rdap 16: building without a plan: how do you assess structural strength? (panel 4, measuring up)
TRANSCRIPT
Building Without a Plan
How do you assess structural strength?
Yasmeen Shorish (@yasmeen_azadi) Physical & Life Sciences Librarian
James Madison UniversityResearch Data Access and Preservation Summit
2016
Remember yesterday?
• Data services started in an ad hoc manner
• No infrastructure support to help strategically plan
• All individual planning incorporated alongside
existing liaison role
Ad hoc assessment
• Half-time data services = no time to develop
assessment tools
• Catch as catch can
• Time Time Time Time Time Time Time
Demand as measurement
• This is not an ideal metric
• Measures awareness (yay!) and not necessarily
impact/quality ( ¯\_(ツ )_/¯ )
Measuring demand?
• Prior to 2015, no organizational analytic-capture
software. Relied on email records.
• Difficult to untangle multi-topic emails and
categorize
Measuring demand?
• Starting in 2015, began recording data
consultation statistics in LibAnswers
• Outstanding issue – operator negligence
LibAnswers
LibAnswers
Outreach as measurement
• Coordinated with Office of Sponsored Programs to
be notified of upcoming grant submissions
• Email PI with reference to DMPTool and an invitation
to meet to discuss further
Setting up success
• Build intentional, internal networks:
• Liaisons
• Office of Research & Scholarship
Setting up success
• Establish best practices
• Capture multiple metrics
Image by Krista Quiroga
Drawing the plans
• Outcomes:
• Measure needs/demand over time
• Identify service gaps
• Document resource use (time, software,
personnel) Image by Dan Hetteix