re-inventing hr - sapayroll.co.za krishnan.pdf · –& you need a list of members who are ......
TRANSCRIPT
Re-inventing HR to deliver the Employee Experience of tomorrow
TALENT has gone DIGITAL
Business goingDIGITAL
TALENT Management has to go DIGITAL to attract DIGITAL NATIVES
Blue collar productivity improved
tremendously because of
Robots(First Gen)
First Generation
But
White collar productivity?
Apps
Mails
Chat
Phones
Second Generation-Real Automation
Artificial intelligence
Machine Language
BOTS
Self Service Apps
&Cobots(Second Gen)
Predictive Analytics
But what is the value of Digital HR?
HR to focus on Employees & not transactions
Minimalistic UI
Design Thinking in HR
to run policies & processes
Pay Hikes &Promotions
Birthday &Feel good Events
is NOT HR to me
HR to manage Employee ExperienceMoving away from Operations
Organization brand management is now a HR business!
On-demand Employee Services | Ultimate Convenience | How to become an awesome company to work for
Feedback loop with internal and external stakeholders. Liaison and Leverage Marketing CoEsfor Product Marketing
10
Events Marketing - Sponsorship / Participation / Brand Visibility / Lead Generation for HCM
15
Plan, strategize and execute digital marketing Initiatives across the organization
50
Proactively engage with HCM Leadership Team in product positioning/ messaging/ marketing plan
15
Retention of Talent, Dept. initiatives, Mentoring, Build competencies
10
Performance Goals for Head Digital Marketing -2014
25% of order booking through
digital marketing generated leads
20x return on every dollar spent in
digital marketing
Performance Goals for Head Digital Marketing -2015
LEAN KPI
The electric bulb did not come from the continuous improvement of candles
11© Ramco Systems www.ramco.com
25 - 100%
4 – 8%
Pay unfairly
The Reinvention of HR Technology
Focus on the employee, not Transactions
Minimalistic UIMoving to ZERO UI
New Gen of Learning Platforms
The Reinvention of Performance
Management
Feedback & Pulse surveys
New Recruitment
tools
DesignThinking in
HR
GenYGenX Digital Natives
SIMPLE UI NO UI BOTS & NLP
The employee experience of TOMORROWresides on four pillars
On demand Employee services
Ultimate Convenience
The most personal experience
How to become an awesome company to
work for
Manage Your Time Off…Manage Your Leave…
From Time Management, to leaveMoving towards ZERO UI – CHAT based transactions
Got it You have your daily Sales progress catch up call 0900 – 0930
How is my calendar for today?
Decline, move or send a message?
Sure, checking …
Message the attendees I will be joining 5 mins later
Raise a travel request
Let’s see if we can reuse any of your recent ones
1. Bangalore –Delhi
2. Delhi – NY 3. Bangalore
Singapore
No, create a new one
Ok, let’s get a new one done1. One way2. Round Trip ?
File expense claim for my phone bill
Sure, for which period?
Feb 2017
How much was it ?
Rupees 1123
Invoice or Bill no please ?
GH798799/32/23
Done Anything else?
Schedule your meetings
Check your leave balance
Timesheet tracking
Raise a travel request
Claim your expenses
NO LOGINS NO SCREENS
JUST BOT IT
The employee experience of TOMORROW
Day to day Activities
The employee experience of TOMORROWresides on four pillars
On demand Employee services
Ultimate Convenience
The most personal experience
How to become an awesome company to
work for
Quick Self Service on Mobile
Transactions, Approvals ‘On the go’
Personal information
Time off
Timesheet
Paystubs
Expenses
Training requests
Hire requisitions
The employee experience of TOMORROW
Mobility
New Scenario: use zero UI• Email me names of top 5 achievers in my team• Include Project mgmt, Live projects, PMP, Prince 2 skill tags• Within Seconds you receiveNames | Performance Journals attached | KPI details
time taken < 1 min
You are a business manager– you are working on team appraisal – & you need a list of members who are qualified to move up the ladder
Typical scenario • You login to the HRMS suite• Create a list of team members who have over
achieved their KPIs• Shortlist them based on skill sets possessed• Download their performance journals for
further details
time taken > 20 mins
The employee experience of TOMORROW
BeyondMobility
Beyond Mobility
The employee experience of TOMORROW
Simple & Intuitive
Simple & Intuitive
VS
Ultimate Convenience Facial Recognition
Awesome daily experience - Frictionless
NFC based attendance for remote project resource clock
in/out
Location aware
Location based attendance
Ultimate Convenience Location aware
The employee experience of TOMORROWresides on four pillars
On demand Employee services
Ultimate Convenience
The most personal experience
How to become an awesome company to
work for
The employee experience of TOMORROW
My Home Page
My Home page
My Performance Journal
Capturing employee’s sentiments
Capturing all events that matter from achievements
to activities
Journal entry by employee themself
Employees can make an entry when they feel like
Journals accessible all 365 days
Employee can easily invite peers to comment/recommend
Supervisors can also create a journal entry
The employee experience of TOMORROW
My performance Journal
The employee experience of TOMORROW
My Digital Assistant
My Digital Assistant
Personal Assistantfor everyone @work
[ ]
[ ]
The employee experience of TOMORROWresides on four pillars
On demand Employee services
Ultimate Convenience
The most personal experience
How to become an awesome company to
work for
Employee Sentiment Analysis
Ultimate Convenience
Employee Engagement
Pulse SurveysInstant Polls
How was your week?
