učenjem), međunarodno certificiran od strane ADL-a (vodedeg međunarodnog tijela za standardizaciju u području e-learninga) i Veritesta (Microsoftovog testing centra), kao i niz interaktivnih e-learning sadržaja.

Temeljem svog višegodišnjeg iskustva u prvim primjenama e-learninga u Hrvatskoj, Cognita nudi kompletnu paletu usluga koja obuhvada slijedede komponente:

Gotovi e-learning sadržaji

o Vlastiti – osnovni informatički tečajevi na hrvatskom jeziku i tečajevi zaštite i sigurnosti

o SkillSoft – nekoliko tisuda poslovnih i informatičkih tečajeva na engleskom jeziku

o Auralog – rješenja za učenje stranih jezika

o Books 24x7 – najveda svjetska online biblioteka knjiga sa više od 27.000 naslova

Cognita eLearner® LMS, kao gotovo „paket“ rješenje ili rješenje prilagođeno potrebama

Usluge pradenja, mentoriranja i izvještavanja

Planiranje, organizacija i izvođenje edukacije

Konzalting i ekspertiza u svakom području primjene e-learninga

Project i Change management – potreban u realizaciji korporativnog e-learning rješenja

Izrada e-learning sadržaja

o Razvoj sadržaja po narudžbi

o Composica Enterprise – alat za izradu e-learning sadržaja

o Raptivity – alat za izradu interaktivnih edukacijskih elemenata

o Edukacija za razvoj sadržaja

o Podrška pri izradi sadržaja

TOEIC® i TFI® certifikacija.

Cognita eLearner® LMS je, između ostalog, kao servis postavljen na portalu www.edukacija.net koji je zamišljen kao središnji e-learning portal i mjesto na kojem je mogude kupiti i pohađati tečaj, dobiti stručnu pomod i uputu, komunicirati s ostalim polaznicima i mentorima online škole, dobiti potvrdu o uspješno savladanom tečaju kao i saznati najnovije vijesti iz područja e-learninga.

E-learning sadržaji

MS Office paket (Windows, Word, Excel, Outlook, Access, PowerPoint) te Internet i Project na hrvatskom jeziku

Više od 900 poslovnih seminara na engleskom jeziku, podijeljenih u 8 područja (Professional Effectivnes; Management & Leadership; Project Effectivness; Sales & Customer Facing Skills; Finance, HR & Administration; Business Strategy & Operations; Financial Services Industry; Workplace Compliance)

Više od 1.400 informatičkih seminara na engleskom jeziku, koji pokrivaju 6 glavnih područja (Software Development; OS & Server Technologies; Internet & Network Technologies; Enterprise Database Systems; Web Design; Desktop Computer Skills)

Podrška za stjecanje nekoliko stotina certifikata - Microsoft, IBM, Oracle, Cisco, CIW, CompTIA, Macromedia, PMI, ITIL...

Tečajevi Zaštita na radu, Siguran rad s računalom i Zaštita od požara

http://www.edukacija.net/




Books 24x7 - online pristup na više od 28.000 knjiga koje su podijeljene u 10 kolekcija - IT Pro, Business Pro, EngineeringPro, Exec Blueprints, Exec Essentials, Exec Summaries, HospitalityPro, Leadership Channel, Well-Being Essentials, Office Essentials. Biblioteka je pretraživa problemski na razini knjiga, poglavlja i članaka

Tell Me More tečajevi stranih jezika, francuske kompanije Auralog. Dostupni jezici iz TeLL me More serije su: engleski (američka i britanska varijanta), španjolski, francuski, talijanski, njemački i nizozemski.

Nagrade i priznanja Comenius EduMedia pečat - Nakon testiranja koje je proveo Njemački institut za obrazovanje i medije, Društvo za pedagogiju i informatiku (Die Gesellschaft für Pädagogik und Information) potvrdilo je kvalitetu i pedagošku upotrebljivost za produkt Cognita eLearner® LMS i 2008. g. dodijelilo Cogniti nagradu Comenius EduMedia Siegel.

