r.campbell_resume_promotions (2)
TRANSCRIPT
RRIICCHHAARRDD CCAAMMPPBBEELLLL 53 Montgomery Ave, Richmond Park, Kingston 10, Tel: (876) 435-8445 Email: [email protected]
CAREER OBJECTIVE
Seeking to work within a company where my acquired experiences, knowledge and
abilities can by properly utilized to contribute to the company’s development by helping
my employer better serve his customers; whilst attaining job satisfaction, growing in the
company and learning new things.
SKILLS - ABILITIES - KNOWLEDGE
Costumer oriented individual, loyal and dedicated person who is driven to succeed in
any position
Ability to build strong rapport with customers in a professional manner
Demonstrate competence in the various forms of communications (i.e. written, oral
and graphical)
Knowledge of techniques for effectively dealing with a variety of individuals from
various socio-economic, cultural and ethnic backgrounds, in person and over the
telephone
Can easily adapt to any new implementation
Exceptional organizational and time management skills and ability to perform under
pressure
EDUCATION
2012-Present Northern Caribbean University (NCU)
Bsc in Management Studies
2011 The University of the West Indies - CARIMAC (UWI)
Certificate in Graphic Design (Distinction)
2008-2009 CARIBBEAN INSTITUTE OF BUSINESS
Diploma in Supervisory Management (Distinction)
2006-2009 UNIVERSITY OF TECHNOLOGY, KINGSTON 6, JAMAICA
Diploma in Mechanical Engineering – Major in Production (Honours)
2001-2006 CORNWALL COLLEGE, MONTEGO BAY, ST, JAMES
Obtained 10 CXC qualifications inclusive of English Language (I), Mathematics (I)
Spanish (II), Physics (II), Biology (I), Chemistry (III), Geography (II), Social Studies (I),
Principles of Business (I), and Information Technology (I)
COMPUTER LITERACY
• Well versed MS excel, MS word, MS Access, Power Point
• Proficient in Corel Draw, Adobe Photoshop, Adobe Illustrator, Adobe InDesign etc.
EXPERIENCES
August 2009 – Present:
Marketing Administrator, National Baking Company, 43 Half Way Tree Road, Kingston 5
Perform administrative/ accounting duties
Maintain/update the company’s website
Liaise with media houses, suppliers, and promotional partners
Assist with planning and executing in-store promotions and events
Artwork production for POP’s, posters, flyers, newspaper ads, magazine ads,
banners, vehicle graphics, t-shirts and other marketing paraphernalia
Handle donations/ sponsorship requests
Design promotional materials, such as shelf pops, posters, flyers, t shirts, banners,
vehicle wraps etc.
Ordering/ reordering office stationary and promotional items
Summer 2008: Collections Analyst, Office Depot at the offshore location at ACS, Montego
Freezone, Montego Bay
Handled a portfolio containing a set of customers for which I am responsible to
collect and post payments to the proper account
Answered the telephone and transferred calls to the appropriate individuals,
divisions or department
Informed customers on their account information and other general information
such as shipment status, and billing setup
Typed a variety of forms, letters, reports, and other business correspondence
Printed and sent invoices to customers at their request
Negotiated with credit liaison, account manager and the customer in formulating
unique solutions to technical issues.
Summer 2007: Customer Service Representative, Sprint at their offshore location at NARS,
Montego Bay, Jamaica
Answered questions regarding status of various accounts and attended to problems
or complaints from customers over the telephone or by written correspondence
Resolved customers’ problems quickly, decisively and accurately
Collected payments on customers’ account
Made necessary changes to customers’ accounts such as changing billing
information, address, contact information, adding a child account etc.
References will be furnished upon request