Get real-time insights on your employees
Does not stop with employee emotions - ask a question on any topic to take a vote
Ultimate Convenience
Pulse Surveys
The Talent Acquisition experience
Anywhere, anytime mobile recruiting
Employer branded career portals
Screening and assessments
Interview and offer management
Automated onboarding
The employee experience of TOMORROW
Talent Acquisition experience
Awesome Hiring Process
SMART Profile Matching Individual Characteristics
| Technical, Functional Team Management Matching Ratings
Interview Rating System Technical Skills Communication Skills Team Management Skills Quality of past
experience
How to become an awesome company to
work forAwesome Hiring Process
How to become an awesome company
to work forAwesome On-boarding
Awesome On-boarding Experience Know your BOSS Know your TEAM Know your Peers All employee information can be digitally
recorded avoiding Forms/Declarations submitted manually
Details on Company Culture Featured on the portal
BEFORE JOINING
the employee experience of TOMORROW
Ramco’s Next-Gen HCM Can deliver
On demand Employee services
Ultimate Convenience
The most personal experience
How to become an awesome company to
work for
Imagine a 360o view of your Employee
Click to see Appraisals
Employee life cycle has many journeys
Now its your turn…
Creating an employee experience in
Team A: Hiring or onboarding
Team B: Learning & development
Team C: Voice of the employee
Team D: Performance Appraisal
Team E: Employee Engagement (HR)
What is expected?
Robotic Process Automation in Payroll How RPA & AI are shaping the future of Payroll
Biggest Challenges in
Payroll
What is RPA?
Robotic process automation (RPA) is the use of software with artificial
intelligence (AI) and machine learning capabilities to handle high-volume,
repeatable tasks and to simplify processes
RPA IS DESIGNED TO
PROVIDE A BETTER USER
EXPERIENCE
LOWER YOUR COSTS
IMPROVE COMPLIANCE
ALWAYS BE AVAILABLE
What are the key drivers for deciding on the payroll model and solution that fits well
for your organizational needs?
Ability to put an Automated Policy framework around the everyday transactions and apply the rules in an easy, simple and repetitive manner
Re-inventing Payroll to deliver the Employee Experience of tomorrow
Streamlining Your Repetitive Business
Processes with RPA
DEMO
A Payroll that should handle… ( Different Payroll Complex Scenarios)
Providing a “Zero UI” to streamline your repetitive transactions
Providing a framework to manage transactions against your business rules
Providing an “always available” assistant to help with your transactions
Got it You have your daily Sales progress catch up call 0900 – 0930
How is my calendar for today?
Decline, move or send a message?
Sure, checking …
Message the attendees I will be joining 5 mins later
Raise a travel request
Let’s see if we can reuse any of your recent ones
1. Bangalore –Delhi
2. Delhi – NY 3. Bangalore
Singapore
No, create a new one
Ok, let’s get a new one done1. One way2. Round Trip ?
File expense claim for my phone bill
Sure, for which period?
Feb 2017
How much was it ?
Rupees 1123
Invoice or Bill no please ?
GH798799/32/23
Done Anything else?