Microsoft Partners in Learning partner godine 2005 - Tvrtka Cognita dobila je priznanje kao Partners in Learning partner za 2005. godinu. U sklopu navedenog projekta, Cognita je za potrebe edukacije nastavnika, besplatno ustupila svoj sustav za upravljanje učenjem – eLearner® LMS (Learning Management System). E-learning sustav je bio na raspolaganju nastavnicima osnovnih i srednjih škola od 1.7.2004, a na raspolaganju je bilo šest e-learning tečajeva koje je osigurala Cognita iz područja korištenja MS Office paketa. Ukupan broj korisnika koji se registrirao na sustav premašuje brojku od 1.200, a zabilježeno je više od 60.000 posjeta te oko 1.400 sati učenja.

ADL SCORM 1.2 conformant - Cognita eLearner® LMS (Learning Management System) ima ADL certifikat kojim se potvrđuje da je SCORM 1.2 conformant, odnosno kompatibilan sa SCORM-om, vodedim svjetskim standardom u području e-learninga. Testiranje je tijekom prosinca 2004. izvršio Academic ADL Co-Lab Wisconsin Testing Organization, a popis svih certificiranih produkata možete vidjeti na adresi http://www.adlnet.org/index.cfm?fuseaction=certprodresults.

VeriTest ISV - Cognita eLearner LMS certificiran je kod VeriTesta na Microsoft Platform testovima za Windows Server 2003 i MS SQL Server. Na taj način Cognita dokazuje svoju kompetenciju u Microsoft svijetu kao ISV (Independent Software Vendor) - nezavisni proizvođač softvera za Microsoft platformu. Više informacija o Microsoft programu za ISV (Independent Software Vendor) možete pronadi na http://www.microsoft.com/croatia/partner/isv/default.mspx.

Važnije reference AGB Nielsen, Agencija za državne službenike Republike Makedonije, Alem Sistem, Aluflexpack, Avon kozmetika, Belupo, Comel, Combis, Croatia Airlines, CROZ, Dalmacijacement, Dukat, Ericsson Nikola Tesla, Fakultet elektrotehnike i računarstva u Zagrebu, Fakultet organizacije i informatike u Varaždinu, Grad Karlovac, Grawe, HalPet, HNB, Hrvatska pošta, Hrvatski Telekom, Hypo Alpe Adria Bank, IN2, Infobip, Infodom, Iskon Internet, Istracement, Jadranski naftovod, Libusoft, L'Oreal, Microsoft Hrvatska, Niva inženjering, Nestle Adriatic, Podravka, Primacotrans, S&T Hermes Plus, Saponia, SedamIT, Središnji državni ured za upravu RH, Semos, Sveučilište u Zadru, Tehnički fakultet Sveučilišta u Rijeci, Tisak, T-Mobile, Ured Predsjednika RH, Valamar, Vipnet, Visoka škola za sigurnost, Vrhovni sud RH, Vrhovni sud Federacije BiH, Wienerberger, Zagrebačka banka, Zavod za informatičku djelatnost, Zračna luka Zagreb...

Kontakti

Cognita d.o.o.

Zvonigradska 27

HR – 10000 Zagreb

Hrvatska

OIB: 71255750934

web: www.cognita.hr

portal: www.edukacija.net

e-mail: [email protected]

tel. +385 1 6558 440

fax. +385 1 6558 400

Saša Dumid, direktor, [email protected],

+385 91 1599 318

Tomislav Bišdan, [email protected],

+385 91 5157 872

http://www.adlnet.org/index.cfm?fuseaction=certprodresults

http://www.microsoft.com/croatia/partner/isv/default.mspx

http://www.cognita.hr/

http://www.edukacija.net/

mailto:[email protected]



razvoj vještina kroz e-učenje - instruktažni centar · razvoj vjeŠtina kroz e-uČenje ......

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