rbtc lessons in leadership: how the best senior leaders drive engagement [dale carnegie training]
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HOW THE BEST SENIOR LEADERS PAVE THE WAY TO ENGAGEMENT
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• 61% of employees who have confidence in the leadership abilities and think that senior leaders are moving the organization in the right direction are fully engaged
• 61% of employees who say they are satisfied with the amount of input they have in decisions affecting their work are engaged.
• 60% of employees who feel they have an impact on the direction of the company are engaged
Senior Leaders Can Drive Engagement
Source: DCT/MSW Research, June 2012
Satisfaction with
Immediate Manager
Belief in Senior
Leadership
Pride in the Organization
Employee Engagement
The Three Drivers of Engagement
Source: DCT/MSW Research, June 2012
Leadership Attributes Leading to Engagement
Direction
Competence
Communication
Collaboration
Engagement Success Steps
EngagementSuccess
Steps
1Create a culture that encouragesengagement
2Measureengagementperiodically
3Develop actionplans to addressdisengagement4Hold managers
accountable forimproving
5Recognize andreward progress