TRANSACTIONS SUITABLE FOR
RPA & AI
JUST BOT IT
Schedule your meetings
Check your leave balance
Do your Time Entry
Enter in your Leave Requests
Do your Expense Claims
View your Payslip
CHATBOTS driven by AI
Other Transactions that can be Automated
Changing Bank Details
Change Contact Details
Change of Shift Request
And many more …
Re-inventing Payroll to deliver the Employee Experience of tomorrow
In a VERY user friendly way
Business Processes Re-Imagined
Employee Applies for
Leave on Chatbot
Manager Approves /
rejects Request
System Updates Request
Manager Receives Email
or SMS Alert for Approval
Robust Business Processes to Simplify Your Business
What Moves are Next?
Or …What will blow your mind!
And looking even further ahead – how you may be closing off your payroll in the furture…
Hello James, This is your month end payroll personal assistant. I am ready with an update on the payroll close for February !
Sure, thanks and please be @ it!
Great go ahead !.
We did well and managed to update the Super ID and close the books. The reports have been emailed to all departments and the STP file has been sent. Is there anything else?
21st February 2018 ….12.00 pm
21st February 2018 ….10.00 am
James - Payroll Payroll close assistant
We are doing well Super has some delays, ‘am following up Tim to expedite missing Super number for Employee A656089 Sam Smith
Business Processes Re-Imagined
Think of your employees having access to an automated Payroll Helpdesk Assistant
Think of your Personal Payroll Assistant calling you, asking if you have any expenses you want included in this months pay.
Driving through a McDonalds dive through, Your Personal Payroll Assistant calls you to say your health premium will go up if you order the double cheeseburger
And …
About Ramco
Across
35Countries
Manufacturing
Americas MEA Europe APAC & Oceania
over
150,000+Users
serving
40+Verticals
Energy & UtilitiesTrading
GovernmentInfrastructure Logistics
over
21 Offices
Part of
1 Billion $Group
ERP, HCM,
Aviation
1600
Employees
20+ years
of Experience
Fifth largest Cement
producer in India
14000+
Employees
Software Solutions, Cement, Building
Products, Cotton and Synthetic Yarn,,
Bio-Technology
TechnologyAdvancement
1000+
Customers
R&D – Chennai
Technology Partners
& Platform Providers
Aviation
HealthCare
80Years
52
Single platform covering the entire hire to retire process
Payroll compliant across 40+countries on Ramco’s platform. 108+ countries supported through partners
Empowering 450+ customers worldwide on a unified platform
Powering 800+ Companies & 150,000+ users globally
Industry flavors to address Product, Project and People-centric businesses
- Logistics
- Maintenance
Management
- Facility management
Powering 4000+ aircraft & 21000+ users globally
Largest operators of 7 OEMS run on Ramco
Air France KLM & Ramco open APAC’s first Co-innovation center ‘The MRO Lab’ in Singapore
Our Solutions
New age solutions!
450+ Customers
18 Million+ Payslips
60 industry verticals served
Global Talent Management & Payroll
In memory payroll engine
Fully integrated with Ramco ERP, Easy integration with other ERP through iRIS platform,
On-Premise | Cloud | Managed Service
THE NUMBERS MADE POSSIBLE BY
40+ COUNTRIES
OUT-OF-THE-BOX!
10X FASTER PAYROLL
PROCESSING
SAP, ORACLE + + +
MATURE DELIVERY
PROCESSES
SINGLE TOUCH PAYROLL,
CHAT BOTS, + + +
Ramco HCM – Evolved over 15+ years
100+ Countries Statutory Compliance
Global multi-country implementations
55
Across 20 countries 16,000 employees - 13 countries
12,000 employees – 7 countries
7500 employees – 13 countries
15,000 employees – 15 countries
30,000 employees - 14 countries
28,000 employees - 25 countries
10,000 employees - 9 countries
Across 20 contries
Uses our payroll for Uses our platform for shared services
Payroll Platform Customers
Uses our platform in Asia Pacific
Payroll Platform Customers
56
Uses our platform for 50+ clients in ME Uses our platform in ME
PAYROLL
TALENT MANAGEMENT
RECRUITMENT
CORE HR
TIME MANAGEMENT
PLANNING & ANALYTICS
Why different solutions for your HRMS Needs?
On cloud
Multi tenant
Unified reporting
Real time analytics
Phone to desktop
Minimal Programming
Intelligence embedded
powered byRamco VirtualWorks®
Leveraging the latest
20
Ramco’s Suite of Enterprise Applications is made from a Single Fabric
